TESTING ANALYST

Senior Quality Assurance Tester/Analyst professional seeks to provide top-quality support to ensure a competitive advantage in the global marketplace. Possess a solid educational foundation combined with measurement and analysis of e-mail, search engine, online media and Web 2.0 marketing for both e-commerce and lead generation web business models. Offer excellent communication skills, computer proficiency and an understanding of organizational strategies to help meet corporate objectives. Worked as a QA Lead and Senior Software Quality Assurance Tester/Analyst with a 17 year background. Diversified experience in Manual and Automated testing of software projects, database testing, and analysis design. Extensive experience in all phases of SDLC and broad contribution to Analysis, Design, Development and Testing of Software applications. Worked with offshore teams in all phases of Manual Testing, Integration Testing, System Testing and Business Functionality Testing Regression Testing of applications and Smoke Testing. Highly self motivated with leadership experience in execution of a project. This resume reflects that last 10 years of my experience.

PROFESSIONAL EXPERIENCE

Senior Quality Assurance Lead

Confidential , Georgia

• Author and analyze complex master test plans and related documents, test cases, test schedules test scripts.
• Identify and track defects, issues, risks, and action items for the team using HP Quality Center and QTP and Jira.
• Review regression testing to validate the resolution of any software, infrastructure or system defects from the Sr. Analysts.
• Provide expert technical direction to analysts, associates and contractors.
• Working on Web based applications and systems .com
• Testing connection with all social media outlet including facebook, twitter, instagram and linkedIn
• Working on Mobile devices such as iOS, Android and tablets
• Development and Verification of Performance Testing Checklist
• Provide updates Planning reports, Analysis reports, Execution reports, Issue/Resolution reports to Manager's, Project Manager's and QA Manager's

Senior Quality Assurance Analyst

Confidential

• Author and analyze complex master test plans and related documents, test cases, test schedules test scripts.
• Identify and track defects, issues, risks, and action items for the team using HP Quality Center 11 and QTP.
• Review regression testing to validate the resolution of any software, infrastructure or system defects from the Sr. Analysts.
• Responsible for paid return labels and follow up with packing list using the component Web Return
• Provide expert technical direction to analysts, associates and contractors.
• Working on Web based applications such as Sharepoint, Homedepot mobile app.
• Responsible for data displaying on Facebook and LinkedIN
• Responsible manual testing of The Home Depot website homedepot.com along with web applications.
• Responsible for validating application using Mobile Devices
• Lead weekly BAU releases
• Responsible for requirement traceability
• Tested automated scripts using Selenium and Test Complete
• Responsible for delivering daily FED BAU daily status reports

Senior Testing Analyst

Confidential

• Coordinated applications including interfaces that were moved from the Minute Maid Houston facility to Atlanta
• Organized and maintaining projects using Agile/Scrum Methodology
• Analyzed application with the following technologies: Micro focus Cobol, Thoroughbred Basic, Powerbuilder, PL/SQL, Windows NT/2000/2003,Citrix, Window Terminal Server, Oracle Essbase, Oracle Discoverer, MQ Series, and TIBCO Webmethods.
• Managed application activities: Sunset of certain applications, application upgrades and application migration.
• Validated interface connectivity and security includes access and groups are all setup correctly. Examples of connectivity: Shared Drive Access, Printing of invoices remotely, Fax Testing and Remote file/print jobs and shares.
• Responsible for High Risk Applications such as: Test Director Managed, Initial Implementation Testing, Client Approved System Testing consisting of general access to unique functionality, data and general navigation.
• Performed regression testing for application that had functional changes, Load Runner Performance Test and UAT.
• Tested integration of different social networking sites such as: Facebook, Myspace, Twitter and LinkedIN.
• Coordinated daily status meetings with test team and managers.
• Worked with Offshore team to insure databases were working correctly and all builds were delivered in a timely manner.
• Managing day to day test activities and giving accurate test status reports and metrics.
• Created test plans and overall testing scope for the test team.
• Executed test cases when appropriate and enter defects in HP Quality Center.

Senior SQA Analyst

• Combined quality assurance and business analyst experience to test software and develop creative solutions to improve the software development life cycle.
• Created test cases and executed tests using Quality Center and MS Excel.
• Analyzed environments such as GUI, Web base, XML, Web Services.
• Managed defects using HP Quality Center, IBM ClearCase,
• Executed automated tests using Quick Test Pro 9.2 and 9.5
• Created SQL's queries using DB2, MS SQL Server and Oracle 9i.
• Created execution metrics, requirements decompositions and traceability matrixes.
• Improved defect management processes.
• Prepared flow charts and process diagrams.

Quality Assurance Tester

• Developed, delivered and supported IT systems and services as well as web trend testing using Fiddler and being a part of implementing Web 2.0.
• Designed documents using Team Foundation Server TFS .
• Entering and tracked defects using HP Quality Center and Bugzilla.
• Analyzed application on the following environments: UNIX, XML and .NET.
• Analyzed mobile products using Apple, Samsung, IMAX, eWeb.
• Direct experience creating quality manual test plans and test cases of products that have been released into commercial environments using Java scripts.
• Organized and maintaining projects using Agile/Scrum Methodology as well as deploying multiple environments.
• Tested integration/uploading social media outlet networking sites such as: Facebook, Myspace, and newly added Twitter.

Software System Engineer

• Tested and maintaining healthcare billing claims using Bethesda Hospital UB-04 UB-92 hospital claim forms along with C-35 Workers Compensation Commission, SHPS Healthcare Spending Account Claim Form as well as backlogs.
• Analyzed Medicaid and Medicare HC-0460 Claims forms.
• Utilized the Mercury Quality Center tool to manage and organize activities like, requirements coverage, test case management, test execution reporting, defect management, and test automation.
• Organized and maintaining projects using Agile/Scrum Methodology
• Formulated Test Plans and Test Cases based on the User Requirement and System Requirement documents for the functional, security, performance, configuration and usability testing.
• Applied understanding and knowledge of QA testing methodologies and QA lifecycle white box, black box, functional and customer oriented testing.
• Exhibited programming proficiency in COBOL, and C when helping to debug issues
• Used SharePoint for content management and to facilitate information sharing throughout the organization
• Executed, document and work through resolution of formal test cases through a defect tracking system in Quality Center, Track Web, or Rational Clear Quest.
• Executed documentation through Rational Clear Case, Rational Test Manager and Rational Test Director

Quality Assurance Engineer

• Managed 5 junior testing and delegated responsibilities.
• Prepared execution and result reporting and analysis for complex software applications and system functionality.
• Testing used to verify successful implementation of application requirements.
• Completed manual testing of daily builds-using test procedures, regression and negative test cases.
• Created test requirements along with test plans/scripts using Rational Clear Case and Rational Functional Test.
• Prepared defect reports test metrics for walkthrough sessions to help promote the application using Quality Center and PVCS Tracker.
• Reviewed and approved test cases for various projects
• Interacted with the Project Manger to provide estimates for different phases in the projects and also interacted with the client team to convey the progress
• Oversaw batch cycles end to end testing for over 12 applications
• Defined test strategies, planned and performed and managed all testing activities including functional, UAT, and regression testing.

SKILLS

Web Services, Selenium, Test Complete, Client Server, Software Development Life Cycle SDLC , RUP, Agile Scrum , Team Foundation Server TFS , QA Hiperstation, XCHANGE, Oracle Financial Application, Rational Test Manager, Rational Clear Case, Rational Test Director, Rational Manual Tester, VBscript, Java Script, Compuware, HP Quality Center v10.0 11, Quick Test Professional QTP , Rational Requisite Professional, Rational Functional Tester, Fiddler, Track for Web, Rational Clear Quest, Bugzilla, PVCS Tracker, PTS Tracking System, HP Quality Center, DB2, MS Access, Microsoft Office Suite, UNIX, Oracle 9i/10g, Mainframe, Windows XP/NT/2000/2003, Mac OS