SUMMARY

• Senior QA professional/leader with over 12 years of experience in leading and managing large scale complex projects and testing of web based, mobile based & client - server applications on diverse environments such as Windows, UNIX and Mainframes.
• Extensive experience in managing budgets for project delivery and ensuring projects are delivered within budget
• Extensive knowledge of Software Development Life Cycle (SDLC), Software testing life cycle (STLC) & Defect life cycle
• Strong experience in Smoke, Functional, Automation, Exploratory, Positive, Negative, Integration, Regression, Performance, Security and end to end user acceptance testing (UAT).
• Extensive experience in verifying documentation based on protocols for software development and effective QA implementation in all phases of software development life cycle (SDLC).
• Proven experience in defining strategies, managing and coordinating testing effort, handling responsibility for test deliverables, status reporting to management, issue escalations and generating reports.
• Extensive experience in using Quality Center (QC) for test management and JIRA for defects tracking. Worked on Quick Test Professional (QTP) & Selenium Web driver for functional automation and regression testing.
• Experienced in defining and implementing testing methodologies, test case design, test tool usage, test execution, defect management and tracking.
• Extensive experience in developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Experience in developing & maintaining test plans, test scenarios, test cases, test data and automation scripts.
• Experience working with Relational Database Management Systems, SQL Queries and VBScript.
• Lead teams as Scrum master in Agile projects for smaller sprints with emphasis on shipping quality code leveraging Kanban principles.
• Hiring, Supervising, monitoring and training team members to achieve organization goals and motivating them to go above and Confidential their responsibilities.
• Worked extensively on data driven and hybrid frameworks for automation projects
• Managed daily standup meetings with developers & conducted sprint session with developers to test features for agile projects
• Excellent interpersonal and negotiation skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints.
• Strong skills in implementing quality assurance policies, standards and testing methodologies for web and client-server applications using use case documents, functional specifications and business requirements.
• Extensive experience in creating and executing test plans, test cases, testing methodologies, testing techniques for both manual and automated testing environments.
• Excellent time management and organization skills.
• Strong written, verbal presentation and communication skills.
• Strong leadership and management skills.
• Quick learner with strong motivation, passion and determination to learn new technologies by upgrading skill set

TECHNICAL SKILLS

Languages: C, Java, VB, SQL,TSL, Python

Testing Methodologies: Waterfall, Agile, Iterative

Testing Tools: Quick Test Professional 11.0, Load Runner 8.1, HP Quality Center ALM 11.0, Selenium IDE,RC,Webdriver, Test Director 8.0, Qmetry, Burp Suite, Soap UI, JMeter, Performance center 9.1, Jenkins

Bug Reporting: Quality Center 10.0, JIRA, Bugzilla, Microsoft Excel

Web Languages: HTML,CSS,AJAX,PHP, JavaScript

Database: MS Access, MySQL, Oracle

Operating System: Windows 8,10, Linux, MAC

Internet Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari

Software: MS Office, IBM Mainframe AS400, Lotus Notes, SWIFT, Crystal reports, Vmware, GITHUB, SharePoint, Slack, Atlassian, Confluence, Trello, Bitbucket, MFA, Microsoft Active Directory

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Lead

Responsibilities:

• Managing and leading testing for multiple sprints as part of the agile project to test features for different sprints scheduled
• Participating in User stories with business and development teams and providing QA recommendations
• Involved in exploratory testing for Sprints by following high level test scenarios created that are mapped to users stories
• Created dashboard for testing team in JIRA to track bugs from different sprints and was responsible in assigning to resources
• Created a automation test suite in Selenium web driver to test regression test suite and working on learning Appium to test functional UI for app
• Managed automation test suite by triggering weekly builds packaged in Maven through Jenkins using TestNG & Cucumber framework

Confidential

Senior QA Lead Specialist/Manager

Responsibilities:

• Leading and managing QA team onshore and offshore for critical and complex banking projects with constrained timelines
• Worked on client server based trade finance application primarily used by processors and executives in the bank to post transactions for payments and documents related to Documentary letters of credit and collections.
• Responsible for creating Test plans, High level test scenarios & test cases and testing sign off for all assigned projects
• Conducting daily stand up meetings with the testing team and development team for all agile projects
• Participating in demo sessions and requirements walkthrough with business and development teams
• Reviewing and assisting QA team with test case and test environment preparation
• Lead the team in automating components for regression and sanity testing to check and asses deployment of builds
• Working closely with developers to ensure defects are replicated & correctly identified. Also working with developers to retest the fixes.
• Responsible for creating instances of environments with help of development team to create multiple testing environments for all the projects tested.
• Responsible for communicating to all stakeholders with daily and weekly reports of project status

Confidential

QA Lead (Sr.)/Manager

Responsibilities:

• Leading and managing a test team of 18 people including onshore and offshore teams on multiple projects by coordinating and scheduling resources
• Responsible for creating estimation and work breakdown for all testing artifacts and presenting high level timelines to project management team for all assigned projects.
• Responsible for arranging sign-off from senior executives for all the test deliverables.
• Involved in attending walkthrough meetings to understand functional and non-functional requirements.
• Conducting weekly status meetings to review work assigned and assess execution status.
• Reporting test execution status to management by creating different test metrics and exporting report from QC to excel.
• Responsible for creating Test strategy, Test plan based on risk assessment and uploading onto department SharePoint for review.
• Assisting team members with creating test cases and test scripts in QC, QTP.
• Conducting daily variance meetings to discuss the defects logged by testers in QC and to assess severity of those bugs.
• Involved in enhancing scripts using Load Runner VuGen and designed scenarios using Performance Center to generate realistic load on application under test.
• Following up with developers to ensure timely resolution of defects logged.
• Involved in monitoring and training staff as well scheduling work to them.
• Conducting test walkthroughs to ensure traceability and test coverage.

Confidential

Sr. Quality Assurance Lead

Environment: Java, Oracle, AJAX, MySQL, UNIX, MSOffice, SharePoint

Responsibilities:

• Leading assigned projects by ensuring quality & schedule adherence for projects.
• Responsible for contributing to organization-wide quality and testing strategies and procedures.
• Interacting with business analysts and developers to understand the business & functional requirements specifically.
• Liaising with stakeholders and other teams to understand the scope and requirements for new projects.
• Participating in standups and weekly status meeting along with Project management team and other stakeholders to raise outstanding issues for escalations.
• Responsible for creating test cases, test scripts in QC & QTP to ensure test coverage and traceability.
• Responsible for internal test deliverables, such as test planning, test strategy, requirement analysis, problem tracking, and logging issues.
• Participating in reviewing testing artifacts.
• Working closely with developers to ensure defects are correctly identified and the fixes are retested.
• Detailed and documented knowledge transfer to designated team members.
• Providing timely status reports and test results to management and Project team.
• Establishing test data requirements for the tests and responsible for configuring test data environments.
• Mentoring and guiding team members during the testing phase

Confidential

Quality Assurance Analyst (Senior)

Environment: Java, PHP, JavaScript, AJAX, MySQL, UNIX, MSOffice, NetSuite, WINSCP, Navicat

Responsibilities:

• Analyzing and reviewing business requirements to ensure specifications comply with client requirements.
• Create test strategy, test plans, test cases based on use cases in the business requirement document.
• Responsible for logging bugs in JIRA and following up with developers to ensure timely resolution.
• Participating in scrum meeting and weekly sprints to review development of features by developers and suggest statuses of critical bug fixes.
• Executing test suites in Qmetry and responsible for logging bugs for all the failed test cases for the modules assigned.
• Communicating with various stake holders in the organization to ensure quality of released version is optimum and of highest standards.
• Conducted functional, integration, mobile, regression and cross browser testing for various releases.
• Responsible for pre and post smoke/sanity tests for released versions on production.
• Created a data driven framework for automation test to be run on Selenium RC and developed test scripts in Junit.
• Conducted automated security tests in Burp Suite tool by routing requests to web server through a proxy server and intercepting those requests to test the system with SQL injection and cross site scripting attacks.
• Deploying latest codebase thorough UNIX on testing web servers to test the bug fixes.
• Responsible for FTP to testing web servers to update platform content by using WINSCP.
• Also involved in maintaining test cases in test management tool and generating reports to track the progress of test execution.
• Writing SQL queries to test back end of the system.
• Conducted web services testing using SOAP UI tool.
• Also involved in supervising, directing and training junior QA’s and mentoring them.
• Involved in the process of interviewing and hiring candidates for QA role.
• Involved in monitoring offshore resources and allocating budget as per approvals.

Confidential

Quality Assurance Analyst

Environment: Java, Java Script, MS Office, MS Project, MS Outlook, Toad, SQL

Responsibilities:

• Reviewed business requirements, IT design documents and prepared test plans and test cases for assigned project releases.
• Involved in preparing test cases for functional and integration testing by ensuring all test cases are updated in Quality center.
• Involved in testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Developing test scripts and maintaining object repository for AUT as a part of automation team using QTP for regression and functional test cases.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight deadlines.
• Involved in backend database testing in SQL.
• Defects were tracked, reviewed, analyzed and compared using Quality center.
• Generated defects report, tracked the status of each defects (open, fixed, and new). Also responsible for logging defects and mailing them along with tracking and following up with the development team. .
• Participated in Integration testing, Regression testing, User Acceptance testing, and Cross browser testing between various versions.
• Experienced in coordinating test activities with all testing resources as well as other stakeholders involved in testing process.
• Actively participated in walkthroughs, inspection and progress meetings.

Confidential

Sr. Quality Assurance Analyst/ Lead

Environment: JAVA, Oracle, MS Office, UNIX and Windows NT

Responsibilities:

• Analyzed the business requirements and functional requirements.
• Reviewed tests specifications, cases and performed performance as well as manual testing
• Created load/stress scenarios for performance testing based on non-functional requirements document.
• Organized requirement review session with the business analyst to understand the project and requirements in detail.
• Involved in creating Master test plan by outlining testing assumptions, risks & mitigation, roles & responsibilities, build management process, change request flow and entry criteria.
• Created test scenarios and test cases in Quality Center.
• Uploaded the requirements from word documents to requirements tab of Quality Center using Word add-in.
• Involved in analyzing various graphs for the client side and server side metrics like Transaction Response Time, Hits per second graph, Pages download per second, Throughput, Memory & CPU utilization
• Identified Sanity test cases based on the business priorities and executed as part of testers acceptance testing.
• Executed test cases from Quality center test lab to perform Black box, Regression, Functionality, Load, Performance, Integration, Smoke, end to end testing.
• Used Quick Test Professional for Regression testing on builds.
• Reported defects in Quality Center with proper priorities and severities.
• Integrated with developers and discussed technical problems, reported bugs and supported development team.
• Supervised a team of 10 people and ensured appropriate resource availability as per project timelines.
• Scheduled and assigned work to other team members in addition to analyzing their performance.

Confidential

Quality Assurance Analyst

Environment: Dot net, Windows NT, UNIX, MS Office and SQL.

Responsibilities:

• Participated in multiple brainstorming sessions with the business analyst in understanding the business requirements and functional requirements.
• Created test data with test conditions and business rules for process.
• Reported the status of testing activities to QA Manager.
• Responsible to document the change requests.
• Involved in Functional and Integration level testing to identify the bugs in the application.
• Participated in the execution of test cases, logging results and documenting defects using Test Director 8.0
• Responsible to validate the test cases in mainframes environment.
• Created regression suites upon receiving new builds using Quick Test Professional 8.0.
• Created test scripts for testing of application using Quick Test Professional 8.0.
• Responsible for documenting errors, their resolution, as well as performing extensive Regression Testing.
• Interacted with developers and various project members to discuss and resolve defects.
• Used complex SQL queries to test the back end system of the application.
• Involved in Performance testing of application using Load Runner.
• Used Test Director for requirements management, planning, scheduling, running tests, and defect management.
• Responsible for maintaining the central object repository for all the objects for application under test for automation.