Quality Assurance Engineer Resume Profile Gaithersburg, MD - Hire IT People

Objective

Pursue a challenging position which allows me to fully utilize and expand my technical expertise and grow as an individual in a team environment.

Accomplishments

Confidential

Quality Assurance Engineer

Perform Teletronics' products testing using their proprietary Web base software EZManager , and NetIQ Chariots software verification of the product's firmware version, data throughput test on the Upload and Download mode, and software functionality of the product in Access Point mode or Bridge Mode .
In charge of handling and managing the Return Merchandise Authorization verification of the product Warranty Status, negotiation on the Out Of Warranty repair cost, assigning of the RMA product for repair, approval if Advanced Replacement is needed, and handling of the product's return shipping .
From the RMA cases received, analyze and recommend on how to improve the current products in the market.

Confidential

Test and Technical Support Engineer

Perform software testing using Unix shell scripts and Structured Query Language SQL on data networks e.g., X.25, frame relay, and Asynchronous Transfer Mode ATM by manipulating raw switch data BAF, AMA, etc. on Sun workstations with Oracle 8i 9i systems.
Provide customer coordination, technical support, and resolution of hardware/software problems through remote login via dial-in or WebEx sessions and configuration of customer's network environment for ACE COMM products.
Built Dell PowerEdge servers using Microsoft Windows 2000/2003 and Oracle 9i and 10g Database server applications to implement the Web GUI interface for ACE COMM proprietary software with Tomcat and Java interfaces.
Built Sun Solaris servers Netras Sunfire using Solaris OS 8, 9, 10 and Oracle 9i and 10g Database server applications to implement the Web GUI interface for ACE COMM proprietary software with Tomcat and Java interfaces.

Confidential

Database Application Programmer

Developed software application using C, C and Oracle Structured Query Language SQL for company's Relational Database Management Systems RDBMS on UNIX platform.
Developed UNIX shell scripts to automate the daily cron jobs in a daily data entry update.
Performed periodic updates to the company's RDBMS with clients' input data and/or requested data changes. Modified database table fields in response to client needs.

Confidential

Technical Field Engineer

Performed on-site installation, interface, test hardware/software , and training of: specialized international telephone switch traffic management systems linked with Ericsson, Alcatel, Nortel, Siemens and Motorola switches telecommunications mediation software installed on various hardware platforms e.g., IBM RS-6000, HP, and Sun Workstations using X.25, FTAM and TCP/IP communication protocols and ensuring integration and interoperability with large amounts of customized/complex software. Installed systems in the U.S.A., Canada, Dominican Republic, Indonesia, South Korea, Singapore, Sri Lanka, Egypt, Qatar, Brazil, Bangladesh, Djibouti, and China.

Confidential

Test Evaluation Engineer

Developed and established standard test procedures conforming to ISO-9001 standards in the test and evaluation of specialized international telephone switch traffic management systems.
Performed test and evaluation using UNIX and Windows platforms of various computer-based telecommunication products developed and executed test procedures and analyzed, and evaluated test results to make recommendations for product upgrade and enhancements.

Confidential

Research and Quality Assurance Engineer

Performed research and development of a new adhesive product Polyvinyl Alcohol, Polyvinyl Acetate, Vegetable starch and Neoprene base using the same specification, but at a lower manufacturing cost. Also, performed the requisite research to develop a better adhesive which would withstand a wide variety of bonding surface substrates at different temperature ranges.
Determined which of the production processes yielded the product's specification in the shortest time by using different chemical catalysts in the polymerization and at the same time with a different mechanical design of mixer being used.
Monitored the consistent application of the adhesive's specification to ensure quality during the production process.

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Quality Assurance Engineer Resume Profile

Gaithersburg, MD

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