SUMMARY

• 6 plus years of strong IT experience in software Functional and Automation testing.
• Experience in testing web/desktop based and Mobile applications and Bank ATM software and Hardware testing.
• Expertise in designing and developing strategic Test plans, Test Cases, and Test Reports for manual test and Automation testing Scripting using QTP.
• Preparing test cases for the system covering SRS document, design document, reviewing them with the developers and finalizing the test cases.
• Extensive work experience on Functional Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Black Box Testing and End to End testing.
• Experience in using Mercury Quality Center / ALM for writing the test cases, executing the test cases and defect reporting.
• Experience testing web based applications, and mobile applications using testing tools like Quick Test Pro (QTP/UFT).
• Expertise in object identification, Descriptive Programming, VBScripting Custom validation and QTP/UFT frameworks.
• Experience in Software Development Life Cycle (SDLC) using the Waterfall Model, V - Model and good understanding of Agile Methodology.
• Proficient in SDLC including test strategy preparation, test plan development, test case creation, test execution and bug tracking.
• Experience in leading process of BRD/FRD analysis, TSP and TP creation, RTM, Test Case writing & Execution and Defect Management.
• Experience in project time and resource estimation, work allocation, Status Reporting, Internal project Reviews and other management activities in multiple projects.
• Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and / or functionality.
• Experience in mentoring resources and leading team in every stage of the software test life cycle - requirements analysis, TSP and TP creation, internal reviews, test preparation & execution.
• Knowledge of the onshore - offshore business process model involving regular interactions with the onsite team, weekly build delivery and TC execution & Defect management.
• Quick Learner, highly motivated team player with excellent communication and interpersonal skills.
• Ability to work both individually and in team environments. Ability to handling complex testing and related problems and issues.
• Always keen to learn and use knowledge of applications to guide resources/team members in identifying, evaluating, and resolving test issues/problems.
• Comply with standards of the software test life cycle and follow strategies, plans and procedures within software.
• Proficient in working with various applications like IBM mainframe, AS400 and BASE24 systems.
• Experienced with different version management software such as Rational ClearCase, Ralley
• Experience in different defect management tool like QC/ ALM and ClearQuest.
• Strong skills in TC execution using tools like Worksoft Certify and QTP/UFT.
• Strong knowledge in Insurance Policy, New Quote, New Business, Conversions, Other Special Business Operations in Insurance, Rates and Premium calculation, Underwriting and Claims testing.
• End to End knowledge of NCR, Diebold and Hyosung ATM machines legacy and Nexgen models.
• Knowledge on Bank Web Application & Mobile app testing, Visa and Master Cards data validation, and ATM Valet (Apple, Samsung, Android Pay) Testing.

TECHNICAL SKILLS

Functional Testing Tools: QTP11.0, UFT, Certify

Defect Tracking Tools: Quality Centre (QC), Clear Quest, ALM

Languages: VBScript, HTML, DHTML

Mobile Platforms: Samsung, iOS, Android

Platforms: Windows, MS-Excel

Technologies/Domain: Banking/Finance, Customer Banking, ATM, Life Insurance, P&C Insurance

Testing: Manual, Automated, White Box, Black Box, System Testing, Integration, Regression, Test Plan, Test Cases, Matrix Preparation, Localization Testing and Internationalization testing, Database Testing, ETL testing

Methodologies: Waterfall, V Model, Agile

Business Application: Mainframe, AS400, BASE 24

Database: SQL Server

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst (Test Lead)

Responsibilities:

• Involved in FRD/BRD analysis, TSP/TP creation, and TCER and defect management activity on daily basis.
• Documented and executed Test plans, Test cases and Test scripts based on business requirement document.
• Handling daily work assignment and time management activities.
• Resolve assigned project issues and risks and escalate outstanding issues to the QA Team Manager.
• Provide tasks status and defect report communication to the manager on daily and weekly basis.
• Analysed the defects and categorized them based on severity.
• Ensure testing commitments are met within the QA teams.
• Monitoring QA team of 5 resources and assigned projects for potential impacts to target dates.
• Communicate potential impacts to target dates and identify risk to testing and communicate to manager in meetings.
• Identify and implement new processes and improve/update existing processes. Ensure both new and existing QA processes are being followed.
• Provide training to new QA team members and QA sub groups.
• Develop and maintain strong working relationships with all the areas engaged with their QA team.
• Attending daily status and defect report meetings with other teams.
• Develop and maintain strong working relationships with other teams.
• Review and estimate change requests and modify the functional test plan and test scripts if needed.
• Direct client interaction and status reporting to project manager.

Confidential

QA Analyst (Test Lead and Test Coordinator)

Responsibilities:

• Gather and analyse requirements for Auto and P&C Insurance Product.
• Participate in the Business Requirements Document (BRD) review and Functional Design Document review meetings.
• Perform any necessary follow-up on requirements analysis, estimates, including re-estimates, attendance at kick-off meetings, etc.
• Attended review meetings with Business Analysts, Developers and end users to understand and test according to their requirements.
• Have a complete working knowledge and have been involved in all project phases from start up through deployment.
• Conducted system and integration testing, debugged the software errors and interacted with developers to resolve technical issues.
• Working on QTP for running Regression test Suites in QTP.
• Experience in VB-Scripting, Descriptive Programming, Creating Test Plan / Test Cases, Defect logging and Tracking, SQL query
• Enhancing Scripts like scripting, customizing and then parameterized
• Performed End-to-End testing, Ad-Hoc testing, Integration testing, System testing and User Acceptance Testing.
• Worked on the Policy administration system using AS400 as backend.
• Worked on smart quote application of company for Policy premium and rates calculation.
• Responsible for Backend testing by executing SQL statements
• Worked as Onshore Co-coordinator (OSC) for 25 projects and was SME for Auto (Auto, Motorcycle, and ORV & Motorhome) and Property (Boat) LOB.
• Involved in CI initiative process for project and suggested/Implemented ideas for improvement.
• Mentored 10 newly joined team members and gave end to end process KT.
• Handled a team of 2-3 resources continuously for all projects where role was OSC.
• Working on Project assignments and Work assignment to the team members.
• Assist in preparing and reviewing the project test strategy plan.
• Involved in TSP and Test Plan, RTM creation and Review process.
• Prepare and review the functional test plan (test scenarios, conditions and data).
• Review and estimate change requests and modify the functional test plan if needed.
• Daily resource work allocation and defect assignments for retest.
• Review and validate test results and defect reports by the Test Executers.
• Responsible for the data validation results, which were cross-checked between Alliance and AS400.
• Defect and issue identification, logging, tracking, resolution, and reporting.
• Daily work and defect status communication to Project manager.
• Ensure testing commitments are met and communicate potential impacts to target dates.
• Identify risks to testing and communicate to the QA Test Manager immediately.
• Worked on data creation for new and huge insurance projects independently.
• Worked on Test Plan, RTM, Test Plan creation and execution manually and in QTP.
• Participate in the Business Requirements Document (BRD) review and Functional Design Document review meetings.
• Involved in internal peer review of Test Plan and Project Impact form prepared by team members.
• Conducted multiple Brown Bag session to Client and other teams.

Confidential

QA Analyst (Test Executor)

Responsibilities:

• Review and understand the functional test plan for banking application.
• Worked on RTM, Test Scenario and Test case creation.
• Assist in preparing and modifying project specific test data.
• Work on Mainframes system and SQL queries for data validation and extraction.
• Working on QTP for running Regression test Suites in QTP
• Test failed, passed and Error results validation and reporting.
• Defect and issue identification, logging, tracking, resolution, and reporting in ALM and Excel.
• Create and communicate Weekly and Monthly Defect Reports used in defect status meetings.
• Coordinate and facilitate daily or weekly project and defect status meetings.
• Identify risks to testing and communicate to the QA Test Lead.
• Identifying, suggesting and implementing new process improvements.
• Work on existing process improvements. Adhere to all QA processes and procedures.
• Conduct trainings and multiple brown bag sessions for new QA team members.
• Build and manage strong working relationships and good client communication.