Summary:

• Worked seamlessly in both QA and QC departments in the Market Research, Healthcare, Oil Gas, Energy, Finance sectors over the last 8 years
• Extensive experience in manual testing and automation testing
• Core expertise in User Acceptance Testing
• Highly experienced in cross-browser testing
• Experience includes testing Web applications
• Well-versed with all models of SDLC including Waterfall, V, Prototype and Spiral models
• Exposure to Agile process and methodologies
• Thorough experience in implementing STLC
• Created hybrid automation frameworks and executed automation scripts for regression testing using HP QTP
• Hands-on experience in using automation testing tool Selenium
• Established standardization for best practices across all the business units of the organization for processes.
• Responsible for the implementation of Quality Assurance guidelines by teams across the company for process manuals
• Experience in developing user training documents
• Good understanding of CMMI guidelines
• Interacted with Developers regarding business/functional requirements, bugs, enhancements and test case review meetings
• Expertise in both Positive and Negative testing of the application
• Effectively involved in bug tracking using Quality Center, Bugzilla and Jira
• Efficient in testing Products as wells as Projects
• Collected Test metrics on regular basis and coordinated with the team for timely project delivery
• Experience in executing SQL queries and xml validation
• Proficient in using Microsoft Office tools
• Strong experience in working well independently as well as effectively in teams
• Eye for detail, excellent communication skills, efficient team management, zeal to excel, commitment to quality while adhering to deadlines, self-motivated and strive to achieve goals with determination
• Engage in online testing activities such as on 99tests.com, usertesting.com
• Prior experience includes copyediting and proofreading in the publishing industry for approximately 2 years

Professional Experience:

Confidential

Role: Sr. Quality Analyst

• Confidential is a managed healthcare company that offers a broad spectrum of products and services through two distinct platforms: United Healthcare, which provides health care coverage and benefits services and Optum, which provides information and technology-enabled health services. Participated in the manual testing of the web application.
• Involved in mapping the test scripts built in excel spreadsheet within the HP Quality Center.
• Identified defects found during the testing process and documented the test results using HP Quality Center.
• Provided daily status report to the Team Lead and project manager.
• Attended weekly status meeting and considering the requirement changes.
• Created Test Plans and Test Scripts by analyzing the Business requirements and System Requirements of the Application.
• Executed test cases manually for the web application.
• Responsible for executing test cases and reported test results to developers using Quality Center.
• Participated in weekly reviews, walkthroughs and presentations to keep the entire testing team on the same platform.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Performed Functional testing for new developments/enhancements.
• Developed Manual scripts using Quality Center to perform functional and regression testing.
• Conducted Functionality testing during various phases of the application.
• Verified and Validated the Manual Test scripts.
• Assisted Quality Center Admin in creating Users, Domains and their access levels.
• Developed test scripts for Acceptance test and Regression tests and executed them.
• Regular interaction with Developers to discuss various problems and issues.
• Extensively used HP Quality Center for Test management and execution of test cases.

Environment: Windows XP, Quality Center, QTP, VB script, SQL Server 2008

Confidential

Role: Functional Tester

• Confidential is a market research company engaged in providing data analysis and consulting solutions to the healthcare and energy industries. The company provides its clients online products that include reports and online portals featuring vast pockets of information pertaining to niche topics in each sector that the company focuses on. Product of each sector is called 'eTrack' which includes detailed information on Company Profiles, SWOT profiles, Financial Deals, Company News and Industry-Specific Reports. My role involved checking functionality and user acceptance on all of the following products: Petrochemicals eTrack, Pharma eTrack, Medical eTrack, Power eTrack Alternative Energy eTrack, Nuclear eTrack , and Oil Gas eTrack. Was also involved in internal audits and QA documentation. Performed lead responsibilities as well.
• Extensively involved in User Acceptance Testing.
• Role involved lead responsibilities such as delegating tasks, compiling subordinate reports, imparting training sessions on quality, coordination with managers of other teams etc
• Thorough experience with all levels of testing including Functional Testing, Integration Testing, System Testing, Regression Testing along with strong experience in preparing reports.
• Conducted browser compatibility testing on Internet Explorer, Mozilla, Chrome.
• Interacted with the production teams and liaised with business analysts regarding product specifications and implementation of business logic by developer team.
• Reviewed test cases prepared by offshore team in accordance with defined guidelines and processes.
• Participated in peer reviews of test artifacts.
• Conducted integration, system and User Acceptance Testing for all modules in case of product upgrades.
• Conducted smoke testing as well as Integration Testing, System and User Acceptance Testing for new products.
• Conducted Regression Testing whenever code changes were made.
• Generated Test Metrics showcasing number of test cases executed, number passed, number failed and number left to execute in weekly updates to management.
• Prepared and updated all business stakeholders regarding project status with weekly, monthly and quarterly reports.
• Suggested product enhancements to management before product launches for enhancing user-friendliness and consistency.
• Authored quarterly reports for senior management's perusal to be used as input for product enhancements in the forthcoming product releases.
• Extensively involved in Quality Assurance process.
• Responsible for the coordination and creation of documentation such as user manuals, help guides and other user-friendly literature by all teams in the company.
• Responsible for implementation of QA best practices by all teams in the company.
• Coordinated with offshore project team members to achieve project goals through status meetings and reviews.
• Worked collaboratively with development team and production teams in testing complex features and in the overall enhancement of software product quality in terms of functionality, user-friendliness and consistency.
• Conducted internal audits of processes across all the teams in the organization to ensure uniformity in process manuals and reporting methodologies.
• Carried out test documentation using MS Office - Word, Excel and PowerPoint and Bugzilla.

Environment: Windows XP, .NET, MS SQL Server, MS Office, Bugzilla

Confidential

Role: Quality Assurance Analyst

• Confidential is a diversified financial services company and operates through four business segments: Commercial Banking, Branch Banking, Consumer Lending and Investment Advisors. Also Contributed toward user acceptance testing of the application.
• Identified Business Scenarios and prepared Test Cases accordingly.
• Conducted UAT as part of main responsibility.
• Worked on the modules in Personal Banking section.
• Tracked daily deliverables and update management that test execution is aligning with project schedule.
• Exposure to xml validation.
• Maintained strong relationship good rapport with on-shore off-shore team members.
• Prepared Test plan conducted Test execution, Status updates and raised Defects in QC tool.
• Extracted status reports from QC and updated all the stakeholders periodically.

Environment: MS SQL Server, MS Office, QC

Confidential

Role: Quality Tester

• Confidential is a global business services, technology and document management company that provide business process services, printing equipment, hardware and software technology for managing information from data to documents. Role involved manual and automation testing.
• Involved in Business Analysis and requirements gathering.
• Studying functional requirement specifications, technical design documents and related artifacts.
• Participated in BRD walkthroughs and analyzed business requirements, design document and prepared requirement review report.
• Converted business requirements into test objectives.
• Involved in Data analysis and prepared required test data for validation of test cases.
• Reviewed test cases prepared by offshore team in accordance with defined guidelines and processes.
• Liaised with Business Analysts and responsible for driving issue-log meetings on regular basis.
• Used HP Quality Center for Test management and execution of test cases.
• Automated manually written test cases by using QTP.
• Developed automated scripts using QTP to perform functional and regression testing.
• Used Parameterization in QTP extensively to perform Data-Driven testing.
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports.
• Generated Test Metrics showing the number of test cases executed, number passed, number failed and number left to execute in weekly meetings.
• Prepared and updated all business stakeholders regarding project status with daily reports.
• Coordinated with offshore project team members to achieve project goals through status meetings and reviews.
• Conducted Regression Testing whenever some code module is changed.
• Participated in peer reviews of test artifacts.
• Conducted walkthroughs and meetings with development team to discuss solution designs, requirements clarifications and defect resolutions.

Environment: VB Script, QTP, HTML, JavaScript, ASP.Net, Oracle, SQL

Confidential

Role: Quality Analyst

• Serve IT Solutions offers software development and offshore outsourcing services to various clients in the Confidential
• The objective of the application was to create a website for a manufacturing company which deals with its dealers and suppliers. Transactions involved quotations passing between the dealers and company, suppliers and company's administrators, updating product status etc. I was primarily part of testing the Dealer module.
• Performed Manual and Automation testing of the website, with a key role in front-end GUI testing of the application in Internet Explorer.
• Documented test plans and test cases based on the Use Case Documents.
• Responsible for Functional, Regression testing, Integration testing and User Acceptance Testing.
• Conducted functional testing and analyze technical testing results to verify compliance with functional and technical requirements.
• Developed and maintained test cases and test scripts provided daily status feedback to the test lead.
• Assigned priority status to bugs and coordinated with developers to fix bugs in stipulated timeframes.
• Updated existing test cases based on the new requirements.
• Continuously maintained and updated test documentation for my areas of responsibility.
• Involved in submitting Bug Reports on weekly basis.
• Used Excel spread sheets to list problems for different modules.
• Performed Regression testing on the entire application and logged Issues using Jira.
• Created Automation frame work Hybrid framework for some parts of regression testing.
• Experience in writing and executing automated VB scripts for the regression testing of the Dealer module using QTP.
• Created automation scripts using Descriptive Programming as well as with Shared Repositories.
• Created Function Libraries and Driver Scripts.
• Executed SQL queries.

Environment: Java, HTML, SQL Server 2005, Windows XP, QTP, MS Excel, MS Word, Jira