Summary

9 years of professional experience in Information Technology with extensive experience in performing Manual and Automated Testing.

• Good understanding of QA methodology and Software Development Life Cycle SDLC .
• Developed Test Plans, Test Scenarios and Test Scripts for Manual as well as Automated testing for various applications to ensure proper business compliance.
• Extensive experience with testing Multi-Tier application architecture.
• Designing Graphical representation of Test environment and Management flow diagrams using Microsoft Visio.
• Extensive Experience with Mercury Interactive Tools Win Runner, Test Director , Rational Suite Requisite Pro, Robot , using both Black Box and White-Box testing techniques.
• Experience in using ClearCase, ClearQuest, Visual Source Safe and CVS.
• Diverse work experience on Unit Testing, Functionality Testing, Integration Testing, GUI Testing, System Testing and Regression Testing.
• Expertise in Problem solving and Bug Reports using Bug Tracking Tools.
• Strong skills in backend in both Relational Hierarchical database testing. Writing SQL queries, generating reports to ensure data integrity and validating business rules.
• Experience in working with Databases and using SQL and PL/SQL
• Experience in design and implementation of stored procedures, triggers and functions at database level using PL/SQL.
• Establish and maintain productive working relationship with Management, Clients and Team Members.
• Self-starter, entrepreneurial, highly motivated team- player with excellent communication and problem-solving skills.
• Capable to quickly learn new technology and adapt to a new environment.

Technical Skills

• Testing Tools: QTP, Win Runner, Load Runner, Test Director, Quality Center.
• Scripting Languages: TSL, 4Test, SQA Robot, JavaScript, VBScript Tools: Visual Source Safe, ClearCase, ClearQuest
• Programming Language: Visual Basic 5.0/6.0, Developer 2000, Java, C, C , and PL/SQL
• Web based Technologies: JSP, ASP, VB Script, CGI, Front Page, HTML, XML, JavaScript, and Flash
• Databases: SQL Server, Oracle, MS Access, Toad.
• Operating Systems: Windows, UNIX, Sun Solaris, Linux

Professional Experience:

Confidential

QA Analyst

Description: Worked on QA Analyst for QNXT Application

Confidential has grown into one of the leaders in providing quality healthcare for financially vulnerable individuals and families. Currently, Molina Healthcare arranges for the delivery of healthcare services or offers health information management solutions for nearly 4.3 million individuals and families who receive their care through Medicaid, Medicare and other government funded programs in 16 states. Idaho developed a state Medicaid Program in 1965 to provide health care for the elderly, disabled, and pregnant women and children from low-income families. State and federal mandates influence the Department more than any other factor.

Responsibilities:

• Reviewed MITA Business process documents, Functional and Technical Specification.
• Documented the test case corresponding to the business rules.
• Involved in writing and executing the test cases in the Rational Manual Tester and Quality Center.
• Extensively involved in System testing, Functional, Integrating Testing, Manual Testing, UAT testing and DR Environment testing.
• Extensively involved in Member, Provider and claims testing in QNXT application
• Creating test files for both 4010 and 5010 EDI 834,837 Institutional, 837 Professional claims X12 files as per the business scenarios.
• Performed End to End testing for the member, provider and claims modules as per the MITA business process.
• Involved in testing the Provider, Claims, and Financials and member reports in Idaho SSRS SQL Server Reporting Services Application.
• Extensively involved in testing the Web Based Application for provider, member, claims and reports.
• Involved in testing the Workflow application for provider and member modules.
• Extensively involved in validating the financial reports and running the SSIS packages for the financial cycle process.
• Involved in validating the remittance advice reports.
• Performed end to end testing for the 4010 and 5010 EDI 834.837 I,837 P,277U,997,999 and 835 files and validated as per the business scenarios.
• Performed End to End testing for ICD 10 codes as per the business requirements.
• Validating the 4010 and 5010 EDI 834.837 I, 837 P, 277U, 997,999 and 835 data in the QNXT Application.
• Extensively involved in testing the Provider and Member interfaces files
• Extensively involved in doing Conversion and parallel testing for Provider, Claims and Member modules.
• Involved in testing the Provider, Member, Claims module letters.
• Extensively involved in writing the SQL queries to verify the data in the QNXT and online portal databases.
• Reported the defects using the Clear quest and Quality Center defect tracking tool and send email notification to the developers.
• Involved in QA Daily status meetings to resolve the issues and had good coordination with Other Teams.
• Extensively involved in validating the actual results and reporting the incidents to the Team Lead.

Environment: SQL Server Management studio, QNXT 4.6, QNXT 4.8, Flexi Financials, Rational Manual Tester, Clear Quest, Work flow Application, Text pad, Microsoft Excel, ASG Cypress, SSRS Application, Quality Center 10.0.

Confidentia

lQA Analyst

Confidential is going to implement a new software solution QNXT to replace an existing legacy system Diamond . The project is customizing other applications to help MHP to produce letters to members and to produce co-worker health insurance cards. An EDI electronic data interchange system, called Mercy EDI, is being developed to assist in processing and verifying claims and records before they can be entered into QNXT. Mercy EDI is a Web-based application that allows MHP to receive and process electronic claims, including HIPAA X12 transaction sets. In addition, EDI checks for compliance on received transactions, applies custom business edits and allows for customized workflow processing. Other functionality involves audit trails, recoverability of inbound and outbound data and improved business control of EDI processes.

Responsibilities:

• Reviewed Business Requirement Documents and the Functional and Technical Specifications
• Documented Test cases corresponding to business rules.
• Involved in Manual Testing, Integrating Testing, System Testing, UAT Testing, Interface Testing.
• Involved in Validation of HIPAA for 837 claims used for professional, Institutional
• by Writing Test cases, Test Plans.
• Created Sample Files for 837,834 as per the Business Scenarios.
• Involved in Validation of HIPPA 834 Enrollment and 835 Remittance files.
• Performed End to End Testing for the EDI 277U, 270,997,834,835 and 837 Files and Validate the Files as per the Business Scenarios.
• Validating the Member and Provider look up for the EDI 834,837 and 835 Files.
• Involved in testing the conversion of Members/Subscribers and Financial Claims.
• Involved in doing Member, Provider for the Interface Testing.
• Enhanced the test scripts through Check Points and Parameterization.
• Performed backend testing by creating database checkpoints using Quick Test Pro 8.2
• Worked with performance test team and created, executed, and analyzed performance test scripts,
• Including baseline testing, performance testing and volume testing.
• Monitored SQL Server Resources through SQL Server Monitors to analyze the database bottlenecks.
• The Average CPU usage, Response Time, Transaction per Second are analyzed for each scenario.
• Extensively used NT Performance Monitor to analyze the Network Bottlenecks
• Generated detailed reports that include graphs and tables for various performance object counters and Application transaction times.
• Performed Batch Testing for checking valid data entry and resisting invalid data entry into backend Database.
• Extensively involved in writing SQL Queries to retrieve the data from the database.
• Involved in writing test cases for Functional and Regression Testing.
• Conducted functionality tests to make sure that the application under test is meet its functional requirements.
• Reported the Bugs, Email notifications to the developer using Quality Center 9.0.
• Validated actual test results and reporting incidents to the Team Lead.
• Involved in QA Daily status meetings to resolve the issues and had good coordination with Other Teams.

Environment: DBVisualizer, SQLdeveloper, WinSCP,Edifecs Spec Builder 6.2, TIBCO, Business connect, Putty, SQL Server, TIBCO, Appworx,QNXT Application Trizetto ,.Net, SQL, Text Pad, QuickTest Professional,Load runner Mercury Quality Center, RUBY Web Services.

Confidential

QA Analyst

Confidential have long been the industry's most adopted, scalable and functionally rich enterprise software applications for health plan payers and benefits administrators. These applications provide the foundation for an integrated solution to automate payers' core business functions including administering benefit plans, provider contracts, medical management rules and fund source management. Customers use these enterprise systems to more quickly and efficiently run all administrative processes of their healthcare plan offerings, thus lowering costs and gaining competitive and speed-to-market advantages.

Responsibilities:

• Reviewed Business Requirement Documents and the Functional and Technical Specifications
• Documented Test cases corresponding to business rules.
• Involved in Manual Testing, Integrating Testing, System Testing, UAT Testing, Interface Testing.
• Worked on the Groups Member Eligibility Module in the Facets Application.
• Involved in testing the conversion of Members/Subscribers and Financial Claims.
• Involved in Validation of HIPAA for 837 and 835 claims used for professional, Institutional
• and Dental billings by Writing Test cases, Test Plans.
• Worked on the Automation templates for the Groups, Sub-Groups, Subscribers etc
• Participated in testing various interfaces Inbound and Outbound of Facets.
• Extensively Involved in writing SQL Queries to retrieve the data from the database
• Involved in writing test cases for Functional and Regression Testing.
• Performed End-to-End Testing.
• Conducted functionality tests to make sure that the application under test is meet its functional requirements.
• Involved in QA status meetings to resolve the issues and had good coordination with Other Teams.
• Reported the Bugs, Email notifications to the developer using Clear Quest.

Environment: Facets 4.31, Clear Quest, Mainframe, Rapid SQL Server, MS Excel, Power point, MS Word.

Confidential

Software Tester

Confidential is a diversified healthcare company provides Health Insurance, benefit plans for employers, government programs and individuals. It offers a preferred provider organization, health and life indemnity insurance, behavioral healthcare services, third-party administration.

Responsibilities

• Reviewed Business Requirement Documents and the Functional Specifications.
• Prepared Testing Strategy Document.
• Involved in preparing test plan and test case based on the functional requirements and the business rules
• Design and Documented the HIPPA/EDI medical claims processing.
• Involved in writing test cases for multiple transactions for 837.
• Extensively used Daimond Application for Claim Processing.
• Involved in Manual Testing, Integration Testing, System Testing, UAT Testing, Regression Testing, Functional Testing.
• Wrote test cases and test scripts for the Functional testing and Regression Testing.
• Performed data driven tests to ensure unique set of data values are inputted to the application
• Created User-Defined Functions for data verification.
• Automated the test scripts for functional testing using Quick Test Pro 8.2.
• Enhanced the test scripts through Check Points and Parameterization.
• Performed backend testing by creating database checkpoints using Quick Test Pro 8.2.
• Maintained and executed test cases and test scripts using Quality Center.
• Extensively involved in writing SQL queries to retrieve data from the database.
• Reported the bugs, Email notifications to the developers using the Quality center.

Environment: QTP 8.2,Quality Center , Mainframe, Toad, Oracle 9i, SQL Server,DB2, Excel, Power point, MS Office.

Confidential

Software Tester

Worked as a Software tester for Gate Works, ScheduAll and Trans Works Applications

Gate Works: Gate Works It is used to manage parking and visitor access through the Universal studios campus. It's the Client server Application. Additionally, the Gate works application includes a web module written in .Net that allows users to request visitor passes.

ScheduAll: It is the professional services and software integration company dedicated to implementing our suite of media resource management software products. These Industry standard products are designed to quickly and easily handle the fast paced scheduling requirements for the broadcast, production, post-production and other media industries.

Trans Works: It is the Transportation scheduling system it manages day-to-day scheduling of vehicles, drivers, records and maintenance.

Responsibilities:

• Reviewed Business Requirement Documents and the Functional Specifications.
• Documented test cases corresponding to business rules and other operating condition.
• Involved in Manual Testing, Integration Testing, System Testing, UAT Testing, Regression Testing, Functional Testing and Performance Testing.
• Wrote test cases and test scripts for the functional testing and Regression Testing.
• Performed data driven tests to ensure unique set of data values are inputted to the application
• Created User-Defined Functions for data verification.
• Automated the test scripts for functional testing using Quick Test Pro.
• Enhanced the test scripts through Check Points and Parameterization.
• Performed backend testing by creating database checkpoints using Quick Test Pro.
• Maintained and executed test cases and test scripts using Test Director, Test track Pro.
• Performed Load testing using Load Runner
• Worked with performance test team and created, executed, and analyzed performance test scripts,
• Including baseline testing, performance testing and volume testing.
• Monitored SQL Server Resources through SQL Server Monitors to analyze the database bottlenecks.
• The Average CPU usage, Response Time, Transaction per Second are analyzed for each scenario.
• Extensively used NT Performance Monitor to analyze the Network Bottlenecks
• Gathered the results from each test run and conducted in-depth analysis on the transaction response time and the performance of each server.
• Generated detailed reports that include graphs and tables for various performance object counters and Application transaction times.
• Extensively used SQL queries to retrieve data from the databases.
• Reported the bugs, Email notifications to the developers using the Test Director 7.5, Test

Environment: QTP , Test Director ,Test Track Pro, Load runner ,Oracle 9i, .Net, Power builder, Borland Delphi, C , SQL Server, Excel, Power point, MS Office.

Confidential

QA Analyst

The healthcare industry has unique requirements regarding the handling of mail, sample fulfillment and product recalls. J.Knipper and Company, Inc. is one of the few companies that provide these services exclusively for the healthcare industry. It developed application by name IQSamples.com where valid Physicians can order for Samples.

Responsibilities:

• Reviewed and analyzed the Business Requirements document and generated System Requirements and Functional Requirements
• Involved in developing test plan, test schedule test procedures based on the requirements documented

• Worked with development team to understand assigned modules/new product features for the purpose of developing test cases.
• Created test cases for manual and test scripts for automated testing.
• Conducted Functional and System Testing by following the standards marked in the design documents.
• Involved in doing Manual Testing, Regression Testing, Functional and User Acceptance Testing.
• Involved in Data Driven Test to test the application for different sets of data with QTP.
• Developed SQL Queries to perform database testing.
• Executed SQL queries to check the integrity of data.
• Interacted with Development and QA Teams to ensure overall quality of the application.
• Created and executed automated test scripts and reported through Test Director.
• Extensively worked on handling the application response for Positive and Negative sets of data using Data Driven Testing.
• Involved in defining Test objectives for the applications and performed Manual Testing.
• Creating reliable and maintainable scripts that would work on different machines, platforms and environments.
• Used SQL Queries to verify the data from the database.
• Reported Defects and Email Notification to the Developers Using Test Director.

Environment: QTP, Test Director, .NET, Visual Basic, Oracle, SQL, Windows , Excel, ASP.

Confidential

QA Tester

Description: The Financial Control System is the application developed for accounting requirements such as Accounts Payable, Accounts Receivable, General Ledger, etc. The application has provisions for creating forecasts, baseline and checking the current status against estimates.

Responsibilities:

• Reviewed business requirements, documents and technical specifications.
• Assisted in writing Test Plans, which detailed the Testing Scope, Strategy, Test Requirements, and necessary resources
• Documented Test Cases based on corresponding business/user requirements documents technical specification and other operating conditions.
• Performed several testing methods like Regression, Stress, and Load Tests.
• Attend meetings, document user change requests.
• Analyze user change requirements, and to make necessary amendments to the test requirements.
• Involved in UAT Testing.
• Performed Positive and Negative testing.
• Performed End-to-End testing manually.
• Performed automated tests using Win Runner as per test plan.
• Used Test Director for tracking the defects.
• Closely worked with respective personnel to nail down the bugs.
• Performed Data driven for Stress testing.
• Reporting of bugs to all concerned.

Environment: Oracle Financials 11, Oracle 8x, Oracle Developer/2000 and Win Runner, Test

Director, Windows NT, UNIX.