Quality Assurance Analyst Resume
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Pa, UsA
OBJECTIVE:
Seeking a challenging position as an IT Quality Assurance Software Tester in a renowned organization. That will utilize my proven skills an extensive knowledge of QA processes and testing methodologies.
HIGHLIGHTS OF QUALIFICATIONS:
- Over 6 years of Quality Assurance experience.
- Sound knowledge of software development life cycle (SDLC), testing process and procedures.
- Possess strong technical, analytical, and communication skills.
- Ability to communicate proficiently with strong trouble shooting and time management skills.
- Extensive work in all aspects and phases of Software testing: including but not limited to developing test plans, creating test scripts, executing test cases, automation, regression testing, and delivery support.
- Testing of VB/Web applications, client-server, network, and database projects in a Windows/Unix environment.
- Familiar with different types of testing- Smoke, Black box, regression, white box , and automation testing.
SKILLS SUMMARY:
- SQA Testing & Methodologies
- Test Plans, Cases & Processes
- Scripting & Documentation
- Data Interface & Migration Testing
- Performance / Load / Stress Testing
- Defect / Bug Tracking
- Test Strategies & Coverages
- QA & QC Standards
PROFESSIONAL EXPERIENCE:
Confidential, PA. April 2006 Present
Quality Assurance Analyst
- Assist the Business Analyst in defining detailed rules and requirements in order to design or enhance software products.
- Planning testing strategies and schedules in accordance with project scope and delivery dates.
- Create detailed test plans based on analysis requirements and design documents.
- Translate business requirements into workable manual/automated test scripts or fine tune pre-existing scripts.
- Create and execute functional, regression, and performance tests.
- Responsible for detecting and tracking software defects through the use of a defect management tool.
- Performed manual black box and regression testing as needed.
- Ensures appropriate test coverage by cases and scripts (e.g. use cases implemented).
- Escalates issues to the Test Manager in a timely and appropriate manner.
Confidential,PA. May 2007 January 2010
Technical Engineer
- Responsible for assembling customizable personal computers for use in the home and office.
- Provided technical support to users for computer software and hardware issues.
- Engineering activities included virus removal, data recovery, 1st, 2nd, and 3rd level troubleshooting.
- Responsible for installation and configuration of Windows 98, 2000, 2003 server, XP and Vista machines
- One on one consultation with customers Implementation of Network Environment needs in multiple OS Environments (Windows: 98, 2000, 2003, XP, and Vista)
Confidential,New Castle, DE. September 2005 April 2006
Application Support Analyst
- Supported both hardware and software issues in a lockbox environment.
- Evaluated operational needs while assisting IT Staff and vendor support with developing specifications for solutions.
- Lead and coordinated key conference calls to resolve technical issues, by providing supportive technical information for conference call participants.
- Defined, documented, and disseminated information to cross-functional team members regarding short-term solutions until a long-term solution could be implemented.
Technology Skills:
- SQL HTML Adobe Photoshop Adobe Illustrator
- VB Script C++ COBOL Lotus Notes
- Outlook MS Project MS Office Citrix
- Oracle Sybase Quick Test Professional Quality Center
- UNIX Cold Fusion Windows 7 Windows XP
- References available upon request