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Sr. Qa Analyst Resume Profile

PA

PROFESSIONAL SUMMARY:

  • 8 years of testing and quality assurance experience, in a variety of industries and environments
  • Experienced in multiple industries including Retail, Timesharing, e-Commerce, e-learning and mobile devices. Environments include web, client/server, and mainframe.
  • Experienced in SaaS services Cybersource, Libre Digital and Cloud computing
  • Experience in developing the Data driven Framework, Keyword Driven Framework for maintaining the automation scripts and worked on reusable functions using VB Script to increase the reusability in the automation.
  • Experienced in Mobile iOS, Android and Windows Testing includes Device, Tablet and App Testing on iPod, iPhone and iPad.
  • Highly proficient in working with automated testing tools like HP/Mercury Interactive Test Suite Quick Test Pro, Win Runner, Load Runner, Quality Center /Test Director .
  • Outstanding knowledge of Web Technologies and Client/Server Architecture, and have experience in Data Warehouse related projects.
  • Diverse experience in Bank, Financial services, Real Estate, and Insurance domains.
  • Performed Sanity, Functional, Integration, Reliability, Compatibility, System, Regression, Stress, Performance, End-to-End and User Acceptance Testing UAT testing.
  • Good experience in Property Casualty, Life Insurance, Annuities, pension- and retirement-related investments, Mutual Funds, Group Insurance, Retirement Services, Investment Management
  • Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, Sybase and DB2.
  • Extensive experience in Healthcare/Claims adjudication with knowledge of ICD-9 ICD-10
  • Experienced in All aspects of QA, QA methodology, and the SDLC. Highly proficient with HP ALM, Quality Center 11.0, QTP/UFT.
  • Excellent knowledge of Derivatives, Fixed Income, and Equity products
  • Good knowledge in Investment Banking/ Capital Markets domain that include Fixed Income, Credit Card, Credit Derivatives, Mortgage, Loan Origination and Banking applications
  • Excellent skills in automated test tool Quick Test Professional QTP , QA Wizard, Soap UI and Web metrics.
  • Expertise in problem solving and bug tracking using bug tracking Tool Quality Centre.
  • Good experience performing Database Testing using SQL Queries and procedures.
  • Experience in Browser Compatibility Testing: Internet Explorer, Mozilla Firefox, Netscape
  • Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
  • Have hands full of experience in Agile-SCRUM Methodology
  • Expertise with Mobile testing on Blackberry, iPhone and Android.
  • Experience in analyzing test result and submitting the bugs using Bug Tracking tool Quality Center QC and Team Foundation Server TFS .
  • Experience working within Waterfall and Agile SDLC methodologies.
  • Working knowledge of scripting using VB Script.
  • Expertise working with Microsoft Project, word, Excel, Visio, PowerPoint.
  • Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in Quality Center

TECHNICAL SKILLS

  • Automated Testing Tools: QTP, Quality Center, Test Director, Load Runner, Win runner, TFS, MTM, SOAP UI, JIRA,
  • Operating Systems: Windows 7, Windows, Unix, Linux, Android, iOS Mac
  • Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML
  • Development Tools: Visual Studio, Eclipse, TFS
  • Database Technologies: SQL server, MS- Access, Oracle, DB2
  • Version Control Tools: VSS 6.0, CVS, Team Foundation Server TFS
  • Others SharePoint, MS Project Server
  • Mobile Android, iOS, Windows, and xCode

PROFESSIONAL EXPERIENCE:

Confidential

Sr. QA Analyst

Responsibilities

  • Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
  • Created test specification and test plans by reviewing business and technical documentation.
  • Modification of existing Test Plans and Test Scripts for Android testing.
  • Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
  • Documented and executed test cases and test scenarios for all phases of testing including Integration, Business process testing, Regression and System testing using Quality Center 9.0.
  • Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation Search, Pricing Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
  • Worked on Assigned Modules like POS, Product Assortment, Ordering, Cash management Lotto/Lottery Management and Employee Security maintenance on ISP In-Store Processor
  • Tested on POS terminal to run the EOD transaction
  • Performed validation testing in various modules like Shopping cart , My Account , Shipping address
  • Attending agile meetings and working on monthly sprint backlog items and updating the activities in Microsoft TFS
  • Performing Smoke, Integration, System, regression and end-to-end testing of policy admin system
  • Performed data validation in the mainframe system after the policies have been run through the batch cycle
  • I was responsible for UI and END-END ordering functionality testing on iPhone 3G, iPhone 3GS, iPhone 4G, iPad, Android and Tablets.
  • Created test data to simulate test scenarios
  • Worked extensively on SQL in validating data
  • Validated the data in SQL server databases
  • Responsible for Backend testing and executing SQL queries for Oracle
  • Analyzed application data using the SQL Queries
  • Verify credentials are encrypted when interacting with the third party systems
  • Performed Security, GUI Regression testing of web-based applications.
  • Involved in Test Planning and preparation of testing schedules based on project timelines
  • Interacted with the Business Analysts and Developers to resolve issues
  • Logged and tracked the bugs in Quality Center 10.0.
  • Automated and parameterized several test cases using Quick Test pro.
  • Recorded, modified and played automated scripts using Quick Test pro.
  • Maintained and modified object repositories for the objects recorded through Quick Test pro.
  • Retrieved data from Database by writing SQL queries to check the correctness of data and to verify the retrieved results
  • Prepared test summary reports every week to report the status of testing

Environment: Quality Center, TFS, MTM, VSTS, Quick Test Pro, Android simulator, SVN, TDD, BDD, Cucumber, Calabash, Real devices -iPhone, iPad, Android device, Device Anywhere, SQL, Unix, Oracle, VB Script, Edit Plus, XML, SOAP UI, Oracle, Rally, SQL Server

Confidential

Sr. QA Engineer

Responsibilities:

  • Standardized documents like Test Plan, Test Scripts/Test Cases, and Daily Status Reports etc.
  • Analyzed Business Requirements, Functional Requirement High level Design documents.
  • Created the Regression Test cases and automated them for the purpose of regression testing.
  • Automated Test cases using scenario based approach using action segments and functional decomposition methods.
  • Implemented QTP 11.0 for automating the Regression Sets.
  • Designed the Data Driven tests in Quick Test Professional QTP 11.0 script to validate with different sets of test data.
  • Tested the applications response for positive and negative sets of data with data-driven testing procedures.
  • Modified the scripts by inserting Text, Bitmap and Synchronization checkpoints.
  • Created and managed objects in the application using Object Repository in Quick Test Pro.
  • Performed Descriptive Programming wherever necessary.
  • Involved in testing Web services and XML with tool called 'SOAP UI'. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.
  • Created Test cards, both Debit and Credit, for testing purposes.
  • Investigated errors by reviewing logs from ATM machine and message queues to host
  • Worked on testing on basic banking operations like Balance Enquiry, Online Payments and Fund Transfer between the existing accounts, credit cards account management, mortgage account etc.
  • Has good working experience in Mortgage industry and ER application.
  • Has good knowledge and working experience in imaging services, Loan servicing applications handled multiple projects individually.
  • Developed and tested windows and reports for mortgage servicing software and other client-requested special projects
  • The project was initiated to leverage an enterprise application that maximizes the user of common processes, vendors, tools and technology to generate loans consistently for all channels and Produce a web-enabled mortgage origination platform across all channels
  • Automated scripts created are for execution of large number of claims for using the concept of Parameterization by using Data Tables.
  • Back end testing using SQL queries to retrieve data set
  • Automation scripts are handled based and on the concepts of Regular Expressions in QTP11.0 script.
  • Extensively used the QTP 11.0 scripting to create the actions.
  • Created a single huge shared object repository for all the different modules by using the Object Repository Manager in QTP 11.0
  • Used Dictionary and file system objects for Data manipulations in QTP
  • Created some reusable library functions to support automation architecture using Screen based approach Used descriptive programming methods to identify Dynamic objects and automate complex scenarios
  • Extensively used the VB Script to develop highly optimized scripts.
  • Integrated the Quality Center QC with Quick Test Professional QTP 11.0 .
  • Documented the Automation Plan, Design and Execution Specification.
  • Involved in Smoke, Ad Hoc, Functional, Regression and Back end Testing.
  • Reported the defects to the development team by using defect-tracking tools like Clear Quest, Quality Center.
  • Retested the reported defects in the every build released and closed the defects in concern tools.
  • Performed End-to-End testing manually.
  • Detecting bugs Classifying them based on the severity.
  • Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases in Quality Center.
  • Assured the project meet the defined business requirements and follow defined quality process

Environment: QTP 11.0, HP Quality Center, HTML, VSTS, XML, PL/SQL, Oracle, Perfecto Mobile, Android SDK, UNIX, MS-Access2003, Web logic , JavaScript, Windows XP, Rational Clear quest .

Confidential

Sr. QA Analyst

Responsibilities:

  • Validating the submitted transactions on the front-end and back-end DB2 visualizer
  • Analyzing Business Requirements and perform White box testing.
  • Worked on UAT testing and took signoff from the Commercial line of Property Casualty business users. Created test specification and test plans by reviewing business and technical documentation.
  • Created design documents for a User Profile Roles Term Life Insurance system
  • Executed Test Strategies and Test Plans that cover various functional areas of Insurance Operations like Underwriting, Claims, Finance, and Premium Reconciliation
  • Manually tested calculations of home and auto insurance rates and cross-checked for results
  • Involved in Savings annuities, Income annuities, Fixed annuities, Variable annuities with Traditional IRAs, Roth IRAs, SEP-IRAs, 403 b s or TSAs
  • Manually tested calculations of home and auto insurance rates and cross-checked for results
  • Extensively worked on Insurance Modules pertaining to personal lines
  • Performed extensive manual testing of functional enhancements across multiple policy administration systems PAS Experience building and maintaining an Automated scripts using QTP
  • Creating Test Plans, Developing test scenarios.
  • Involved in manual testing of the designed Test cases and perform Validation testing.
  • Verify test results on Database testing using query skills using SQL and validation
  • Creating test scenarios and Test Cases on Ms Excel.
  • Executing test cases and creating defects on Microsoft Test Manager MTM
  • Involved in Comparison testing and Adhoc testing
  • Designed, developed, documented, and executed manual/automation test scripts using QTP
  • Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
  • Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing system and integration testing and Documenting the test results
  • Used Quality center for test management and report generation.
  • Ensure that all the test cases are updated in the Quality Center along with Master test plan.
  • Created test specification and test plans by reviewing business and technical documentation.
  • Performed the analysis of test run data by generating reports and graphs in Quality Center.
  • Modification of existing Test Plans and Test Scripts for Android testing.
  • Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
  • Responsible for reviewing test cases, its execution and to ensure that all requirements and functional specifications are met.
  • Identifying the Defects and logging them in Quality Center.

Environment: Mac OS, iPhone simulator, Manual Testing, Quality Centre, Enterprise Data Warehouse, ETL, Informatica Android simulator, Real devices -iPhone, iPad, Android device, HTML,AJAX,C , .Net, Java, Java

Confidential

Test Analyst

Responsibilities:

  • Analyzed User stories and developed test case negative and positive scenario and wrote the test cases.
  • Involved in performing Functional, integration, and regression testing.
  • Involved in ETL testing for data Extract, Transforming and mapping Validation
  • Developed test Data for different groups
  • Validate EDI 834 enrollment process according to HIPAA compliance
  • Prepared Status reports to track the test status progress and to check if there is any slippage in timelines.
  • Worked on HIPAA transaction such us 834 Transaction.
  • Involved in Testing of Multiple modules like Facets Claims processing, Members. Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
  • Worked intensively with Medicare Medicaid claims processing for 5010 X12 transactions.
  • Responsible for validating claims processing transaction of MMIS.
  • Responsible for checking member eligibility, provider enrollment, member enrollment for Medicaid and Medicare claims.
  • Responsible for Medicaid Claims Resolution/Reimbursement for state health plan using MMIS.
  • Implemented automated COB processing of Medicare claims into Facets
  • Experience with Trizetto Facets System implementation, Claims and Benefits configuration set-up testing, Inbound/Outbound Interfaces and Extensions, Load and extraction programs involving HIPAA 837 and proprietary format files and Reports development.
  • I was involved in working on updating standards for electronic health care and pharmacy transactions.
  • HIX Health Insurance Exchanges : HIX are a set of government-regulated and standardized health care plans in the United States, from which individuals may purchase health insurance eligible for federal subsidies.
  • Tested the HIPPA EDI 837/835 transactions according to test scenarios and verify the data on different modules.
  • Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
  • I worked in Edifecs to process X12 files as per requirements in Edifecs X-engine and tested for snip using Transaction management/TM
  • Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
  • Maintained test matrix and requirement traceability matrix
  • Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution
  • performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
  • Wrote SQL queries for data Validation
  • Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2 SQL server management studio , Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA

Confidential

ETL Tester / Datawarehouse Tester

Responsibilities:

  • Estimate effort for the test activities.
  • Extensively used Quality Center for test planning and Used Rational Clear Quest for bug tracking and reporting.
  • Verify test results on Database testing using query skills using SQL and validation
  • Creating test scenarios and Test Cases on Ms Excel.
  • Executing test cases and creating defects on Microsoft Test Manager MTM
  • Identify, Log and follow-ups on all defects found during testing by using TFS.
  • Generating test progress reports.
  • Responsible for tracking and closing defects using Rally during SIT/UAT
  • Report the test progress and the test result to the stakeholders.
  • Ensure applicable Test and Defect management process and best practices are followed.
  • Act as the contact for coordinating test efforts with other systems/projects.
  • Ensure the coverage of the test cases and scenarios.
  • Wrote and executed test scripts and test cases for different source to staging, staging to accredited and accredited to data warehouse data flows.
  • Tested the above components by running the Ab Initio ETL jobs in UNIX box, verified and validated the requirements as per Functional and Design specs.
  • Coordinating with source system owners, day-to-day ETL progress monitoring, Data warehouse target schema Design Star Schema and maintenance.
  • Developed test scenarios for testing Enterprise Data warehouse and Credit Data Mart data in DB2 environment.
  • Developed SQL scripts to validate the data loaded into warehouse and Data Mart tables using Informatica.
  • Worked with three mobile application simultaneously: iOS, Android and WP7
  • Complex test scenarios were designed for iOS, Android and WP7 according to each OS
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc...
  • Tested the various Service Oriented Architectures SOAs , REST service validation and spanning across various web services using SOAP and WSDL across various applications
  • Reporting of testing related metrics
  • Re-tested the application to check whether the defects are resolved or not Regression Testing
  • Involved in all phases of SDLC.
  • Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
  • Comprehensive experience with agile testing process using SCRUM.
  • Conduct Agile Scrum meetings to discuss project progress and plan
  • Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
  • Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
  • Performed data driven testing and parameterization using vb script in QTP.
  • Enhanced QTP script using recovery scenarios for error handling.
  • Involved in creating output values using QTP.
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
  • Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.
  • Perform system, functional, end-to-end and regression testing.
  • Conducted GUI, Integration and Data Driven Testing.
  • Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
  • Extensively used SOAP UI in web services testing

Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP 11.0, XML, Business Intelligence, ETL, Enterprise Datawarehouse, Informatica, Ab Initio, COgnos, Unix, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone Linux, Soap UI, VBScript, Java, Agile, Oracle.

Confidential

Quality Analyst

Responsibilities:

  • Involved in Business Requirements Analysis meeting and worked on Test Plan document.
  • Involved in Test Cases review meetings and updated the test cases based on the feedback from the review meetings.
  • Manually Tested the application executing test cases in the Quality center.
  • Used Quality Center for test script and test result management and bug tracking.
  • Tested IVR Handset Activation and Payments Billing processes for Voice and Enabler data of different type of Cards Debit, Credit .
  • Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
  • Provided support for the Agentnet application. Agentnet is a Java web-based application that is a booking agent for a variety of travel products. Air, Auto, Train, Hotel, Cruise
  • Executed Manual Test cases for Functional Testing and logged defects for the failed test cases.
  • Expertise in development of Test documentation, Manual testing, Automated test scripting and Execution on Client/Server, Integrated Intranet, UNIX, Linux, Mainframes and Internet applications
  • Proficient in Agile methodology and used Rally tool for creating user stories and test cases
  • Parameterized test data using Data Table and created Shared Object Repository in QTP.
  • Wrote User defined Functions using Vb Scripting for calculating the check Price and verifying Credit Card verification.
  • Communicated effectively with developers and BAs to discuss the defects.
  • Participate in Daily Stand Up meeting to provide status of the testing.

Environment: QTP 10.0, Quality Center 10.0, VBScript, Agile, VB.Net, Asp.net, Oracle, Unix, SQL, Rally, PL/SQL.

Confidential

QA Analyst

Responsibilities

  • Involved in Business requirement Analysis, Function Requirement Analysis, Overall Design, Use-Case Analysis, Initial Summary, Risk Analysis and Documentation
  • Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Quality Center
  • Performed Functional testing manually and also constructed positive and negative test scenarios as per requirements
  • Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements.
  • Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro QTP .
  • Performed web testing using Quick Test Pro QTP for checking page contents, broken links, web objects, frames and tables.
  • Developed test scripts using VB Script in scenarios where recording using Quick Test Pro QTP was not possible.
  • Manually tested the whole application before going for the automated testing.
  • Involved in testing the conversion of the application into web application using XML web services.
  • Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
  • I worked in Edifecs to process X12 files as per requirements in Edifecs X-engine and tested for snip using Transaction management/TM
  • Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
  • Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
  • Developed the test strategy based on the Business Requirement Document BRD .
  • Performed Back-End testing using SQL queries extensively within the QTP Script to compare and retrieve data by using Data Base Check points.
  • Wrote SQL queries and used them to perform Back End Testing
  • Defined Test cases based on functional specifications.
  • Created QTP scripts with the Framework followed by the Company.
  • Performed functional, stress, and load testing
  • Performed regression testing after fixing the bugs manually.
  • Involved in User acceptance testing UAT of the application.
  • Tracked the defects and reported the defects using Quality Center.
  • Conducted functionality testing using QTP Recorded, wrote test scripts and created user defined functions using scripts
  • Performed Regression testing using Quick Test Professional
  • Tested extensive backend testing using SQL Queries to retrieve the data from database and checked data integrity
  • Used Quality Center as a repository for all of the testing efforts and to keep track of the defects. Closely interacted with the developer in fixing the bugs
  • Involved in manual testing of the forecasting module of the application
  • Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
  • Performed Database integrity testing by executing complex SQL Queries
  • Extensively used various joins and keys for accessing data in the database

Environment: Quick Test Professional, Quality Center, SQL Queries, Unix, VBScript, java, Oracle, MS Office.

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