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Quality Assurance Analyst Resume

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Pa, UsA

OBJECTIVE:
Seeking a challenging position as an IT Quality Assurance Software Tester in a renowned organization. That will utilize my proven skills an extensive knowledge of QA processes and testing methodologies.

HIGHLIGHTS OF QUALIFICATIONS:

  • Over 6 years of Quality Assurance experience.
  • Sound knowledge of software development life cycle (SDLC), testing process and procedures.
  • Possess strong technical, analytical, and communication skills.
  • Ability to communicate proficiently with strong trouble shooting and time management skills.
  • Extensive work in all aspects and phases of Software testing: including but not limited to developing test plans, creating test scripts, executing test cases, automation, regression testing, and delivery support.
  • Testing of VB/Web applications, client-server, network, and database projects in a Windows/Unix environment.
  • Familiar with different types of testing- Smoke, Black box, regression, white box , and automation testing.

SKILLS SUMMARY:

  • SQA Testing & Methodologies
  • Test Plans, Cases & Processes
  • Scripting & Documentation
  • Data Interface & Migration Testing
  • Performance / Load / Stress Testing
  • Defect / Bug Tracking
  • Test Strategies & Coverages
  • QA & QC Standards

PROFESSIONAL EXPERIENCE:

Confidential, PA. April 2006 Present
Quality Assurance Analyst

  • Assist the Business Analyst in defining detailed rules and requirements in order to design or enhance software products.
  • Planning testing strategies and schedules in accordance with project scope and delivery dates.
  • Create detailed test plans based on analysis requirements and design documents.
  • Translate business requirements into workable manual/automated test scripts or fine tune pre-existing scripts.
  • Create and execute functional, regression, and performance tests.
  • Responsible for detecting and tracking software defects through the use of a defect management tool.
  • Performed manual black box and regression testing as needed.
  • Ensures appropriate test coverage by cases and scripts (e.g. use cases implemented).
  • Escalates issues to the Test Manager in a timely and appropriate manner.

Confidential,PA. May 2007 January 2010
Technical Engineer

  • Responsible for assembling customizable personal computers for use in the home and office.
  • Provided technical support to users for computer software and hardware issues.
  • Engineering activities included virus removal, data recovery, 1st, 2nd, and 3rd level troubleshooting.
  • Responsible for installation and configuration of Windows 98, 2000, 2003 server, XP and Vista machines
  • One on one consultation with customers Implementation of Network Environment needs in multiple OS Environments (Windows: 98, 2000, 2003, XP, and Vista)

Confidential,New Castle, DE. September 2005 April 2006
Application Support Analyst

  • Supported both hardware and software issues in a lockbox environment.
  • Evaluated operational needs while assisting IT Staff and vendor support with developing specifications for solutions.
  • Lead and coordinated key conference calls to resolve technical issues, by providing supportive technical information for conference call participants.
  • Defined, documented, and disseminated information to cross-functional team members regarding short-term solutions until a long-term solution could be implemented.

Technology Skills:

  • SQL HTML Adobe Photoshop Adobe Illustrator
  • VB Script C++ COBOL Lotus Notes
  • Outlook MS Project MS Office Citrix
  • Oracle Sybase Quick Test Professional Quality Center
  • UNIX Cold Fusion Windows 7 Windows XP
  • References available upon request

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