Senior QA Analyst/QA Lead Resume Profile Chicago, IL - Hire IT People

Core Competencies

Qualification Summary

Test planning, risk analysis estimation
Ambiguity reviews of requirements/specs
Requirements decomposition traceability reverse engineering when necessary
Test case creation including expected results manual Quality Center
Automated test scripts Rational Robot
Test data creation, positive, negative, minimum maximum mainframe TSO for database verification input files and SQL for data warehouse.
Error testing
Test execution, manual automated in mainframe, client server, web mobile environments.
Defect management metrics
Management reporting

Passionate about quality software being the product of solid repeatable SDLC practices
Personal contributions bringing about a repeatable on-time release process with near zero defects
Developing a rapport with developers, sharing test data with them helping into proactive testing and out of the reactional production support mode
Successful leading and mentoring test team employee/contractors and business partners in methodology, technology, requirements decomposition, business rules and scenarios resulting in a reliable regression test bed
Organized and detail oriented end user focus for test data and test scenarios providing outstanding coverage and production ready confidence
Integration, System, Regression, End to End, User Acceptance, and Load Performance

Professional Highlights

HealthCare Provider:

Lead a test team for a new Cost Sharing System, in compliance with the Affordable Care Act. This application tracked liabilities for eligible consumers who enrolled in a multi-tier plan on the Exchange in the individual market and had a household income within the Federal Poverty Level FPL , thus qualifying for a Cost Sharing subsidy from the government. This system ultimately provided reconciliation with the government. Defined, created and managed test data for both SIT UAT test teams. Included mainframe and web Java application.
Magna conversion to Java: For a Health Insurance provider applied automated test scripts to the conversion of their Corp Products, Account, Billing Membership sub-system's legacy software application from Magna X a COBOL generator language to Java. This involved organizing the exiting Rational Robot scripts, ensuring the scripts covered the applications functionality and modifying scripts as required so they executed successfully in the current and proposed environments. Reverse engineered the application and identified detail functionality and mapped the scripts to the functionality. Verified that all the Magna programs were touched by the automated tests and wrote new scripts where needed.
Web site for Employers: Load Performance tested this re-designed site in the pilot project for the new common portal technology. Wrote the Test Plan against performance capacity requirements and developed the test cases to be scripted along with identification, documentation and management of the necessary data pools.

Retail Organization:

Performed the QA Lead role at the project level for one of 12 major store operations cost reduction projects while continuing to provide subject matter expertise at the Package level. This interfacing application systematically calls customers when their merchandise is cancelled, delivered back to the store rather than home delivered and/or has its shipping date changed. It also calls customers to remind them of delayed Layaway or COD payments and Loaners that are past due. It involved new VRU/Dialer technology for the Point of Sale system using a UNIX DB2 database and major enhancements to undocumented interfacing systems.

Lead the Point of Sale combined associate/contractor/business partner test team thru approximately two Packages of code releases per year for 6 years. Also coordinated with interfacing applications annually to assure holiday readiness by monitoring appropriate stress tests and conducting end to end tests. Major enhancements to the Point of Sale system included:
MICR check approvals Refund Management Price Integrity Mechanized Tax accuracy Y2K	Labor Management data warehouse Customer Satisfaction Surveys Foreign currency
Gift Card Activations for any amount, change due scenarios, redemptions and reconciliation Nationwide banking information for check approvals with a new vendor Cash Loss Avoidance System to reduce cash drawer balancing and employee theft Web to Store/Store to Store Transfer Sales including retrievals for accurate returns Remote handheld pricing, ticketing, markdown and inventory functionality

Implemented a repeatable testing process to minimize duplicity of testing by combining integration and acceptance testing. This phase was the foundation for a comprehensive regression test bed. This process involved teaching a testing methodology, utilizing the strengths of the business partners, generating a quality conscious attitude and developing a rapport with both the business partners and the development staff. Mentored employees in testing methodology while guiding a combined employee/consultant development/business partner QA team. Presented this concept to the 1998 QAI Conference in Orlando as Acceptagration . Worked with a vendor to convert purchased automated test tool to the client/server environment.
Lead a 5 member independent test team who performed both test planning and execution of the GUI reporting side of a merchandise performance measurement system designated as the single authoritative source for sales, inventory and vendor performance for the buying organization. This system was a successful experimental data warehousing application on a UNIX platform. It provided flexible ad hoc reporting capabilities for home office management. Left the client with a compressive regression test bed and test cases.

Commercial Insurance Brokerage:

Initial member of the Quality Assurance department. Acceptance tested system change releases of in-house developed mainframe application for world's largest insurance brokerage's Brokerage/Accounting system. Developed procedures, schedules, methodology and templates. Developed and executed project Test Plans for major enhancements Japan and New Zealand environments, Foreign Currency, Installment Billings and Budget Consolidation. Later enhancements included Automated Invoice Corrections, Purging, Policy Detail, Certificates of Insurance, Auto ID Cards and Laser Check Printing. Maintained and coordinated testing environments. Analyzed Autotester , Software Recording of Dallas, for testing tool.

Employment History

Senior QA Analyst/QA Lead

Confidential

QA Lead/Senior Quality Analyst

Confidential

QA Lead/Senior Quality Analyst

Confidential

QA Analyst

Confidential

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Senior Qa Analyst/qa Lead Resume Profile

Chicago, IL

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