Summary

• Over 7 years of IT experience in Software Quality Assurance testing on Client-Server, Web, Database and Web Services applications / Technologies
• Expertise in Testing, Test Documentation, and Test Management following both Manual and Automation test methodologies.
• Experienced in all aspects of Software Development Lifecycle SDLC such as Requirements Analysis, Design, Implementation, Testing, Quality Control, Deployment and Maintenance using Waterfall and Agile Methodologies
• Strong work experience in Enterprise Application Integration testing and testing Service-Oriented-Architecture components SOA
• Adherence to Quality procedures in ITTelecom, Banking Application Web and Mobile and Health Care System across the geographies India, Australia USA in an onsite-offshore model.
• Strong work experience in Web Services with WSDL and SOAP
• Extensively involved in projects right from the Business Blue Print till the post production support
• Extensively involved in working with HP Quality Center QC
• Extensively involved in Automation testing with Green Hat Tester GH Tester
• Good working knowledge of TIBCO Business works and TIBCO EMS/JMS
• Hands on experience with IBM Rational ClearQuest CQ , Rally, Remedy and JIRA for Test Management
• Proficient in tracking and reporting defects using Industry Quality Center, Clear Quest, Remedy, JIRA.
• Good hands-on experience in creating Test Plans/Test Strategy, Test Cases Test Summary Reports TSR
• Excellent testing experience in all phases and stages of testing with good working knowledge of testing disciplines, tasks, resources and scheduling.
• Extensively involved in User Acceptance Testing UAT , System Integration testing SIT , End to end, Regression Testing, Functional Testing, Automation Regression Testing and Cross-Browser testing.
• Good Experience in Analyzing Business Requirements, Verification of Data, Debugging, Trouble shooting, Identifying risks, Feasibility Analysis and Impact analysis.
• Worked independently and collaborated with team members to achieve common goals
• Certified IBM WebSphere Integration consultant
• Experience in GUI, performance, and security testing during the various phases of the development.
• Working Experience of UNIX.
• Working Experience of Agile Methodology and SCRUM.
• Have knowledge in executing the manual test cases and reporting the defects using QC.
• Organize Coordinate the Defect triage meetings and discuss the issue status.
• Coordinating UAT Testing with business users
• Helping UAT testers to execute the test scripts and data setup for UAT users. .
• Created and executed test-cases for various types of testing like Functional, Performance, Stress, Regression, Build Verification Testing and User Acceptance Testing
• Working knowledge in database programming and development using MS SQL Server 2000, Oracle 9i/8i/7.x and good experience in SQL
• Basic Knowledge of SOAP UI and QTP
• Web Service and Business Process automation testing
• Working Knowledge in Mobile applications and IOS devices
• Excellent communication skills, proficient in team participation, inter-team co-ordination, team leadership abilities, interpersonal and intuitive
• Quick learner with ability to grasp new technologies and self-motivated team player. Proven ability to work in both independent and team environment.

TECHNICAL SKILLS:

Web Technologies: HTML, DHTML, XML,

Operating System: Windows 95/98/2000/NT, XP, UNIX, Linux

Testing Tools: Quality Center 9.0/10.0, JIRA, Green Hat Tester GH 5.2.10, IBM Rational Clear Quest, SOAP UI , QTP, Win Runner, SOAPUI, Cognos

RDBMS: SQL Server 2000, MySQL, Oracle 8i/9i

Languages: C, C , JAVA

Scripting Languages: Java Script , VB Script

XML Related Technologies: XML, XSL, XSLT, XPath, SOAP, WSDL

Design Tools: MS Visio

Version Control: Visual SourceSafe VSS , Clear case.

Application Servers: Apache, WebSphere Application Server WAS , WebLogic, IBM HTTP web server, WebSphere Portal Server, WebSphere MQ Series, WebLogic.

Project Methodologies: RUP, Waterfall, Agile, SCRUM, V

Work Summary

Role: Sr. QA Analyst / QA Coordinator

Confidential

Responsibilities:

• Worked on medium to large sized complex projects that have high impact on business unit operations and/or company operations
• Performed testing and implementation activities ensuring adherence to requirements and achievement of the desired business outcome
• Involved in writing User Acceptance Testing UAT test cases
• Wrote test cases and test scripts for functional, GUI, system and regression testing for the application
• Worked in implementing and validating new my account pages and multiple new functionalities for account holder, non-account holder and prepaid customers. This allowed the company to up-sell and cross-sell more products to the customers
• Worked on improving user experience and thus revenue along various purchase path flows
• Logged defects in Quality Center and Rally
• Tested 'One Wallet' application on iOS and Android platforms
• Tested Live Chat software to allow visitors to do a chat with customer service reps
• Actively involved in walkthroughs with project teams to discuss related issues on either daily or weekly basis
• Developed good relationships with peers, clients, supervisors and management. Used SQL queries in backend to validate the data transformation and storage on the target db.
• Participated in weekly meeting with the management team and walkthroughs
• Documented and reported defects within established process and tracking systems using Quality Center.
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team
• Participated in release meetings.

Environment: Java, J2EE, MS SQL Server, SQL Server Mgmt. Studio, ETL Tool, Quality Center, JIRA, QTP, SOAPUI, MS Share Point MOSS , , Business Objects, EDW, Teradata

Confidential

QA Tester

Responsibilities:

• Involved in functional, positive, negative, security, regression, integration and black box testing.
• Created test plans, test cases based on business requirements of the Application.
• Maintained and executed test cases using Quality Center.
• Reported the bugs, Email notifications to the developers using Quality Center.
• Participated in System Integration Testing SIT and User Acceptance Testing UAT
• Utilized Quick Test Professional QTP for basic automation testing which included recording and playing tests as well as Parameterizing, Inserting check points.
• Preparation of Functional Test Plan and designing Test Cases.
• Involved in end-end application testing.
• Performed functionality testing, system testing and user acceptance testing.
• Maintained and executed test cases using Test Director/QC
• Reported the bugs, Email notifications to the developers using Test Director.
• Executed SQL queries to verify data in the database.
• Worked closely with developers to track, log and follow through on all software bugs, and provided more information about bugs, helped them in fixing the bugs.
• Tested the functionality of the final product ready for release.
• Actively Participated in Weekly Meetings and brain storming sessions.

Environment: .NET, Java, SQL, Oracle 8i, DB2, VB 6, Windows XP, QTP 8.2, Quality Center, QTP, Load Runner, XML and HTML

Confidential

QA Tester

Responsibilities:

• Involved in the creation of test plan and execution of test scripts.
• Managed and created outstanding trades and the firm's trade documentation.
• Involved in Functional, System, Regression Testing.
• By using Quality center tool, developing, documenting, executing and verifying of test scripts were done.
• To ensure System testing and UAT testing, end-to-end testing of overall application was performed.
• Performed Configuration and Compatibility testing.
• To perform the Functional testing with multiple sets of data,parameterize data was created.
• Participating in various meetings, enhancements were made.

Environment: Manual Testing, Quick Test Pro, Quality Center, SQL,and Windows2000.

Confidential

Role: QA Analyst

Responsibilities:

• Performed Functional, System, Security, and Regression User Interface testing of software applications.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Created Detailed Test Plan, Test Approach, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Performed Backend testing using SQL queries against Oracle database to perform data validation, to check data integrity etc.
• Involved in the discussions of Defect Tracking Process and Updated Work Progress in Excel Sheets.
• Wrote and maintained test documents converting documents to soft version maintained by the customer.
• Carried out GUI, Functionality, Integration and Regression testing using Quality Center.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed Data Driven Testing using Quick Test Pro.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt. meetings and test execution status meetings.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
• Coordinated with the developers on Defects Status on a regular basis.
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: Windows, Quality Center, SQL, QTP, Web logic, UNIX, Oracle

Confidential

Role: QA Analyst.

Responsibilities:

• Analyzed Business Requirement document and Business Use Cases in development of Test Plans
• Participated in the work-scope meetings and peer review meetings to evaluate Use Cases with Business and Design team
• Implemented and maintained many test scenarios using Ruby on Selenium and Perl scripts
• Created Test Cases, Test Scenarios in Quality Center ensured traceability to Business Use Cases and according to application.
• Involved in creating of Test Accounts according to the Business Requirements in utilization for testing.
• Create testing strategies for Disaster Recovery DR efforts.
• Performed Smoke, Functional, Regression, System and User Acceptance Testing UAT in Web application.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Provide support and data as and when needed to the performance Team.
• Performed automated testing using Win runner application.
• Developed test scripts for the test cases in Win runner for functional and regression testing.
• Performed Positive and Negative testing to test response of the application under test by creating Data Driven tests.
• Reported Defects in Defect tracking tool of Test Director by assigning Defects to development that are encountered during testing phase based on application teams.
• Coordinate with Operations team to make sure that new platform has robust testing processes.

Environment: Java, Quality Center, Win Runner, SQL, SQL Server, Windows.