SUMMARY:

• Over 9 years of Software Testing, Development and Quality assurance of Client Server and Web based applications using Win Runner, Load Runner, Test Director, Quality Center , Quick Test pro and Manual testing.
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client-Server and Web based Applications on multiple levels of SDLC and Testing Life Cycle STLC
• Experience in writing automated scripts, designing Test procedures ,Manual Test cases And preparing Quality feedback to QA team manager
• experience in Remedy tools and applications and Worked as Remedy Developer and Administrator
• Expertise in using automated tools like Load Runner, and QTP.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall, Scrum and Agile.
• Proven experience with Manual and Automated Testing Tools such as Mercury Quality Center, Test Director.
• Experience with Test Automation using QTP, Test Case Management using Mercury Quality Center, Test Director.
• Having knowledge in Stripes and Struts Framework, Spring, Web Services Apache Axis2, RestFull , Hibernate and Eclipse plug-in Development.
• Experience with development and execution of Automation Scripts using QTP.
• Strong in Analyzing Business Requirements and Developed Test Plans, Test Scripts and Test Cases and Execute them.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner, QTP.
• Experience in working with Multiple Relational Databases like Oracle 9i 8i 7.x, SQL Server 2000, MS Access, XML and Flat Files. Expertise in writing SQL queries to verify the database.
• Documented all Test Cases in Quality Center. Executed both manual and automated scripts from Mercury Quality Center9.0.
• Hands on Experience on JSON Services and Parsing
• Good functional and QA working knowledge in Siebel CRM Testing Web Services and Callcenter modules.
• Responsible for ER Development work related to as well as Remedy customizations. Created automated Load test scripts using Load Runner.
• Utilized Agile SCRUM and PMI methodologies to monitor, steer and develop project objectives.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Knowledge in the ETL Extract, Transform and Load of data into a data ware house date mart and Business Intelligence BI tools like Business Objects Modules Reporter, Supervisor, Designer, and Web Intelligence .
• Proficient in Database Oracle, SQL Server testing skills using advanced SQL, PL/SQL
• Versatile team player with good communication and problem solving skills with all management levels
• High proficiency in Scheduling, Managing resources and activities in QA Teams
• Present and train team members on tools obtained.
• Setup and maintain QA Test Lab for testing maintenance.

SOFTWARE SKILLS

Operating Systems Languages - Windows 98 ME XP, UNIX, C, C , JAVA, SQL, VB 6.0, Quality Standards Implementation knowledge of ISO 9001 ISMS Info. Security Management System

Testing Tools - Mercury Interactive Win Runner 7.6 8.0, Load Runner 7.8 8.0, Quick Test Pro 6.5 8.0, Test Director 7.6 8.2, Quality Center 9.0

Conversant with Web Technologies - HTML, ASP, XML, DHTML, VB script, Java script, Java Servlets, JDBC, Applets

Documentation Tools - MS-Office, MS Project.

EXPERIENCE:

Confidential

Sr QA Analyst

Responsibilities

• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Written smoke test cases in Quality Center and modified them when they are automated.
• Created GUI specifications with Page flows, page business actions and screen mockups
• Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
• Developed QA Test Plan from technical specifications and requirements for this project which deals mainly with three areas i.e. presentation tool, integrated genesis selling tool and catalog API.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Manually tested the whole application before going for the automated testing.
• Involved in testing the conversion of the application into web application using XML web services.
• UAT testing performed along with call center managers to make sure that application meets their requirements.
• Involved in Data Modeling of both Logical Design and Physical design of data warehouse and data marts in Star Schema and Snow Flake Schema methodology.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Translated Business processes into Informatica Mappings for building Data marts
• Extensively involved in the automation of Regression Test Cases by scripting.
• Used Controller to organize the test scripts, Execute and Report scenarios.
• Performed Data driven testing, Correlation and check point in the scripts.
• Enhanced the scripts and developed various functions to enhance the scripts.
• Extensively worked on Performance Monitoring and analyzed the response time, Memory leaks, hits sec and throughput graph.
• Involved in development and reporting of quality assurance project metrics.
• Created Data Driven Testing for positive and negative scenarios, by creating and storing data sets in MS Access.
• All the test scenarios which have been satisfied with the functionality are moved to automation testing using Quick Test Professional.
• Responsible for collecting and analyzing the test metrics and then submitting the reports keeping track of the status and progress of the testing effort.
• On-call Production Support 24x7 , monitoring and maintaining multiple Applications in Development and QA and Production Environments.

Environment: Quality Center 9.0, Window NT, Web Logic, Java, Quick Test Pro 8.2, Mercury Quality Center, J2EE, UNIX, XML, JIRA, Sybase, SQL, PL SQL, Oracle9i/10g

Confidential

Sr QA Analyst

Responsibilities:

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Played key role in defining test automation procedure and standards, creating Win Runner and Quick Test Professional scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software
• Created automated Load test scripts using Load Runner.
• Conducted GUI and functionality testing using QTP.
• Conducted data driven testing using QTP to conduct backend testing
• Lead Business Intelligence reports development efforts by working closely with Microstrategy, Teradata, and ETL teams
• Used different ad-hoc analysis, the Reports assist in defining strategy for each customer category.
• Informatica was used for ETL process and Business Objects 6.5.1 XI R2 are used for Reporting duties.
• Responsible for cost estimation and timelines for various Business Intelligence reports
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Performed Load and Stress Testing using Load Runner.
• Automated confidence tests that run on new builds on regular basis.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
• Evaluated testing results for each potential release build using Test Director, Quality Center and Bugzilla reports, listing summarized bug information in priority sequence, recommended viability of release for production.
• Involve in preparing Trace Matrix to design test cases
• Preparing Weekly action report QA feed back to QA team Manager.

Environment: QTP, QC, Load Runner, Win Runner, ETL, Business Objects, Test Cases, Test Scripts, Test Director, Bugzilla.

Confidential

QA Tester

Responsibilities

• Identified documented data sources and transformation rules required to populate and maintain data warehouse content.
• Analyzing the ETL process created in Informatica, developed SQL queries and tables which replicated the ETL, and compared the SQL results with the Informatica tables.
• Created test cases to test the liability, comprehensive, collision coverages.
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Used JSON for data exchange between application modules.
• Used Data warehousing for Data Profiling to examine the data available in an existing database.
• Conducted GUI and functionality testing using QTP.
• Directly managed multiple projects involving multiple team sizes. One of the key projects using SCRUM development methodology handling highly sensitive data. Recommendations established new firm wide coding and testing standards.
• Developing Customer Remedy applications.
• Configured the Data mapping between Oracle and SQL Server 2005.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Backend testing of the DB by writing PL SQL queries to test the integrity of the application.
• Responsible to import the data from Crystal reports by using Business Objects Live office into Microsoft Excel and Word.
• Tested and Validated SOAP Request and SOAP Response messages.
• Worked with SQL queries using MS Access for data manipulations.
• Perform GUI, Integration, white box, middle ware and web service testing.
• Involved in Black Box Testing, Performance Testing, Functional Testing and Integration Testing.
• Conducted data driven testing using QTP to conduct backend testing.
• Involved in end to end testing from Quick Quote to the policy activation in both frond end application and in the mainframe.
• Assisted in test environments scenarios to facilitate upgrade process on AS 400.
• Research in design methods to create scenarios for adequate test coverage.
• Performed database validation in the Mainframe to ensure the data entered through the frond end reached the database.
• Regression testing was performed after each new build of the application.
• Created and Documented test cases and test data for Business Users.
• Also responsible for Design and Development of SSIS Packages to load the Data from various Databases and Files.
• Extensively involved in System testing, User Acceptance Testing
• Kept all testing requirements, test cases in Test Director and executed all test cases from Test Director.
• Documented the entire testing process, test cases and test results.

Environment: QC, C , Asp.Net, XML, Oracle, SQL Server, QTP, manual Testing, JSON ,MS Office Suite, MS Project, Test Director, Windows2000.

Confidential

QA Analyst

Responsibilities:

• Created Test Plan, Test Strategy, Test Procedure, Test estimation and Test Scenarios for different phases of testing.
• Worked on Test plan and Test bed area of QC and synchronized QC with QTP.
• Participated in Requirements gathering and bug reviews meeting.
• Development of Offshore Testing component by establishing client communications while operating at Onsite.
• Tracked and reported defects using Quality Center.
• Involved in testing efforts by analyzing the requirements of the applications.
• Estimated and obtain management support for the time, resources and budget required to perform the testing.
• Developed Test Strategy Master Test Plan, Iterative release Test Plan.
• Reviewed various reports prepared by Test engineers.
• Developed Test Summary report for Functional test, Regression test, Section 508 test, and Performance test.
• Kept track of the new requirements change in requirements of the Project.
• Analyzed BRD and produced walkthrough report.
• Developed test scenarios, test plan and test cases based on SRS System Requirement Specification.
• Performed different types of testing such as full functional, Ad-hoc, Integration, Regression, Positive, Negative, Boundary, Back-end etc.
• Developed and maintain RFT scripts to automat Regression and Integration Test Cases.
• Involved in setting up Different checkpoints in RFT Scripts to verify the expected results.
• Involved in UAT and interfaced with automation team to ensure the automated scripts comply with system test requirements.
• Extensive experience working with Crystal Reports Business Objects Server and integration to Remedy Products. Designing and scheduling custom reports. Experience with BMC Analytics and associated products.
• Enhanced the automated scripts to import data from Data pool and Excel Spread Sheet sources for data-driven test in Java.
• Performed Performance test in Rational Performance tester.
• Developed user-defined functions for reusing in different tests.
• Created and report defects as found during testing in JIRA and Excel.
• Conducted overall quality assurance responsibilities including writing test plans, detailed test cases, test scripts, and test automation development, test execution, defect reporting and tracking, full documentation, and supervision.
• Created different types of testing documents such as Test Progress report, Test Analysis Report etc.
• Developed test scenarios and create test plan and test cases based on FRD for Logging Database.
• Performed test for Logging Database, ETL and Report.
• Communicated with developers and project manager and Business Analyst for detected defects as needed.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access. Produce performance reports and implement changes for improved reporting.
• Coordinating with other teams like planning, applications, Environment and Media
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Worked on trouble ticket process for the releases using Quality Center.
• Involved automated activities to improve the existing processes.
• Performed backend testing using SQL queries and analyzed the server performance on UNIX.
• Analyze the functional requirements, writing test cases for each and every object. Using test specs and test frames created, automated the test cases using Test Director.
• Involved and responsible for creating weekly status reports regarding the progress of testing process.

Environment: QTP, Quality Center, Water fall methodology, Oracle 11g, PL SQL, Windows7, TOAD, Citrix, Load Runner.

Confidential

QA Analyst

Responsibilities:

• Reviewed requirements together with QA Manager ,Vice President of Human Resources Business Analyst
• Facilitated four-hour long round table discussion with most HR directors, managers and analysts along with QA manager to get their input ad-hoc UAT in the project
• Converted various SQL statements into stored procedures thereby reducing the Number of database accesses.
• Prepared Use cases and Activity flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO 2003.
• Wrote PL SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Reviewed Technical Specs together with the team of two developers
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing reviewed their consistency with the business requirements.
• Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
• Performed White Box, Black Box, and Usability Testing
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Reviewed colleagues test cases for testing the development of online resume, uploading users documents such as application and resume , browsing through jobs, selecting and applying for the jobs
• Used SQL to test various reports and ETL load jobs in development, QA and production environment
• Documented the outcomes of all the testing in MS Word and MS PowerPoint
• Developed automated Test Scripts in Win Runner using Test Script Language TSL for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Prepared PowerPoint slides of all the outcomes with the focus on defects and presented to the team of Business Analyst, VP of Human Resources, and the Developers
• At the end of the project period, a few defects with open status were sent back to the developers through VP and BA

Environment Win Runner, Test Director, MS Office, MS Visio, MS project, Load Runner, Quick Test Pro, Quality Center, Windows NT 00, SQL, SQL Server, XML.