SUMMARY

• Over Twelve years of diverse experience in Testing, Networking, Service Delivery and Project Management.
• Worked as a Test Lead / Architect for Confidential and managed the automation / manual testing projects.
• Experience in Project Management aspects like Estimations, Planning, Execution, Risks and team Performance Management.
• Solid working knowledge of Software Quality Assurance methodologies and best practices in regards to software testing.
• Expert in analysis, design, Test Planning & management
• Excellent expertise in writing Test Plans / Strategies, Test Cases / Scripts / Scenarios, Test Reports, Productivity & Quality Metrics and Defect Metrics.
• Hands on experience in release, implementation, post production testing & resource management
• Experience working with Quick Test Pro, Quality Center, Rational Functional Tester, Silk test, Silk Central and Silk Performer, WFM (Work Force Management), Resource Scheduler.
• Extensive experience in Functional, Regression, GUI, Integration, System, Performance, Load and User Acceptance Testing.
• Active and successful participation in Software life cycles (SDLCs).
• Experience with estimates with respect to testing, testing timelines, budget, staffing, scope and critical milestones with project teams
• Strong team management and leadership skills with excellent verbal and written communication and very detail oriented. Strong analytical, organizational and problem solving/decision making skills
• Experience in working with teams across the globe.

TECHNICAL SKILLS

• Quick Test Pro
• Quality Center
• Silk Test
• Silk Central
• Rational Functional Tester
• Rational Performance Tester
• ITSM 7.6.04
• MS SharePoint
• CMMi
• KPI
• Java
• SDLC
• Clear Case
• Clear Quest
• Bugzilla
• MS office
• MS Project
• Work Force Management
• Resource Scheduler.

PROFESSIONAL EXPERIENCE

Confidential

Test Lead / Architect

Roles and Responsibility:

• Provide leadership and suggest improvement Initiatives for testing all products and services as defined in the portfolio catalogue.
• Conduct test environment readiness check.
• Align all testing activities and artifacts to comply with the CMMi initiatives.
• Own and execute product/tool testing strategy for the Business Unit.
• Partner with Product management, Requirements management and client architects in identifying functional and non - functional requirement.
• Author and own test plans and test cases.
• Support UAT and PROD environment for cycle releases. Involved in doing a PoC for setting up a test environment.
• Perform verification and validation of products/tools developed for point and block releases.
• Identify test scenarios, create test data to validate functionality; log defects.
• Execute software test life cycle (system, alpha, beta, regression) and validate against requirements.
• Review of requirements, test cases, test results, defect reports
• Partner with PMs and engineering team to rectify errors
• Perform tests using scripted/exploratory, manual/automated testing methods
• Conduct performance/load/stress, security testing as applicable
• Coordinate and help conduct User-acceptance testing with clients, analyze issues and provide feedback to Engineering.
• Well versed with software release management.

Confidential

Test Lead

Tools: Used: QTP, QC and Clear Quest.

Roles and Responsibility:

• Test planning, Effort estimation, Task identification, Scheduling, Tracking & Reporting
• Resource allocation (people, hardware, software, and facilities)
• Project controls
• Metric tracking and presentation.
• Functional Testing: Manual and Automated Testing using Silk Test Tool to ensure that both front end and back end components of the application work properly and as per design.
• GUI Testing: GUI Testing is combined with the cross browser testing to eliminate any web application layout defects. I used to check the compatibility with different browsers to ensure the flawless behavior regardless of the browser type or version.
• Performance Testing: I used to co-ordinate with my team and conduct a performance testing to sustain greater loads and stress conditions. We reveal bottlenecks and breaking points in the Web application, assess current and planned data and user loads, and tune the software and hardware components.

Confidential

Test Lead

Tools: Used: Silk Test, Silk Manager, Silk Performer and Clear Quest.

Roles and Responsibility:

• Study and understand business requirements. Creating Functional, Technical specification documents.
• Test planning, Effort estimation, Task identification, Scheduling, Tracking & Reporting
• Approvals from clients and co-ordination with offshore team.
• Metric tracking and presentation.
• Functional Testing: Manual and Automated Testing using Silk Test Tool to ensure that both front end and back end components of the application work properly and as per design.
• GUI Testing: GUI Testing is combined with the cross browser testing to eliminate any web application layout defects. I used to check the compatibility with different browsers to ensure the flawless behavior regardless of the browser type or version.
• Performance Testing: I used to co-ordinate with my team and conduct a performance testing to sustain greater loads and stress conditions. We reveal bottlenecks and breaking points in the Web application, assess current and planned data and user loads, and tune the software and hardware components.

Confidential

Test Architect

Tools: Used: Silk Test, Silk Manager, Silk Performer and Clear Quest.

Roles and Responsibility:

• Test planning, Effort estimation, Task identification, Scheduling, Tracking & Reporting
• Resource allocation (people, hardware, software, and facilities)
• Identification of roles and responsibilities
• Project controls
• Metric tracking and presentation.

Confidential

QA Project Lead

Tools: Used: Silk Test, Silk Manager, Silk Performer and Clear Quest.

Roles and Responsibility:

• Partner with Product management, Requirements management and client architects in identifying functional and non-functional requirement.
• Author and own test plans and test cases.
• Conduct test environment readiness check.
• Align all testing activities and artifacts to comply with the CMMi initiatives.
• Resource allocation (people, hardware, software, and facilities)
• Test planning, Effort estimation, Task identification, Scheduling, Tracking & Reporting
• Daily status calls with the clients.

Confidential

QA Project Lead

Tools: Used: Silk Test, Silk Manager, Silk Performer and Clear Quest.

Roles and Responsibility:

• Partner with Product management, Requirements management and client architects in identifying functional and non-functional requirement.
• Author and own test plans and test cases.
• Conduct test environment readiness check.
• Align all testing activities and artifacts to comply with the CMMi initiatives.
• Resource allocation (people, hardware, software, and facilities)
• Test planning, Effort estimation, Task identification, Scheduling, Tracking & Reporting
• Daily status calls with the clients.

Confidential

QA Project Lead

Tools: Used: Silk Test, Silk Manager, Silk Performer and Clear Quest.

Roles and Responsibility:

• Partner with Product management, Requirements management and client architects in identifying functional and non-functional requirement.
• Author and own test plans and test cases.
• Conduct test environment readiness check.
• Align all testing activities and artifacts to comply with the CMMi initiatives.
• Resource allocation (people, hardware, software, and facilities)
• Test planning, Effort estimation, Task identification, Scheduling, Tracking & Reporting
• Daily status calls with the clients.

Confidential

Sr. System Analyst

Roles and Responsibility:

• Validation of application features and functionality meets End-user expectations and business requirements.
• Documenting the process changes and the product changes.
• Perform Major Release, Minor Release & Emergency Release.
• Migration and Testing of applications during upgrading and releases.
• Participating in Planning, Defect management, RCA and Database Validation.
• Involved in the Application training, design and development of a comprehensive Test scripts.
• Deploying new releases along with having transparency of changes between the interfaces.
• Proactive monitoring of servers and business with resolving the cause for a problem which would have posed later.

Confidential

Sr. Network Engineer

Roles and Responsibilities:

• NOC - NOC Support
• Real-time monitoring of one of the World’s Largest Access Network comprising of Authentication Roam Servers.
• Configuring and troubleshooting of Roam Servers for Consumers and ISPs.
• Analyzing Radius Logs and troubleshooting authentication issues.
• Supporting clients on WiFi, Dialup, GPRS access methods
• Manual testing the customized Client Applications based on the test cases prepared.
• Major clients - Boeing, P&G, KLA Tencor, Lockheed Martin, Matsushita Avionics, Sun healthcare, Fiberlink, AT&T, Emirates, MCI International etc.

Confidential

Level 2 Engineer

Roles and Responsibilities

• Resolving the Escalated technical issues involved Technical Callbacks.
• Analyzing and Declaring & Closing Major Service Outage.
• Logging & Chasing British Telecom & Network Operation Center Faults.
• Order Chasing. (Chasing the Order Placed to Warehouse, Network Operation Center, and British Telecom, using Order Tracking Tool, Remedy Tool and Customer Info Tool)

Confidential

System Administrator

Roles and Responsibilities

• System Administration controlling about 25 systems connected through WIN 2000 server.
• Install and configure hardware as and when required. The hardware worked on are mostly the assembled systems.
• Installation and troubleshooting Microsoft Windows 98/NT/2000 based systems.
• Installation and troubleshooting Network based issues for the infrastructure.
• Troubleshooting minor problems on the printer.
• Training Students on C, C++, HTML, DHTM, Java Script and ASP.

Confidential

Trainer

Roles and Responsibilities

• Training Students on C, C++, HTML, DHTML, Java Script and ASP.
• Training Students on Assembling, Troubleshooting the hardware issues.
• Training Students on Installation and troubleshooting of Microsoft Windows 98/NT/2000 based systems.
• Training Students on Installation and troubleshooting Network based issues for the Infrastructure.