SUMMARY

• A highly motivated and passionate Quality Assurance Lead/Senior QA Test Engineer with over 9 years of experience in Software Quality Assurance.
• Proven ability to effectively assess, plan, implement, monitor and evaluate various software projects and meet both short term and long - term goals and deadlines.
• Highly creative, recognized as a results-oriented and solution-focused individual
• Overall 9 Years’ Experience as Senior Quality analyst in Web-based applications using structured methodologies
• Diversified experience in Manual and Automation testing serving various domain such as Customer Connect, Digitization, Credit Cards and Securities
• Skilled in conducting brainstorming sessions, requirement reviews, system walkthroughs and customer interviews for various business processes
• Used Quality Centre for designing, writing, implementing and maintaining the Test Plans, Test Cases, Test Execution, Defect management, Bug Reporting and familiarity with other features of Quality Centre and Administration
• Strong skills in conducting various types of tests, which include GUI, Functionality, acceptance, regression and configuration tests
• Team player with strong analytical, interpersonal, communication and problem-solving skills
• Testing mobile applications including the behavior of apps under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls
• Ability to handle simultaneous projects, meet critical deadlines and timely execution of several projects.
• Extensive experience in SDLC/STLC process development and implementation.
• Proficient in Functional Testing tool Quick Test Professional (QTP/UFT) and the various frameworks in it
• Proven hands-on experience with quality assurance practices, including test strategy development, test plan development, test estimations development, test case & test data review
• Experienced in creation of Metrics and Test Status Reports like Daily and Weekly Test Execution Status Reports and Defect Metrics.
• Capable of working in teams and independently. Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc.)

PROFESSIONAL EXPERIENCE

Confidential

QA Test Lead/Senior Tester/Onshore coordinator

Responsibilities:

• Completely responsible for gathering the subject matter from the client and ensured the same is dissipated back to the team
• Understanding the Data model and prepare DTP (Detail Test Plan), TOM (Test Objective Metrics), Test case & Test Scripts etc.
• Prepared Test data and mocked up the source data to test
• Ensured that the test design/test execution counts are updated in ALM/Dashboard. Always been perfect in updating the counts and ensure that there is no deviation in the dashboard sending to client.
• Managed numerous challenges during the integration testing, delivery issues, build issues, data issues etc. and concentrated on the successful delivery without any delivery slippages.
• Designed Test Plan, Maintain/Organize the Requirement Traceability Matrix (RTM)
• Monitor the Test Execution Progress and Manage the Issues during Test Execution
• Good in effort estimations for automation activities, such as script development, execution, and maintenance
• Experienced in giving training to the functional testers to execute Test Cases using UFT as part of Regression Testing.
• Involved in script reviews and fine tuning the keywords/Functions, executing the regression suites in Lab machines as part of scheduled regression/regression cycles successfully
• Involved in IOS App testing for Mobile App
• Owned and maintained all the testing documents/deliverables in configuration management tool
• Ensured seamless coordination with development team/Offshore testing team on all defects and was highly appreciated in attending to all the defect - based concerns and queries.
• Always demonstrated the leadership qualities, professional effectiveness in front of the client which always had a very positive feedback from the clients
• Ability to multitask and prioritize work to meet deadlines
• Apart from the test leadership activities like test plan, adhering to test strategies, have been working on the test execution as an additional activity to ensure that team is not overloaded.
• Perform functional, cross browser, multi device and multi-language testing
• Passionately worked towards enhancing project knowledge of self and the team

Confidential

Senior Tester/Onshore coordinator

Responsibilities:

• Identifying gaps in user’s requirement and found significant number of requirement defects in the Elaboration phase.
• Raising Requirement review comments and maintaining the review comments in SOCAL model.
• Highly focused on Requirement phase to reduce the cost of Development and Testing
• Implemented LEAN process in the project.
• Complied fully with the processes and the procedures relevant with the LEAN methodology.
• Successfully carried out the tests to check for suitability of the solution to the user’s requirement.
• Given considerable work in the preparation of Oracle data mart, which is being used for preparing metrics.
• Analyzed User defects/User Acceptance Testing (UAT) defect using FISH BONE Analysis.
• Manual Execution of test cases - Performed Regression Testing, Smoke Testing, Sanity Testing, Re-Testing, Patch testing after the build deployment. Involved in UAT Testing and Back End Testing.
• Worked on POS self check out / POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.
• Perform database testing to ensure the data is consistent in the application
• Tracking the Defects till closure using Defect Management tool. Preparation of Defect Aging report, Defect flow analysis, Release end metrics
• Following up with the Onsite/Offsite Co-coordinator regarding customer escalations and interacting with Development teams and closing the remedy tickets.
• Prepared MOM’s and track the Action Items. Responsible in Timely Delivery of all the artifacts.
• Involved in preparation of Project Metrics Report on a monthly basis using Spot fire tool and Project Analysis Report at the end of each release
• Experienced in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environment
• Had ensured that the team keeps its focus and doesn’t get impacted with the dynamic events.
• Received numerous appreciations from management for exhibiting good attitude, leadership and testing skills.