SUMMARY

• IT Test Lead offering 13 years of total experience with an impressive record of delivering and implementing the project as per scheduled deadlines; extending post - implementation and maintenance support to the technical support team and client.
• Have in-depth experience in both manual and automated testing of software Applications.
• Highly skilled and successful in mentoring and leading technical teams in adopting Agile/Scrum, Kanban and Agile best practices with strong business results.
• Performed as a Test Lead and as Individual Contributor (Both Manual and Automation Testing projects).
• Expertise in Enhancements and Evaluation of Banking, Telecom, Health Insurance, Oil & Gas, CRM, etc. applications using technologies SFDC, Pega CRM, Siebel, .Net, Java, etc.
• As a Salesforce I will pilot the ongoing implementation and development of our Salesforce.com deployment. They will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of Big Thought’s unique use of the Salesforce platform.
• Provide consistent administration of Salesforce inclusive of the mentioned actions: managing users, profiles and roles; customization of objects, fields, record types, and page layouts; manage, test, and implement workflow triggers, validation rules, alerts, automated email responses, managing and building reports etc.
• Very good Experience in SDLC methodologies like Agile, V-Model and Waterfall.
• Extensive track record in testing -- from concept to release -- to produce quality products that exceed expectations.
• Strong understanding and experience in QA Process, Principles, Test activities and deliverables in each phase of SDLC
• Extensively used automation tools QTP (UFT), ALM (QC), JIRA and having good experience in Selenium, SOAP-UI.
• Experience in Test activities - Planning, analysis, design, implementation, execution, evaluating exit criteria, reporting and test closure activities
• Collaborated closely with Development, Project Management, and Support teams to analyses and resolve issues.
• Familiarity with the App Exchange and experience with other third party applications including Demand Tools - CRM Fusion, Forms Assembly, Bill.com, etc. Experience migrating data with Data Loader or equivalent, creating and maintaining automation processes including validation and workflow rules and process builder.
• I have very good experience In the departure test we can verify the Employee (Crew) details like: Railroad Selection, Employee ID, Employee PIN and I have tested to modify the Train Type (Passenger/Freight), Locomotive Orientation (Front/Back), Locomotive Count, Break Count, Axle Count, Total Length of the Train, Loaded Car Count and Breaking Force based on requirements.
• I have very good knowledge on onboard segment displays the Main menu, onboard segment state is Active, Switching/Disengaged state, then the onboard segment shall display the “Mandatory Directives” key. Mandatory Directives key should display the ‘Bulletins’, ‘Authority’, ‘Messages’ and ‘Critical Alerts’ keys.
• Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings.
• Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.
• Tracking and managing product backlog, burn-down metrics, velocity and task break-down.
• Facilitated the transition of the application from waterfall to Agile as a Coach.
• Expert Confidential driving the adoption and reinforcement of Scrum rules, removing impediments and fostering self-management.
• Proactive in seeing a risk and work on mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders, and raise a flag in SoS(Scrum-of-Scrums) as warranted.
• Domain expertise includes Cards, payment Services & Wealth management under Banking & Financial Services and HIPAA transactions and codes set rules under Healthcare.
• Having good experience to use Protractor to test the Mobile application Testing.
• Experience to use Protractor as simulator to develop automation scripts for Mobile application. Used APPIUM to develop Mobile automation scripts and proved knowledge on Load testing using Neo load.
• Has extensive expertise in off-shore / on-site Project Management and able to set clear-cut objectives, focus on priorities, accept responsibilities, and meet the challenges. He possesses excellent technical knowledge and aptitude for learning new technologies.
• Effective in cross-functional and global environments to manage multiple tasks and assignments concurrently.
• Experience in Automation Testing using Selenium Web driver, Selenium grid and worked in POM (Page Object Model) frame work.
• Experience in Designing and executing the automation scripts using Selenium Web Driver with Test NG and Maven.
• Experience in continuous integration tool (CI) with Jenkins and Cucumber.
• Experience in API applications, (RESTful service, JSON), SOAP UI and developed automation Frame works.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2000, XP and UNIX.

Languages: C, C++, Java

Databases: Oracle, SQL Server, MS Access 2000

Tools: & Utilities: QTP, Win Runner, Selenium, SOAP UI, Test Director, Quality Center, JIRA and ALM.

Domain Knowledge: Banking, E-Governance, Health Care,ONGC, CRM and Telecom

PROFESSIONAL EXPERIENCE

Confidential, CT

Test Lead

Responsibilities:

• Working as a Test Lead handling a Team of 15 members.
• Worked as an Agile transformation coach/consultant where Scrum, Kanban techniques were applied along with some SAFe principles.
• Organized and facilitated overall Release and Sprint planning - Including daily stand-ups, reviews/demos and retrospectives.
• Focused primarily on training the teams to write hood user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on the team member role training, time-boxing and providing strong metrics for all players.
• Brought in Agile best practices such as continuous integration, codes/design reviews, transparency, accountability, Jira tracking, and product visioning, self-management, empowerment and role training.
• As a Scrum master for three separate teams (10+ people), identified proceeds required to accelerate development and remove major impediments, Facilitated Scrum of Scrum calls following agile process.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
• Responsible to remove impediments as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unlock the team and make sure the team remains on task Confidential hand.
• Used javascript libraries likeprotractor, along withselenium wedriverjsfor UI test execution assertions.
• Wrotegrunttasks to set upselenium grid connectionondevops deploy test environments, connect to SQL db server,read excel/json files, load retrieve shared data reddis/memcacheMongodband execute cucumber andprotractortests.
• Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.
• Facilitated meetings to iron out blockers, conducted JAD sessions with the Product owner and other Stakeholders on regular basis and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress.
• Keep the teams focused on the sprints priorities, business values and protecting team from o verf-committing.
• Communicated team status/progress via Release/ Sprint Burn down charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
• Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
• JIRA tool is used for Agile Scrum and Agile Kanban to track the team activities.
• Frequent follow up and friendly reminders to the team on updating JIRA tasks on daily basis for more accurate reporting.
• Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.
• Performed an active coaching role for organization wide agile implementation and embracement.
• Coordinate with team members and taking care about deliverables with respect to the releases.
• Attending daily status scrum calls.
• Publishing daily status report to the external stake holders.
• Performed Web services Testing using SOAP UI.
• Developing Automation Test Scripts for Regression Test Suites using Selenium Web Driver.
• Developed Automation frame work and maintained the automation scripts as per framework.
• Executing and Debugging Automation Test Scripts.
• Involved in Designing Test Framework and Test Scripts in Selenium.
• Preparing Test Data for End to End flows as per the requirement of Manual Test Case and synchronizing the same with Automation Test Script.
• Creating Reusable Methods to increase the Reusability of the code and decreasing the number of man hours required.
• Developing code by using Eclipse IDE and web services SOAP UI.
• Execution of the test scripts using Eclipse with POM.xml using Maven.

Confidential, FL

Test Lead

Responsibilities:

• Working as a Test Lead handling a Team of 12 members.
• Worked as an Agile transformation coach/consultant where Scrum, Kanban techniques were applied along with some SAFe principles.
• Organized and facilitated overall Release and Sprint planning - Including daily stand-ups, reviews/demos and retrospectives.
• Focused primarily on training the teams to write hood user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on the team member role training, time-boxing and providing strong metrics for all players.
• Brought in Agile best practices such as continuous integration, codes/design reviews, transparency, accountability, Jira tracking, and product visioning, self-management, empowerment and role training.
• Used javascript libraries likeprotractor, along withselenium wedriverjsfor UI test execution assertions.
• Wrotegrunttasks to set upselenium grid connectionondevops deploy test environments, connect to SQL db server,read excel/json files, load retrieve shared data reddis/memcacheMongodband execute cucumber andprotractortests.
• As a Scrum master for three separate teams (10+ people), identified proceeds required to accelerate development and remove major impediments, Facilitated Scrum of Scrum calls following agile process.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
• Responsible to remove impediments as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unlock the team and make sure the team remains on task Confidential hand.
• Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.
• Facilitated meetings to iron out blockers, conducted JAD sessions with the Product owner and other Stakeholders on regular basis and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress.
• Keep the teams focused on the sprints priorities, business values and protecting team from o verf-committing.
• Communicated team status/progress via Release/ Sprint Burn down charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
• Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
• JIRA tool is used for Agile Scrum and Agile Kanban to track the team activities.
• Frequent follow up and friendly reminders to the team on updating JIRA tasks on daily basis for more accurate reporting.
• Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.
• Performed an active coaching role for organization wide agile implementation and embracement.
• Interaction with Business team for clarification of queries raised during the test design phase.
• Developed automation Scripts with using QTP tool for conducting Functional and Regression testing.
• Developed Automation frame work and maintained the automation scripts as per framework.
• Execution of Manual and Automation test scripts and updating test results in Quality Center.
• Detecting bugs, classifying them based on the severity and logged in Quality Center.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Functional, System, GUI and Validation Testing.
• Preparing daily status, Off-shore QA Status Report, Defect Data &Query Sheet on daily basis.

Environment: Java, TOAD, QTP, QC, Windows XP

Confidential

SR. Quality Engineer

Responsibilities:

• Working as a Test Lead & Handling a Team of 8 members.
• Coordinate with team members and taking care about deliverables with respect to the releases.
• As a Salesforce test analyst, I am required to test Salesforce.com apps functional testing which incorporated Process Testing.
• With respect to Salesforce testing, I have a strong experience with Assure Click, Selenium, QTP etc. play a vital role in Salesforce Automated Testing.
• Play a vital role as a salesforce tester in design, write, maintain and scale complex test frameworks.
• One of the important types of testing performed is Salesforce.com CRM ADHOC testing.
• Attending daily status scrum calls.
• Publishing daily status report to the external stake holders.
• Performed Webservices Testing using SOAP UI.
• Developing Automation Test Scripts for Regression Test Suites using Selenium Web Driver.
• Developed Automation frame work and maintained the automation scripts as per framework.
• Executing and Debugging Automation Test Scripts.
• Involved in Designing Test Framework and Test Scripts in Selenium.
• Preparing Test Data for End to End flows as per the requirement of Manual Test Case and synchronizing the same with Automation Test Script.
• Creating Reusable Methods to increase the Reusability of the code and decreasing the number of man hours required.
• Developing code by using Eclipse IDE and web services SOAP UI.
• Execution of the test scripts using Eclipse with POM.xml using Maven.
• Generated the Reports for passed/failed criteria with the help of reports log.
• Worked closely with manual QA team to ensure smooth communication process between manual QA and Automation team
• Used GIT as configuration management tool to maintain the project repository.
• Used JENKINS as build integration tool for build deployment purpose.

Environment: Sales force, PMO, Selenium, Maven, Jenkins and Windows XP.

Confidential, CA

Sr.Quality Engineer

Responsibilities:

• Understanding and Analyzing the Functional Requirements\Business Spec’s and preparing Test Scenarios, Tractability Matrix and Test Cases.
• Interaction with Business team for clarification of queries raised during the test design phase.
• Performed API Testing using Restful Services.
• Developed automation Scripts with using QTP tool for conducting Functional and Regression testing.
• Developed Automation frame work and maintained the automation scripts as per framework.
• Execution of Manual and Automation test scripts and updating test results in Quality Center.
• Detecting bugs, classifying them based on the severity and logged in Quality Center.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Functional, System, GUI and Validation Testing.
• Preparing Daily Status, Off-shore QA status Report, Defect Data & Query Sheet on Daily basis.

Environment: Java, TOAD, QTP, QC, Windows XP

Confidential, TX

Sr.Quality Engineer

Responsibilities:

• Understanding and Analyzing the Functional Requirements\Business Spec’s and preparing Test Scenarios, Tractability Matrix and Test Cases.
• Interaction with Business team for clarification of queries raised during the test design phase.
• Developed automation Scripts with using QTP tool for conducting Functional and Regression testing.
• Developed Automation frame work and maintained the automation scripts as per framework.
• Performed Webservices Testing using SOAP UI.
• Execution of Manual and Automation test scripts and updating test results in Quality Center.
• Detecting bugs, classifying them based on the severity and logged in Quality Center.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Functional, System, GUI and Validation Testing.
• Preparing Daily Status, Off-shore QA status Report, Defect Data & Query Sheet on Daily basis.

Environment: Seibel CRM, Oracle, Infinium, Sharepoint, QTP,QC, Windows Vista

Confidential

Sr.QA Analyst

Responsibilities:

• Working as a Module Lead & Handling a Team of 4 members.
• Understanding and Analyzing the Functional Requirements\Business Spec’s and Involving Test Scenarios, Test Estimations, Tractability Matrix and Test Cases.
• Interaction with Client, Business Users, on-site Co-ordinates and Developers to understand their business and consult with them on QA strategies for testing their application.
• I have experience and tested PTC functional testing in I-ETMS system.
• Developing the Field Test Scenarios & Field Test Cases as per the requirements mentioned in FSD.
• Well aware of the Onboard's different functional aspects.
• Understand the functional interface of different segments like Onboard, BOS, EM, WIU & MDM.
• Reviewing Test Scenarios and Authoring Test cases relevant to Field based on the developed test strategy and test plan.
• Detecting bugs, classifying them based on the severity and logged in Quality Center & Sharepoint.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Exploratory, Functional, System, GUI and Validation Testing.
• Create and assign Task List, Check List, Estimations, Deliverables & Reviews of Test Cases and track them to closure.
• Preparing Daily Status, Off-shore QA status Report, Defect Data & Query Sheet on Daily basis.

Environment: Oxygen Editor, Simulators, VM Mare, Wire shark, SQL, BOS (Back Of Service), SharePoint, Egg Plant, JIRA, Windows XP, Windows 7.

Confidential

Test Lead

Responsibilities:

• Working as a Test Lead & Handling a Team of 7 members.
• Understanding and Analyzing the Functional Requirements\Business Spec’s and Involving Test Scenarios, Test Estimations, Tractability Matrix and Test Cases.
• Interaction with Client, Business Users, on-site Co-ordinates and Developers to understand their business and consult with them on QA strategies for testing their application.
• Performed Webservices Testing using SOAP UI.
• Reviewing Test Scenarios and Authoring Test cases relevant to Field based on the developed test strategy and test plan.
• Detecting bugs, classifying them based on the severity and logged in ALM.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Functional, System, GUI and Validation Testing.
• Create and assign Task List, Deliverables & Reviews of Test Cases and track them to closure.
• Preparing Daily Status, Off-shore QA status Report, Defect Data & Query Sheet on Daily basis.

Environment: Oracle ADF, UCN, BPM, Crystal Reports and BI, Oracle, Manual Testing and Quality Center(ALM), Windows XP and Windows 7

Confidential

Test Analyst

Responsibilities:

• Understanding and Analyzing the Functional Requirements\Business Spec’s and Involving Test Scenarios, Tractability Matrix and Test Cases.
• Interaction with Client, Business Users, on-site Co-ordinates and Developers to understand their business and consult with them on QA strategies for testing their application.
• Reviewing Test Scenarios and Authoring Test cases relevant to Field based on the developed test strategy and test plan.
• Detecting bugs, classifying them based on the severity and logged in ALM.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Functional, System, GUI and Validation Testing.
• Preparing Daily Status, Off-shore QA status Report, Defect Data & Query Sheet on Daily basis

Environment: Lotus-Notes,AS-400,DB2-400,Manual, Aldon and Incident database management system, Windows XP.

Confidential, CA

Tester

Responsibilities:

• Understanding and Analyzing the Functional Requirements\Business Spec’s and Involving Test Scenarios, Tractability Matrix and Test Cases.
• Interaction with Client, Business Users, on-site Co-ordinates and Developers to understand their business and consult with them on QA strategies for testing their application.
• Reviewing Test Scenarios and Authoring Test cases relevant to Field based on the developed test strategy and test plan.
• Detecting bugs, classifying them based on the severity and logged in ALM.
• Involved in the various phases of testing like: Sanity, Black Box, Regression, Functional, System, GUI and Validation Testing.
• Preparing Daily Status, Off-shore QA status Report, Defect Data & Query Sheet on Daily basis.

Environment: Java, Oracle, Manual and Quality Centre, UNIX.