PROFESSIONAL SUMMARY

• Over 7 years of experience as a Quality Assurance Tester in preparing Test Strategies, Test Plans, Test Scripts and Test Cases for Web-based applications and Client-Server applications using Manual testing techniques and automation tools.
• Excellent understanding of Software Development Life Cycle SDLC and Software Testing Life Cycle STLC .
• Expertise in analyzing High Level Design Documents and Technical Requirements.
• Extensive experience in System Testing, Functional Testing, Regression Testing, Integration Testing, Positive Testing, Negative Testing, Cross Browser Testing, UAT, Database Testing and White Box Testing.
• Experience in Agile Scrum Process and Waterfall Model.
• Used various Defect tracking tools like Quality Center, Test Director and Rational Clear Quest for reporting the modification requests and tracking them to completion.
• Extensive Backend Testing of data using SQL Queries using DB2, Oracle, SQL Server database.
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage
• Good Understanding of Visual Studio 2010 Team Foundation Server, Team Web Access
• Experience in testing the IVR Applications and workflows of requirements
• Reported bugs to Quality Center 10.0 and verified bug fixes against new builds and resolved fixes.
• Used Quick Test Professional to test the functional and regression testing of the applications.
• Testing Experience on different languages including Java, J2EE, EJB, JSP, JavaScript, XML, C , VB.NET, ASP.NET, VB Script, SQL, PL/SQL, C/C and HTML/DHTML.
• Experience in documentation of all specifications, requirements thoroughly at all stages of project
• Strong problem solving skills, ability to handle multiple tasks and work independently as well as in a team.
• Strong communication and documentation skills, able to coordinate and test all activities for emergency production releases.

TECHNICAL SKILLS

• Testing Tools : QTP, Quality Center, Microsoft Test Manager and Rational Clear
• Quest
• Operating Systems : Windows 9x/NT/2000/XP/Vista, UNIX and DOS
• Programming Languages : C, C , Java, SQL and PL/SQL
• Databases : Oracle, SQL 2000/2005/2008, DB2, SQL Server and MS Access
• Web Technologies : HTML, .NET, Java
• Packages : MS Office Word, Excel, PowerPoint and MS Project

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

This is a web based application developed in Java platform. This application provides features for customers to access their accounts and learn about placing orders for various products at different service points with various options, change of orders, order submissions, cancellation of orders. Customer profiles will be maintained with customer accounts for order processing and billing of the products. T-Mobile provides bundle packages for local, Long Distance and Broad Band Connection applications, which are interlinked with each other. The Integration among the modules of application to process Customer Management, Order Processing and Billing were done interactively using client-server, GUI Application and Web Application.

Responsibilities:

• Created Test plan, Test Design, Test scripts and responsible for implementation of Test cases as Manual test scripts.
• Participated in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed solutions.
• Analyzed Business Requirement and Design Document to get a better understanding of the system from a technical and business perspective.
• Performed System Testing, Regression Testing and Integration Testing
• Analyzing Test Runs and create reports from Quality center.
• Participated in SDLC, Analysis, requirement gathering and writing Test Plans and Test cases, Test Matrix, Installation and configuration
• Actively participated in requirement gathering and Test plan review meeting.
• Test the accuracy of T-Mobile services in Order Processing and Billing by creating and running both positive and negative test cases.
• Took part in the testing of different types of orders like change of orders, order submission and cancellation of orders and service point with different statuses.
• Was involved in the regression testing after each modification and enhancement.
• Expertise in conducting tests such as GUI, Integration, Functional, Cross platform, Cross- Browser, Usability and Acceptance tests.
• Focused on the following issues: Browser Compatibility, Functionality, Navigation presentation, Usability, Security.
• Participated in weekly progress and bug review meetings.
• Reported bugs to Quality Center 10.0 and verified bug fixes against new builds and resolved fixes.
• Used Bug Defect tracking system for entering and tracking of bugs and generating Metric Reports.
• Wrote and executed effective SQL queries to test the backend database.

Environment: Windows, Microsoft Visual studio, Microsoft SQL Server 2008, HP Quality Center 10.0, Java, JSP, JDBC.

Confidential

QA Analyst

Confidential is developed to handle Insurance Personal Auto, Home or Package Insurance business for Liberty Mutual. This Application is the backend of Personal Lines Internet Application. It is a Java/J2EE Application using DB2 as Database. This web application facilitates their agents/customers to get a fast quote online for different insurance plans, originate a policy and service an account. For existing policyholders, the most common endorsements are submitted online including adding or modifying insurance policy plans, changing an address, adding coverage, and more. Agents can view important individual policy details, including billing, payments and the history of the available insurance plans.

Responsibilities:

• Reviewed User Requirements Document, Functional Requirement Document and Technical Requirement Document and developed Test Scenarios for System Testing.
• Created Test plan, Test Design, Test scripts and responsible for implementation of Test cases as Manual test scripts.
• Involved in Manual Testing of the application.
• Monitored the browser's ability to identify the various web objects and hyperlinks and reported the broken links
• Performed System Testing, Functional Testing, Regression Testing, Integration Testing, Positive Testing, Negative Testing, Cross Browser Testing, UAT, Database Testing and White Box Testing.
• Actively participated in requirement gathering and Test plan review meeting.
• Prepared Requirement Traceability Matrix to establish traceability between requirements and test cases and procedures.
• Reviewed the test cases created and compared them with requirements to make sure all the functionality is covered
• Bug reporting using HP Quality Center, and Communicating with developers for the resolution and verifying the issues after resolution.
• Tested and validated the data on DB2.
• Extensively used SQL Queries for Database Testing.
• Attended Bug Review Meetings and Weekly QA Status Meetings.

Environment: Windows, Microsoft Visual studio, DB2, Java, C , .NET, SQL Server, HP Quality Center

Confidential

QA Analyst

Confidential headquartered in Charlotte, North Carolina. This is a web based application developed in Java platform. I tested the net banking facility web application provided to its customers. Customers can request mortgage loans. They can check their account balance, request for check books, pay bills, make transfers from one account to another, transfer funds between banks, deposit checks online, view transaction summary, apply for auto, home and student loans, etc. and get quotes immediately.

Responsibilities:

• Worked closely with Business Analysts and developers to create Test Cases/Scenarios, Test Steps, Expected Results and Test Data in Quality Center/ALM.
• Extensively involved in development design documents, integration test documents, status reports, traceability requirements, risk analysis, scheduling estimates, timelines and milestones, setting priorities and also determining scope and limitations of tests
• Reviewed the System Requirement Specification document, developed Test Strategies, Test Plan documents, and also developed the traceability matrix between test requirements and test cases.
• Performed unit testing, regression testing and contributed to integration testing of development objects.
• Provided integrated test scenarios across all related processes reflecting the business requirements.
• Worked on Agile methodology.
• Performed execution of test cases manually to verify expected results.
• Performed positive and negative testing manually.
• Investigate and resolve test problems, coordinating the activities of others as required.
• Used Quick Test Professional to test the functional and regression testing of the application.
• Performed System Testing and User Acceptance Testing UAT Manually.

Environment: SQL Server 2000/2005, Java, J2EE, Windows/Unix, Quality Center

Confidential

QA Tester

Confidential is a powerful, Web-based software solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. I have worked on a form called Standard Vendor Claim which allows suppliers to file claims to recoup money they feel they are entitled to receive. This eForm involves two types of workflows based on Claim types Standard and AR Claim workflow. A Supplier Preparer creates and submits the Standard Vendor Claim eForm to Costco.

Responsibilities:

• Created Test cases using Quality center based on Use cases.
• Bug reporting using Quality center, and Communicating with developers for the resolution and verifying the issues after resolution.
• Involved in developing Test Plans, Test Scripts, Test Scenarios for System testing.
• Involved in performing User Acceptance Testing UAT at the end of the test phases with the requirements collected from the user.
• Performed Iterative, Integration, End-to-End and System Testing.
• Scrum was followed throughout the project
• Performed System Testing Manually.
• Extensively used SQL Queries for Database Testing.
• Writing SQL Queries Validate and check the Integrity.
• Attended Defect Meeting, Weekly Status Meetings.
• Analyzed Defect Reports and worked closely with Application Developers for resolving the bugs.

Environment: MS-Office, Windows, SQL Server, ASP.NET and HP Quality Center

Confidential

QA Analyst

Confidential is a complete business solution to manage the entire Sales activities and Inventory of finished goods. Administrator defines and manages the master entities, sales people perform transactions required for the business. Customer logs in and tracks his/her sales order details such as: Confirmed Orders, Out of Stock, Shipment Pending and Delivered etc. and also Invoice details such as Billed and To Be Paid etc. Warehouse people can login and track the Goods to be shipped, generated shipping slips, generate dispatch order and update inventory etc. Supplier can login to track the pending inventory orders, Confirmed inventory orders and goods to be shipped etc.

Responsibilities:

• Reviewed User Requirements Document, Functional Requirement Document and Technical Requirement Document and developed Test Scenarios for System Testing
• Performed Functional, Regression, and System Testing
• Tracking the defects to closure and defects verification and providing daily status during execution to the Management.
• Analyzing the Functional Requirements
• Participated in project planning sessions with project managers, business analysts and team members to analyze business requirements and outline the proposed solution
• Preparing test cases and execution of test cases
• Involved in peer reviews
• Communicating with the development team members while resolving issues
• Reporting defects using Test Director
• Preparing Defect Reports

Environment: ASP.Net, VB Script, SQL Server 2005, Test Director, Windows

Confidential

QA Tester

Confidential Tester for BSNL applications: Confidential and VOIP are used by BSNL agents and customers for ordering telephone services with various offer plans and features with different Local Exchange Carriers TATA, AIRTEL, and RELIANCE and other trading partners

Responsibilities:

• Developed test plans which includes test objectives, scope of testing, test strategies, test environment, test priorities, roles and resources etc.
• Analyzing requirements, writing test scripts and Data requirements to setup the required data in internal systems for various modules
• Attend reviews for System requirements for the application
• Executed functional Test Cases and evaluated the results.
• Writing UAT test plans and detailed test conditions for UAT testing. Preparing data setup requests for UAT testing
• Report the defects timely and make sure the defects are fixed and the testing is complete within the timeline and report any risk factors to the upper management.

Environment: JSP, Java, Windows, DB2, Test Director