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Quality Assurance Analyst Resume Profile

Career Overview

Talented IT Analyst with solid background in Enterprise Data Management. Work well alone and as part of a team. Effective communicator with strong documentation skills.


  • l Self-motivated, well-organized, and detail oriented
  • l Strong analytical skills
  • l Testing/verification skills
  • l Data privacy and security HIPAA, SOX
  • l SQL querying skills
  • l Establishes and maintains effective professional relationships with internal and external stakeholders
  • l Expert troubleshooter unwilling to let a problem defeat me unrelenting, persistent, confident
  • l Ability to quickly grasp and adapt to new concepts
  • l Flexibility and ability to plan, prioritize, and execute multiple tasks in a fast paced environment
  • l Ability to rapidly assimilate new information and put it into practice
  • l Ability to read, analyze, and interpret documents
  • l Strong interpersonal skills and effective time management skills

Technical Skills


  • MS Windows, Excel, Outlook
  • Unix environment, FTP
  • SQL querying, Oracle database, data warehousing
  • Have technical and business understanding of pharmacy benefit management and use of pharmacy claims for rebate purposes


Quality Assurance

  • l Streamlined QA process to increase efficiency and reduce data availability time from 10 days to 4 days.
  • l Designed data quality report using MS Excel.
  • l Assisted in the design, creation, verification and implementation of new data quality checks.
  • Process Improvement
  • l Collaborated with Client Account Managers, finance and IT departments to ensure smooth work flow and efficient organization operations.
  • l Continually refine data quality checks and reports to meet changes in business rules.

Work Experience

CVS Caremark formerly Caremark

Senior IT Analyst Application Development

  • Hunt Valley, MD
  • l Ensured approximately 50 60 pharmacy claims data files loaded into Oracle database on monthly basis for rebate billing purposes.
  • l Consistently met and exceeded SLA of 4 days from receipt of file to data available in database.
  • l Prepared QA reports for use by Finance department and for Client Account Managers to send to clients.
  • l Communicated regularly with Client Account Managers, Finance team and external clients to address data quality issues.
  • l Recognized as Subject Matter Expert for all aspects of external PBM claims data.
  • l Responsible for maintaining data format document, updating per new business rules, working with clients in implementation of format changes.
  • Caremark formerly AdvancePCS March 2004 to March 2007

Senior IT Analyst

  • l Ensured pharmacy claims data files loaded into database on monthly basis for rebate billing purposes.
  • AdvancePCS formerly Advance Paradigm March 1999 to March 2004

IT Analyst

  • l Loaded pharmacy claims data from external clients into database.
  • l Implemented standard procedures for tracking receipt of external client data.
  • l Assisted with gathering requirements and defining data quality checks for automated data quality process.
  • l Verified new process for loading data into Oracle database.

Computer Operator

  • l Transfer pharmacy claims data files from multiple media sources to UNIX server, load data into SYBASE database.
  • GSE Systems acquired from Texas Instruments in Dec 1994 December 1994 to May 1997

Software Technician

  • l Software Configuration Management Maintained several software management libraries to support different levels of in-house software product.
  • Texas Instruments acquired Rexnord Automation in Oct 1987 October 1987 to December 1994

Software Technician

  • Hunt Valley, MD
  • Software Configuration Management
  • Rexnord Automation October 1985 to October 1987

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