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Qa Analyst Resume Profile

New York, NY

Skills

C , SQL, XML, Perl, Regular Expressions, HTML,XHTML, Delphi, SAS, Linux, Windows, Technical Writing, QA

Experience

Confidential

QA Analyst

Wrote client/server software in C and Delphi that runs at the largest law firms in New York Lead the Quality Assurance effort, including generating test environments, test plans, and data samples. As lead technical writer, produced requirements documents, software architectural documents, installation guides, user's manuals, and quick start guides. Provided client support, including troubleshooting problems at client sites and back end production issues. Automated routine clerical tasks involved in maintaining technical integrity. Automated system monitoring tasks to provide, not only monitoring of web services and databases, but alerts that make it simple to quickly eyeball positive confirmation of successful routine processes and eye-catching notification of failures on those processes

Confidential

Delphi Developer

As part of a team, developed the Virtual File Room product, which runs in law firms across the country Developed custom Delphi controls for cataloging and retrieving PDF files Quality Assurance testing and test planning

Confidential

SAS Consultant

Developed SAS programs to generate marketing lists for American Express Built a library of SAS routines to analyze customer spending habits based on credit card charges Trained marketing personnel on how to program SAS. Wrote simplified training manuals on SAS programming

Confidential

Delphi Developer

Wrote inventory management software for an international art gallery Developed a custom semaphore locking system for annotation file access Developed a library of routines to be used across a variety of projects

Confidential

Project Manager

Oversaw conversion of state-based Ready Credit accounts in collections to a centralized system. Wrote SAS routines to perform cost/benefit analysis of bringing CCCS customers back in house from collection agencies Oversaw migration to electronic transmission of delinquent accounts to collection agencies

Confidential

SAS Developer

Wrote SAS programs to report on distribution of resources to Special Education students Maintained Cobol programs that maintain and report on Special Education evaluations and requirements of evaluated students. Produced SAS programs to generate reports on the distribution of Special Education students, in response to court orders

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