Quality Assurance Analyst Resume Profile

Career Overview

Talented IT Analyst with solid background in Enterprise Data Management. Work well alone and as part of a team. Effective communicator with strong documentation skills.

Qualifications

l Self-motivated, well-organized, and detail oriented
l Strong analytical skills
l Testing/verification skills
l Data privacy and security HIPAA, SOX
l SQL querying skills
l Establishes and maintains effective professional relationships with internal and external stakeholders
l Expert troubleshooter unwilling to let a problem defeat me unrelenting, persistent, confident
l Ability to quickly grasp and adapt to new concepts
l Flexibility and ability to plan, prioritize, and execute multiple tasks in a fast paced environment
l Ability to rapidly assimilate new information and put it into practice
l Ability to read, analyze, and interpret documents
l Strong interpersonal skills and effective time management skills

Technical Skills

Skills

MS Windows, Excel, Outlook
Unix environment, FTP
SQL querying, Oracle database, data warehousing
Have technical and business understanding of pharmacy benefit management and use of pharmacy claims for rebate purposes

Accomplishments

Quality Assurance

l Streamlined QA process to increase efficiency and reduce data availability time from 10 days to 4 days.
l Designed data quality report using MS Excel.
l Assisted in the design, creation, verification and implementation of new data quality checks.
Process Improvement
l Collaborated with Client Account Managers, finance and IT departments to ensure smooth work flow and efficient organization operations.
l Continually refine data quality checks and reports to meet changes in business rules.

Work Experience

CVS Caremark formerly Caremark

Senior IT Analyst Application Development

Hunt Valley, MD
l Ensured approximately 50 60 pharmacy claims data files loaded into Oracle database on monthly basis for rebate billing purposes.
l Consistently met and exceeded SLA of 4 days from receipt of file to data available in database.
l Prepared QA reports for use by Finance department and for Client Account Managers to send to clients.
l Communicated regularly with Client Account Managers, Finance team and external clients to address data quality issues.
l Recognized as Subject Matter Expert for all aspects of external PBM claims data.
l Responsible for maintaining data format document, updating per new business rules, working with clients in implementation of format changes.
Caremark formerly AdvancePCS March 2004 to March 2007

Senior IT Analyst

l Ensured pharmacy claims data files loaded into database on monthly basis for rebate billing purposes.
AdvancePCS formerly Advance Paradigm March 1999 to March 2004

IT Analyst

l Loaded pharmacy claims data from external clients into database.
l Implemented standard procedures for tracking receipt of external client data.
l Assisted with gathering requirements and defining data quality checks for automated data quality process.
l Verified new process for loading data into Oracle database.

Computer Operator

l Transfer pharmacy claims data files from multiple media sources to UNIX server, load data into SYBASE database.
GSE Systems acquired from Texas Instruments in Dec 1994 December 1994 to May 1997

Software Technician

l Software Configuration Management Maintained several software management libraries to support different levels of in-house software product.
Texas Instruments acquired Rexnord Automation in Oct 1987 October 1987 to December 1994

Software Technician

Hunt Valley, MD
Software Configuration Management
Rexnord Automation October 1985 to October 1987

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