• 8 years of rich experience in Software Quality Assurance SQA testing desktop and web based applications with emphasis on test planning, creation, execution and root cause analysis by use of functional manual testing as well as test automation and management using the HP suite of testing tools that include the latest version of HP ALM and QTP/UFT.
• Expertise in Manual and Automated Testing in different testing methodologies like Agile, V-model, Waterfall etc.
• Good knowledge on Visual Basic, C, C , XML and Java scripting languages.
• Accountability analyzing Business Requirement, Functional Requirement, Design specification and developing Test plan, Test scenarios and Test cases.
• Experienced in Unit, Integration, System, Positive and Negative, Use Case, Black and White Box Testing.
• Good experience in QTP VB Script programming standards, developed reusable functional libraries which are used in different scripts.
• Working knowledge of multiple databases like Oracle, SQL Server
• Experienced in Testing of Microsoft CRM, Microsoft AX and Microsoft BI, Genesis IVR Web based applications.
• Expertise in Testing of Invoicing and Billing Systems EID .
• Expertise in defect tracking and defect management using tools like ALM 11, HP Quality Center and Clear DDTS.
• Hands on experience with Selenium IDE for functional Test Automation.
• Involved and maintained the Requirements Traceability Matrix using tools IBM RMT and TMT.
• Expertise in Testing Call flow and Call Features using ISDN and SIP based Protocols
• Excellent resource balancing leadership skills with an ability to drive initiatives through efficient team work.
• Excellent temperament to multi-task coordinate various activities under high pressure and time constraints.
• Self motivated with excellent problem resolution and strong negotiation skills.
• Capable to quickly learn new technology and adapt to a new environment.

Technical Knowledge

Experience Summary

Confidential

Role: Senior Software Engineer

Responsibilities:

• Analyzed the business requirements, design specifications to plan and prepare for testing
• Develop test scenarios/ scripts based on Functional Specifications and System Specifications.
• Prepared test plans and test procedures and also automated test scripts using Data, Key Driven Approach in QTP.
• Automated manual test cases using Quick Test Professional QTP for Regression testing.
• Creating and enhancing numerous test scripts to handle changes in the objects, in the tested application and in the test environment
• Attended the daily test activities through Agile Scrum 'stand-up' meetings, Bug review meetings, weekly status meetings and walkthroughs and interacted with Business Analysts and Developers for resolving Defects.
• Reviewed and analyzed test results to confirm, establish, and communicate the cause of discrepancies.
• Involved in Genesis IVR and Microsoft CRM,AX,BI Application Testing
• Involved in writing the queries and fetching the test data's using SQL
• Involved in Verifying Raising Bugs in QC
• Mentored the team members with business functionality

Environment: HP ALM, QTP, VB, .NET, Agile, SQL Server, UNIX, Excel, Power point, MS Office

Confidential

Role: IT Consultant

Responsibilities:

• Involved in Provisioning and creating Test Beds on Real Network
• Involved in Writing Test Plan, Test Case Document Preparation
• Involved in writing the queries and fetching the test data's using SQL.
• Introduced automation testing into manual environment using Selenium IDE for Service Order Creation
• Performed Functional Testing, Regression Testing, System Testing, Sanity Testing, Data base Testing/Back -End testing, User Acceptance Testing.
• Involved in BRD,SRD Review with AT T Client and Design Team
• Performed GUI Testing Database Testing for DSL Digital Subscriber Line AT T Mobile Broadband Services
• Performed E2E Flow Through Management Testing the AT T Mobile broadband Orders
• Prepared test data for positive and negative test scenarios as per application specifications. Involved in both Manual and Automated test plans and test cases
• Raised CR-Change Request for observing bugs and got rectified later by the Designer Team
• Done User Acceptance Testing UAT and UCT during Release with AT T-US Team
• Involved in Daily Project Status Meeting with AT T Team
• Participate in Production Planning and implementation checklist meetings/reviews and GO-NO-GO meetings and presented the issues/Defect list to management.

Environment: HP Quality Center QC , V-Model, UNIX, XML, SQL, RMT, TMT, Selenium, Excel, Power point, MS Office

Confidential

Role: IT Consultant

Responsibilities:

• Involved in the requirements gathering.
• Involved in preparing test strategy and test plan.
• Involved Performance Regression Testing for OAM Operational, Administration Maintenance using NORTEL Preparatory GUI based tools
• Acted as a SME for OAM Module
• Involved in General setup procedures for test lab setup and validating resources for an end end call.
• Involved in Testing of call features like 3-way call, Call transfer, Call Waiting, Call Forwarding, Call Back, CLIR,CLIP and Screening
• Performing the feature orientated Test cases and submitting results in Quality center
• Raised CR-Change Request for observing bugs in Clarify Tool
• Done weekly Sanity upgrade from old loads to new sanity loads and checking call processing
• Given Training to New joiners and supported them in Executing the Test cases

Environment: .NET, Linux, Waterfall SQL, Clarify, MS Office

Confidential

Role: Software Engineer

Responsibilities:

• Involved in Manual testing protocols testing for ISDN SIP protocols
• Involved in Functional testing for FR Verification for different Releases
• Performed Alcatel PABX Feature Testing Conference, Call back, Call Forwarding, Call Transfer, Call Pick-up, DND, Multiline sets, Secret Identity, Substitution
• Designed and established the test bed in lab for various Releases
• Identified and Raised Major Blocking FR's by analyzing traces using Tcp Dump
• Involved in Writing and Executing the Test plan and Test cases in Test Directory
• Involved in Daily Project Status Meeting with France R D Team
• Involved in Verifying Raising Bugs in Clear DDTS
• Analyzing standard ETSI, ECMA ITU-T specification and make the call control module to be in Compliance with the standard in supporting the features
• Involved in solving the FR's within the SLA
• Involved in RCA and Defect Containment Analysis
• Involved in Unit Testing and various System configurations of ISDN communication Networks Public Networks, ABCF networks, Q-SIG systems
• Document preparation for the enhanced features and Code reviews

Environment: C,C , Solaris, Waterfall, Clear DDTS, Excel, Power point, MS Office,Vi,Gmacs