Summary

• 8 years of experience of Quality Assurance
• Extensive experience in Manual and Automation testing of various applications on different environments.
• Expertise in System Testing including Functional, Regression, Integration, Smoke, Whitebox, Greybox, Blackbox, End to End, Database and User Acceptance Testing of Client-Server and Web based applications.
• Expertise in Waterfall and Agile/Scrum methodologies.
• Experience in understanding the system requirement analysis and system design specification.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts from requirements and use cases.
• Experience with Quality Center/Test Director for maintaining and executing test cases, defect management and bug tracking.
• Worked in both OSS and BSS systems with rich experience in Telecom Domain
• Extensive experience in cross-browser and tablets testing.
• Extensive experience in Customer Care Services, Siebel, CRM, E-Commerce, Retail, BPM, Airline OSS/BSS applications in testing.
• Data driven and back-end testing using QTP and by writing SQL queries.
• Used MS-Excel to store test data and keep track of bugs and documentation using MS-Word.
• Experience in areas of OSS/BSS E2E testing, VOIP, Unified Communication, Implementation, administration, network validation testing, troubleshooting of large Enterprise Network in Data com domain.
• Strong Oracle skills that include build/maintain tables and indexes, build/maintain SQL scripts.
• Extensive working knowledge in UNIX and Windows platforms.
• Experience in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Experience in working closely with teams of Business Analysts, Developers and Testers throughout the entire software development life cycle.
• Excellent written, verbal and interpersonal skills, strong leadership qualities, ability to conceptualize and learn quickly, good analytical reasoning and high compliance to new technologies and tools.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior QA tester

Responsibilities

• Worked on an agile development environment that delivered Product Information Management application consisting of many iterative releases with extensive co-ordination between the developers, testers and the business analysts.
• Developed test scripts using Quick Test Pro to perform functional, regression and data driven testing.
• Analyzing requirement specifications and responsible for developing Test Objective, strategies, Scope, Test procedures and Test Matrices using Agile methodology.
• Documented test cases corresponding to business rules and other operating procedures.
• Developed the scripts for automating test cases using QTP.
• Performed cross-browser testing to check the functionality of the application in various browsers such as IE, Firefox, Chrome and Safari. Also performed extensive testing on iPad and Galaxy tablets.
• Executed scripts with different sets of data using Data Driven Wizard in QTP.
• Parameterize property values for objects and checkpoints in QTP.
• Checked for navigational flow and broken links using Automatic check points in QTP.
• Developed re-usable code to share functionality with different tests, thereby providing easy to maintain and modular test scripts.
• Worked closely with development team in creating automated scripts for the application.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Performed Regression testing to check the Bug fixes.
• Used Quality center to log defects, track and generate defect reports and graphs.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Coordinated with UAT team by providing them with test cases and test data.
• Executed accurately and concisely Report Progress, Defect Status using JIRA for Bugs.
• Responsible for weekly status meetings showing progress and future testing efforts.
• Proactively detect defects, communicate to the developers using bug reporting tools and tracking the defects.
• Used Traceability matrix to ensure all test cases covered as per the business requirement.
• Interacted with the team on a regular basis and attended meetings on a daily basis for status updates.

Environment: Windows XP/7, UNIX, XML, HTML, Weblogic, SQL, Oracle, Quick Test Pro, Quality center, Agile methodology, JIRA, IE, Firefox, Chrome, Safari, Firebug, PerfectPixel, iPad, Galaxy

Confidential

QA Consultant

Responsibilities

• Participated in different phases of Project Life Cycle.
• Analyzed Business Requirements and Design Documents to get a better understanding of the system and wrote Test Cases.
• Executed functional test cases and evaluated the results.
• Performed Manual Testing of the Functionality of the application.
• Actively participated in validating and ensuring that the bug fixes are delivered to the customers on time.
• Logged, tracked and reported progress on all test cases of the projects on a timely manner to the project management teams.
• Participated in the release process through Regression Testing of all phases of the project.
• Involved in weekly meetings with the development team, project team and QA team to review the updates and discuss the status of projects.
• Documented the Bugs in Quality Center.
• Used Rally tool to document requirements and test results documents. Also used Rally Tool to add and track defects
• Generated Status Reports and Bug reports and presented them in weekly status meetings.
• Conducted Regression Testing on various builds of the application and reported the defects to the developers using Quality Center for bug fixing and Tracking.
• Organized Walkthroughs and Inspections with development managers and reviewed the status of the application testing. .
• Closed the fixed Defects.

Environment: Windows XP/7, Quality Center, QTP, Rally, Oracle, SQL, JIRA, IE, Firefox, Chrome, Safari, Firebug.

Confidential

QA Analyst

Responsibilities

• Reviewed and Analyzed the System Requirement Specs SRS and design documents.
• Extensively used Quality Center, for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects in MS Excel to HP ALM.
• Agile framework for SDLC was used to improve the quality of software developed and reduce post production defects. Significant improvement was achieved due to short development and testing cycle that helps in recognizing any project delays on a timely basis and adjust project plan accordingly.
• Responsible for identifying and maintaining a clear and measurable QA program. Managed Project requirements, Traceability using Quality Center HP ALM .
• Built and tested Mobile Android applications on physical devices.
• Created test apps for Android and iPhone using the libraries compiled from the build server to verify 3rd party integration.
• Performed Back End testing of the database by using SQL queries to verify data conversion and data repetition.
• Involved in projects and RIAs rapid impact assessment for major Telecom OSS/BSS streams: Lead-To-Cash L2C , Assurance Trouble-To-Resolve T2R and Billing - headed the billing stream
• Developed detailed Testing Methodologies, Test Matrices, Test cases and Test scripts.
• Worked on Manual Testing and Automation using Quick Test Pro and Quality Center.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Developed data driven scripts in Quick Test Professional and executed scripts.
• Used checkpoints to check the functionality in QTP.
• Extensively worked on Telecom OSS/BSS domain, various testing processes and methodologies
• Used synchronization, call function, parameterization, and reusable actions to enhance test affectivity.
• Upgraded, repaired, restored iOS on Apple Iphone 4,4s, 5, 5s, IPad
• Tested backend databases using SQL queries.
• Developed various reports and metrics to measure and track testing effort.
• Master GUI Map is maintained in the central repository and changes are made to it for every version.
• Validated various Hyperlinks on web pages also performed GUI testing manually.
• Performed Functional/Regression testing, System Testing and User acceptance testing.
• Responsible for creating and executing test plans, test cases performing hands on testing based on functional requirements.
• Hands-on experience on E2E testing of OSS/BSS systems.
• Worked using Operation Support System OSS for customers' billing, and payments.
• Executed test cases on different simulators from Apple, Blackberry and Google
• Performed Back end Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
• Ran Automation Scripts using Quick Test Pro QTP for Regression Testing and the additional scripts are generated for each version as per the need.
• A Separate regression test results documents was prepared for each release testing.
• Installed Android SDK, ADT plug-in, Eclipse IDE and IText library to work with Android SDK, which converts the text or document file into pdf file.
• User authentication testing for Apple and Android Devices.
• Ensured that defects and requirement variances are appropriately communicated to development team for correction.
• Interacted with developers to resolve high priority bugs which would affect income generating functionality in Production.
• Learning new tools and components and understanding the complete Telecom OSS/BSS stack
• Send status report of the bugs to the Manager on daily basis.

Environment: HPALM, Quick Test Pro QTP , Android, OSS, BSS, Windows 7, Web Sphere, XML, HTML, VB Script, and Oracle10g, SQL

Confidential

QA Analyst

Responsibilities

• Documented test cases corresponding to business rules and other operating conditions.
• Developed test scripts using Quick Test Pro to perform functional and regression and data driven testing.
• Worked on an agile development environment consisting of many iterative releases with extensive co-ordination between the developers, testers and the business analysts.
• Analyzing requirement specifications and responsible for developing Test Objective, strategies, Scope, Test procedures and Test Matrices by agile methodology.
• Developed the scripts for automating test cases using QTP coding in
• Checked for navigational flow and broken links using Automatic check points in QTP.
• Developed re-usable code to share functionality with different tests, thereby providing easy to maintain and modular test scripts.
• Worked closely with development team in creating automated scripts for the application using Selenium.
• Create and maintain keyword-driven automated frameworks using Selenium Web Driver for automated testing.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Performed Regression testing to check the Bug fixes.
• Used Quality center to log defects, track and generate defect reports and graphs.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Coordinated with UAT team by providing them with test cases and test data
• Executed accurately and concisely Report Progress, Defect Status using JIRA for Bugs.
• Logged and traced issues/defects using JIRA.
• Responsible for weekly status meetings showing progress and future testing efforts.
• Detect defects, communicate to the developers using bug reporting tools and tracking the defects.
• Used Traceability matrix to ensure all test cases covered as per the business requirement.
• Interacted with the team on a regular basis and attended meetings on a daily basis for status updates.

Environments: Windows, UNIX, XML, HTML, Weblogic, SQL 2005, Oracle, selenium, Quick Test Pro and Quality center, agile, VB Script, JIRA