SUMMARY:

• Dedicated IT professional with more than 17 years extensive experience specializing in Quality Assurance and Testing, and experienced in providing effective hands-on leadership across entire QA life cycle in both Waterfall and Agile SDLC.
• Possesses a sound understanding of QA Methodology and Testing Processes, and is proficient in QA technical analysis, environment design, and architecture solutions.
• An innovative problem solver, skilled in both manual and automated testing including delivering technical presentations on advantages of implementing an automation testing plan and necessity of an automation testing framework to the success of a quality assurance initiative. Strong background in analyzing and testing applications that are Web and Client Server based. A client-focused team player with demonstrated history of delivering QA management initiatives while meeting or exceeding expectations. Possess superior communication and interpersonal skills with proven team-building and mentoring abilities.
• Skilled in interfacing with users and requirements management and then designing, developing and implementing strategic Test Scenarios, Test Plans Test Cases, Test Scripts, Test Reports for both manual and automated testing in various application environments. Proficient at implementing frameworks for functional and data driven testing using Mercury/HP automated testing tools with hands-on expertise in QTP and QC . Experienced in implementing both Functional and Performance testing using Mercury/HP automated testing tools . Experienced in installing and configuring automated software testing tools e.g. Quality Center and QTP .

TECHNICAL SKILLS:

Test Tools: Selenium IDE and Builder, QTP 11 WinRunner 9, LoadRunner 10, Quality Center 11, Rational ClearQuest, and Jira

Languages: Json, VB Script, HTML, TSL, and SQL

Databases: SQL Server, Microsoft Access, Oracle, and SAP databases

OS and mobile platforms: Win 7, Windows XP, iOS, and Android

Devices and form factors: PCs, tablets and smartphones

PROFESSIONAL EXPERIENCE:

Confidential

QA Manager

Responsibilities:

• Analyzed High level requirements and prepared estimates of test cases and scenarios
• Worked with Business team to elicit details on high level requirements
• Setup and implemented requirements hierarchy in Quality Center.
• Prepared Test Strategy and presented to higher management for approval and compliance assurance
• Reviewed resumes and selected candidates for phone screens
• Performed phone screens for candidates to select and form new test team consisting of three testers.
• Conducting orientation and training sessions for new members of testing team
• Assisting testing team in writing test cases and reviewing for accuracy, effectiveness and adherance to practise standards.
• Analyzed back end data feeds, selected tools and established techniques for testing data validation and data integrity
• Met with development, business and technical teams to establish defect management strategy.
• Formulated defect severity criteria for testers to guide in setting correct levels during testing.
• Prepared Traceability Matrix to ensure adequate coverage of requirements with test cases.
• Setup and implemented test case subject hierarchy in Qualty Center.
• Monitored test case execution during SIT phase and conducted SIT exit
• Monitored test case execution for UAT, Regression and End to End testing and conducted UAT exit

Confidential

QA Manager Mobile Apps

Responsibilities:

• Plan, monitor and participate in regular requirements grooming meetings to understand scope of testing required.
• Plan testing schedule for a 4 person on site testing team. These were senior testers that acted as gateways for offshore validation and handled ad hoc testing needs.
• Monitor and coordinate with a large offshore testing team consisting of 16 testers, 4 Test Leads and an offshore QA Manager.
• Coordinate with onsite Development, Business Analysts, Design Specialists, Analytics and Project Management teams to align testing tasks and schedules to business goals.
• Train, monitor and coordinate work schedules for onsite and offshore Web Services testing teams.
• Conduct one on one meeting sessions for offshore testing team members.
• Work closely with vendors to screen resumes, conduct phone and in person interviews and hire team members as needed.
• Coordinate with various infrastructure teams to handle testing needs for several in-house upgrade and migration projects on back end systems such as ATG, Oracle, and other tools.
• Monitor and guide sanity testing and troubleshooting for monthly deployment events.

Confidential

Responsibilities:

• Prepared a complete, professional grade course for Manual Testing
• Delivered a number of 40 hour courses in Manual Testing in a formal class setting with 8 to 20 students
• Delivered a number of in QuickTest Professional courses previously a 65 hour course now expanded to 80 hours in a formal class setting with 8 to 20 students
• Delivered a number of 80 hour courses in WinRunner previously in version 7.6 and now giving version 8.0 in a formal class setting with 8 to 20 students
• Delivered a number of 20 hour courses in ALM previously known as Quality Center teaching several Testing Methodologies including BPT Business Process Testing Component Methodology
• Developed customized course content for professional on-site training in WinRunner and QuickTest Professional and delivered customized training to commercial clients
• Developed a full version student manual for QuickTest Professional that is being used as a class manual and intended for publication later this year

Confidential

Responsibilities:

• Participated in requirement hand off meetings from Business Analysts to development and testing team
• Designed and wrote detailed test cases based on requirements and other specification assets
• Conducted deep and detailed test execution to ensure that every aspect of functionality was working correctly
• Evaluated manual testing goals and test cases to determine eligible test cases for automation
• Analyzed, evaluated and determined best tool set to be used for automation
• Prepared strategy document for automation framework creation and presented to management for approval
• Created object and function libraries for automation script framework
• Determined data dependencies and data sets to be used for automation
• Designed and created automation test scripts hands on with Selenium IDE for build verification and regression testing
• Mentored and guided other manual testers to create automation test cases