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Test Manager Resume Profile

Phoenix, AZ

Experience Summary:

  • Raja Eagalada has 12 years of IT experience in Quality Control Quality Assurance, and is a Certified Software Test Manager CSTM , a Certified SIX Sigma, and a Certified Scrum Master.
  • Have 8 years of Retail domain experience and 4 years of financial domain experience. Worked on large size Testing projects for clients -Wal-Mart, Macy's, Ameriprise Financials, Nationwide Building Society etc
  • Had handled Testing projects in the areas of Retail, Finance
  • Had handled Testing projects in Client Server, Web Applications, .NET, Java, Mainframes, MQ series, Database Oracle SQL , Teradata, POS, Extract Transform Load ETL , Unix, DB2
  • Handled Testing projects in Waterfall and Agile methodology. Had performed Scrum Master Role in multiple agile projects.
  • Has extensive experience in putting up Master Test Plans, Master Test Strategies, Detail Test Plans, and Defect Manager Reporting.
  • Had extensively supported System Testing, Integration Testing, Systems Integration Test, Regression Testing, End-to-End Testing, Functional Testing, User Acceptance Test, Mobile Applications and Test automation
  • Had used Testing tools like HP Quality Center HPQC , HP ALM, QTPro, Remedy, Bugzilla etc.
  • Has strong SQL and database testing skills.
  • Have excellent client facing skills. Good at written and oral communication skills.
  • Thorough understanding of Software Development Life Cycle SDLC and Test Life Cycle.
  • Have hands on experience with project management tools like MS Project, Rational Team Concert, Rational Portfolio Manager, Clarity etc.
  • Had played long innings in Onsite-Offshore kind of environments, including multi-Geo.
  • Has good knowledge on Test Automation projects. Used QTP and Selenium. Has good knowledge on deciding the apt framework and at calculating the return on investment factors and qualifying projects for automation.
  • Has working knowledge on Windows and UNIX environments.
  • Is proficient with UNIX VI commands.
  • Had used version control and content management tools like SharePoint
  • Has flat file processing and comparison skills
  • Had maintained project Risks / Issues / Action Items logs to closure.
  • Has experience in cost and effort management activities.
  • Delivered in the roles of Program QA Lead, Test Consultant, Test Manager, Test Lead, Scrum Master, and Defect Manager.
  • Has experience in LEAN deployment and Test Center of Excellence
  • Has expertise is setting up Testing start-up programs Clients include: Wal-Mart, Nationwide Building Society
  • Is experienced in handling large Teams and has extensive experience in handling multi-geo based Teams.

Areas of Expertise

Domain Expertise:

  • Retail: Merchandising, Inventory Management, Allocations, Warehouse Management, Point of Sale, Price Management, Stock Ledger
  • Finance: Insurance Annuities , and Retail Banking,
  • Technical Expertise:
  • Platforms: UNIX Windows
  • Databases: Oracle Teradata VSAM
  • Languages: COBOL C HTML VBScript PL/SQL
  • ETL tools: Informatica AB Initio
  • Tools Applications:
  • HPQC ALM QTPro Toad Selenium
  • ETL PVCS OPAL SharePoint Clarity IBM RPM Mercury Quality Centre MQC
  • Other Tools: MS Office Excel, Ppt, Word Visio Microsoft Project Plan Rational Team Concert
  • Methodologies: CMMI SDLC Six Sigma

Professional Experience

Confidential

  • In the capacity of a Test Manager, Raja is responsible for the below
  • Confidential services corporation headquartered in Confidential Founded in 1850, it is one of the 30 components of the Dow Jones Industrial Average. The company is best known for its credit card, charge card, and traveler's cheque businesses. Confidential.
  • Participated in Requirements Review meetings with the Business and ensured requirements completeness and correctness
  • Responsible for putting up Program level QA plan, Master Test Plan, Master Test Strategy, Application level/Detail Test Plans, Test Reporting and managing Risks-Issues-Actions
  • Responsible for the monthly releases, reporting QA results across releases, and deployments
  • Responsible for coordinating Teams in US, and India.
  • Making continuous improvements to the Program across releases and automating processes for better turn-around
  • Coordinated Integration Testing, System Testing, Regression Testing and facilitated User Acceptance Testing
  • Conducted Defect Triage Meetings as a Defect Manager and tracked defects to closure
  • Conducted Requirements Traceability Verification Matrix to ensure complete test coverage
  • Reporting program level risks and planning mitigations
  • Managing project financials, resourcing and work planning
  • Deploying project tools, arranging educational programs to the Team, liaising Business Analysts and the QA Team to coordinate and work closely on the project requirements
  • Testing Mobile Applications

Environment: Java, Big data, Mainframes, Data Stage, Oracle

Tools: ALM, SharePoint, Amex internal tools.

Confidential

  • To set up testing practice for the NBS Program
  • To co-ordinate release based integration testing across the groups of the program Savings, credit cards, Online banking, Flex accounts, Child accounts etc
  • Responsible for putting up Program level QA plan, Master Test Plan, Master Test Strategy, Application level/Detail Test Plans, Test Reporting and managing Risks-Issues-Actions
  • Participated in Requirements Review meetings with the Business and ensured requirements completeness and correctness
  • Responsible for the monthly releases, reporting QA results across releases, and deployments
  • Responsible for metrics reporting across releases, coordinating Teams across UK, and India.
  • Making continuous improvements to the Program across releases and automating processes for better turn-around
  • Coordinated Integration Testing, System Testing, Regression Testing and facilitated User Acceptance Testing, Mobile Applications Testing on IOS and Android.
  • Conducted Defect Triage Meetings as a Defect Manager and tracked defects to closure
  • Conducted Requirements Traceability Verification Matrix to ensure complete test coverage
  • Reporting program level risks and planning mitigations
  • Managing project financials, resourcing and work planning for the NBS program
  • Deploying project tools, arranging educational programs to the Team, liaising Business Analysts and the QA Team to coordinate and work closely on the project requirements
  • Conducting ROI for qualifying projects for Test Automation
  • Deciding the right framework for Test Automation projects
  • Delivering automation projects tool used Selenium

Environment: Java, Teradata, Mainframes, Informatica, ETL, Oracle

Tools: ALM, SharePoint, Selenium, Rational Team Concert, Rational Portfolio Manager

Test Manager

  • In the role of a Test Consultant Raja was responsible for:
  • Defining a befitting Quality Control model for Walmart Merchandising area
  • Educate Walmart and IBM Teams on the Test Life Cycle, establish required Testing tools
  • Define Metrics program for this engagement
  • Responsible for Master Test Strategies, Master Test Plans, Defect Triage meetings and Management Reporting
  • Responsible for conducting Requirements Review meetings with Business
  • Developed Requirements Traceability Verification Matrix to ensure complete test coverage
  • Responsible for overall Client Satisfaction Results
  • Responsible for overall delivery of the Merchandising Testing program
  • Assess and resolve overall Engagement Risks Issues
  • Delivering Client Governance - Management reports to customer Weekly, Monthly etc
  • Responsible for client stakeholder management
  • Responsible for mentoring the Onsite Leads / Test Managers
  • Maintain IBM - Delivery Team Governance
  • Conducting ROI for qualifying projects for Test Automation
  • Deciding the right framework for Test Automation projects
  • Delivering automation projects tool used QTPro
  • Establish and institutionalize Technology Assembly Centre TAC delivery model Organization structure and Governance, Project Management Tools Deployment, Innovation and Continuous Improvement, etc

Environment: POS, Web based, Teradata, Oracle DB, Hardware Testing radio frequency guns , Mainframes, ETL, ecommerce, Mobile Testing

Tools: HPQC, SharePoint, Clarity. QT Pro, Rational Team Concert, Rational Portfolio Manager

Test Consultant,

Confidential fitment analysis for about 17 accounts in the Distribution Sector. For suitable accounts Raja had on-boarded these accounts into the Testing TAC model. Raja had facilitated the end-to-end TAC on-boarding process, defined guidelines of operation, ensured adherence of these accounts on the guidelines. This stepping stone activity had later evolved into spreading the TAC methodology to about 200 accounts later.

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