Experience Summary:

• Almost Six years of experience in Information Technology with emphasis on Software testing/ Quality Assurance. Experience in testing of Standalone, Client Server and Web based applications using manual testing techniques and Automation tools.
• Knowledge in QA Methodologies and Testing.
• Experience in performing both Manual and Automated testing.
• Knowledge in testing Client Server and Web applications and Windows environments.
• Analyzed Business requirement documents and assisted in creating Test plans.
• Analyzed and identified Test cases based on requirement document of the application.
• Experience in preparing Test Cases and Test Scripts based on Software Requirement Specifications or the Business requirement documents.
• Reviewing and modifying the Test cases.
• Accomplish the Test cases on UAT for different modules.
• Performed Smoke, Functional, Compatibility and User interface testing.
• Creating and adding the object Repository.
• Knowledge of the relational database concepts like Tables, Primary and foreign keys, Views and Referential Integrity.
• Knowledge in data manipulation using SQL for the retrieval of data from the relational database inner joins, outer join, group by, order by, cursors etc. .
• Exposure in creating test scripts for automation testing using Mercury Quality Center, Quick Test Pro, Win Runner and LoadRunner.
• Good understanding of QA Principles, QA Process, Test Plans and Use Cases.
• Exposure to all aspects of software development, troubleshooting, testing, and maintenance.
• Excellent written and oral communication and Analytical skills.
• Self-disciplined / Self-Motivated/ good team player and quality conscience.
• Ability to learn new things faster.
• Update skills to suit the changing industry requirements.
• Ability to work in a team, Interpersonal skills.
• Ability to work faster and meet aggressive time schedules.
• Excellent Communication and Analytical skills.

Technical Summary:

• Testing Tools: Mercury interactive Win Runner, LoadRunner, Quick Test Pro, Rational Suite
• Defect Tracking Tools: Mercury Quality Center, Rational ClearQuest
• Microsoft Tools: MS office Suite Word, Excel, PowerPoint
• Operating System: Windows 95/98/NT/2000/XP,UNIX
• Languages: HTML, SQL, Visual Basic, XML
• Database: SQL Server, Microsoft Access, Oracle SQLPLUS
• Browsers: Internet Explorer, Netscape navigator, Firefox
• Networking: TCP/IP, LAN, FTP

Employment History:

Confidential

Sr.QA Technical Analyst

• A catalog system that will allow for members of AXP's partners to integrate, shop and redeem for items. As well as providing administrators to configure rewards and agents to service members.
• Integration with 8 merchant vendors to maintain the catalog on an ongoing basis through a central AXP hub.
• Conversion integration with the existing Membership Rewards catalog to initially load a foundation catalog into the White Label catalog.
• Hosted website that allows members to seamlessly navigate to and from partner sites.
• Integration with AXP's travel vendor EZ for the purpose of travel redemptions.
• A browser based administrative interface to allow catalog administrators to add, edit and remove catalog items from the White Label catalog.
• A browser based CSR interface to allow servicing operations groups to service members.
• Integration with AXP's first partner, Delta Airlines to allow for a seamless catalog redemption.
• Integration with AXP's fulfillment system hosted by GSI.
• A reusable architecture that can be applied to additional White Label Partners.
• A Configurable set of rule based messages to offer personalized messages for members.
• A set of predefined operational reports.
• Configurable pricing based on member attributes.

Roles and Responsibilities:

• Built and maintained test plans and test cases from the ground up for the LE project. Rebuilt test machines with different configurations as needed for testing . represent Epsilon both professionally and positively to the client and its vendors.
• receive, define, refine and implement client operations needs for this project. This includes, but is not limited to :Sonar messages, additional testing needs to support client projects, data configuration in Oracle, application support/training, Issuenet management.
• Testing of defects fixes and change requests.
• Build/Release coordination.
• proactive application testing to ensure the quality of the application is of high value.
• proactive application monitoring and issue resolution.
• Verified log files in the Unix Environment to identify the errors and reported the defects using defect tracking tool.
• Develop or Validate test routines to ensure that test cases mimic external interfaces and address all browser and device types.
• Create and execute SQL queries to retrieve data from database.
• Responsible for Functional, Integration Testing using Agile Testing Methodology.
• Interacted with developers, system engineers, and testing teams to identify applications defects.
• issue management/resolution of CRs, Defects, Service request, etc.
• Interaction and coordination with Epsilon's 3rd parties.
• Used Microsoft visual studio testing project for load testing
• Recorder Selenium scripts and ran it Selenium-Nunit environment.
• Environment : MS Visual Studio .Net framework, C , Visual Basic , Oracle, SAL, Unix, Sonar, Issuenet, Quality Center, Polaris.

Confidential

QA Analyst

Responsibilities:

• Maintain, create, and update test scripts for functional and regression testing using QuickTestPro and/or Word-based files.
• Proven experience self-managing in a deadline environment, problem solving to quick resolution, and escalation with established guidelines.
• Understanding the BRDs and analyzing the Functional Specifications.
• Designing test cases using the Black box testing Techniques.
• Accomplish the Test cases on UAT for different modules.
• Regression testing was performed after each new build of the application.
• Wrote SQL Queries for Back- end Database Testing.
• Wrote User Acceptance test cases, System test cases related to the application.
• Review of peer test cases.
• Exposure in creating test scripts for automation testing using Mercury Quality Center, Quick Test Pro, Win Runner and Load Runner.
• Performing Regression testing after each new build of the application.
• Defect reporting and tracking the defects using Test Director.
• Interacted with developers, system engineers, and testing teams to identify applications defects.

Environment: Visual Studio.NET, ASP.NET, C , ADO.NET, CSS, DHTML, XML XMLSpy, Java-Script, QTP, T-SQL, Test Director ,SOA, LPS, Windows NT 2000

Confidential

QA Analyst

Responsibilities:

• Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
• Participated in project meetings and design walkthroughs to learn and gather information for software test planning.
• Understanding the BRDs and analyzing the Functional Specifications.
• Designing test cases using the Black box testing Techniques.
• Wrote User Acceptance test cases, System test cases related to the application.
• Interacted with developers, system engineers, and testing teams to identify applications defects.
• Performed Regression testing at various phases of the project.
• Executing test cases, analyzing the results and logging bugs accordingly.
• Defect reporting and tracking the defects using Test Director.
• Working with cross functional testing teams and developers and closing the bugs.
• Attended weekly defect report meetings and presented progress updates.

Environment: Visual Studio.NET, ASP.NET, C , ADO.NET, CSS, DHTML, XML XMLSpy, Java-Script, QTP, T-SQL, Test Director, Windows NT 2000.

Confidential

QA Tester

Responsibilities:

• Testing software programs to compare to specifications and documentation.
• Identifying, analyzing defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
• Creating, Reviewing test cases and test data.
• Creating and executing automated test scripts using testing software programs.
• Conducting functional and regression testing.
• Documenting, tracking, and communicating test plans, test results, analysis, and unresolved problems.
• Sending Daily Weekly status reports.

Environment: Windows 2000, JSP, EJB, Weblogic 6.0, Dreamweaver, Oracle 8.i.

Confidential

QA Analyst

Responsibilities:

• Coordinated with all the team members and development team in order to resolve the problems and bugs.
• Analyzed user business requirements, functional specs and assisted QA Team lead in writing the Test Plan.
• Written Manually Functional Test cases for manual testing.
• Wrote SQL Queries for Back- end Database Testing.
• Used Test Director for Test Management and Maintained the Test Cases and Test Scripts.
• Administered Test Director by using Admin utility.
• Created users and User Groups by using Test Director.
• Attended Business meetings, discussed the issues and reported in time.
• Assisted the team lead with daily QA tasks. Attended project meetings, release meetings, and QA status meetings.

Confidential

QA Tester

Responsibilities:

• Involved in writing Test Plans, Test Cases and Test Scripts.
• Worked with batch jobs and validated the reports.
• Participated in System, Regression and Acceptance Testing.
• Wrote SQL queries, PL/SQL procedures to ensure database integrity.
• Discussed extensively with developers, customer care in depth about the problems in design, functionality to make the application more robust and user friendly.
• Communicate and work with people of all technical levels in a team environment.
• Maintain excellent performance and exceed Client's expectations consistently throughout project.