SUMMARY

• Around 7 years of Information Technology experience in Testing.
• 3 years of experience in the Guidewire Policy Center, Billing Center and Claim Center Testing.
• Experience in the Insurance industry with the exposure in Insurance Domain with extensive experience in Quote, Policy Processing, Rating, Underwriting, Billing and Output, Payments, Interfaces and batches.
• Worked in Manual and automated testing areas
• Experienced in using Agile Methodology including creating product / sprint catalogs, active participation in Scrum, Sprint planning and exit meetings.
• Business Technical validation as part of post-production release.
• Production Go Live Process, and Production Support.
• Dry runs before multiple releases for Auto releases.
• Experience as Analyst in System Analysis, Design, Development, Implementation and Documentation Involved in:
• Experienced in functional, Integration, database and regression testing.
• Experienced in back-end testing using SQL queries and Shell scripting to ensure Data Integrity and validate business rules.
• Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and manual testing.
• Experience writing and executing test cases and test scripts, based on requirements documentation provided by another resource or business user using HP Quality Center and QTP
• Possess excellent communication, interpersonal and analytical skills along with can do attitude.
• Ability to learn and use new systems and paradigms in considerably less time.

TECHNICAL EXPERTISE

• Programming Languages: Java, j2EE, Core Java
• Products: Guidewire Policy Center, Guidewire Billing Center and Claim Center
• Databases: Oracle, MS SQL, MS-Access, SQL

EXPERIENCE IN DETAIL:

Confidential

Title: Quality Assurance Analyst Web Application and Guidewire

Testing Responsibilities:

• Experience on testing the online web-portal used for submitting New business Application, Policy change, Pay online, Add Jewelry, submit claims and Express Apps
• Experience in testing the Confirmation Emails and Confirmation screens for the New Business Application and Express Apps
• Extensively performed Manual Testing process to ensure the quality of the application.
• Worked on testing Address Verification functionalities in Ecommerce-web application.
• Experience in using Browser Stack tool for Mobile Testing for various operating systems and devices
• Experience on Guidewire's UI testing in Policy Center and Billing Center Screens for Personal lines business
• Functional Regression testing the Personal Lines application to create policies and perform all policy jobs
• Validate changes in Surcharges, Safe credit Discounts and premium values based on the States in USA and Canada
• Tested various policy forms declaration pages for output data values, format and content. Supported forms can be verified using ImageRight Desktop 5.4.
• Regression and end to end testing of application prior to Production release
• Scrum and Agile methodology adherence through sprint cycles.
• Software Development Life Cycle - Smoke, functional, UAT, load, performance, volume, regression testing.
• Business analysis, ambiguity analysis on Software Requirements Specifications SRS , test scenario design test case / use case design, peer review, test execution, build regression, bug detection, fix verification, interface testing, deployment to UAT, Quality Center completion sign-off.
• Facilitated defect management meetings and test execution status meetings.
• Identified, analyzed and documented defects, errors, and inconsistencies in the application.
• Worked on testing various types of letters generated in Guidewire using Thunderhead document generator.
• Involved in Production Go Live Process, and Production Support.
• Experience in testing the Several reports for Marketing team in personal lines business
• Execution of billing batch jobs such as the batch for Invoicing, delinquency workflow, Write-Off, disbursement and payment apply batch to trigger the billing transactions.
• Execution of test cases in Guidewire Billing center application. Preparation of Test Cases and Test scenarios based on the User Stories
• Involved in testing Billing and Policy Center Integration points
• Uploading the documents in SharePoint when there is a new functionality to the existing screens
• Monthly letters
• State Amendatory for Different States
• Address Change Functionality
• Web quote Activities
• New Safe credit Screens
• Worked on testing the following in Policy Center:
• Notice of Cancellations based Cancellation reasons
• Reinsurance
• Worked on testing the following in Billing Center:
• Payments entry screens, suspense screens
• Integrated ACH/EFT and Credit card payments
• Defined Billing Center Users, Authorities etc.
• Activities related to billing delinquencies
• Out going payments and incoming payment process
• Setting up the recurring payments for future payments
• Activity Queue
• Auto pay functionality

Technical Tools and Technologies Used: Guidewire Policy Center 7.0.2/6.0.3, Billing Center 4.0.x, ImageRight Desktop 5.4,HP Quality Center, BrowserStack and Rally,

Confidential

Title: Guidewire Quality Analyst

Testing Responsibilities:

• Worked as a QA Analyst to assist in testing Guidewire system related to claims and policy applications.
• Created testing documents plans, strategies etc.
• Preparation of Test Plan and Test Strategy and other monthly, weekly status reports.
• Preparation of Test Cases and Test scenarios based on the User Stories
• Participation in the requirement analysis and Solution meetings
• Execution of billing batch jobs such as the batch for Invoicing, delinquency workflow, Write-Off, disbursement and payment apply batch to trigger the billing transactions.
• Mentoring and Training New resources with GW PC-BC
• Execution of Test cases in the Guide wire Billing Center Application
• Strong project management, testing and debugging skills.
• Hands on experience in analyzing, testing large scale Claim Center and Billing center applications in a dynamic environment.
• Identification and development of test cases, writing test scripts and test data setup, involved in the development of Test Plan for integration testing
• Performed System and Interface availability check in Stage and Test environments
• Worked on testing the claims
• History events on a claim
• New screen for Credit Card processing
• Rules, activities and messaging events
• Payment process
• Reimbursement schedules
• Approval activities
• New Activities open, closing functionality
• Defects notation
• Process recoveries
• Document screens, ledger screens, payment screens etc.

Technical Tools and Technologies Used : Guidewire Claim Center 7.0.2/6.0.3, Billing Center 3.0.x, My Eclipse, XML Studio, Guidewire Contact Center 7.0.2/6.x, Scrum works, Oracle 10i/11i, Tomcat.

Confidential

Role: Systems Analyst

Responsibilities on the project:

• Created Testing Cases by using the Enterprise Standard Naming Conventions in Mercury Quality Center.
• Manual Scripting is done for the test cases on the application and execution in Mercury Quality Center.
• Using Data Transformation Services mapped the test cases from Excel to SQL.
• Integration testing for comparing the Results from source data to the target data.
• Validated the data in different Tools and Technologies Useds.
• Worked on Clear Quest by logging defects.
• Extensive training in Business Objects for the testing of Reports.
• Developed Base line scripts in order to test the future releases of the application
• Created various scenarios and scripts in Load Runner to get the performance of the application under varied conditions
• Conducted performance testing using Load Runner
• Configured Multiple IP addresses for Load testing in Load Runner
• Performed Integration, Performance, Regression and smoke testing to test the application functionality.
• Conducted End to End testing manually.
• Conducted Partly Unit, Integration, Regression and UAT Tests.
• Participated and involved in Status meetings.
• Maintained defects in Mercury Quality Center and participated in defect review meetings and GO/NO-GO meetings.
• Maintained test logs, test suites and reports.

Confidential

Role: Senior QA Test Analyst

Responsibilities on the project:

• Created Test plans and Test scripts.
• Used Mercury Quality Center for Test scripts, defect reporting and defect tracking
• Participated in review meeting and status meetings
• Validated the data in different Tools and Technologies Useds
• Conducted Functional, Performance, Regression and UAT Tests.
• Written and Executed Automation BAT Build Acceptance Test in Winrunner for testing new builds before installing on QA machines.
• Created high level Test cases for the AUT and further converted them into detailed scripts in Load Runner.
• Initially configured GUI Maps and also created the initialization script for WinRunner.
• Used the existing infrastructure and automation framework to write numerous scripts that can identify the functional defects with ease during the debugging phase.
• Worked with a team of automated testers to design, develop and implement automated test scripts using Winrunner.
• Validated the script results by comparing with Workflow reports.
• Worked with Access for creating, accessing and executing the queries based on the application.
• Load Runner is used to perform performance and Stress testing

Confidential

Role: QA Analyst

Responsibilities on the project:

• Involved in writing test procedures and describe the purpose of the test, setup conditions, test conditions needed to produce the pass/fail criteria, and specific instructions on how to conduct the test
• Communicating with the Business analyst for Change request if desired by them for improving the usability of the application.
• Designed and Developed test plans
• Extensively used SQL queries to test the Reports and Database tables of the applications
• Developed test cases after analyzing the requirement specifications.
• Executed test scripts to test for functionality and regression testing.
• Performed database integrity testing by writing and executing SQL statements by using Toad.
• Performed backend testing using SQL queries.
• Extensively involved in Data Warehouse testing.
• Documented test cases and test procedures according to business requirements.
• Actively participated in team meetings to discuss issues arising during the testing effort
• Provide up-to-date, accurate and timely test status and defect reporting.
• Reporting to the management about the weekly and the monthly status report.

Tools and Technologies Used: Rational Tools Clear quest, Test manager , PowerMHS, MQ Series, FTP, MS-office, Mainframes, DB2,Win NT, Unix, Java, Facets, Oracle.