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Sr. Qa Analyst Resume

TX

Summary:

  • Generate models to depict business processes and information flows.
  • Conduct requirement gathering sessions, feasibility studies and Impact Analysis.
  • Strong knowledge of SDLC, RUP, AGILE (SCRUM) methodology and project life cycle.
  • Claims Transactions according to the HIPAA 5010 standards.
  • Extensive experience in the implementation and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.
  • Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
  • Delivered 19 production releases in a period of 40 months.
  • Self-motivated, team-oriented with the ability to handle multiple tasks.
  • Strong Customer service skills as well as excellent written and verbal skills.
  • Excellent organizational, interpersonal, and communication skills with the flexibility and skill required to adjust to tight schedules and frequently changing work priorities.
  • Possess excellent communication skills, good team-management and leadership qualities.

Professional Experience:

Confidential

Role:Sr. QA Analyst

Responsibilities

  • Analyzed and reviewed the call flow scripts for new client implementations.
  • Standardized the methodology for writing the call flow scripts across clients and service centers.
  • Lead project and delivered 2 production releases in a period of 6 months, averaging a production release every 3 months.
  • Adapted object oriented estimating tools. Actual effort within 40% of estimated values.
  • Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes.
  • Created Visio diagrams to provide business with the pictorial view of the scripts
  • Coordinated activities between business unit and technical staff to develop new methods, policies, and procedures to meet the business needs.
  • Created project proposal and prepared system specifications, flow charts, process diagrams, produce definitions, process flow documentation, rules and instructions as a basis for the work of designers and programmers.
  • Estimated efforts for project execution and reported project status.
  • Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted in walkthroughs and meetings with development team to discuss related issues.
  • Used Microsoft Project to manage schedules, deadlines, and resources
  • Identified, documented and coordinated development of various reports needed by higher management.
  • Developed Test plan, Test cases and generated templates for Test cases, Test scripts, Test Defect Log, Test Case Checklist, etc.
  • Reported project status, software issues/concerns, weekly team status reports to the QA Manager
  • Provided QA oversight to the developers and facilitated the development and implementation to meet the requirements.
  • Involved in functionality, security, End to End, Black Box, Front End, Backend, Regression, and Stress tests.
  • Planned and reviewed the Test cases for Functionality, Security, Database and UAT.
  • Smoke tested the new builds for QA-acceptance & Performed Data driven tests using Positive and negative sets of data.
  • Created test Scripts manually to perform the regression testing and also carried out Data Driven Tests to run multiple iterations with random data.
  • Actively participated in validating the data, manipulating and updating the table using SQL.
  • Prepared test matrix for measuring and reporting quality of an enterprise application and mentoring and providing training to other QA staff.
  • Responsible for defect tracking and reporting the defects, and also worked closely with the development team to ensure high quality and timely releases.
  • Constantly involved in review meetings and made sure the testing is done based on the QA master plan and the deadlines are met.

Environment: Bugzilla, Quality Center, MS SQL 2005, Visio 2003, Quick Test Pro (QTP), XML,

Confidential

Role:Quality Analyst

Responsibilities:

  • Prepare Business Requirement Documents (BRD’s) and the Technical Specifications as per the user requirements.
  • Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.
  • Document and prepare Test Plans manually.
  • Executed test scripts using manual testing methodology.
  • Manually testing most of the functionality of the API.
  • Perform integration testing, acceptance testing and regression testing.
  • Perform back-end testing on the Oracle database by writing complex SQL queries.
  • Perform data integrity and referential integrity checks on the database using SQL and PL/SQL.
  • Perform back-end testing to test the validity of the data for the reports.
  • Perform the acceptance testing on the delivery mode of the analysis reports through the company intranet application – ‘Defined Benefits’.
  • Maintain test matrices on various dimensions like client and test status to reflect the test progress.
  • Collaborate with developers as needed to isolate the root cause of defects.
  • Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Oracle, Visual Basic 6.0, HTML, SQL Navigator, MS Office,

Confidential

Role:Quality Analyst

Responsibilities:

  • Developed Test plan, Test cases and generated templates for Test cases, Test scripts, Test Defect Log, Test Case Checklist, etc.
  • Reported project status, software issues/concerns, weekly team status reports to the QA Manager
  • Provided QA oversight to the developers and facilitated the development and implementation to meet the requirements.
  • Involved in functionality, security, End to End, Black Box, Front End, Backend, Regression, and Stress tests.
  • Planned and reviewed the Test cases for Functionality, Security, Database and UAT.
  • Smoke tested the new builds for QA-acceptance & Performed Data driven tests using Positive and negative sets of data.
  • Created test Scripts manually to perform the regression testing and also carried out Data Driven Tests to run multiple iterations with random data.
  • Actively participated in validating the data, manipulating and updating the table using SQL.
  • Prepared test matrix for measuring and reporting quality of an enterprise application and mentoring and providing training to other QA staff.
  • Responsible for defect tracking and reporting the defects, and also worked closely with the development team to ensure high quality and timely releases.
  • Constantly involved in review meetings and made sure the testing is done based on the QA master plan and the deadlines are met.

Environment: Manual, MS SQL, Visio, Test Director, XML, Active Batches, Dash boards.

Confidential

Role:QA Analyst

Responsibilities:

  • Assisted Project Manager in preparing project plan, time line, high level-scoping document, stakeholders and resource identification
  • CONDUCTED JAD sessions periodically with various stakeholders at various phases of the Software.
  • Create detailed Use cases, SRS, FRS, Resolution documents, Test Plans and Test Cases, Used Adaptive planning in alignment with IT/Business and software estimating tools.
  • Gathered Functional Requirements for creating data requirements, work flows, user interface requirements, User Interface specifications, requirements traceability matrix and Use cases.
  • Strong HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10, analysis & compliance
  • HIPAA 4010 – 5010 Changes – documented changes for EDI
  • Involved in the meeting with Business Process Owners, SME (Subject Matter Experts) and Marketing Team for Requirement gathering in Definition Stage
  • Worked with data schemas, flat files and stored procedures for thorough understanding of business systems.
  • Experienced following SDLC from Elaboration Phase till Transition Phase, using Agile (Scrum) methodology.
  • Delivered most of sprints within 70% of estimated time, overcoming complex technical challenges to meet customers' business requirements.
  • Delivered 2 beta releases in a period of 6 months, averaging a build release every week.
  • Responsible for Planning, Scheduling, Task Distribution and Tracking.
  • Team coordination of more than 25 people including mix of Business, Development Team, and
  • Testing Teams resides across different locations/countries.
  • Provided Status Reports every week on the progress of the Projects to the higher management
  • Implemented peer reviews and inspections to reduce defects in the requirements representations
  • Worked closely with System Architects, ETL, Operations and Quality Analyst teams to provide Use cases and Algorithms to satisfy Business requirements.
  • Created Test Data for ETL process for Verification and validation.
  • Collaborated with the QA team to develop the test (plans/scenarios/cases/data) to be used in testing based on different business requirement.
  • Demonstrated multiple workflow demos to prospective users.
  • Performed Unit and Integration testing with the Development team, UAT and regression testing of the application services using QTP, Quality Center and Jira.
  • Generated reports using transactional database using multiple tables.
  • Strong understanding of Business Intelligence, Data warehouse and SSIS.
  • Responsible for tracking and documenting the defects in the system and appropriate solutions have been tested and released in production environment.
  • Performed automated testing using Quick Test Professional for Regression testing.
  • Supported defect management process and reported defects using Quality center.
  • Provided the management with test metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings.
  • After successful development and testing of the product, participated in product release and deployment to end-user
  • Involved in Issue assessment, Risk analysis and Change management to articulate and resolve the business needs.
  • Worked with business stakeholders in creating user acceptance criteria and conducted/coordinated UAT.

Environment: Trizetto (Facets 4.31),MS Visio, Windows XP, Business Objects, MS Excel, Word, Power point, SQL, Active Batch, Quality Center, Jira, Ultra edit.

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