SUMMARY

• Over 10 years of experience working with all phases of Software Development Life Cycle, specialized in QA Manual Testing and Automation Testing.
• Solid experience with White - Box and Black-Box testing techniques with expertise in Smoke Testing, Functional Testing, Regression Testing, Integration Testing and User Acceptance Test.
• Strong knowledge of testing client/server applications, web-based applications, and Web Services.
• Experience in test automation using SoaTest and SoapUI, with scripting languages such as Python, and JavaScript.
• Excellent analytical skills for understanding Business Requirements, System Requirements and Detailed Design of the applications.
• Proficient in designing, developing and reviewing Test Plans, Test Scenarios and Test Cases.
• Strong RDBMS background with experience in writing PL/SQL and SQL statements efficiently in Oracle, SQL Server, MS Access and MySQL.
• Working experience on various development methodologies such as Agile, Scrum, and Waterfall.
• Experience in bug reporting and bug tracking using management tools such as Quality Center.
• Excellent management skills by being able to handle multiple projects and meetings and able to meet project milestone by thorough planning and analysis.
• Work as a lead QA on project, over-seeing and coordinate all aspect of testing between offshore QA team and onshore members, and coordinate testing with 3rd party vendors.
• Strong team player with the ability to work collaboratively and able to adapt to new technology.
• Self-learner and passionate on Automation Testing with OpenSource tools such as Selenium WebDriver.

TECHNICAL SKILLS

Programming Languages: PHP, Java, JSP, Python, Javascript, SQL*Plus, PL/SQL, Transact-SQL, C++, Visual Basic, VB Script, Perl

Test Tools: Quality Center, Mercury Quick Test Pro, SoaTest, SoapUI

Databases: Oracle, SQL Server, mySQL, MS Access

Operating Systems: Windows, Linux, MAC

Others: TortoiseCVS, Splunk, Tibco, Telelogic Doors, Rational Rose, COCOMO, MS Project, MS Office

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Engineer

Responsibilities:

• Test front-end web applications being used at Cricket Call Center, Indirect Dealer and Cricket Stores.
• Test web services API among various internal systems, and between Cricket and third party vendors, via SoaTest or soapUI.
• Test middleware on Java EE on JBoss, and on Tibco platform including BPM OpenSpace/WorkSpace.
• Perform Functional Testing, Smoke Testing, Sanity Test, Integration Testing and Regression Testing.
• Build test suites to automate Smoke Test and Regression Test for Web Services testing with Quality Center and soaTest.
• Familiar with CVS and utilize TortoiseCVS to check in/out the test files.
• Plan and coordinate Integration Testing with vendors such as Best Buy, Target, Sprint, Incomm, Wmode, Asurion, QPay, TIO, Neustar and Brightpoint.
• Validate test results in the backend systems such as using queries in MS SQL/Oracle database, or checking XML request/response in Splunk, etc.
• Involve in all stages of Software Development Life Cycle from requirement to post-product launch.
• Participate in Requirements Review with the Business to identify any redundancies, conflicts with the current system and QA testability.
• Analyze Functional Requirements and System Requirements documented in DOORS to identify uniqueness, completeness, conflict, and QA testability.
• Work closely with Business Owner and System Analyst to quickly resolve requirements issues.
• Create Test Plan including tasks analysis, risk analysis, identify environment/tools/data needed and detailed timeline of testing activities.
• Create Test Scenarios or Test Matrix, and populate Test Data for manual and automated testing based on Requirements and Specification documents.
• Analyze impact of Change Requests and update any relevant test cases.
• Peer-Review test cases and test scenarios across applications to ensure system integrity and test coverage.
• Report defects using tools such as Quality Center, Software Planner.
• Quickly communicate critical or blocking defects to Project Manager, Configuration Management team, and Lead Developer.
• Participate in Defect Reviews and work closely with Developer, System Analysts and Business Owners to identify design gaps and/or to triage defects.
• Extract Test Results from Quality Center and publish daily QA Status on Project Dashboard.
• Coordinate and lead testing efforts with Offshore QA team.

Environment: Software Planner, Quality Center, Jira, Mercury Quick Test Pro, SQL Server, Oracle, SoaTest, SoapUI, Python, Javascript, Telelogic Doors, Splunk

Confidential

Test Engineer

Responsibilities:

• Develop Test Cases, Test Plans and Test Scenarios for manual and automate tests.
• Write Test scripts in Perl and write Shell Scripts for Backend Testing (Traffic Information Engine) on Linux.
• Prepare script to populate test data such as traffic data, incidents and accidents in the databases.
• Build and execute automation test scripts using QTP.
• Report the bugs in Software Planner and notify the team on critical issues via email.
• Work closely with development, customer support and marketing team to convey changes in the system due to changes in requirements and/or fixes.
• Participate in Production Testing to test the application after the deployment to the production servers.

Environment: Mercury Quick Test Pro, Win Runner, Visual Basic, JSP, JavaScript, PHP, Perl, HTML, MS SQL Server, MySQL, MS Access, Windows NT, Linux, IIS, TomCat, ESRI ArcGIS.

Confidential

Application Analyst

Responsibilities:

• Perform application feasibility study, and document project life cycle plan, system requirements and design any add-on modules.
• Work closely with Development team to customize and translate user interface from English and Japanese to Thai version.
• Provide customer support and system maintenance (patches and updates).
• Develop problem report and tracking system to better assist with clients’ issues.

Environment: SQL Server, MS-Access, WindowsNT/ME/98, TPICS, Crystal Report, MS-Project, MS-VISIO, Visual Basic, C++.

Confidential

System Engineer

Responsibilities:

• Design and implement customer-specific manufacturing control system.
• Plan and develop deployment plan and Customer Acceptance Test Plan.
• Create Test Cases, Test Scenarios and Test Data from the system requirements specifications for Acceptance Test and end-user training.
• Document application manual. Customize user manual and training manual.
• Train end-users. Provide on-site and remote customer support and troubleshoots.
• Periodically assist customer on system maintenance such as Databases Tuning.

Environment: Oracle, SQL Server, MS-Access, WindowsNT/98/95, Crystal Report, MICS8, MS-Project, MS-VISIO, Visual Basic, C++.