Objective:

Prime focus on delivering quality assurance services and working in conjunction with other teams towards organizational objectives. Highly adaptive, technically sound along with efficient communication skills.

Experience Summary:

• 8 years of experience in IT industry in quality assurance testing in multi-tier client/server web based applications and web portals in service sectors with expertise in Financing and hospitality, travel industry.
• Experience in various Business Domains like Airlines, Insurance and HealthCare industry.
• Excellent understanding of the Software Development Life Cycle SDLC and Testing Life Cycle STLC Process.
• Knowledge of Software Development Methodologies such as SDLC and Agile models.
• Proficient in QA Testing Methodologies like Waterfall, Verification Validation V-Model and Agile and development of Test Plans by getting through Software Requirement Specifications and Product Design Report.
• Extensively involved in all phases of QA process like System Integration Testing, Performance Testing, Regression Testing, User Acceptance Testing UAT
• Hands on experience in Microsoft SharePoint, Drop box, HP Quality Centre Skills in back end testing using SQL queries, triggers, PL/SQL packages on Oracle and SQL Server tables, stored procedures etc.
• Test expert at various levels/stages - Integration Testing, Regression Testing.
• Hands on experience testing the system for non-behavioral requirements like security, usability, performance and reliability.
• Experienced working in standard testing and defect management processes and also in defining processes based on the customer needs
• Proficiency in development of Test Plans, Test Conditions, Test cases.
• Strong skills in backend testing using SQL Queries on RDBMS SQL Server, MS Access.
• Experience in Black Box Testing and Automation Testing.
• Expert at using Microsoft Office Tools like MS Word, MS Excel, MS project and Power Point for Documentation, Reporting and Presentation.
• Solid Back end Testing by writing SQL Queries on SQL Server, Oracle and MS-Access Databases.
• Good interpersonal skills, commitment, result oriented, hardworking with a quest and zeal to learn new technologies and undertake challenging tasks.
• Excellent communication skills and ability to work both independently as well as in a team.

Technical Skills:

Operating Systems : Windows XP, Windows NT, Windows 2000, UNIX, Linux

Tools : Quick Test Professional QTP - Automation test development tool

Application Lifecycle Management ALM/QC -Test management tool

Languages : C, SQL, VB Script

Databases : Oracle, SQL Server

Network Protocols : TCP/IP, HTTP, VPN, FTP, LDAP

Browsers : Internet Explorer, Firefox, Chrome, Safari

Professional Summary:

Confidential

Sr.QA Analyst

Responsibilities:

• Created test plans and reviewed and updated all test cases in Excel and SharePoint, and managed the Requirements Traceability Metrics RTM .
• Maintained and updated the RTM to provide input to project managers and others on the testing process and progress.
• Conducted peer review of test cases and provided feedback on areas of improvement.
• Wrote and executed test scenarios, and coordinated and communicated the status of the testing effort to ensure that the QA Best Practices were followed.
• Used SQL queries to retrieve data from Enterprise Data Warehouse EDW /Teradata and validate them, tested on the Mainframe for data validation and also tested using Pivot Tables for ETL processes.
• Used Citrix to test the application for privacy and security.
• Coordinated and carried out Black Box, Sanity, Functional, Integration, System and Regression, Ad hoc and Security Testing for the RETEK application.
• Followed Agile/Scrum development process.
• Performed software support as necessary in both production and testing environments.
• Used Quality Center to manage defects and track bug lifecycle.
• Identified severity and priority of bugs, communicated to development team and helped minimize duplication of defects during testing cycle via QC.
• Maintained and published all test results, planned and managed UAT process by interacting with stakeholders, analyzing UAT defects and also acted as support for User Education Issues post Go-Live.
• Communicated to and coordinated with team members, managed offshore team and conducted triage sessions with offshore team.

Environment: SQL, ASP, .Net, IBM Mainframe, Agile, Quality Center, SharePoint, Teradata

Confidential

Sr.QA Analyst

Responsibilities:

• Did a thorough walkthrough of business requirements and prototypes with Business Analysts, Code reviews with development team and got a good grasp of requirements, functionality of the airline system.
• Developed Test plans by coordinating with other team members on the road map.
• Involved in developing test cases based on the functional requirements of the application adhering to the defined Software Quality Metrics and Standards by the group.
• Developed test cases by reviewing the requirement documents.
• Mapped the test scripts to the functional requirements in Quality Center 10.0.
• Identified Test Data by querying and created Test scripts for SIT, Regression and UAT.
• Conducted the Functional, System, Integration, Regression, performance, UAT and Smoke Tests for various phases of this application.
• Execution of Manual Test scripts and responsible to track and log the defects using QC.
• Responsible for data analysis, report validation and functional testing.
• Worked closely with Technical Project Managers and Development Team in defect tracking, re-testing and validation.
• Used Database Checkpoints in QTP to verify whether our application is getting the same data from the database.
• Automation test with QTP record and playback, data driven the scripts.
• Verified bug fixes and tested all impacted modules in application.
• Monitored post-implementation system performance to prevent reoccurrence of operational issues and ensure efficient system running.
• Coordinating with other team members and providing status to project manager.
• Created UAT documentation to be used by users.
• Ensure Requirements Coverage with Traceability Matrices.

Environment: UNIX, SQL, Oracle, J2EE, Java, JSP, Web Services, SOAP UI, Oracle Quality Center, QTP, MS Office.

Confidential

Sr.QA Analyst

Responsibilities:

• Reviewed and analyzed requirement document for writing the Test cases.
• Prepared test cases from requirements and design documents and actively executed test scripts in QC to verify software application functionality and adherence to defined business requirement while reporting actual test results.
• Performed Functionality, Integration, Security, System, UAT, Positive and Negative Testing.
• Formulation of traceability matrix, test plan, test cases, test data and test scripts.
• Documented and reported the defects to developers using the Quality center.
• Prioritized the defects and the severity levels using Quality center and discussed with the developers to resolve the issues.
• Responsible for updating existing test cases against the requirements.
• Automated the functionality and interface testing of application using Quick Test Professional.
• Used checkpoints to check properties of various objects using Quick Test Professional.
• Checked for the broken links using Quick Test Professional.
• Responsible for enhancing our QTP tests by inserting checkpoints that search for specific values of a page, object, text and strings.
• Participated in meetings to discuss the status and issues.
• Used Quality center for bug tracking and for maintaining the test documents.
• Wrote SQL queries to validate data.
• Checked the data flow by using SQL queries to extract the data flow from the Oracle and Mainframe database.
• Generated detailed reports of the bugs, the pass-fail reports and the Test results for management analysis.
• Generated Test Summary report after completion of every iteration.
• Gathered the testing status from the Quality Centre on a daily basis and reported to the managers on weekly basis.
• Developed, implemented and executed test methodologies and plans to ensure software

Product quality.

Environment: SQL ,Oracle 9i,VB 6.0,Java,J2EE,WindowsNT,QTP 9.0,TestDirector8.0/8.2, Quality center9.0,Internet Explorer 5.5, Netscape Navigator 7.0 and A0L 8.0, IBM Mainframes, File Aid, TSO/ISPF, SPUFII, QMF, ,UNIX.

Confidential

Responsibilities:

• Develop business use cases, user interface specifications, and user requirement specification documents.
• Coordinated communication between various teams to insure consistency and accuracy across test plans, user manuals and training materials.
• Developed Manual test cases by decomposing use cases for specific functional requirements.
• Interacted with Business teams and Developers to understand business requirements and bug fixes.
• Performed Regression testing to daily builds both manually and running automated scripts using QTP 10.0.
• Tested some of the work groups based on PEGA rules.
• Maintained bug lists for critical issues using Quality Center 10.0, JIRA for bug tracking.
• Distributing work to the offshore team and get the status from them at the end of each day and report back to the QA Manager.
• Responsible for enhancing our QTP tests by inserting checkpoints that search for specific values of a page, object, text and strings.
• Integration testing to verify the data interface between various application modules.
• Provided application support based on issues reported through Helpdesk Tickets.
• Performed Root Cause Analysis for the reported issues.
• Involved in Performance testing using Load Runner Scripting.
• Processes reviewed HLD/LLD: Prepare/Review Test Plan: Review Test Scripts Prepare Test WBS.
• Update daily metrics for the project and track weekly milestones status.
• Implemented testing practices for globally distributed teams.
• Configured and managed Quality Center for the Records Management group's testing needs.
• Prepared Software Test Plan for System Integration Testing.
• Developed, implemented and executed test methodologies and plans to ensure software Product quality.

Environment: PEGA, Quality Center 10.0, QTP 10.0, TFS, SQL Server 2003, Legacy System, MS Office Suite, Windows XP, Unix, HTML, SQL, ASP.NET, Windows NT.