SUMMARY

• 10+ years of experience in Manual Testing, DB testing, and Web services testing.
• Experience in Agile Methodology (SCRUM, XP). Familiar with JIRA tracking tool for Agile Development, user stories, Sprint planning, impediments, Retrospect, Reporting etc.
• 10+ years of experience in Banking, HealthCare, Shipping, Insurance and Retail domains.
• Expert in preparing Test Strategy, Test Plan, Test Scenarios, Test Cases, Test Data, Requirements Traceability Matrix, reporting bugs and generating Bug Status reports.
• Strong skills in performing Functional Testing, System Testing, Integration Testing, Regression Testing, Retesting and User Acceptance Testing.
• Experience with QA Methodologies to ensure the Quality Assurance Control.
• Strong working experience in Manual testing and automation scripts execution using JMeter on different Environments.
• Experience in version - control systems such as GIT and SVN.
• Experience in source code management tools such as GitLab, Bitbucket and GitHub.
• Experience in configuring and running the jobs in Jenkins.
• Experience in writing the queries using oracle SQLdeveloper and test the transaction logs.
• Experience in executing the micro services in POSTMAN collection.
• Experience in REST microservices testing and SOAP web services testing using SOAPUI.
• Experience in testing the migration projects like comparing the legacy to new systems using automation tool comparison.
• Expertise in participating actively in the meetings & tele-conferences with Users, Business Analysts, Development, QA team members and Managers. Ability to interact with developers and product analysts regarding testing status.
• Committed team player with excellent communication, Presentation, Interpersonal skills and self-starter.
• Extensively trained fellow team members and new resources.

TECHNICAL SKILLS

Tools: Rational Tools, SOAPUI, POSTMAN, HPALM, OTM, MS Visual Studio Test Manager, Team Foundation server, JIRA, JMeter 3.2, SQLite, UL BTT Tool, GIT, GITHUB, SVN, Mavenlink, MS SQL Server Management studio, SQL developer.

Languages: C, C++, C#, COBOL, Visual Basic 7, Java, SQL, PL/SQL.

Databases: ORACLE, SQL, MS Access, DB2.

OS: Windows, iOS, Android, MS-DOS, IBM 4690 and UNIX.

Internet Technologies: HTML, XML, Java script and VBScript.

Office suites: MS Office Suite (Word, Excel, PowerPoint).

Validation Tools: BTT(Collis/UL), Vantiv Viable.

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Engineer

Responsibilities:

• Responsible for designing and executing manual test scenarios for various web-based health care systems to ensure that the deliverables meet business requirements and company quality goals.
• Actively participating in development planning meetings, prepare and execute test scenarios, document results, report deficiencies and track code defects to closure.
• Work closely with the QA Manager for assisting the test plaining and test process.
• Attending Daily Stand up meetings to address project accomplishments, obstacles and goals for next 24 hours.
• Participating Pre-grooming sessions with in QA team to be prepared for grooming sessions with Product owner, BAs, Dev team and QA team.
• Creating, executing test cases and maintained test results in Microsoft Visual Studio Test Manager.
• Creating defects in MSVS Test Manager and communicating with the developers.
• Performing different types of testing like Smoke, Integration, Functional, System, Regression testing.
• Involving in plan, design, retrospective and grooming sessions using scrum methodology.
• Preparing and involving in Daily test status Reports, conducted bug review meetings, issues/defects/bug follow-up with developers & business users.
• Working closely with deployment team to get the builds with the bug fixes and applying builds to different states to work on retesting bug fixes.
• Involving in working with Confidential PIN Pad VX805, Topaz Electronic signature pad, MAGTEK Mini Swipe Magnetic Strip Credit Card Reader, Confidential VX570 smart card(chip) reader.
• Involving in peer reviews for verification of test cases written by others providing the better product to the Customer.

Environment: Microsoft Visual Studio Test Manager, Microsoft SQL Server Management studio, .NET, Windows 10 Pro, Notepad++, Planning poker Confidential PIN Pad VX805, Topaz Electronic signature pad, MAGTEK Credit Card Reader, Confidential VX570 smart card(chip) reader, Maven link, Mattermost, Skype Business, Elementool, Card Edit (Texas utility tool), Remote desktop, WIC Direct portals (CO, IA).

Confidential, Atlanta GA

Sr.QA Analyst & EMV Certification Analyst

Responsibilities:

• Analyzed and estimated the testing efforts for the Host/business requirements /User stories provided in JIRA.
• Loaded OS Firmware, Configurations, SCA application, VSP Encryption on Confidential terminals for EMV card brand certifications for different hosts.
• Prepared Confidential hosted gateway for EMV card brand certification to include boarding terminals on gateway.
• Identified test case scope for EMV card brand certifications, prepared test plans, test scripts/test cases using htpp s from the host or generated the CCRT and TSE files.
• Executed test cases, reported the failed test cases in JIRA and defects assigned to the developers.
• Analyzed software failures, retested the defects to make sure the failed test cases were working as expected.
• Maintained compliance with Confidential ’s policies, procedures and methodologies for product quality and solution validation.
• Worked closely with development, system engineers, tier teams, offshore QA team(s), offshore development team(s) and customers where applicable.
• Effectively applied critical thinking and troubleshooting skills to identifying the root cause and effect of software and/or hardware related issues.
• Worked with both Confidential TERMINAL and GATEWAY teams.
• Utilized EMV Collis/UL tool, Vantiv Viable tool for EMV Test suite end to end testing, to validate and verify the EMV test results.
• Performed Class B Certification for different hosts like FDRC, HPS, Global, Chase, TSYS.
• For the Class B scripts provided by the processor, used JMeter tool to create XML API scripts and run the Class B scripts using JMeter tool. Also used JMeter to run MSR Automation regression testing.
• Executed Rest APIs using POSTMAN tool.
• Created POSTMAN collections to execute set of related requests of the feature in different environments.
• Responsible for validating payment transactions’ message formats against processor’s specification manually and using portals provided by the processors/Card brands.
• Using Confidential Secure Kit tool, injected the processor’s debit test keys into the Confidential devices/terminals to run PIN related transactions.
• Responsible for preparing the retrospective document with the issues and fixes involved during the certification of each processor, so we can apply the lessons learnt and minimize the issues in next EMV certification.
• Maintained all the configuration changes which came from the processor/terminal team and is responsible to load the updated configuration to the device and signoff those changes using a Confidential signing tool.
• Used SQLite for terminal side database validations & maintenance by viewing/editing/updating the records in the database that are required for Bin receipt limit, signature limit changes.
• Attended daily Status meetings to address project accomplishments, roadblocks and goals for next 24 hours.
• Worked on Confidential family terminals like MX terminal, VX terminal, engage terminals.

Environment: Jira, JMeter 3.2, Postman, Windows 10, Collis/UL BTT Tool Version 5.3.0, Notepad++, POS simulator, Confluence, Vantiv Tool, RITA Tool, Secure kit, API, SQL analyzer, Signing tool, Package Manager, SQLite.

Confidential, Bentonville- AR

Lead / Sr.QA Analyst

Responsibilities:

• Analyzed and estimated of the testing efforts for the business requirements /User stories provided in JIRA.
• Executed the Rest Web services/APIs using POSTMAN tool.
• Created Postman collections to execute set of related requests of the feature in different environments.
• Data driven testing was performed using POSTMAN and SOAPUI.
• Created, executed test cases and maintained test results in JIRA.
• Reported defects in timely manner and logged the same in to JIRA and communicated with the developers.
• Performed different types of testing like Smoke, Ad hoc, Integration, System, Functional, Regression, Compatibility testing, End to end User acceptance testing and EMV certification testing.
• Involved in daily stand ups, plan, design, retrospective and grooming sessions using scrum methodology.
• Prepared and involved in Daily test status Reports, conducted bug review meetings, issues/defects follow-up with developers & business users.
• Conducted weekly bug review meetings, thorough issues/defects follow-up with developers (ACXIOM) & business users.
• Monitored and follow up of the project deliverables inline the schedule of the projects.
• Worked with delivery teams in understanding the scope and measuring the changes.
• Direct Point of Contact to the Client for Monitoring and Enhancements.
• Involved in Hardware testing such as Printer, Flatbed Scanner and Debit reader testing with Ingenico and Confidential .
• Involved in peer reviews for verification of test cases written by others providing the better product to the Customer.
• Provided extensive training to the new resources.
• Actively involved in WIC EMV certification testing for different states.

Environment: HP ALM 12.0, JIRA, Collis tool, SOAPUI, POSTMAN, VT Tester, Trans viewer, Epay Simulator, Epay Parser, Putty, TV++, IBM 4690, POS Controllers.

Confidential, Franklin- TN

QA Analyst

Responsibilities:

• Worked closely with the Business Analysts, Developers and end-users to get the clarity with requirements.
• Developed test plans and test cases as per the Business Requirements.
• Performed smoke testing, Functional Testing, Interface testing, System Testing, Regression Testing.
• Wrote modification request for the bugs in the application and helped developers to track the problem and resolve the technical issues.
• Involved in the black-box testing of the application and identified the different test cases for regression testing.
• Coordinated with Team reviewed the weekly status reports.
• Attended daily standup meetings, project meetings, release meetings, and QA status meetings.
• Created Requirements tree in Oracle Test Manager.
• Designed the Steps in OTM and executed them in OTM for manual testing.
• Experience in TFS for Defect logging and Tracking.
• Provided regular status updates to the project manager.
• Documented and communicated test results.

Environment: PeopleSoft, .NET, SQL server, TFS, OTM, Windows

Confidential, Boston-MA

QA Analyst

Responsibilities:

• Participated in requirement reviews meetings, Iteration review meetings and daily scrum standup meetings.
• Reviewed Design Documents, Functional specifications and ETL specifications.
• Developed Traceability matrix between Requirements, functional specifications and test cases.
• Created test scenariosand test cases based on requirements and tasks assigned.
• Involved in bug tracking calls to provide more insight to the Project Managers and developers regarding the impact of the open defects on the overall of the functionality.
• Created test data for developers to complete Unit testing.
• Interacted with many work groups regarding the trouble shooting/ resolving the testing related issues.
• Performed data set up depending on various test conditions.
• Performed system, interface and integration testing.
• Performed regression testing after each error fixes and system enhancements.
• Provided training to newly added QA analysts.
• Organized and conducted product demos to Users.
• Created and Executed SQL queries for data identification and validation.

Environment: Oracle TOAD, SOA Testing, Mainframes, Rational Service Tester and Quality Center, Windows 2000.

Confidential, Des Moines-IA

QA Analyst

Responsibilities:

• Review and Analysis of Use Case specification and Use Case Realization.
• Organized meetings to review Use case documents with Business analysts.
• Performed Gap Analysis of Business Requirements on each Use Case.
• Created Test Plans in accordance with Testing Scope, Methodology, and Business requirements.
• Created Functional Test Cases based on the requirements/wireframes to test the functionality of the application.
• Performed Manual Testing on Web and Client/Server applications.
• Performed Development Integration Testing and met requirements before deployment to System and Integration Testing (SIT) Environment.
• Designed Test cases by mapping all available documents.
• Responsible for Bug triage for EPO, Compliance Services and calculations.
• Written Manual test scripts to execute the whole test suite for Functional and system testing.
• Created Requirements tree, Test plan Tree in Quality Center.
• Designed the Steps in Quality Center and executed them in Quality Center Test lab for manual testing.
• Experience in Test Management and Defect Tracking using Mercury Quality Center.
• Responsible for Database testing (Oracle) and validating the application against the database using SQL.
• Provided regular status updates to the project manager on high priority issues.
• Closely worked with Business Analysts and Developers.
• Attended the business meetings achieved the targets.

Environment: Quality Center 9.0/8.2, MS Access, Oracle, MS Office Suite, Blaze Rule Engine, Windows NT/XP.

Confidential, Memphis-TN

QA Analyst

Responsibilities:

• Analyzed and reviewed the user/business requirements and functional specs documents.
• Reviewed the internal test plans and worked with developers for external review on test plans and test cases.
• Involved in System Testing for both Automated and Manual Testing.
• Developed and automated end-to-end manual test cases for playback module.
• Set the QA Environment for Manual Testing as well as for Automation.
• Created Project, Requirements, Test Plans and Tests in Quality Center.
• Used Quality Center for defect reporting and tracking.
• Coordinated with Team reviewed the weekly status reports.
• Attended project meetings, release meetings, and QA status meetings.
• Held discussions with business team for better understanding of the application achieved the targets in time.
• Checked the data flow through the front and backend and extensively used SQL queries to extract the data from the database.
• Prepared project plans reviewed weekly basis for status meeting.

Environment: Quality Center 8.2/9.0, VB, Windows XP, JSP, J2EE, HTML, XML, Oracle 10g, WebLogic Server and MS Visio.

Confidential, Newark-NJ

QA Analyst

Responsibilities:

• Interacted with the Business Analysts, Developers and end-users to get the clarity with requirements.
• Developed test plans and test cases as per the Business Requirements.
• Conducted Functional Testing, Interface testing, System Testing, Regression Testing.
• Created Project, Requirements, Test Plans and Tests in Quality Center.
• Developed test cases to test the application manually in Quality Center.
• BUG Detection by executing Test steps in Quality Center Test lab and BUG recording, Reporting and tracking by using Quality Center Defects Tab.
• Involved in the executing and retrieving the data for SQL Queries.
• Performed and Coordinated User Acceptance Testingto achieve customer satisfaction.
• Clearly communicated the testing status and issues to appropriate managers and project team leaders by writing status reports, attending meetings, and interacting with team members.

Environment: Windows NT/2000/XP, SQL Server, Quality Center, MS Office, MS Project, VB, UNIX, Oracle.

Confidential, BOSTON-MA

QA TESTER

Responsibilities:

• Analyzed and reviewed Business Requirements and System Specification documents.
• Performed Backend testing, System Testing, Integration testing and User Acceptance testing.
• Conducted User demos about application and participated in User Acceptance Testing.
• Worked exclusively for automating ‘Pricing Group Vendor Price Override’ screen.
• Developed Manual Test Plan and Test Strategy documents for exclusive backend testing.
• Conducted Test plan reviews and made changes accordingly.
• Developed test cases based on the Business Requirements, Functional specs and Use Cases.
• Conducted Test case reviews with the team members.
• Developed Test cases and executed tests in the Test Lab component in QualityCenter.
• Produced Status reports from Quality Center, as needed.
• Used Quality Center for Bug Tracking and reporting.
• Used TOAD extensively, for backend testing.
• Used TOAD for comparison of tables and validated the mapping of columns using SQL.
• Performed Web Services testing.
• Closely worked with development team to define the testing criteria.
• Coordinated with developers, discussed issues to take timely action.

Environment: Quality Center 8.0/8.2, TOAD for Oracle, PL/SQL, VBScript, Mainframes, COBOL, WebLogic Server, XML, HTML.