OBJECTIVE

I am seeking a position of a Lead Software Quality Assurance Analyst or Business Analyst

STRENGTHS

• Project Management, Business Analyst and Quality Assurance Testing skills
• Product life cycle work experience: Operations, Tech Support, Business Analyst/Development, QA and Installation
• 7 years experience in Software Quality Assurance
• Risk Management, Statistical Analysis and Quality Control, Integration, Regression Testing
• Detailed oriented, strong analytical, problem solving and planning skills
• Requirements gathering and translated into functional requirements and user test cases
• Full lifecycle documentation and training experience
• Strong communication, multi-tasking and problem solving skills
• Managed a team of six project leads and project timelines
• Completed Penn State University Project Management Continuation Education Classes
• Quality Center-TestDirector and Microsoft Visual Studio Team Test
• ACHIEVEMENTS
• Saved 40,000 in conversion fees during the SMS Lab Install
• Project Manager for software enhancements, a Return on Investment between 500K to 1 Million
• Chairman for the 13th National DeSoto Antique Car Club's National Convention

EXPERIENCE

Confidential

Lead Quality Assurance Engineer

• Lead Quality Assurance Analyst for the Web based Enterprise Project, modified Agile development process
• Identified, created and executed functional and regression tests.
• Validated requirements and user acceptance criteria.
• Develop test data, execute test scripts and analyzed results for validity and clarity
• Tracked and coordinated the resolution of defects to ensure they were resolved in a timely manner
• Performed exploratory, functional and regression testing to identify issues/defects
• Documented and communicated project status to team members and stakeholders
• Managed defects from identification to closure through the Software Life Cycle
• Microsoft Team Foundation Experience used for Issue and bug tracking
• Visual Studio Team Test used to create and run test cases
• Integration and Regression testing
• Daily deployment of software updates and into Production Environment
• Experience testing on Web Browsers: Internet Explorer, MSN and Firefox

Confidential

Quality Assurance Tester

• Web Based applications for their Ordering Applications
• Coordinated the User Acceptance Session and lead the training session on the new enhancements
• Integration and Regression testing of software for input usability, retesting of resolved defect and defect tracking
• Testing on their Oracle Database and FoxPro Applications
• Processed SQL queries, Elementool used for defect tracking

Confidential

Quality Assurance Test Engineer

• Project management and coordination for 7 member of the testing team
• HL7 Interface testing and transaction verification
• Team Lead and Testing Coordinator for the Sunrise XA product and Ambulatory Products
• Wrote 200 test scripts via Quality Center- TestDirector
• Products were developed utilizing C Sharp and .Net applications.

Confidential

Business Information/Project Manager

• Managed 6 Business Project Leads
• Project Manager for the HMO Claims processing department
• Implemented projects that had a return on investment between 500K to 1 Million
• Monitor work assignments, issue resolution, quality assurance testing
• Review Business Requirement with Project Leads
• Integration of new claims processing and functionality existing claims processing

Confidential

Business Office Project Director

• Project Leader - Lotus Notes Ordering Database
• Authored and presented the Business Plan to Senior Management
• Created functional analysis reports, project plan scope documents
• Wrote Quality Assurance Testing scripts

Confidential

SMS Programmer Analyst

• Technical Support Analyst for the INVISION Clinical, Patient Management and Order processing systems
• Resolution of software/hardware issues via remote dial-in, or via one-on-one phone contact
• Resolved an average of 50 client and software issues per month
• Debugged Interface Master Functions Tables to solve user interface functionality issues

Confidential

SMS Senior Healthcare Consultant

• Philadelphia Veterans Affairs Medical Center
• Installation and support of SMS INVISION Patient Management, Clinical System, Order Processing, COR
• Project lead for numerous product installations
• Wrote Technical and Functional specifications
• Installation/support SMS Laboratory System
• HL7 and Fixed Format Interface support
• Integration Testing of new software products with existing functionality

Confidential

• SMS INVISION Development Programmer Analyst
• Wrote and compiled project Quality Assurance test specifications for INVISION Version 4.0 software release
• Coordinated the staging of software enhancements for the INVISION products
• Wrote end user and software validation procedures

Confidential

SMS Invision Programmer Analyst

• On-line help desk for resolution of client and software issues
• Direct responsibility for support of five major hospital facilitates throughout the US

SOFTWARE

• Microsoft: Project, Excel, PowerPoint, Outlook, Access. Windows7
• Operating Systems: MVS, OS/390, Win 95/97, Win NT, .Net
• Shared Medical Systems: Patient Management, Clinical Management, Orders, Interfaces, Lab, INVISION software
• Online Architecture System, Clinical Observations/Results
• Eclipsys: Access Manager, Ambulatory System, Sunrise Clinical Management System
• Quality Center - TestDirector: Wrote and executed testing scripts for the various assigned projects
• Frontline Placement Technologies: Web based software for temporary and fulltime staffing needs at user sites
• Web Browsers: Internet Explorer, MSN and Mozilla Firefox