SUMMARY

• A ISTQB certified, 10 years of diverse experience in the field of Information Technology with emphasis on Business Analysis and Quality Assurance in banking and financial domains in Agile and waterfall model.
• Subject matter expert in E2E credit card lifecycle, Payments, banking transaction processing and corporate banking.
• Proficient in outlining the QA process and continual improvement, risk planning & control, designing test plan, test strategy, application test scenarios, test cases, test documentation, test summary report and retrospection report
• Managed complex banking QA projects that involves 3 tier architectures highly integrated with various upstream API banking webserver, J2EE application server, SQL data tier, UNIX server tier, downstream applications, tableau reports.
• Adept in creating system work - flow chart, performing gap & impact analysis, designing use cases.
• Hands on knowledge in different levels of testing ETL, API webservice testing, unit, integration, SIT, UAT and validated desktop and mobile application testing with strong knowledge in SQL queries & Datastage ETL Tool.
• Led onshore, offshore, vendor teams across multiple geographic locations and coordinated on day to day basis to track the QA progress and reporting.
• Proficient in driving the defect triage calls on daily basis and defect management using HP ALM, JIRA, Confluence
• Expert in creating SWIFT messages types, payment file formats and exposure to SOAP-UI for validating request and response messages in XML.
• Skillful in identifying opportunities to automate or streamline repetitive testing on web applications using automation SELENIUM tool.
• Proven track record in leading huge project teams onshore and offshore and estimating project effort, key liaison with all business units.
• Hands on knowledge on data integrity between web, application E2E API and data layers. Web server handling all application request without service denial.
• Possess “test to break attitude” proven competency in communicating with project teams & stakeholders
• Skilled in raising incidents and change requests for test environment and for production environment
• Experience working with huge volumes of data reconciliation, analyzing record sets for Data Quality, Data Analysis, Data Validation, Data Cleansing, Data Verification, identifying data mismatch and Metrics using SQL
• Develop and track QA metrics daily/weekly MIS and update to various stakeholders.

TECHNICAL SKILLS

Operating System: Unix, Linux, Windows Environnent, IOS Android

Payment Schemes: AMEX, MasterCard & VISA

Programming Language: SHELL, Basic Java, VB scripting

Testing Tools: HP ALM, JIRA SQL Server Studio, SOAP UI, Fiddler, WinSCP, Tectia, XML Testing, BluePrint, UFT, Selenium web driver, Perfecto, RTC, ARD, Eggplant, NVDA, MS Visio, Confluence, SharePoint, Mainframe, CICS, Visionplus

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Environment: J2EE, Oracle, DB2 and XML, C3 Architecture (FED), Desktop, tablet, mobile view

Responsibilities:

• Spearheaded QA-teams; resource allocation; cross-module training, daily/weekly status reporting, assign project work to subordinates.
• Strong domain knowledge in private label, co-branded cards, account onboarding and servicing applications.
• As Test initiative, I streamlined the QA review process and test data management for each of the complex application modules to eliminate risk and production issues.
• Ensured test scenarios gives full coverage of compliance/regulatory requirements such as FFIEC guidelines, risk-based authentication (CYOTA response/review- security challenge questions) for high risk transactions, masking, disclaimer, SAD, multifactor authentications as per the regulations.
• Managed and led the QA Team on critical production issues and provided weekend support with DEV, whenever required.
• Tested and reviewed banking applications meets the nonfunctional requirements on system turnaround time, SLA, exception and error handling, MIS & site catalyst requirements.
• Documented Test plan, Test strategy, managed risk at test planning & test execution level; review of test cases and test scripts. Lead and manage defect triage call.
• Managed and validated system, regression testing and verified the test completeness.
• Prepare user stories estimation, planning with cookbook configuration details & conduct Test plan review call with development, business analyst & product team.
• Expert in white box and black box testing techniques, ensure the test cases has the full coverage of the business requirements and review the traceability for each of the cases.
• Hands on knowledge in web accessibility, interface, security, cross browser compatibility testing on thin and thick client (Mobile) application testing using tools Perfecto, Appium.
• Managed QA Team on security using SOAP UI, Fiddler, cross browser compatibility, unit, integration, system, performed smoke testing multiple complex banking web application portal and its integrated backend system, database server.
• Spearheaded Test Automation Team and developed test suite using SELENIUM web driver in JUNIT framework for functional and regression UI automation.
• Test Automation - continuous integration with Jenkins 1.6
• Review business requirements, software design walkthrough, Test results, XML request/response messages and content details in CMS
• Well versed in Mobile application testing tool Perfecto (connected through virtual machines) ensure the QA team assesses, prioritizes and effectively communicate customer needs, and maintains project deliverables within assigned timelines.

Confidential

QA Sr Analyst

Environment: J2EE, Oracle, DB2 and IBM 3090, Windows XP, UNIX; SCORE - backend GL system

Responsibilities:

• Designed, coordinated and executed overall project approach for country wise rollouts
• Led overall Software QA activities (requirement review, UAT, system & regression testing) for the global transaction of payments modules in Kazakhstan, Czech Republic & Slovakia
• Expertise in test estimation in waterfall methodology using risk-based approach, functional point method.
• Worked in UNIX environment, test data maintenance using Shell scripting, monitored and triggered jobs in Autosys scheduler for running insert SQL queries in DataStage jobs.
• Good at writing SQL queries and compared, validated data quality, integrity check between database tables.
• Spearheaded the QA for Confidential Maxtrade Full Suite - ETL Data Acquisition with Data Stage tool.
• Validate/Analyze data reconciliation for global regulatory bodies which include EBA’s Liquidity Coverage Ratio(LCR), Net Stable Funding Ratio(NSFR),
• Ensured that expected data is added in target system, and all DB fields and field data is loaded
• Involved in data and record count match, rejected data and appropriate error logs creation with details, NULL value fields, data integrity and eradicating duplicate data, batch processing
• Analyzed, created and tested the payment and SWIFT message type (MT) file formats such as BSI VDB, SAP BSA, BSI Treasury, BSI Netting and MT103, MT192, MT202, and MT910

Confidential

Business Analyst

Environment: J2EE, Oracle, DB2, IBM Mainframe, and Windows XP

Responsibilities:

• Participated in all the stages of Business Requirement Document and Process Change Request) with the detailed analysis of the current operations and future scope
• Participated in all the stages of Functional requirement document
• Analyze system scope, cost to company, interpret business needs, technical/design review, gap/impact analysis, requirement documentation, creating use case & system walkthrough
• Involved in knowledge transfer, training support and application hands off to the operation/helpdesk team.
• Preparing business flow, application mock up screen & conducting business demos.
• Actively participated in data and business modelling, re-engineering concept
• Cards & Payments, liquidity management SME

Confidential

QA Analyst

Environment: J2EE, Oracle, DB2 and IBM Mainframe, Windows XP, UNIX, Oracle SQL

Responsibilities:

• Conducted in Sanity, UAT, Compliance - association certification testing, regression testing.
• Worked in ECS+ card management system integrated with credit initiation, BASE I authorization and settlement, transaction processing system.
• Developed Test scripts using VB scripting and run regression test cases using QTP.
• Performed E2E testing various upstream and downstream applications & backend systems
• Responsible for Test Case execution & Defect Reporting in Test Director
• Vendor coordination and vendor testing with Master, Visa, Embossing & Pin vendor