SUMMARY

• Seasoned IT professional who brings extensive experience in Software Quality Assurance with Fifteen plus years of experience in the industry.
• Strong management skills in the oversight of IT resources both onshore and offshore including New York, Singapore and India. create plans and objectives for the QA team, lead and develop and mentor my Team Members and ensure resources are effectively utilized to meet business goals.
• Familiar with Testing Mobile Apps for Phones, Maintenance Device PCS, and Web Portal Application Testing.
• Experience with ETL Testing with INFORMATICA - Data Warehousing, Functional, Systems Performance Testing and Reporting with BI Tools.
• Experience in DevOps CI/CD environment using JENKINS and Github. Also Tested SOAP and REST API Services with tool SOAP UI and UFT 14.0.
• Managed teams of up to 17 people, written and delivered training classes and designed technical solutions for testing complex trading, settlement and data warehouse and Trading Compliance systems.
• Experienced in Waterfall and Agile Methodologies of Software Development Life Cycle (SDLC). Also have experience in Verification and Validation Testing with V-Model.
• Proficient in hands on Testing POS (Point of Sales) Devices connecting to OMS (Operations Management System) and WMS (Warehouse Management System).
• Experienced in introducing QA Process from the scratch, Setting Up QA Server and Database Instances, then Installing Configuring Test Management Tool - Microsoft Test Management on Virtual Team Foundation Server, Administering MTM and using, Installation and Configuration of ALM 12.5 - Administering, Adding Projects, Creating Users, Maintain Defect Tracker, Installing UFT 14.0, integrated with ALM updated with Project and Defect Tracker.
• Experienced in starting a QA Automation Department from scratch, develop QA infrastructure, develop QA Team, Setup Test Strategies, Train and Mentor Team Members on different QA Automation Tools.
• Hands on experience on Test Automation Strategy, Planning and Designing, Creating Test Automation Framework. Writing Test Scripts for QTP/FTP with VB Scripting and Descriptive Programming, Creating Function Library, Object Repository and reading data from Data Sheet or from Database Tables - and thus making Automated Test Framework. Running all the Test Scripts from the Quality Center/ALM Test Lab. Web Services Testing with SOAP UI.
• Hands on experience on writing Test Plan, Test Cases, Review Test Cases developed by Team Members, executing Test Cases, Manual and Automated Tests, Client Server or Web/Ecommerce Applications running on IBM Websphere. Installing Automation Tool QTP/UFT and Test Management Tool QualityCenter/ALM and integration to each other.
• Strong background in effective hands on leadership with technical proficiency in various Testing Techniques and Methodologies on Web, Client Server and on UNIX and WINDOWS platform.
• Hands on Proficiency and Managing Team in Automation Test Tools from HP Quick Test Pro (QTP) v11.0 UFT 11.5/14.0 and Quality Center/ALM, 9.5/12.5, WinRunner, LoadRunner, Test Director, from Compuware (QA Run, TestPartner, QA Load, QA Director).
• Extensive experience in Software Quality Assurance and Project Management as well as coordination between Development and Testing Team. Managed multiple QA Projects globally at a time.
• Collaborate with management to plan, coordinate, schedule, improvement of work procedures and processes. Help with project budget, timelines, and resource allocation for product testing that drives towards a *zero defects* goal while not materially slowing the development and release processes.
• Regular interact with Team Members, Peer Group and Senior Managers within Engineering Product Management, Quality Assurance and Professional Services.

TECHNICAL SKILLS

Hardware: HP 9000, SUN SPARC, IBM PC, COMPAQ PRESERIO 7170.

Operating Systems: Sun Solaris OS/UNIX, Linux, HP-UX, MS-DOS, WINDOWS-XP, WINDOWS 7, WINDOWS-NT, WIN2K, ASP .NET, VM Ware.

Software: MS ACCESS, MS WORD, MS Excel, MS POWER POINT, MS. PROJECT, SHAREPOINT, EMBEDED SYSTEM TESTING, JIRA, SOAP UI., COGNOS, JENKINS, GIT.

Database: Oracle 10G, SQL, INFORMIX, SYBASE, TOAD, INFORMATICA v 9.1.

Programming: VB, C++, C#, VB Script, Descriptive Programming, Java.

Networking: FTP, TCP/IP, MSMQ, TELNET, E-MAIL. FIX Protocol.

Automated Test Tools: UFT 14.0/QTP 11.0 QUALITY CENTER/ALM 9.5/12.0, RANOREX 7.2 WINRUNNER, LOADRUNNER, JMETER, SELENIUM WEBDRIVER 3.6.0, MAVEN, TestNG, MS MTM-TFS, QARUN, TESTPARTNER, QALOAD, QADIRECTOR.

PROFESSIONAL EXPERIENCE

Confidential, Monterey Park, CA

QA Lead

Responsibilities:

• Working as QA Lead with local and offshore Team using UFT 14.0 for Client Server and Database Projects Regression and Functionality Testing. Using ALM for Test Management and Defect Tracking.
• Develop Test Environment for Manual and Automation Testing with UFT, Selenium, ALM, with Github and Jenkin.
• Develop Automated Test Scripts with UFT using VB Scripts and Descriptive Programming, for Functional and Regression Testing. Execute Automated Test Scripts.
• Develop Test Environment with open source test automation frameworks involving selenium, cucumber, TestNG and Java
• ETL Testing with Informatica - Capturing Data from different data format, Transform and Send to Data Warehouse. Also using data query tools like TOAD
• Writing Test Plan, Test Cases, Reviewing Test Plans and Test Cases of Team Members.
• Execute Manual Test Cases, Reporting Defects.
• Train and mentor Team Members on Automation Testing Framework with VB Script, Descriptive Programming and Excel Spreadsheet or Data Tables.
• At the end of the Testing Process, create a Test Exit Summary Report depicting the whole Testing Cycles and recommending for next steps.
• Leading and Managing a Team of 19 Team Members from Local and Offshore.
• Monitoring Project Progress and create weekly Test Execution Report and sent to BA, Developers and stake holders in order to gain more transparency on the project.

Confidential, NY

QA Lead

Responsibilities:

• Working as Lead QA Specialist (Consultant) directly under CTO. Developing a Full QA Environment for Manual and Automated Testing with a Dedicated QA Server from the Scratch.
• Hired and Leading a QA Local and two offshore in Costa Rica
• Help to educate developers on testing methodologies and framework
• Setting up QA Standard and Strategies on different projects. Most of the Projects are Testing Manually, the Business Process and Database Transactions until the applications are stable.
• Introduced QA Process from the scratch, Setting Up QA Server and Database Instances, then Installing Configuring Test Management Tool - Microsoft Test Management, Administering MTM and using, Installation and Configuration of ALM 12.5 - Administering, Adding Projects, Creating Users, Maintain Defect Tracker, Installing UFT 14.0, integrated with ALM updated with Project and Defect Tracker.
• Created Automation Script using Selenium WebDriver, UFT 14.0 and Katalon Automated Testing Tool as a Proof of Concept to the Higher Management.
• Developed Automation Scripts with different Automation Tools like SELENIUM Web Driver, RENOREX, KATALON and HPE UFT 14.0 for Proof of Concept purpose and helped selecting Automation Tool according to environment and budget.
• Role is 40% Supervisory and 60% Hands on QA Testing on some of the Projects - Writing Test Plan, Develop Test Cases, Functional, Regression, Load and API Testing. Review Test Plan and Test Matrixes with BA, Developers, before executing Test Cases. REST Web Service Testing using SOAP UI, application was Running on Tomcat Server.
• ETL Testing on data flowing from different sources to Datawarehouse using Informatica.
• Organize Weekly Defect Review Meeting with QA and Dev Team and try to prioritize different issues.
• Started Automation Test Environment with UFT 14.0 and ALM 12.0 is being used as Test Management Tool.
• Worked on Oracle Warehouse Management System, (Oracle WMS) that includes different modules of Receiving, Put Away, Storage, Picking, Packing and Shipping. Scanning Bar Code, create and verify in the inventory and location with product code, Product Selling and Payment Process online by Credit Card, focusing on datamasking / obfuscation for data security.
• Develop and distribute Weekly Test Execution Report - depicting status of different projects on issues and executions to Stakeholders, BA, Developers and QA.
• Closely coordinating with BA, Dev Team and QA Team Members.
• Proving Full Support to CTO (Chief Technical Officer) regarding developing better quality error free software - in time project completion.

Confidential, NY

Functional Tester

Responsibilities:

• Worked as an Associate (AVP), with a Japanese Investment Company in their Compliance Department. Involved with the SDLC from the beginning and Writing Test Plan, Develop Test Cases. Getting Project updates from the Offshore and Local QA Team and make sure updates are reflected in ALM, the Test Management Tool.
• Setup QA Environment from the scratch, with updated Test Management Tool, ALM (11.5), and Regression Test Automation Tool, UFT (12.0) for Functional Test Framework HP Load Runner (12.0) and JMETER 2.9 for Load Testing. Establish QA Standards, Naming Conventions for different Project Defect Logging and Automation Function Development. Using JIRA for defect tracking. SOAP UI for Web Service Testing.
• Even I was a lead, supervising my Team Members. Percent wise Supervisory Role was just 35 percent and 65 percent was my own hands on for my own projects.
• As Hands on Tester I used to Write Test Plan, Develop Test Cases, write queries for back end testing and Create Traceability matrix in ALM. Review with Dev and BAs to make sure all the requirements are enough covered by Test Cases, Execute Test Cases, used JIRA or ALM for Defect Tracking for my projects. Write Excel macro for my own project using VB, Writing Automated Regression Test Scripts with VB Scripts or with Descriptive Programming. LoadRunner.
• As Team Lead, Assign the Project to Team Members - Pointing the Projects in ALM, verify the requirements and coverage, monitor test execution progress, monitor defects and fixes - Create Test Execution Report at the end of the day for all projects including mine. For Automation - define naming convention for OR or Functions, Review Automation Scripts, if necessary, Write Release notes at the end of QA Activities.
• All the Team Members were Professional and only had to do just minimum Supervision and perform my own Test Project Work, As I also have a project to Complete QA within a timeline - although fixed by me with very careful time management.
• All the Project QA Timeline was reported to BA, QA Manger and Executive Director to help their Project Management as well. Also using Sharepoint for sharing documents among the team members.
• Working on Multiple Projects for Regression, Functional, API and Load Testing in Regulatory Compliance IT Department. Writing Test Plan, Writing Test Cases, Developing Test Input Data, Expected Data, Comparison Files, Verifying Test Scenarios with expected data.
• Worked on Anti-Money Laundering Project Apps - write test scenarios and verify data in the backend database.
• Worked on Java Flex to HTML Conversion Project Testing in Team and Individually. Send Daily Test Results from ALM to Project Manager, QA Manager, Dev Manager and stakeholders.
• Train and mentor members of the team on Standard QA Process for the Financial Industry to help them solidify their testing expertise and use of the Test Automation Tools.
• Develop standardized procedures - Test Plans, Bug, Regression Testing, Automated Test Scripts. Contribute to the automated testing efforts, and ensure comprehensive test coverage by finding defects and verifying fixes
• Engage hands-on with product and account teams, when required, to drive quality strategies, help triage issues in the development process and keep multiple programs on track and have good Time Management.
• Deliver consistently improving quality results. Perform hands on testing of on all Manual and Automation Testing Projects. Tools used UFT 12.0 and for Test Management, ALM 11.5. and HP LoadRunner 12.0

Confidential - Long Island City, New York.

Test Lead

Responsibilities:

• Participate in Planning Meetings and represent QA team. Prepare Test Strategy & QA Schedule.
• Identify testing Risks upfront and track them to closure. Participate in SDLC Phase reviews
• Conduct Test Scenario's review with Business and Dev. Participate in Detailed Test Cases Design, Execution and Report Test results.
• Initiate, monitor, and follow-up for resolution of outstanding Bug/Issues.
• Hands on Writing Test Plan Test Cases for large and complex business processes., Execute Test Cases and provide technical expertise on testing needs.
• Using ALM 11.5 for Test Management - Make sure all the requirements and Test Cases are in place with a Traceability Matrix. API Testing using UFT 12,0
• Web Service Testing using SOAP UI, application was Running on Tomcat Server.
• ETL Testing on data flowing from different sources to Datawarehouse.
• Publish Test Summary Report at the end of Testing.
• Testing System embedded in to the Hiring Meters and Payment Devices both from the Desktop and from the Devices itself.
• Maintain good rapport with Client Team, Onsite and Offshore Teams and address all the QA needs on time.
• Writing Automated Test /scripts, creating reusable test data, and test execution.
• Write SQL queries for backend testing
• Participate in quality audits across the various IT functions to ensure Best Standards Procedures and methodologies for Mobile Testing are being followed.
• Well experienced in Testing different Payment Devices and Tracking Devices and Experienced with PCI Testing in Compliance Environment.
• Agile Testing methodology was used with manual and automated testing process.

Confidential, Bohemia, NY

Lead QA Specialist

Responsibilities:

• Setting up Test Environment on different workstation/kiosk with different Printers (Boarding Card Printers, Bag Tag Printers), Scanners (Boarding Pass Scanner, Passport Scanners) with different template and assign ports. Installing, Configuring, Integrating. We used to use SOAPUI, an open source Testing to Tool, for API and Load Testing. Then switched to whole HP Suite of QTP, QC and JMETER. Training Team on QTP and Quality Center, with different Testing Projects. Reviewing Test Plan and test cases for Regression and Integration Testing using Best Practice of Software Testing according to the CMM Level 3.
• Most of the Web Applications I tested is developed in JAVA Scripts/HTML running Apache Web Server.
• We are following both Waterfall and Agile SDLC Models.
• Write Test Plans, Test Cases, Automated Scripts, Attend Project Planning Meeting, Attend Scrum Meeting, Attending Demo Meeting, Defect Review Meeting with Dev. Team.
• Write Defect Report using Quality Center/ALM or JIRA, JMETER was used for Load Testing Projects. Write Daily Test Execution Report, and Test Exit Summary Report at the end of the project.
• Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability according to the guidelines for CMM Level 3, written by Team Members.
• Review software documentation to ensure technical accuracy, compliance or completeness and/or to mitigate risks
• Ensure application documentation is complete and maintained/ updated in a timely fashion
• Hands on Installing, Configuring, Integrating and Training on UFT/QTP and Quality Center/ALM, for different Testing Projects.
• Hands on Automated Test Scripts Development with UFT/QTP (Quick Test Pro) using VB Scripting and Descriptive Programming. Create Object Repository, Create User Defined Functions, read data from the Spread sheet or from the Database tables, Develop Data Driven Test Framework.
• Hands on Credit Card PCI Testing and Compliance Environment.
• Help Team Members to Set the Test Environment that includes Pointing the Workstation/Kiosk to a certain Domain, Installation of New Package of Software in the Workstation or in the Kiosk along with the installation and configuration of required type of Printers for Printing Boarding Pass, Printing Bag Tags, Bar Code Scanners, Payment Devices etc - also perform smoke test to make sure the environment is correctly set up.
• Backend Testing with SQL Queries verify in the Datawarehouse - number of prints, Scans, Flight Info data as reflected in the Datawarehouse along with the Time and Dates.

Confidential, New York

QA Manager (Director II)

Responsibilities:

• Install Test Management Tool, configured with the Test Server and then integrated with the Quick Test Pro (QTP).
• Developed Test Strategy, Trained Team Members on Automated Test Scripting with the VB Script Programming Concept, and Descriptive Programming, creating functions, calling functions according to the requirements.
• Developing a Hybrid keyword/Data Driven Test Framework with QTP, QTP Function Libraries and running on Quality Center/ALM.
• Managing a Team of 17 (direct reports) including 2 Team Lead and 15 Team Members
• Worked on multiple projects, like Regression and Functionality Test Projects, Load Test Projects with LoadRunner, Data warehousing Test Projects, Fix Protocol Manual and Automated Test Project with VERIFIX, A GreenLine Financial Technologys Product.
• Worked on Web based Electronic Trading Application for Functionality, Regression and Integration Testing. The application is a GUI bases application developed in Java/C#/HTML connecting to middle tier services written in Java and C++.
• Worked on Fix Protocol and System Integration Testing Manual Test Project.
• Worked on a Project to have Performance Testing on a) Order Processing b) Billing Systems using LoadRunner from Mercury/HP.
• Worked on the Project on ETL with INFORMATICA, Data Warehousing, Functional, System, Performance Testing and Reporting by BI Tools. and Test Management by Quality Center/or Test Director from Mercury
• Analyze requirements and specifications for complex processing to verify that current and future business requirements are met and obtain relevant test data Initiate, participate and facilitate project work groups (internal and external peer reviews, status meetings, Software Process Improvement. Write Test Plan, develop Test Cases, execute Test Cases for Manual Test and Emulate those Test Cases with Automation Tools. Report bugs with the Error Tracker.

Confidential, New York

QA Lead

Responsibilities:

• TimeWarner Facilities Management Application. TWFM is being used on the Web Portal and Mobile Handheld PCS for Help Desk and Maintenance Department.
• RMIS - Insurance Management Systems - developed in combination of C and VB.net, web application running on Unix/Linux environment, database oracle running on Sun Solaris Box.
• Talent View (PILAT - Application being used by the HR)
• Certificate Printing - Web-based Insurance Management application
• Maintenance Window Automated Test Scripts for 26 application systems in different environments like – Web, Client Server and Citrex Metaframe.
• Recreating/Converting Regression Test Scripts and Maintenance Test Scripts with TESTPARTNER.
• Mytw, a Web based application developed in of JAVA/HTML, running on Apache Server and database running on SQL Server and Test Management tool was Test Manager from Microsoft.
• Risk Navigator - Web based Application using WebLogic as application server and Oracle as Database Server.