SUMMARY

Confidential has a diverse background in development, systems and network. She really understands how to ensure a system is successful in the long term with proven expertise in all phases of system delivery and maintenance. She has techno business functional experience and is skilled at interacting with business, client, development partners, and vendors conducting high level functional and operational analysis to capture current state, conveying recommendation for future state process improvements, developing and conducting proof of concepts, writing business/functional/technical requirements, writing RFQ and RFI for solicitation, writing SOWs, developing/managing/executing test plans, owning and bringing issues and defects to resolution and closure. She is well versed in quality assurance practices, served in senior management director level , domain management and consultant roles. She is also very on hands and can perform manual testing, back end validation, create automation and performance scripts as well as deep diving into component logs. She has good communication, presentation skills and works well with others at all levels and backgrounds.

She has managed QA delivery teams and performance domain testing efforts for three Department of Defense related Oracle ERP conversions, one commercial Oracle ERP conversion, one Oracle automotive financing project, and one for an onshore/offshore multi-platform software vendor. The latest is for Volkswagon Group of America.

TECHNICAL SKILLS

Languages/Tools:

Rational- Rational Performance Tester, Rational Functional Test, Rational Test Manager, Robot, Performix, Rose, ClearCase/Quest , HP- LoadRunner, WinRunner, QTP, Quality Center/Test Director, BAC, Sitescope , Oracle Application Suite Test Manager, Functional Testing, Load Testing, OpenScript , RadView WebLoad, Sniffer Testing tools, SoapUI, SOAP, BPEL, Httpwatch, Fiddler2, Dynatrace, Datapower Console, F5 Console, TeamQuest, Selenium, CMM level 1-3, ISO 9000, C Shell, Scripts, Unix Admin, SQL, PL/SQL and SQL Plus, Visual Basic, Visual Studio, Visual C , C, CICS Command, CICS Macro, Java, SQL, VB.Net, XML, JBoss, JSON, RESTful, JVM, JDBC, JDBC/TCP, ASP.Net, Developer 2000, Informatica MDM, ETL, Oracle Web Server, Oracle ERP, Weblogic, WAS, SQL Net, CA7, CA11, SAP, GroupWise, Sharepoint, SMS Installer, WiseInstall, Apache Server, Tomcat, SOLR, SDL, Exchange Server, IIS, Unix Server, WIN NT/2000/2002/2003/2007 Server, Adobe Photoshop, Adobe Illustrator, AEM/CQ5 Dispatcher, CQ/Author/Publisher/Preview, Crystal Reports, Cognos, DreamWeaver, Ms-Excel, FrameMaker, FrontPage, HP OpenView, OID, Oracle OEM, Lotus Notes, MacDraw, MQ Series XML/MQ,FFW/MQ,Cluster Queues , Ms-Office, Ms-Outlook, Ms-Project, ODBC, PageMaker, Ms-PowerPoint, RoboHelp, RMI/HOP, SMS, Visio, Visual SourceSafe, Visual Studio.Net, Ms-Word, WordPerfect, Ms-Visio, Ms-IE, Mozilla Firefox, Firebug, Chrome, Safari, Ice CreamSandwich, Jelly Beans, HTML, WSDL, XML, Java, JavaScript, Jira, Netscape, VB Script, VPN, CAC,SAS, VAX FMS, RMS, SPF, Sabrix.

Databases:

Ms-Access, MySQL, DBMS VAX , DB2, DMS, IMS DB/DC, Informix, Oracle, Sybase, VSAM, DBase, MongoDB.

Environments:

IBM/PC Compatible, RS6000, Sun/Sparc, AIX, HPUX, JES 2/3, MS DOS, MVS/XA/ESA/zOs, Solaris, Sun OS, Unix, Linux, Red hat, Rhel, VM, VMware, VCenter, VMS, Google Search Appliance, Windows NT/95/98/2000/XP/Vista/7/8, Server NT/2002/2003/2008, DECNet, Mac OS,iPad Mini/4/Air/iPhone, Ethernet, Firewalls, Load Balancers, Cisco Routers, Synoptic Hubs, Frame Relay, Citrix, HP Openview, Android Mobile, ISDN, LAN, LU 6.2, NCP, NetView, NetWare, Novell, Maxmind IPtoZip , Mackenvision Media Render Image Server, Omniture, Sharepoint, YouTube, PBX, Ping Federate, Proxy, Reverse Proxy, SNA, TCP/IP, T1, T3, Token Ring, VTAM, WAN, X.25, X.400, Extranet, Internet, Intranet, Tandem, Unisys, AS400, ATM, DEC-VAX-MicroVAX, HA, Akmai, DataPower, F5, DNS, SSO, TAM, WebSEAL, TAM, CDN, VP, WAS, LDAP, EBS, DataPower, SOA, Oracle Grid, AWS, alert logs, Netstat, VZT, TOS.

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Performance Lead

• Performance and QA Testing Lead for the new Digital Business Strategy Lighthouse consumer facing solution Das Auto Three vw.com portal and for connected service carnet.vw.com portal developed regression test cases and scripts to achieve operational stability and better troubleshoot daily issues.
• For vw.com lead the QA process for nine agile sprints and two release candidate cycles including functional, integration, performance/volume, security, failover and recovery, platform certification, user acceptance and deployment verification testing. For carnet.vw.com lead QA process for development E2E regression test cases and scripts for Application Support Management team and the User Admin tool.
• Coordinated with VWGoA IT and Marketing, Mackenvision, conLeos, Compuware, Urban Science, CSC, Cenzic, and Deutsch development team to identify tasks and develop a comprehensive test strategy plan for testing E2E scenarios, backend services and infrastructure availability.
• E2E testing includes Das Auto Homepage, Find a Dealer, Browse Models, Find a Match New Used, Favorites/Compare, Special Offers, Financial Services, Owners Including Car-Net , Certified Pre-Own, Social Media, Corporate, Contact Us.
• Services testing includes DMI and MDM inventory feeds,Image Render, Build Price, Payment Estimator, Get a Quote, Special Offers, Compare, Find a Dealer, Schedule a Test Drive, Download Videos Brochures, Credit Approvals, Leads, Handraisers,Recalls, and Trade-in-Estimator.
• B2C testing includes VW Owners, Financial Services, Live Chat, Drive Gear, and Parts Accessories eStore.
• External Sites included Facebook, Pintrest, Twitter, YouTube, Google APIs, Adobe SiteCatalyst.
• Availability testing includes DNS, CDN, CSC hosting locations, Load Balance, Firewall, Apache hosts and web servers, Adobe AEM hosts and publishers, Tomcat Application host and VWSDL/SOLR server, Render web and application servers, and F5.
• Tools used were Jira was used to manage defects, RQM to store test artifacts, and Dynatrace was used to monitor infrastructure.

Environment for carnet.vw.com portal VZT Fal, EDB, MW and mobile Gateway, Siebel DB, OID, TOS.

Confidential

Performance Domain Testing Manager

• Short term engagement. Performance Testing of the new Member Portal for BCBS using Rational Performance Tester and Rational Functional Tester.
• Single point of contact to BCBS from Technosoft for a on-shore team of five and creation of off shore testing capability.
• Provided day to day test facilitation and oversight to team for 4 Test Cycles.
• Worked with BCBS team to identify tasks and develop a comprehensive test strategy plan for testing E2E scenarios, backend common services and infrastructure availability.
• E2E included Login, Registration, Homepage, Eligibility, Claims Summary, Claims Details, IdCard request, Update Member Profile, MyCoverage, Accums, Benefits, EOB, Provider, and Wellness.
• Services included Claims 3.0, Claims Composite 1.0, COB Mgt 1.0, EOB 1.0, IdCard 1.0, IdCard Mgmt 3.0, Membership 1.0, RBI 2.0, MemberMgmt 1.0, Totals 1.0, Wellness .5, Person 1.0, Coverage 1.0, Provider 2.0, DCE 2.0, Group 1.0, LEH 2.1, RMT 3.1 and 4.0.
• Availability included Apache, LDAP, WAS app tier and service tier, VM, Adobe CQ, F5, ACE, Datapower,
• Developed performance testing and reporting mechanism for BCBS utilizing Sharepoint.
• Identified and reported risk and recommended mitigation solutions.
• Opened defects using ClearQuest and did follow-up retesting to follow issues to closure.
• Conducted multiple off-hour PT sessions with infrastructure leads monitoring.
• Performed data mining and validation activities for NASCO, BCN, IKA, MOS, Local, Medco, Vision, DNoA, HPS-ICD, ePI, EID, CPODS, PODS, FEP, CMOD, SMART, SCRPT, IDCARD, PRISM, EFAD, IMI2003, EDI270/1, EFAD, LDS, OBI, ODS, and PGBA for claims processing.
• Prepared testing results for each of the test runs.
• Developed comprehensive technically detailed final performance test results and tuning recommendations.
• Competed mandatory BCBS Health Care Reform and PHI, RHI, HIPAA training.
• Hands on with Dynatrace, logs, ePI, Web-Denis for infrastructure that includes Apache, LDAP, SSO, Linux, Red Hat, Rhel, VM, zOs, Ciscoe ACE Load Balancer, Datapower, F5, Adobe CQ, Mongo DB, DB2, Oracle DB, MS SQL, FACETS, Mainframe, WAS 7.0, MQ Series, VPN, SoapUI.

Confidential

Performance Domain Engineering Consultant

• Short term engagement. Performance and Load Testing of ITSM BMC Remedy Incident and Problem ticketing system. Assisted members of the configuration team to baseline the re-released code base and tune the infrastructure for DISA production usage. Brought in after first attempt to release to production failed and started in a highly politically charged environment.
• Developed performance testing and reporting strategy for Deloitte and DISA.
• Developed, correlated, data-driven parameterized HP Loadrunner VuGen 11.0 scripts for the BMC Remedy Application using Custom Web Html Http/Https.
• Created Load/Stress Scenarios for Controller 11.0 per the business specifications of transactions per peak, ramp-up, duration, and ramp-down.
• Conducted multiple off-hour IT performance testing and tuning sessions.
• Utilized BMC 7.4.6 configuration tools to verify testing results.
• Required active secret clearance for admittance to DISA facility.
• Stored all documents in Sharepoint.

Confidential

Test Manager/Performance Engineering Consultant

• Short term engagement. Performance and Load Testing of Wellness Inc Registration System. Member of Performance Team brought back to baseline new code base and new infrastructure.
• Developed performance testing and reporting strategy for O A and Wellness, Inc.
• Developed, correlated, data-driven parameterized RadView WebLoad 8.6 IDE scripts for the Registration Application using Web Html Http/Https.
• Created Load/Stress Controller/OAD Console for scenarios per the business specifications of transactions per peak, ramp-up, duration, and ramp-down.
• Conducted multiple off-hour IT performance testing and tuning sessions with infrastructure leads monitoring within UHC Dmz.
• Ran WebLoad Analytics to provide testing results.
• Developed comprehensive technically detailed performance test results to IT staff and vendors.
• Developed upper management power point presentations for Testing Results.
• Used Sharepoint to store all documents.
• Hands on with infrastructure that included FileMaker 11, SATA, SAS drives.
• Upgraded Webload 8.6 from 8.4.
• Infrastructure includes Apache, Linux, Apple Xserve, Apple Mini Mac, Windows 7, F5 load balancer, Filemaker, MySql db, VPN, Cacti, MS Office.

Confidential

Performance Domain Architect Consultant

• Long term engagement for Performance and Load Testing of ECSS Pilots B, C and Release 1 of the new AF logistics system. Member DBA architect team building a Testing Competency Center and Production Sustainment Team.
• Developing performance testing and reporting strategy for ECSS.
• Developing high priority/high risk OpenScript virtual user scripts to seed testing repository.
• Developing high priority/high risk Loadrunner virtual user scripts to seed testing repository.
• Developing production sustainment procedures and triage isolation strategy for multi-layer network.
• Developing high priority/high risk ITKO/Lisa tests for SOA interfaces.
• Researching tools available to test 200 SOA interfaces concurrently.
• Developed and conducted proof of concept for ITKO/Lisa, provided documentation for RFQ/RFI.
• Developed and conducted proof of concept for NeoLoad, provided documentation for RFQ/RFI.
• Supporting Pilot A in production using extensive functional and technical knowledge of deployed modules.
• Co-leader of triage team of subject matter experts from across the Air Force to isolate and fix application and network issues existing in environment and infrastructure.
• Manage Performance defects in Quality Center.
• Manage Performance SRs in Oracle Metalink.
• Provided solution work packages defects using ClearQuest and ClearCase for Change Management.
• Used Sharepoint to store all documents.
• Hands on with infrastructure that included Oracle Web/ NCA forms, BPEL, J2EE, WinXP/Vista Server2003, Sun Solaris, Linux, Httpwatch, ClearCase/Quest, HP Quality Center.
• Infrastructure includes HA, Akmai, F5, DataPower, TAM, WebSEAL, TAM, VPN, WAS, LDAP, Apache, EBS J2EE, Selenium, Disco, Sun Solaris, Linux, TeamQuest, WinXP/Vista Server2003, VPN, CAC, MS Office. Active Secret Security Clearance.
• Various other projects included gathering SOA standards, and performance testing Oracle 11i vs. R12 forms, ESB, DataPower, BAC/SyNapse, Sitescope, Oracle Grid Control, AWS, alert logs, Netstat.

Confidential

Test Manager/Performance Engineering Consultant

• Short term engagement for Performance and Load Testing of Wellness Inc Registration System. Member of Performance Team brought in for initial Load Testing for UHG recent acquisition.
• Developed performance testing and reporting strategy for O A and Wellness, Inc.
• Developed and conducted proof of concept for RadView WebLoad, provided documentation for RFQ/RFI.
• Conducted Client product tool set selection for HP Loadrunner vs. RadView WebLoad.
• Developed, correlated, data-driven parameterized Loadrunner 9.5.2 virtual user scripts and RadView WebLoad 8.4 IDE scripts for the Registration Application using Web Html Http/Https.
• Created Load/Stress Controller/OAD Console for scenarios per the business specifications of transactions per peak, ramp-up, duration, and ramp-down.
• Conducted multiple off-hour IT performance testing and tuning sessions with infrastructure leads monitoring.
• Ran Loadrunner Analysis and WebLoad Analytics to provide testing results.
• Developed comprehensive technically detailed performance test results to IT staff and vendors.
• Developed upper management power point presentations for Testing Results.
• Hands on with infrastructure that included FileMaker 10, SATA, SAS drives.
• Transition Performance Testing to UHG.
• Infrastructure includes Apache, Linux, Apple Xserve, Apple Mini Mac, WinXP/Vista Server2003, Cisco Load BalancerVPN, CAC, MS Office.

Confidential

Performance Domain Engineering Consultant

• Six month engagement for Performance and Load Testing of DEAMS Release 1sp2. Member of Performance Team brought in for Oracle ERP and 11i/R12 expertise to mentor full time staff.
• Developed performance testing and reporting strategy for Defense Enterprise Accounting Management System DEAMS .
• Developed, correlated, data-driven parameterized 9.5 virtual user scripts for the Application using Virtual User Oracle 11i / R12 Web and NCA for DEAMS Finance modules.
• Created Load/Stress Controller for scenarios per the business specifications of transactions per peak, ramp-up, duration, and ramp-down.
• Conducted multiple off-hour IT performance testing sessions with infrastructure leads.
• Hands on with infrastructure that included Oracle Web/ NCA forms, J2EE, WinXP/Vista Server2003, Sun Solaris, Linux, and Httpwatch.
• Infrastructure includes HA, Akmai, DataPower, TAM, WebSEAL, TAM, VP, WAS, LDAP, Apache, EBS J2EE, Disco, Sun Solaris, Linux, TeamQuest, WinXP/Vista Server2003, VPN, CAC, MS Office. Active Secret Security Clearance
• Various other projects included gathering SOA standards, and performance testing Oracle 11i vs. R12 forms, ESB, DataPower.