Summary

Over 6 years of experience in Application Analysis and Quality Assurance Testing in Web, Client/Server and Mainframe applications. Experience in testing of various applications Insurance, Chemical research, Taxation, Banking and Retail domain. As a QA Manual/Automation tester, experienced in writing and executing test plans, and test cases in Agile and Waterfall methodologies based on collaborative environment. Proficient in all types of testing including functional, regression, acceptance, browser compatibility and adhoc. Proficient in Manual and Automated testing tools like Quick test Pro, Quality center for Web, Client/Server, and Database Applications. Experienced in writing Descriptive programming using VBscript. Developed automated scripts using QTP.

Expertise:

• Well experienced in defining and identifying the Test Scenarios based on Requirements, Writing Test Plans and Test Cases for both Manual and Automation Testing and conducted reviews.
• Expertise in Creating, Enhancing and Executing Test Scripts using HP Mercury Interactive Automation testing tools Quick Test Professional and Quality Center.
• Proficient in writing, maintaining and executing Test Strategies, Test procedures, Test plans, Test Cases, Test Results and generating software defect reports.
• Extensive expertise in Black box, Functional, Usability, Integration, Compatibility, Regression, System, Acceptance, End-To-End, Smoke and Ad-hoc testing.
• Exposure to Standardized Quality Assurance processes like Waterfall Model, V Model and Agile methodology.
• Expertise in Process Management using Quality Center to document Test Cases and conduct triage meetings to resolve issues
• Experience in Writing of PL/SQL Statements in Databases like Oracle and SQL Server.
• Strong understanding of various phases of software development life cycle and can quickly learn the business model and client requirements.
• Experience in Converting Software Requirement Specifications SRS into test
• Cases and test data specifications.
• Involved in documenting, test designing, test planning and creating Traceability Matrix.
• Excellent skills in over all Defect Management/problem Solving including tracking bugs.
• Experience in Web Services testing using SOAP UI.
• Good knowledge on QTP Object Identification, Object Repository, Data Table, Checkpoints, Output values, Actions Descriptive Programming .
• Self motivated team player with strong analytical, problem solving, communication and interpersonal skills.

Technical Skills

Confidential

Sr. QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Detail Design Document.
• Close interaction with developers to understand application functionality and navigational flow.
• Involved in preparation of Test Plan that specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
• Prepared test cases for the system covering SRS document, design document, reviewing them with the developers and finalized the test cases.
• Involved in documentation, setting up the Test Environment and identifying the Test Scenarios.
• Performed Validation Testing, Integration Testing, System Testing, Functional Testing, Regression Testing.
• Created Smoke test cases and ran Smoke tests after each build.
• Executed SQL queries using Toad to test the data in the back end.
• Interacted with Developers, Business analysts, Deployment team, Database team in an efficient and effective manner.
• Participated in Business Requirements Walk through, Test Case reviews, Test result reviews and status meetings to ensure steady progress.
• Involved in the Waterfall and Agile Scrum Methodologies.
• Identified the bugs and logged defects using Quality Center and closely worked with Developers to Fix and Retest.
• Created and presented the daily defect status to release management.
• Documented all the test results and maintained them in public folder to make sure it was accessible to all other team members.
• Trained new members of the team.

Environment: Quality Center 11, Java, Oracle, TOAD, Win'XP, Internet Explorer, Firefox, MS Office Tools.

Confidential

Sr, QA Analyst

The Labor Management project is to select, configure, integrate and implement a labor management solution that meets prioritized business requirements and to increase visibility through reporting. This includes changes to business processes and workflows to complement the tool's design and training. It is expected that this will optimize productivity by increasing operations efficiencies and labor forecast accuracy.

Responsibilities:

• Close interaction with developers and Business Users to understand WFM Work Force Management application functionality and navigational flow.
• Involved in preparation of Test Plan that specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
• Prepared test cases for the system covering SRS document, design document, reviewing them with the developers and finalized the test cases.
• Performed Integration Testing, Functional Testing, System Testing and User Acceptance Testing.
• Interacted with Developers, Database team in an efficient and effective manner.
• Tested the application functionality in e- Learning Laptops.
• Participated in Business Meetings, Test Case reviews, Test result reviews and status meetings to ensure steady progress with the Business Users.
• Involved in testing Integrating of POS systems for Punches and Schedules of the WFM application
• Involved in the Waterfall Methodologies.
• Identified the bugs and logged defects using Quality Center and closely worked with Developers to Fix and Retest.
• Created and presented the daily defect status to all Managers.
• Tested WFM application using Mobile some of the functionalities are Available
• Used SQL developer to test the Integration flow is working from backend to Front end application.
• Performed Positive/Negative testing to check the functionality of the application.
• Documented all the test results and maintained them in public folder to make sure it was accessible to all other team members.

Environment: Web Applications, Java, DB2, Internet Explorer, Linux, Firefox, MS Office Tools, POS Systems.

Confidential

Sr. QA Analyst

Huntington uses Hogan Mainframe application to store customer account details and uses the mainframe tool to verify the details in different CIS screens. Orbit and Acaps are both mainly used applications to create the loans and used by customers. Huntington manages different accounts like checking, business, savings and money market accounts. Huntington analyses accounts through account analysis which receives and posts the service activities volume from various banks systems Hogan deposits, ACH, lock box, wire systems etc... and calculates the applied prices based on the volumes.

Responsibilities:

• Analyzed Business Requirement Document and Detail Design Document.
• Close interaction with developers to understand application functionality and navigational flow.
• Involved in preparation of Test Plan that specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
• Prepared test cases for the system covering SRS document, design document, reviewing them with the developers and finalized the test cases.
• Involved in documentation, setting up the Test Environment and identifying the Test Scenarios.
• Performed Validation Testing, Integration Testing, System Testing, Functional Testing, Regression Testing.
• Created Smoke test cases and ran Smoke tests after each build.
• Executed SQL queries using QMF to test the data in the mainframe applications.
• Interacted with Developers, Business analysts, Deployment team, Database team in an efficient and effective manner.
• Participated in Business Requirements Walk through, Test Case reviews, Test result reviews and status meetings to ensure steady progress.
• Involved in the Waterfall and Agile Scrum Methodologies.
• Identified the bugs and logged defects using Quality Center and closely worked with Developers to Fix and Retest.
• Created and presented the daily defect status to release management.
• Documented all the test results and maintained them in public folder to make sure it was accessible to all other team members.
• Trained new members of the team.
• Coordinated Testing Tasks with Off-Shore Team.

Environment: Quality Center 9.2, Mainframes, Java, DB2, QMF, Win'XP, Internet Explorer, Firefox, Passport, MS Office Tools, Teller Machines.

Confidential

Sr . QA Analyst

Confidential This is a critical investment for the future of Ohio Department of Taxation. STARS integrates all tax information into one database and offers major functions for all state-administered Confidential like state sales and use tax, the corporation franchise tax, and employer withholding for state and school district income taxes.

Responsibilities:

• Involved in writing and executing system test plans and test cases. The test cases were developed after reviewing the business requirements document, and technical specifications document with State Tax Advices.
• Involved in Business and Functional Specification review meetings with ODT Internal users, Design walkthroughs and Test Plan reviews.
• Performed the testing of the user interface to validate the requirements.
• Analyzed the requirements for the application functionality.
• Developed the Test Suites. Tracked the defects using Quality Center.
• Manually tested data from high level to detail level during verifications.
• Involved in the analysis of the project for integration testing.
• Wrote SQL queries for validating the data from front to the back end.
• Interacted with Functional, development teams to develop test scripts based on the requirements and business process procedure.
• Performed System testing, Integration testing and Regression testing during various phases of the application.
• Involved in checking data flow through the front end to backend and used SQL queries, to validate the data from the database.
• Coordinated with UAT team by providing them with test cases and test data.
• Involved in maintaining existing Test Plans, Test Cases based on the enhancements and Change Requests.
• Involved in testing User Interface Modules to support the application requirements.
• Used SOAP UI for testing Web Services.
• Involved in executing and running batch jobs using Tivoli.
• Participated in defect reviews meetings with the developers and presented the defect reports in the defect review meetings.

Environment: Quality Center, ETM Tool, Tivoli, SQL Server, Oracle, Windows XP, JAVA and SOAP UI

Confidential

Manual/Automation Tester

• STN AnaVist 2.0 STN AnaVist enables easy, dynamic visualization and analysis of sci-tech and patent-oriented information. STN AnaVist works with STN Express to analyze content from STN, the premier online service for science and technology. In addition to analyzing search results from the multidisciplinary CAplus database and the patent databases USPATFULL and PCTFULL, the new version of STN AnaVist analyzes content from Derwent World Patents Index DWPI , a database providing information on patent publications.
• SciFinder on the Web - SciFinder on the Web is a web based research discovery tool that allows exploring the CAS databases of disclosed research in chemistry and related sciences, including the world's largest collection of substance information, the CAS REGISTRYSM. CAS makes this information available to researchers through SciFinder and STN, the best search and retrieval tools for scientists and information professionals.

Responsibilities:

• Involved in project planning activities to determine test scope with Clients, Analyze Business requirements and understand the Customer expectations.
• Created test plans for specific releases.
• Developed scenarios for writing test cases.
• Responsible for Writing Test Cases based on requirements using Quality Center.
• Involved in testing Client/Server and Web based applications.
• Involved in manual, regression and functional testing of some screens.
• Involved in Execution of Test cases System Testing, Functional Testing, Database Testing and analyzing the Test Results.
• Performed Cross Browser testing in IE, Firefox and Cross Platform testing.
• Involved in testing the new functionalities based on test cases and coordinated with development in fixing the issues.
• Involved in developing automation scripts using QTP and integrated the script with Master Script after successful release.
• Automated test cases, for data driven tests and linked test scripts using QTP to perform Regression testing of different application versions.
• Optimized QTP scripts for Regression testing of the application with various data sources and data types.
• Involved in maintaining old QTP scripts and modified the scripts based on fixes or requirement changes.
• Involved in regression tests for each new build in QTP and communicated results to management.
• Developed Descriptive Program for Objects, whose properties are dynamically changing.
• Performed Data Driven Testing using QTP for testing the application for multiple data.
• Used Object Repository to capture the objects of the application.
• Used Object Spy to view the properties of the object at run time using Quick Test Pro.
• Involved in Scrum model Agile Methodology which has daily meetings.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Worked with internal customers in writing the QTP Script for their specific application areas.
• Coordinated Testing Tasks with Off-Shore team.
• Involved in providing weekly test status reports to management.

Environment: Quality Center, QTP, Oracle, Windows XP, JAVA, Web Logic, .NET, Excel

Confidential

QA Analyst

• Agency Office Automation AOA - This System is nationwide insurance product, which caters to various product lines including Fire, Health, Life, Auto, etc. It runs on Unisys CTOS workstations and is developed using COBOL and ISAM files. This system exchanges data with the Nationwide Auto Processing System NAPS which is resident on an IBM mainframe. NAPS consolidate and process the policy data for the Auto automobile insurance line of business.
• The project involves web enabling of the Agency Office Automation system to enable customers to submit and monitor claims and for prospective customers to apply for new policies via the Internet. For this purpose, the Auto insurance line of business module of the Agency Office Automation System is being migrated, as a pilot project.

Responsibilities:

• Responsible for analyzing new system requirements and developing test plan for the project based on SDLC
• Defining and performing the Test Strategies and associated scripts for the Verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
• Reviewed and analyzed requirement document for writing the Test cases for Mainframe applications.
• Developed and updated Test plans, Test Matrixes, Test Scenarios and Test Cases for all company types and products.
• Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Writing and executing Test cases and Test Scripts after reviewing the business requirements and technical specifications.
• Interacted with Developer and QA team lead in different defect raising situations.
• Verified the results after executing the Test cases.
• Excellent knowledge and working experience with Test Planning, Test Execution and Test Results analyses.
• Worked with development teams investigating and correcting software bugs and deficiencies based on the testing results.
• Performed various types of testing, such as Functional, Regression, User Acceptance and Negative testing.
• Generated Test Scenarios, Test Cases and Test Data. Executed tests, created reports in defect tracking tool Quality Center.
• Interacted with Business Analysts to resolve requirement issues.
• Logged and Tracked Defects in the Quality Center, and closely worked with Developers to Fix and Retest.
• Performed Positive/Negative testing to check the functionality of the application.
• Used Quality Center for defect reporting and tracking.
• Developed Test Metrics on a weekly basis.
• Performed End to End System testing of the application.
• Performed Front end and Back end testing for Mainframe Applications.
• Weekly status report with the project manager and developers.

Environment: Quality Center, IBM Mainframes, COBOL, Windows 2000/XP, Excel, DB2

Confidential

QA Analyst

Confidential Company offers a suite of variable universal life VUL insurance products to meet our changing needs. It provides different products like Mutual funds, saving and Investment plans, Annuities, Retirement Planning etc.

Responsibilities:

• Analyzed Business Requirement Specification BRS document, Software Requirement Specification SRS document and Used Cases for developing Test Plan, which includes objective, scope and testing strategy.
• Interacted with the Developers on a daily basis to discuss the requirement specifications.
• Performed Validation tests to ensure that the developed functionality meets with the specifications prior to testing.
• Created automation test scripts using QTP.
• Created and enhanced VB scripts for regression testing with verification checkpoints
• in QTP.
• Developed reusable QTP VB scripts and customized as per the test requirements.
• Used VBScript for Test Automation tasks, files and database manipulations.
• Updated and managed multiple scripts using Shared Object Repository.
• Extensively used Object Spy to view both the run time object methods and test object methods associated with an object.
• Extensively used QTP Check points Object Property, text, table and database .
• Parameterized test scripts to ensure unique set of data inputs.
• Executed the QTP automated test scripts verified the results.
• Involved in developing and executing manual test scripts to support testing requirements
• Created and maintained Shared Object Repository using QTP.
• Executed test scripts, reported defects in Bug Tracking System and prepared test results. Performed functional and regression testing using QTP.
• Performed Functional, System and UAT Testing based on the test plan to ensure complete verification at different phases of life cycle.
• Used Quality Center for defect reporting and tracking.
• Executed and modified the scripts as per the enhancements and bug fixes of the application.
• Identified software defects and interacted with developers to resolve them and provided full support to the development team.
• Documented the Daily Defects Status with the help of QA Metrics.
• Used CVS to maintain version control for all the documents related to project.
• Responsible in providing status reports to the team lead.
• Interacted with Developers and Business Analysts regarding Test requirements and defects.

Environment: Quality Center, Win2000, QTP9.1/9.2, Java, EJB, Weblogic, Servlets, JSP