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Quality Assurance Resume Profile

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Professional Summary

  • Over 7 years of cumulative Quality Assurance Software testing and Computer System validation and verification experience on variety of projects and environments in all phases of the Software Development Life Cycle SDLC .
  • Strong knowledge of Software Development Life Cycle SDLC , Testing Techniques and Methodologies
  • Experienced in designing Test Plans, Test Scenarios, Test Cases, Test Reports and Documentation.
  • Highly experienced in all levels of Testing such as Black Box Testing, Positive Testing, Negative Testing, Integration Testing, Functional Testing, System Testing, Regression Testing,User Acceptance Testing UAT and others.
  • Experienced in managing/executing Test plans, Test scripts HP ALM Testing Suite.
  • Strong Knowledge in Bug Life Cycle and Defect Tracking .
  • Expert in writing Test Cases based on the Business Requirement documents.
  • Knowledge in Automation Testing tool like Quick Test Professional and Test Management tool like Quality Center.
  • Generated Test Scripts executed Smoke Testing, Functional Testing, and Regression Testing etc.
  • Knowledge in building Data Driven, Keyword Driven framework, Automation Object Model.
  • Experienced in Descriptive Programming to test the dynamic objects and fire events .
  • Ensured the application was built as per the requirements and performs all intended functions.
  • Well versed with Office utility tools such as MS Word, Excel, Visio and PowerPoint .
  • Knowledge in DBMS and SQL, PLSQL Packages, Procedures and Functions.
  • Excellent communication, presentation and interpersonal skills.
  • Worked in tight schedules on different web and windows based applications.
  • Easily adaptable to any new Technologies and Business environment.
  • Used Agile, Scrum methodologies and involved in Scrum meetings to update the status and Discuss about any changes in requirements.

Technical Summary

  • Testing Tool
  • QuickTestProfessional,TOAD
  • Tracking Tool
  • Rational Clear Quest, Quality Center
  • Programming and Query Languages
  • SQL, PL/SQL, C, C
  • Web Technologies
  • HTML, XML, JavaScript ,TestScriptLanguage
  • Application and Web Servers
  • Apache Tomcat, WebLogic, WebSphere
  • Operating Systems
  • Windows 2000/2003/98/NT/XP/Vista/7
  • Databases
  • Oracle 8i/9i/10g, SQL Server, MS Acess
  • Version Control
  • Clear Case , CVS

Confidential

Role: QA Tester

Description: Order Management is a layered web application. The company portal application will be supporting different online stores. Order placement is done for the products to the vendor, and the order status is updated within. Similarly vendors from their side can receive the orders placed from the stores and they start the required processing for the orders placed.. This project also provides the facility to generate several types of reports for the stores and vendors regarding to their transactions.

Responsibilities:

  • Involved in performance testing of the application features like product lookup and order lookup.
  • Verified the correctness of error messages returned during data input by the user.
  • Used boundary value analysis technique to test the data fields using minimum and maximum values allowed for the specific data input.
  • Tested the security and access features of the web application based on user roles.
  • Extensively tested online Shopping Cart module using which the user can place orders by adding, updating and removing items.
  • Involved in testing functionalities like User Account, Product Search, Orders, Shipping and Delivery.
  • Involved in writing the test procedure for various scenarios specific to each Test Case.
  • Performed module and end to end testing to test the data flow in the application.
  • Performed sanity, functional, integration, regression, back-end testing for all the modules.
  • Performed testing of GUI, Forms and Look Feel of the application based on the UI Requirements.
  • Participated in business and functional requirements analysis and prepared Test Plan document.
  • Developed Test Cases to cover overall functionality and created the Requirement Traceability Matrix to ensure the testing coverage.
  • Wrote several test cases using Quality Center to cover both Positive and Negative testing.
  • Created test data that is used to test the data persistence of the web application.
  • Carried out data validation by executing SQL queries using Toad.
  • Tested the flow of data from front-end to back-end by extracting data using SQL querying.
  • Performed Cross Browser Testing using Firefox and Internet Explorer.
  • Used Quality Center for Bug Tracking and Reporting.

Environment: J2EE, Oracle, Quality Center.

Confidential

Role: QA Tester

Description: Confidential is a medical supplies distributor which includes Pharmaceuticals drugs, surgical products, gloves gowns etc., The project Track and Trace is developed to enable the customer to be able to track the drugs back to the manufacturer, it is developed to be able to meet the requirement for the new drug and Security act Drug Supply Chain Security Act signed by President in . Product tracing supply chain partners pass transactional data to subsequent purchasers data exchange occurs with change of ownership only .

Responsibilities:

  • Test Scenarios and detailed Test Scripts based on business requirements
  • Created Developed Test components and Test plans based on Test requirements in HP Quality center.
  • Updating the Test Requirements, Test Plans, and Test Components as per CR's.
  • Log and track defects using Quality Center
  • Retesting the fixed defects and giving the status.
  • Used Agile, Scrum methodologies and involved in scrum meetings to update the status and Discuss about any changes in requirements.
  • Involved in Product safety and security testing.
  • Involved in Cross Browser Testing on Multiple Browsers like Safari, Google Chrome, Fire Fox, and Internet Explorer.
  • Involved in peripheral testing.
  • Developed Testing Methodology for the entire Testing process
  • Was involved in the GUI Testing for the Look and Feel of the forms.
  • The Test Plan involved the every conceivable bug detection processes like Positive/Negative and Boundary Condition Testing Techniques to detect log and fix the same.
  • Reported Bugs encountered during the test using Quality Center.
  • Quality Center used for creating Test Status Reports.
  • Involved in Application Functional, System and Integration testing
  • Remedy used for Task and Incident Management
  • Analyzed the result files and migrated result data to Excel sheet.

Environment: Quality Center, TOAD, HTML, JavaScript, MS Excel and Windows XP

Confidential

Role: QA Tester

Confidential is one of the four systems The Doctors Company uses for maintaining Medical liability insurance details. Vista Billing System maintains the policy billing information through billing accounts, payment methods , keep the records of refunds,cancellations,Generation of invoices, Interact with STAR Policy System, All Policies will be imported from STAR system to Vista Billing SystemWith drawn Policies, pre renewals will not be imported to Vista Billing system.

Responsibilities:

  • Understand the Business Methodology and Business Requirements
  • Developed Test Cases from Business requirements, Technical Design Documents and Test Plan for

Web Applications.

  • Executed Integration, System Testing, Interface and Regression Test Scripts. .
  • Responsible for coordinating Testing Activities with different Testing Teams.
  • Involved in End-to-End and Security Testing for HR Modules.
  • Completed System Integration test cycle 1 2, Regression testing and helped in completing user acceptance testing
  • Tested whole process like Billing Accounts, Payments Methods, Keep the records of refund cancellations, generation of invoices and interacting with Star Policy System.
  • Tested complete End-to-End functionality of different scenarios like All Policies will be imported from STAR system to Vista Billing System,With drawn Policies, pre renewals will not be imported to Vista Billing system.
  • Inspected /reviewed and updated Functional specifications, test conditions and run sheets.
  • Created Several Test Cases for above Module and stored them in Quality Center
  • Customer Data Created/Edited and modified by using Web based Interface
  • Defects were logged in Quality Center
  • Test Status Reports created by Using Quality Center.
  • Participated in UAT Meetings, Coordinated UAT Process.
  • Participated Project Meetings, Test team Meetings.

Environment : QualityCenter, Quick Test Professional, C , Javascript.

Confidential

Role: QA Tester SBC Communications is the international leader in the telecommunications industry with millions of access lines and wireless customers in the United States as well as investments in telecommunications business in various countries. The SBC Web Shopping Cart was designed for customer convenience as well as speedy processing of orders. Customers can access the website 24/7 to learn more about the services offered by SBC as well as the various products which they can buy. Customers can save their credit card information on the server to make their return visits even easier. The front end of the WSC was designed with JSP on the J2EE architecture. Business logic was implemented through EJB and the backend database was an oracle. Web logic was used as the application server.

Responsibilities:

  • Created Test Scenarios and detailed Test Scripts based on business requirements
  • Developed Test components and Test plans based on Test requirements in HP Quality center.
  • Updating the Test Requirements, Test Plans, and Test Components as per CR's.
  • Log and track defects using Quality Center
  • Retesting the fixed defects and giving the status.
  • Used Agile, Scrum methodologies and involved in scrum meetings to update the status and Discuss about any changes in requirements.
  • Tested and documented production issues
  • Involved in live web collaboration in the web shops by integrating with the Customer Interaction center.
  • Involved in Product safety and security testing
  • Developed Testing Methodology for the entire Testing process
  • Was involved in the GUI Testing for the Look and Feel of the forms.
  • The Test Plan involved the every conceivable bug detection processes like Positive/Negative and Boundary Condition Testing Techniques to detect log and fix the same.
  • Reported Bugs encountered during the test using Quality Center.
  • Quality Center used for creating Test Status Reports.
  • Involved in Application Functional, System and Integration testing
  • Remedy used for Task and Incident Management

Environment: Quick Test Professional, Quality Center, HTML, JavaScript, Oracle, MS Excel and Windows XP.

Confidential

Role: QA Analyst

  • Great-West Life and Annuity Insurance Company serves full range of managed healthcare, life
  • and disability insurance, and retirement savings products and services. This system gives full
  • information regarding benefits, plans offered by the company, educate people about diseases,
  • prevention, Users can enroll and can avail the benefits offered. The Project assigned to me as a member of the QA Team was to test the applications for GUI, Functionality and Database Testing with both Manual and Automated Testing Processes.

Responsibilities:

  • Interacted with developers to report the bugs and status of the bug.
  • Wrote several SQL Queries to test and view the data in a database.
  • Involved in Preparing the Test Data for Data Driven Test.
  • Involved in Preforming Regression Testing using Quick Test Professional QTP and generated scripts for testing functional, acceptance and limit validations.
  • Managed, Documented and Controlled all the Test Cases, test scripts and test results using Quality Center and also in a status update report using MS Excel.
  • Conducted black box testing against the test cases/validations.
  • Tested the application manually and reported the defects through the Quality center.
  • Involved in project planning, coordination and implementation of QA methodology.
  • Developed Test Stratergy and Test Plan to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
  • Used Agile, Scrum methodologies and involved in scrum meetings to update the status and Discuss about any changes in requirements.

Environment: SQL, Quick Test Professional QTP , Qualiy Center

Confidential

Role: QA Tester

Confidential is one of Confidential's largest consumer health organizations, offering individuals, employers and Medicare beneficiaries a variety of consumer-driven health care and insurance products. Specialty operations include behavioural health, dental and vision, life insurance, and complete pharmacy and medical management through its wholly owned subsidiary. Common Portal is a web application, provides members and providers information, eligibility, benefits, claims, health programs, doctor Information, prescription Information online.

Responsibilities

  • Analyzed Application Requirements, specifications and test results
  • Wrote and maintained Test Scripts, Test Scenarios and Test Plans.
  • Developed and documented Standard Testing Procedures for both Manual and
  • Automated Testing.
  • Developed and executed test cases and test suites for Functionality and Regression testing
  • Executed Test Procedures and documented Test Results
  • Performed back-end database testing using SQL queries
  • Prepared the Test Data for Data Driven Test.
  • Performed Test planning and Executing Test Cases for new Healthcare Information System
  • Involved in Developing Automated Test cases in QTP and maintained them.
  • Performed testing of GUI consistency against different browsers running on Windows
  • against various Screen resolutions.
  • Interacted with developers to report the bugs and status of the bug.

Environment: Quality Center, Quick test professional, Java, Servlets, JavaScript, SQL, PL/SQL, Windows XP.

Confidential

Visitor Management System

Description: Visitor Management System VMS is an automated web application to server all MSAT Associates by providing option to raise a request for the visit by Client/vendor/Visitor to MSAT locations and to maintain proper track of the same.

Responsibilities

  • Involved in preparing test plans based on Business Requirements Document.
  • Interacted with developers, Business Management Teams and End Users.
  • Wrote and maintained Test Scripts, Test Scenarios and Test Plans.
  • Developed the Test cases to Test functionality, interface of the application.
  • Quality Center is used for creating coverage between requirements and test cases.
  • Interacted with developers to report the bugs and status of the bug.
  • Used SQL to perform data integrity test.
  • Conducted Regression testing on various builds of the application.
  • Tested the security and access features of the web application based on user roles.
  • Extensively worked on Quality Center for bug reporting/tracking.

Environment: Qualiy Center, Windows XP Professional , Visual studio 2005, .Net Framework 2.0, ASP.NET, ADO.NET, C , SQL Server 2005, Java Script, XML, Web Services, CSS.

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