Summary

• 6 years of experience as a Software Quality Assurance Analyst.
• Extensive Knowledge of Quality Assurance standards, methodologies and strategies with good understanding of Software Development Life Cycle SDLC and Software Test Life Cycle STLC process.
• Experience with creating Test Plans, writing and executing Test Cases, Manual Testing, and automated Test Execution.
• Developed, documented and executed test cases manually using Quality Center to ensure proper business compliance and worked closely with users, business analysts, project managers and developers to understand requirements, business processes for testing and attended regular walk-throughs.
• Expertise in UI Functional testing, Regression, User Acceptance UAT testing.
• Worked with MS SQL server database in data validation and basic database queries.
• Expertise in using Quality Center to manage the software testing process.
• Proficient with tools such as MS Office.
• Experience in testing applications in Insurance and Health Care sectors.
• Worked with Agile, Waterfall and RUP methodologies in projects.
• Strong analytical and problem solving skills.
• Excellent organizational and communication skills, both verbal and written.
• Strong team player with good interpersonal skills.
• Interested in emerging technologies and ability to quickly master new concepts.
• Demonstrated ability to self-motivate and be flexible within a fast-paced environment.

Technical Skills

Languages: C, C , Perl script, Python, HTML, XML, UML

Tools: HP Quality Center, JIRA, Bugzilla, MS Office suite, MS Visio 2007

Databases: SQL Server, MySQL, Oracle and MS Access

Operating Systems: Windows 98, ME, 2000, XP, Vista, 7

Professional Experience

Confidential

QA Analyst

Responsibilities:

• Actively involved in 5 stages of planning process such as defining testing goals, test subjects, designing tests, test steps and automating tests.
• Regularly participated in Technical and Use Case review meetings for various functionalities in the application.
• Tested system performance and response time to perform standard non-functional requirement testing.
• Analyzed use-case document and functional requirement specification documents.
• Effectively implemented QA methodologies, strategies and plans in testing phases of SDLC.
• Created test cases and test data from the functional requirement specifications.
• Involved in Manual Testing and prepared Test Suite for all the Test Cases.
• Interacted with the developers for bug fixes and problem resolution.
• Performed functional/GUI testing.
• Generated test reports and logged errors using Quality Center.
• Used SQL, to test the backend database for retrieving the data from the tables.
• Developed SQL scripts to verify the database updates, inserts and deletes of the records.

Environment: Oracle 8i, MS Word, MS Excel, Windows XP, 7, HP Quality Center 9.2

Confidential

QA Analyst

Responsibilities:

• Used Quality Center for planning and managing the test processes, validate results and perform various levels of testing.
• Sending out estimates for a given Enhancement requests.
• Developed SQL queries for database testing.
• Performed manual testing by executing all the test cases in Quality Center before switching to automation testing.
• Analyzed business requirements, System requirements and Functional requirements.
• Interact on a regular basis with Business Analysts and Developers with functional requirements and issues and concerns impacting projects.
• Documented the test results and test data.
• Participating in the defect review meetings, change of requirement meetings. Gathering requirements from the Solution Managers and interacting with Developers on testing.

Environment: SQL server management studio, Quality Center 9.2, SQL Server 2005, 2008, Windows XP, 7, Java, .NET, Web Logic 8.1

Confidential

QA Tester

Responsibilities:

• Analyzed the system requirement specifications and developed test plans, test cases to cover overall quality assurance testing.
• Identified the test requirements based on application business requirements and blueprints.
• Involved in writing Test Plans, Test Cases and Test Scripts.
• Maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance and Black Box testing.
• Conducted manual Functional Testing and Configuration Testing.
• Involved in doing System testing of the entire applications along with team members.
• Used SQL for transaction testing and to create, update, modify the database tables.
• Performed manual regression testing of the application.
• Tracked the defects using JIRA.
• Developed test scenarios and test procedures based on the test requirements.
• Documented errors and implemented their resolution.
• Participated in user training and submitted status reports weekly.

Environment: C , XML, JIRA, Windows XP, SQL Server 2000, VB, JAVA, Web Services, HTML

Confidential

Software Tester

Responsibilities:

• Understanding the Business Requirements.
• Designed Test cases with respect to the Business functionality.
• Involved in Adhoc Testing, Functional Testing.
• Used Test management tool Quality Center.
• Responsible for User Acceptance Testing and Regression Testing was also performed as part of the UAT phase.
• Test cases were executed accordingly.
• Created Summarized test reports and submitting them to the Testing Manager.
• Reporting and communication of bugs to Development team.
• Reporting defects found by Bugzilla and tracking them till they are fixed.
• Worked closely with Developers in resolving the issues and understanding the functionality for future reference.

Environment: Subscription Management System SMS , Windows Vista, Windows XP, Quality Center, Bugzilla