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Quality Analyst Resume Profile

St Paul, MinnesotA

Professional Summary

Productive and diversified IT specialist with strong qualifications in systems analysis, project leadership, systems development, data analysis, release management, and systems testing. Four years of experience as an IT Professional in Software Testing and, Windows and Web Applications. I have executed manual testing using HP Quality Center, MS Visual Studio Team Foundation Server and various other tools. I have participated in all phases of the Software Development Life Cycle SDLC involving requirements gathering, development, testing, supporting and validating the business process.

Experience Highlights

  • 8 years of experience in Software Quality Assurance and Testing activities with 4 years in Mobile testing Devices.
  • Exposure and working knowledge of various industry types such as travel, tourism, banking, ecommerce and healthcare.
  • 2 year experience using Jira
  • Experience utilizing Salesforce
  • Experience using Selenium, CSS, HTML.
  • 3 years of experience in web based software applications using Microsoft technologies
  • Ability to troubleshoot and multitask in a fast-paced and complex environment.
  • 5 year of experience using Quality Center
  • Proficiency in defining, formatting and executing Test Cases based on Business Requirements ensuring the Traceability for the requirements throughout the testing process.
  • 2 year Travel domain name experience at http://www.univtravel.com/
  • Experience in various types of testing such as Validation, Functional, System, Java, Visual Basic, Beta, User Acceptance UAT , Black Box Testing, Regression, Stress and Smoke Testing.
  • Exposure and experience in different QA methodologies like Agile, Scrum, and Waterfall.

Core knowledge skill areas

  • Strong Analytical Quantitative Skills
  • Effective Decision-Making Skills
  • Excellent written and verbal communication
  • Strategic Research, Analysis, Documentation
  • Interpersonal Skills Teamwork
  • Workflow Planning Prioritization
  • Strong Mobile Device Testing experience

Professional Experience

Quality Analyst

Confidential

Responsibilities

  • Used SoapUI to verify data flow through web services modules.
  • Used Jira to organize defects and create bug reports
  • Attended daily scrum meetings with project managers
  • Performed Functionality and Regression Testing on IBM Curam web application.
  • Utilized Microsoft Sharepoint to organize test cases
  • Worked Java with system architects, and product development teams to identify and drive timely completion of critical product functionalities and services.

Software Quality Analyst

Confidential

Responsibilities

  • Identified Usability and workflow blockers within mobile IoS browsers.
  • Executed Black boxed Testing and Java testing of the web application in QA and UAT environments and creating bug reports in Jira
  • Used Jira to organize requirements and defects
  • Attended daily project scrum meetings with developers and project managers
  • Web Testing of DRC Online Correction System
  • Conducted GUI, Functionality, Integration and Regression Testing.
  • Interactive Voice Response experience verifying data flow of voice module.
  • Attended business requirement review meetings with Business Analysts, Product Owner and Developers.
  • Developed test items according to item and test specifications. Developed, edited, and reviewed items.
  • Followed and demonstrated an understanding of adopted processes/methodologies.
  • Provide out of the box solutions for business processes and requirements.

Quality Analyst

Confidential

Responsibilities:

  • Tested the site in multiple mobile device platforms - Android, IoS and Windows.
  • Performed Black boxed Testing of the web application in QA and UAT environments and publish results in Jira and Quality Center
  • Used Quality Center to organize requirements and test plans and defects
  • Attended defect triage meetings with developers and project managers
  • Performed Usability and Functionality testing on the Mobile and desktop website.
  • Identified major Functionality issues and Usability Issues with site navigation and checkout processes
  • Utilized Jira for Scrum planning
  • Tested site in QA, Staging and provided tested deployment decisions for production
  • Identified key error handling issues and worked with developers to ensure a friendly User Experience.
  • Designed and executed regression tests in Quality Center ALM 11
  • Validated the rendering of correct data in the application through different web services.
  • Triaged defects to developers using Quality Center

Quality Assurance Analyst

Confidential

Responsibilities:

  • Validated the functionality of the shopping cart in conjunction with different parameters like promo codes, credit cards, field validations etc.
  • Created new test scenarios and test cases for new enhancements and updates in HP Quality Center.
  • Executed test cases in HP Quality Center.
  • Performed Cross Mobile Device Compatibility Testing of the OOTN mobile site on the IPhone 4s,5, Android versions
  • Generated web based UI test procedures and implemented tests for a web application in Agile environment
  • Analyzed business requirements for the application to identify gaps and improve the Business Process.
  • Conducted Interruption testing on mobile devices to ensure web application can perform and manage interruptions
  • Utilized HP Quality Center to log defects and assign to development team.
  • Coordinated testing efforts with offshore development team in all aspects of functionality, usability, browser and payment and API integration.
  • Performed exploratory testing of application in the different browser environments on Internet Explorer, Firefox, Chrome and Safari.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Document test scenarios and condition and set-up test data.
  • Work with BA and Development team to resolve issues in a timely manner.
  • Create documentation and reports showing test results.
  • Coordinate UAT and provide users test data and test cases to help them understand the newly developed application.
  • Tested the integrity of credit card services system with already existing systems.
  • Executed Mobile Performance testing to check behavior of the application under certain conditions such as low battery and bad network coverage
  • Authored web GUI and UI test procedures and implemented tests for a web application in Scrum environment
  • Identify approach and strategy to test products and deliverables.
  • Executed test scripts using QTP
  • Develop and maintain testing schedule/Test Plan.
  • Coordinate testing issues and results with development team, vendor and business users.
  • Performed routine Black Box Testing of the web application in QA and Prod environments improving testing methodology based on given time frame.
  • Train customer/business partner/Users on testing methods and techniques during UAT.
  • Maintain the test environment Test data and assure stability in the test environment.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Developed and executed various scripts using Microsoft Test Manager 2010.
  • Coordinated with Business Analysts and developers regarding issues with requirements, functional/user, acceptance testing.
  • Created traceability between Requirements and Test Cases.
  • GUI testing, ensuring usability of the web module BLACKBOARD
  • Ran automated SQL Queries in Microsoft SQL Server 2010
  • Executed Memory Leakage Testing to document how mobile device is able to manage device memory allocated while application is on, tracking application performance and slowdown
  • Executed system testing to ensure application stability across compatible mobile platforms: android, ios6, windows MS Surface , and blackberry
  • Involved in Testing Web Services developed for employees/teachers, students and vendors.
  • Performed regression testing to verify that bug fixes did not break some other parts of the system functionality.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Participated in test case review, defects review meetings and requirements walkthroughs.
  • Created Requirements traceability matrix by mapping requirements to test cases using HP Quality Center.
  • Validated the business/work flows of the system manually.
  • Participated in developing module to verify end users credentials CLIA, GMP, LIMS
  • Developed Test Plan, Test cases, Test scripts for testing the web application.
  • Reviewed the Software requirements specification and detailed design documents.
  • Maintained Test Logs, Test Summary reports and participated in defect review meetings
  • Created Data driven scripts for adding multiple customers, checking the accounts for different users.
  • Interacted with developers, Business analyst to resolve issues.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Tested web based system for University Travel and ensured traceability logging bugs
  • Involved in escalating issues with the Development teams for critical issues
  • Measured performance of the website functionality using Apache JMeter
  • Verified end user GDS request for information through Sabre Red XP
  • Interacted with Developers in requirements analysis, design review, testing and documentation for application developed in agile environment.
  • Performed automated scripts using Selenium
  • Actively participated in Scrum meetings, reviews and developed test scenarios.

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