SUMMARY

• 14 years of experience in testing software applications with major emphasis on products of Workers Compensation Insurance, Telecom, Retail, Communication & Media, Energy & Utilities domains and Quality Assurance activities using Manual and Automated testing procedures.
• Outstanding leadership abilities, able to coordinate and direct all phases of project based efforts while managing, motivating and leading offshore project teams.
• Excellent understanding of Software Quality Assurance techniques and knowledge of the Software Development Life Cycle (SDLC).
• Experience in Working Agile Environment and SCRUM teams.
• Strong experience in analysis of the Business Requirements and the Software Requirements Specifications.
• Excellent experience in Establishing, Leading and Mentoring clustered Testing teams.
• As team lead, I'm responsible for timely delivery of projects and monthly releases.
• Create Test strategy and test plan for projects and releases.
• Resource allocation and mapping based on project needs.
• Have expertise in Rating concepts in Workers Compensation Insurance policy admin
• Liaised with Business Users, Development Teams in determining Test Strategies for during development cycles.
• Identify and procure appropriate tools, technologies, standards, process and guidelines.
• Conduct regular reviews and team meetings to ensure timely delivery.
• Proficient in both manual and automation testing using tools such as Silk Test, Selenium, HP Application Life Cycle (ALM), and Load Runner.
• Having experience and knowledge in mobile testing applications using IOS devices such as iPad, iPhone, Mac.
• Setting up and Maintenance of testing environment of Applications from various builds to do performance testing.
• Expertise in Defect Tracking and providing Status Reports to Management.
• Experience in client - server and multi-tier web applications, GUI testing and UNIX based applications.
• Well versed with Software Testing Life Cycle and methodologies like Integration Testing, System Testing, Performance Testing, Regression Testing, white box testing and Black box Testing.
• Having good experience working in Telecom billing application and portals.
• Expert in implementing comprehensive Automation frame work ensuring end user re-usability, less maintenance and tracking testing activities.
• Strong experience in analyzing and identifying test automation items for end to end regression suite focusing ROI (return of investments).
• Proficient in scripting test automation items establishing adhering quality standards.
• Hands on Experience in testing on UNIX, Linux, Solaris & Windows platforms.
• Energetic and self-motivated team player.
• Proven ability to work in both independent and team environment.

TECHNICAL SKILLS

Languages: C, C++, VB6.0, HTML, XML, Cold Fusion, Java.

RDBMS: Oracle, SQL, MS-Access, SQL Server 2012, DB Visualizer.

Web Technologies: HTML, ASP, VBScript, Apache, LDAP Browser, Bootstrap, Angular js.

Networking: TCP/IP, LAN, WAN.

Middleware: Tuxedo, TIBCO BW, TIBCO iProcess, Weblogic, Jboss, EJB

Scripting Languages: Shell script, Perl.

Other Tools: Amdocs Telegence, CARE, WinScp, Wincvs, Wily Introscope, XML Spy, TortoiseSVN.

Testing Tools: HP ALM 12.12, Selenium, HP Load Runner, Rational Clear Quest, JIRA, SOAP UI, JMeter, Silk Test JIRA.

Operating Systems: Windows 2003/2008/XP/7, UNIX, Solaris, HP-UX, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Pleasanton, CA

QA Lead

Responsibilities:

• Worked closely with various teams such as BA, UW, Auditors, Actuaries, DevOps and Dev as QA Point of contact. To determine QA needs and provide them required assistance in drafting deployment cycles and delivery timelines.
• Worked closely with Actuaries to provide the necessary details w.r.t. current policies and premiums to help them derive rates for future Rating periods.
• Worked with Business Analyst (BA), Underwriters (UWs) to help them understand technical design documents and application workflows.
• Worked with development teams and BA to help and understand current application process and come up with enhancement to applications to bridge existing system constraints and make application user friendly.
• Worked closely with management for resource planning and resource allocation to enable timely deliverables.
• Created status reports and shared with stakeholders to help them understand the project status and timelines.
• Monitor test execution by each team members and created reports to see execution progress.
• Mentored and monitored team members to help them and understand requirements and guide them to create optimum test design.
• Review requirements and provide estimates for QA activities.
• Attended review meetings with business and stake holders to identify requirement gaps.
• Helped in deriving E2E scenario’s and identify critical scenario paths.
• Responsible for ALM admin to setup a project and rules for the modules available in ALM.
• Responsible for generation ALM reports for project tracking.
• Device strategies test plans and designs to validate cross platform and cross design application functionality.
• Acted as SME during requirement phase for applications upgrade.
• Peer review of test design and execution.
• Designed / implemented Automation Framework for Selenium cucumber.
• Analyzed Automation test scenarios, finalized the test templates suitable for Automation and developed the scripts using Selenium.
• Maintained Functional Libraries, Object repositories and Descriptive programs
• Create reusable actions using selenium with TestNG for existing test case and UnitTests
• Integrated Automation scripts (Selenium WebDriver API) in Continuous Integration tools (Jenkins) for nightly batch run of the Script.
• Created Project plan on Jenkins, configured scheduled using cron job.
• Triggered the automation jobs using Jenkins to get the cucumber JSON reports
• Worked on Automation of Mobile Apps using Appium.
• Worked with closely with management and audit team from external and internal to provide necessary information during Audits.
• Work closely with management to determine feasibility of product features.
• Good experience to prioritize the tasks and coordinating, manage with multiple tasks or projects simultaneously.

Environment: ALM 12.12, Selenium IDE/RC/Web Driver, Cucumber, Jenkins, Maven, TestNG, .Net, Java, Angular js, Microsoft SQL 2012, Oracle 11g, DB2, Rational Clear Quest, SOAP UI, Windows XP, Windows 7, IE9,10 & IE 11, Mozilla, Chrome, bootstrap, TiBCO BW, TiBCO BPM, TIBCO iProcess.

Confidential, Englewood, CO

Onsite coordinator

Responsibilities:

• Actively involved in understanding of RFC’s for each application client release with respect to testing.
• Analyzed the Test plan that defines the Functional Test requirements and supports the test requirements.
• Analyzed and studied feasibility of Requests for possible testing efforts and Planning.
• Responsible for maintaining the QA staff members and estimation of efforts, activities.
• Responsible for gathering requirements for various testing phases.
• Understanding the screen navigation (commands), processing, using its utilities on AS/400.
• Responsible for Validation of Production fixes and verification.
• Ability to handle multiple projects and good understanding of customer requirements.
• Provided support for end to end clients for any Sustainment or Regression activities.
• Involved in Supporting and troubleshooting clients for UAT and production environments.
• Responsible for monitoring issues during UAT test execution phase.
• Responsible for ensuring the issues are closed during UAT phase.
• Responsible for end-to-end test scenarios across multiple systems and batch processes during functional testing.
• Participating in Agile Scrum meetings with the Dish management for discussing the issue.
• Highlight any blockages and risks that may prevent to proceeding as planned in Scrum meetings.
• Ensure that all issues are updated with revised estimates/status prior to the Daily Scrum meeting.
• Responsible for Data creation for various requirements for each release.
• Responsible for regression and end to end testing activities.
• Responsible for creating SQL queries for testing related activities.
• Coordinated with clients regarding the releases status and escalations.
• Responsible for generating the testing related status reports.
• Performed Defect management using HP Quality Center and moderation defect meeting.
• Responsible for uploading the test cases to an appropriate HP Quality Center Test Lab.
• Ability to execute the test cases or test scenario’s according business process.
• Responsible for logging defects in Defect Management module in HP Quality Center.
• Responsible to generate the test execution and defect management status report.
• Actively Involved in hiring test professionals for own internal testing team.
• Responsible for monitoring and tracking testing issues, activities.
• Responsible for Co-ordination with Onshore and Offshore teams.
• Conducted meetings between teams and within the teams for resolving issues.
• Responsible for the creation of all test deliverables according to client standards.
• Coordinate testing activities across multiple test teams.
• Responsible for troubleshooting the issues and resolve the escalated issues blocking test execution.
• Capable to prioritize the tasks and coordinating, manage with multiple tasks or projects simultaneously.
• Preparing the Training plan and mentoring new team members on all the applications.
• Responsible and good knowledge testing web services using SOAP UI tool.

Environment: LDAP, Soap UI, Java, cold fusion, .Net, Windows 2003 and XP, HP Quality center 10.0, Microsoft SQL Server 2008, Mainframe AS/400, RUMBA, Silver light 2.0, order creation tool, Wily Introscope, JIRA.

Confidential, Bothell, WA

SME

Responsibilities:

• External Testing team involvement in the design phase to ensure flows are detailed out from an API perspective so that data requirements and client testing flows are documented and agreed upon by the client prior to pre-client testing phase.
• Played role of SME for most of the performance related environments.
• Collaborated with the OBMs/CRMs and the client to determine testing schedules.
• Responsables for QA Client Environnement Setup (SOCs, Dealer Codes etc.)
• Provided pre-client profile validation testing.
• Procured and delivered internal QA data to the client.
• Good knowledge working with end clients for their data requirements during UAT testing.
• Reserving subscribers and activating subscribers using with appropriate IMEI and SIM using Amdocs Telegence billing system.
• Provided troubleshooting support for External Client issues during the client (UAT) testing phase.
• Responsible for troubleshooting the issues and resolve the escalated issues blocking test execution.
• Capable to prioritize the tasks and coordinate, manage multiple tasks/projects simultaneously.
• Responsible for external Client defect management during end client testing activities.
• Provided testing support for External clients for any Sustainment or Regression activities.
• Involved in data creation for various requirements for each release and provide to End clients during UAT testing.
• Responsible for supporting clients for UAT and production environments.
• Responsible for troubleshooting the issues during UAT phase with end clients.
• Coordinated with clients regarding the releases status and escalations.
• Ability to handle multiple projects and good understanding of customer requirements.
• Responsible for Triage of all Performance applications like Middleware, Financials and Retail applications.
• Responsible for troubleshooting issues related to performance environments and providing solution.
• Good knowledge of developing test harness using Virtual User Generator in protocols (HTTP/HTML, Java, Web services).
• Setting up testing environment of various Applications from various builds to do performance testing.
• Correlating and parameterization of scripts, configuring the Runtime settings in Virtual User Generator.
• Coordinate testing activities across multiple test teams.

Environment: Solaris, LDAP browser, XML Spy, Java, .Net, Web Logic, CARE, Telegence (Billing System), WinScp, Wincvs, Solaris, Windows XP, Rational Clear Quest, HP Vugen, HP Load Runner, AS/400, TiBCO BW, TiBCO BPM, TIBCO iProcess.