SUMMARY

• An energetic, team - oriented, and process-focused professional with excellent communication skills in Software Quality Assurance.
• Over 13 years of experience in Manual Testing and Automated Testing and on Client/Server, and Web-Based applications using Selenium, QTP and Win Runner.
• Experience in all phases of the Software Development Life Cycle i.e. Requirement Analysis, Design, Development and Testing.
• Experience in various software testing methodologies like Waterfall, Iterative and Agile (Scrum).
• Experience in reviewing and understanding business and testing requirements
• Worked in important phases of Testing Life Cycle like Unit Testing, Integration Testing, Regression Testing, Business Functionality Testing, System Testing and User Acceptance Testing.
• Experience in Test Plan Development and Test Strategy Development.
• Expertise in Automation using Selenium WebDriver, with Java on TestNG and Junit library.
• Designed and implemented different Automation Frameworks from scratch like Page.
• Experience in Page Object Model, Keyword Driven framework, Data Driven framework and Hybrid framework.
• Solid experience on build Management tools like Maven/ANT and continuous Integration tool Jenkins.
• Experience in Test and Support Infrastructure and Involved in Data Center Design Meetings.
• Very comfortable with UNIX platform. Experience in writing shell scripts in UNIX.
• Exposure to root cause analysis of defects and failed test scripts.

TECHNICAL SKILLS

Scripting Languages: TSL, SQL, PL-SQL, SQL*Plus

Platforms: Windows XP, Windows 2000, Windows NT 4.0, UNIX, MS-DOS

Testing Tools: Test Director 8.2, WinRunner 7.6, LoadRunner 7.8, Quick Test Pro 8.2, Rational Clear Quest, Test Link, Trac, Selenium Web Driver - Current, TestNG - Current

Browsers: Internet Explorer, Netscape, AOL Client, Mozilla, CompuServe, Safari, Chrome.

RDBMS: Oracle9/8, SQL Server 2000/7.0, MS Access 2000

Internet Technologies: HTML, XML

Development Tools: Macromedia Dreamweaver, TOAD

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Systems QA Analyst

Responsibilities:

• Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC.
• Identified Automation Scenarios from the set of Test Cases/User stories identified in cycle
• Developed Web Automation Test cases for the identified Automation Scenarios.
• Performed Cross Browser Automation using Selenium GRID with Sauce Labs Cloud Integration.
• Reviewed the Code prepared by other team mates and suggested improvements if required.
• Executed Smoke regression suite after every build and publish the detailed reports with the bugs detected.
• Executed full Automation suite for every Release and analyzed the root cause of Failed scripts.
• Acted as liaison between development and business teams on the requirement gaps.
• Worked closely with project manager and Project team on provided testing timelines.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Identified, analyze, and document defects using Jira defect tracking system.
• Attended Demos and met with Client for User Acceptance and providing QA Signoff on the testing.
• Worked close with offshore team on assigning the tasks and deadlines.
• Participated in weekly test planning, project status meetings and reviews.
• Conducted weekly defect triage meetings with development and business teams.
• Involved in retrospective meetings for each Iteration on the project improvements.
• Provided weekly status to the test manager.

Environment: Agile, Quality Center, CQ, JIRA, Hogan, Selenium, Splunk.

Confidential, Bloomington, IL

Infrastructure Test and Support Specialist

Responsibilities:

• Involved in creating deliverables such as Test Strategies, Test Plans, Test Cases, Test Environment set up and Test Execution and Test Summary Reports.
• Formulate and document the overall risk assessment process. Participate in requirement analysis with the server type owners (STO’s).
• Used agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Developed and followed agile project management plan.
• Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Involved in the Implementation and Deployment of Release Builds using WebSphere V6.1, 8.5.5 Product Family (Websphere Application Server), Deployment Managers, IHS, Portal, Process Server, Websphere MQ, MW, MB and WODM servers.
• Deploying J2EE Applications on IBM WebSphere application server and migrating existing applications from JDK 1.x to JDK 1.4.2.
• Working on wide range of components like WebSphere Plugin and HTTP Server relates issues and WebSphere related Issues.
• Involved in Data Center Migration Testing.
• Working with Developers and Leads on Applications focusing on Clustering, failover strategies and implementations using JNDI Naming, JMS and MQ Integration, J2C resource definition, Network protocols and appliances.
• Analyze existing application environment and update new strategies with respect to guidelines for all applications.
• Works in integrating databases like Oracle, UDB/DB2, and SQL Server for WebSphere connectivity.
• Involved in analyzing the application current infrastructure business requirements for WAS 6.1 and new features available in WAS 8.5.
• Created WAS 6.1 environment topology diagrams using Microsoft Visio.
• Created IVDT Application flow diagrams using the Microsoft Visio.
• Involved in the Initial state of environment setup.
• Map Requirements to Business Scenarios to assure Production Requirements and develop Test Scripts and Test Cases.
• Created and deployed application using GIT Lab.
• As a Lead involved in multiple Releases and SOW (Statement Of Work) efforts and conducted daily defect status meetings.
• Worked with the Defect owners until the all the defects and issues are resolved.
• Co-ordinated with offshore for daily environment validation test results and worked with appropriate area on the issues.
• Experienced with testing across multiple operating systems
• Tested release candidates updates and third party app updates for apps on multiple operating systems and devices.
• Experience in Internationalization and localization Based testing (i18N) for 52 regions and communicating and handling the off-shore team.
• Manual testing of web services REST calls using Firefox.
• Good working knowledge on ITIL Methodology.
• Conducted Smoke testing on Selenium IDE for build verification (BVA).
• Created Automated Regression Test Suite for 18 Application using Selenium.
• Used SPLUNK to check device logs for troubleshooting purpose.
• Prepare Bug tracking report using TRAC.

Environment: Agile, Quality Center, TRAC, Test Link, Selenium, SoapUI, Appium, AIX, LINUX, J2EE, WebSphere Application Server V6.1 and 8.5.5, Visio, Websphere MQ, MB, IIB 9.0.0.5, MW, Datapower, F5 and DB2,Splunk.

Confidential, Des Moines, IA

Systems QA Analyst

Responsibilities:

• Analyzed business requirements for CORE Release Projects and interacted/coordinated with business analysts and development team to convert business requirements to testable requirements.
• Worked with the Program Managers and Business Line Testers to get the correct type of data that needs to be used and getting the input and output values checked by the business to make sure that the correct data is used for testing the application.
• Involved in Testing Loan Closing documents and disclosures on originated loans at the closing stage
• Involved in creating the Loans based on HUD Fees such as Fees - hazard, flood, insurance, ESCROW, etc.
• Tested Fee & Rate changes such as Mortgage Insurance Rates, Fee Adjustments etc. within the CORE Mortgage Originations System.
• Involved in validating RESPA changes on Loan Documents while seeding Loans.
• Involved in preparing Automation Frame Work.
• Prepared Execution Check list and Manual User’s Guide.
• Implemented Modular Approach and Data Driven Approach.
• Involved in writing the scenario’s and Test cases for IVR applications.
• Added verification steps to tests and managed objects in the Object Repository
• Parameterize the scripts in QTP to run the scripts for multiple sets of data. Modifying Object Repository to help QTP identify GUI objects and enhancing the scripts using VBScript.
• Fetching the data from the SQL server, DBII using QTP and validating the results with the GUI and Input data sheet.
• Involved in Integration testing and Unit Testing.
• Implemented Agile Development Methodology for quick solutions.

Environment: QTP, JIRA, UNIX, Scenario Builder, Visio, HULA, Java, Oracle (SQL, PL/SQL), DB2, Quality Center, IVR.

Confidential, Des Moines, IA

QA Analyst

Responsibilities:

• Identified all the requirement gaps for CRM (Customer Relationship Management), Invoice and Payments.
• Created test scenarios for CRM, Invoice and Payments as per the approved test scope.
• Involved in the Preparation of Test Cases and Test Scripts and Traceability between Requirements to Test Cases/Scripts.
• Involved in developing and implementing efficient and effective test plans.
• Worked closely with project teams to understand solution requirements and generated test scripts and perform test analysis.
• Involved in Agile Testing Methodology.
• Involve in Production support and Test Set creation.
• Created account descriptions for all the new and existing Business Partners.
• Created Invoices for all the account descriptions and validated the calculations, discounts and percentages according to the new Field Information System (FIS).
• Involved in regression testing for Invoice and Payments.
• Validated the EPS (Early Pay Savings) calculations for the three periods.
• Reported bugs using the Quality Center.
• Participated in team meetings for better quality of testing.

Environment: Quality Center, Quick Test Professional 9.0,Java, MS Word, File-Aid, MS Excel, Oracle.

Confidential, Des Moines, IA

QA Analyst

Responsibilities:

• Participates in the development of the project plan, including defining QA tasks, providing estimates, and determining resource needs at program level.
• Accountable for overall testing status, issues and action plans.
• Reviews and provides feedback for QA processes/templates as a part of SDLC review process.
• Provides overall testing status reports and defect reports at program level.
• Performs defect tracking at release level.
• Responsible for overall automation test strategy.
• Works closely with project leaders to identify and drive issues and risks to resolution.
• Follows a testing methodology and effectively utilizes tools that support the methodology.
• Coordinates with technical services teams to ensure environment availability as per timelines.
• Facilitation, training, measurement, and analysis of established testing processes to ensure system changes are adequately tested and ready for production.
• Participates in the development of the project plan, including defining QA tasks, providing estimates, and determining resource needs at work stream level.
• Co-ordinates schedules and facilitates QA related meetings/activities for related chunks.
• Coordinates with offshore QA testing team.
• Follows up on issues and action items.
• Executes tests as per the test plan, strategy and test schedule.
• Participates in defect management process.

Environment: Quality Center, Quick Test Professional 9.0, TrueComp V5.2, .net, Informatica, ETL, V7.x, WinSQL, Business Objects, DB2, Mainframe.

Confidential, Des Moines, IA

QA Analyst

Responsibilities:

• Uploaded Requirements/Use Cases into Quality Center for the Lease Termination phase of testing for this project.
• Arranged meetings with the different primary SME'S (Subject Matter Experts) for different LIMS-LM Sub Modules(Pieces).
• Trained the SME'S to write test cases in the new standard format
• Analyzed Business requirements, Functional Requirements and Data Flow Diagram and defined the testing scope and test strategy.
• Identified the Requirements/Testing Gaps through discussions with Primary SME'S while associating Test Cases.
• Involved in writing the scenario’s and Test cases for IVR applications.
• Written scenarios for credit card transactions and based on the scenarios written test cases.
• Loaded Test Data for different Testing Scenarios which are required by SME'S for UAT Testing into the LIMS Application through GUI or Scrubbed production data. This was done prior to the SIT/UAT Testing Start Date.
• Involved in the Matrix Management process ( Worked with Multiple Manager’s for different projects at the same time).
• Worked on the FHA Loan application.
• Tested the Application to make sure it supports fixed rate, ARM, buy down, balloon, interest only, home equity, reverse mortgage and second mortgage loan programs.
• Tested the decision/ transmission of the loans in AOW and verification of the same and funding of the Loans in LIS.
• Tested the Advanced loan tracking and reporting features such as Loan Status, Copy Loan, and Cancel Loan etc.
• Tested the funding process of the Loans in LIS ( Loan Information System).
• Tested Loan Origination Application called AOW, (App-taker on the Web) and LIS (Loan Information System) which include Conventional, FHA, and VA loan programs. AOW is a web based application developed in J2EE environment and LIS is mainframe system developed using CICS, Oracle, DB2 Cobol, TSO/ISPF and File-Aid etc.
• Performed the Functional Testing, Regression Testing, UAT Testing and SIT Testing.
• Worked closely with the Business and UAT to fill the requirement Gaps.
• Trained UAT to add the requirements, writing the test scripts and mapping the requirements to the appropriate test script for the traceability in Quality Center.
• Participated in defect meetings and build meetings to resolve outstanding issues.
• Good working knowledge on Hogan.
• Written SQL queries using Quick Test Professional for validation of test result.
• Responsible for weekly status updates showing the progress of manual Testing.
• Participated in Walk Through and Defect report meetings periodically.

Environment: Quality Center 8.2 and 9.0, Quick Test Professional 8.2,Visual Basic, AS400, Test Director, .Net, SQL database Server, HTML,SOAP,IVR, Jira, Window XP, Java,WebShpere, Informatica, .net, Rational Clear Quest, Mainframe, HOGAN, Business Objects.

Confidential, Portsmouth, NH

QA Analyst

Responsibilities:

• Responsible for assisting QA Lead in creation and documentation of master test plan, preparing the test cases and execute them manually using the test methodologies specified in testing approach of MTP, use of Mercury Suite for GUI, Regression Testing, and load testing of the application.
• Executed the test cases manually for GUI Testing and Functionality Testing.
• Carried out Usability Testing to get proper look and feel from users perception.
• Performed cross browser testing to ensure compatibility of the application on IE and Netscape.
• Created test data for 50 states.
• Involved in Creating the electronic documents using the Content Management system.
• Writing Test cases & Test scripts for the application functionality.
• Performed Manual and Automation testing, using Mercury Interactive Tools.
• Maintained traceability document and responsible for documentation, and reporting.
• Performed Regression testing using WinRunner automated test scripts.
• Performed data driven test-using WinRunner.
• Participate in Inception meetings to come up with high level testing Estimates.

Environment: Win Runner, J-Unit, Java, XML Spy, XSLT, Web Services, EJB, MS Word, MS Excel, Web Sphere 5.0, CMS, TIBCO, Informatica, Internet Explorer, Oracle, PAS, UNIX, Parse Tool, SEM.

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Participated in complete QA Life Cycles.
• Participate in Inception meetings to come up with high level testing estimates.
• Involved in preparing Automation Frame Work.
• Prepared Execution Check list and Manual User’s Guide.
• Implemented Modular Approach and Data Driven Approach.
• Reviewed Code for different Modules.
• Added verification steps to tests and managed objects in the Object Repository
• Compared the Expected Result Excel Sheet with the Actual Results Excel Sheets and the Results are Stored at the Test Director (Quality Center) 8.2 and QTP 8.2.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds using Test Director 8.2.
• Reading the Flat files from the Unix server and validating the records with the DBII database.
• Created and Executed Automation Test Scripts for Functional and Regression Testing for Probe using QTP 8.2.
• Configuring Driver scripts with the Test Director so that the QTP can be launched automatically from the TD.
• Parameterize the scripts in QTP to run the scripts for multiple sets of data. Modifying Object Repository to help QTP identify GUI objects and enhancing the scripts using VBScript.
• Fetching the data from the SQL server, DBII using QTP and validating the results with the GUI and Input data sheet.

Environment: Windows NT, UNIX, SEMTrace, SAS, QTP 8.2, MS-SQL Server 2000, DBII, Java, J2EE, Test Director(Quality Center) 8.2, Mainframe, TSYS Green Screens, MS Word, MS Excel.