We provide IT Staff Augmentation Services!

Sr.quality Assurance Analyst Resume

Tampa, FloridA

Professional Summary:

  • 7+Years of experience in Information Technology with extensive experience in performing Manual, EDI and Automation Testing.
  • Extensive experience testing of client/server, WEB Based, Stand-alone and database applications developed in .Net, C++, Java, AS/400, Mainframe, Visual Basic, COM, ORACLE 8i/9i,10g,Unix and Windows NT/2000/XP etc.
  • Extensively used automated test tools of HP Quick Test Pro (QTP), ALM package, Load Runner, Win Runner, and Rational Test Suites.
  • Strong Functional knowledge and testing experience in Health Care EDI, Health Care Clinical, Health Insurance, Banking and Financial applications.
  • Strong knowledge and experience in all phases of Software Development Life Cycle (SDLC) and QA Life Cycle.
  • Hands on experience in web services testing using SoapUI/Restful services.
  • Expert in developing test plans, test cases, test scripts, test data, test checklist, Test coverage metrics, defect tracking and reporting.
  • Experienced in load, stress, performance testing and used LR statements for creating different scenarios and their parameterization using Load Runner.
  • Expertise in software management tools Test Director, Quality Center, Employee Request, Clear Quest and Lotus notes for Managing Test cases, Executing, Defect tracking and reporting.
  • Very Good at various levels of testing like Functional, Integration, Validation, Regression, User Acceptance, Black Box and Data Integrity.
  • Expertise in transmitting the Data information through Data Mining.
  • Understand COBOL record layouts to test mapping of data to SQL databases.
  • Knowledge of programming skills and understanding of VB script, TSL script.
  • Experienced in Test Director, Test Manager and Rational Robot for web and Client Server Applications.
  • Good understanding and experience in testing Mainframe, File Manager and AS/400 applications.
  • Strong knowledge in Automation Testing using TFS-2005.
  • Expertise in Software tools like Quality Centre 11.0/ALM and executing the scripted test cases.
  • Expert in back end testing using Rapid SQL, TOAD, IBM Database Studio, SQL Navigator and SQL developer on Oracle/Sybase database tables.
  • Extensive work experience in System testing and Regression testing on diversified Platforms like UNIX and Windows.
  • Good in understanding Functional specification’s created RTM’s and wrote the Test Cases based on Functional Document.
  • Experienced in testing and validating several EDI Transaction sets.
  • Good understanding of 4010 and 5010 X12 HIPAA mandates
  • Experience with claims process and adjudication in the Medicare, Medicaid and Private Insurance Sectors.
  • Experience with Medicare, Medicaid, and commercial insurances in HIPAA ANSI X12 formats including 270/271, 834, 835, 837, 997, and NSF formats for interfaces and images to third part vendor applications
  • Good understanding of Relational Database Management Systems
  • Training on Hadoop and Basic Testing knowledge on Hadoop based applications
  • Experienced in working with the Business Analyst to understand the business process and develop Test Strategy.
  • Closely worked with the developer and the other testers to solve any technical and end user issues.
  • Strong communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.

Computer Skills:

Defect Reporting Tools: Test Director, HP Quality Center, Bugzilla

Languages : C, SQL, PL/SQL, Java Script, VB Script, .Net, JIRA, AJAX and TSL.

Databases : Oracle, MS SQL Server, DB2 and MS Access.

Operating Systems : Windows NT/98/2000/XP, UNIX, OS/400, DOS.

Web Servers : Web Logic, Web Sphere, Windows 2000 Server, IIS and Apache Tomcat

Data access/Edit tools : Admin tool, Putty, Code Wright, XML, Rapid SQL, Toad, IBM Database Studio, SQL Navigator.

Testing tools : Win Runner, QTP, HP Load Runner, Quality Center 11.0/ALM , HP Sprinter, HP unified function, Test Director, Selenium, SAS tools


Professional Experience:

Client: Confidential Tampa, Florida

Sr.Quality Assurance Analyst

Confidential is a Health insurance company offers various health plans for Medicare and Medicaid. Working with multiple projects like Care Connects, Xcelys, CTS, etc. Care Connects is a customized agent desktop service designed to guide customer services representatives through pre-defined call flows and capable of being integrated with multiple databases. Xcelys is an application which has members information like Provider, Benefits, Interfaces, Customer Management, EDI, Claims, Capitation, Reports, Members, etc. We can also verify members information with the ticket number generated in Xcelys. We verified front end and backend applications.


  • Involved testing Web based and .Net Application
  • Participated in Creating and Execution of Test Plans, Test Cases and Test Scripts.
  • Participated in testing the software to ensure the highest level of quality in Agile/Scrum methodology.
  • Participated in complete QA Life Cycles.
  • Involved in Test Cases for Functional, Integration, System Testing and Regression.
  • Using HP /ALM to generate Functional test scripts.
  • Reviewed the developed automated test scripts.
  • Create and review UNIX shell scripts and Oracle SQL scripts to perform backend validation.
  • Generated Bidirectional traceability matrix to track requirements and associated test cases.
  • Managing the Defect Tracking process, which included prioritizing bugs, assigning bugs and verifying bug-fixes using HP QC/ALM.
  • Responsible for Customized web services testing using SoapUI 3.0.1.
  • Validate the Business Objects Reports.

Environment: HP Quality Centre ALM ,QTP 10.0 , selenium QTP , Load Runner Excel and Power Point, Share point , PL/SQL tool ,Citrix, Mainframe, Informatics, SAS, Web service, SOAPUI, Restful services

Client: Confidential Florida, Jacksonville

Role: Testing specialist II


  • Analysing the requirements to develop test strategy.
  • Developed test cases and executed in HP Quality Centre 11.0/ALM .
  • Consulted with clients to resolve business issues.
  • Written Test Cases by following the Use cases in Quality Center.
  • Provide comprehensive testing of business solutions in support of multiple business processes.
  • Experience in reading Logical and Physical Data Models and Entity Relationship diagrams to understand the relationship between database tables and written necessary SQL queries for identifying test data.
  • Testing on mobile applications.
  • Good Experience with creating testing status reports.
  • Executed automated Test scripts using QTP and Quality Center.
  • Developed testing approaches based on documented requirements.
  • Defect logging, reporting, scheduling triage calls and defect tracking till their closure.
  • Proactively participated in delivering project in tight timeline schedule by working late hours.
  • Performed Functional Testing, System Testing, Regression Testing, Test Data validation and also involved in UAT testing.
  • Responsible for web services testing using SoapUI 3.0.1./ Restful services.
  • Tested mappings/Reusable Objects/Transformation/mapping by using Informatica PowerCenter 8.6.0/8.6.1.
  • Understand SAS tools and SAS based on Application testing.
  • Developed the detail ETL Test Plan, Test Resource Utilization and Close Down document for multiple products.
  • Used Informatics Power Centre 8.6.0./8.1.1 for extraction, loading and transformation (ETL) of data in the data warehouse.
  • Experience on cloud applications using HP Load Runner.
  • Validated the data on Front end applications to reflect the data on the back end using SQL queries
  • Expertise in planner/designer using mapping, transformations, data validation, oracle data warehouse builder.
  • Knowledge of systems, programming languages and tools used in the IT industry.
  • Experience with operating environments.
  • Knowledge of requirement-gathering methodologies and Software Development Lifecycle (SDLC).
  • Written and executed complex SQL Queries in IBM Database Studio and SQL Navigator.
  • Participated in several Releases.
  • Worked with SharePoint intranet website in uploading and downloading the project requirements, testing requirements and testing results.
  • Experience rational requisite pro and also have good Experience with Visio.
  • Provide oversight and final review of testing design and evaluations.

Environment: HP Quality Centre ALM , HP Sprinters, HP Unified function testing ,QTP 10.0 , selenium QTP , Internet Explorer, Rational Requisite Pro, Load Runner Excel and Power Point, Share point , Adobe Acrobat , IBM Database Studio, SQL Navigator, Citrix, Mainframe, RDBMS, Informatics, SAS, Web service, SOAPUI, Restful services.

Client: Confidential – HP, TN

Role: QA Analyst/Business Analyst

State of Tennessee - Encore (MEDICARE COTS) system has taken a technology initiative in migrating 4010 to 5010, Medicare & Medicaid application and Web Testing. EDI Claim Processing, Eligibility, Enrolment, Capitations (Financial) processing.


  • Involved testing Web based application and .Net Application
  • Participated in Creating and Execution of Test Plans, Test Cases and Test Scripts.
  • Participated in testing the software to ensure the highest level of quality in Agile/Scrum methodology.
  • Participated in complete QA Life Cycles.
  • Experience with HIPAA compliant EDI transactions (837I/P/D, 835, 270, 271, 276, 277,834)
  • Involved in Test Cases for Functional, Integration and System Testing.
  • Using HP Quality Center 10 to generate Functional test scripts.
  • Using Edifices Spec builder 7.0 for Data Editor, Mapping, and Analyzer in migrating 4010 to 5010.
  • Reviewed the developed automated test scripts.
  • Automating the Regression Tests utilizing HP Quick Test Professional (QTP)
  • Create and review UNIX shell scripts and Oracle SQL scripts to perform backend validation.
  • Generated Bidirectional traceability matrix to track requirements and associated test cases.
  • Managing the Defect Tracking process, which included prioritizing bugs, assigning bugs and verifying bug-fixes using HP Quality Center.
  • Responsible for Customized web services testing using SoapUI 3.0.1.
  • Validate the Business Objects Reports.
  • Responsible for testing all new and existing ETL data warehouse components.
  • Experienced at testing ETL's and flat file data transfers without relying on a GUI layer.
  • Involved create and execution test case in AS 400 application
  • Testing in FileNet Application (interchanges Letters).

Environment: Java/J2ee, HP Quality Center 10.0, Oracle, QTP, selenium QTP ,Windows, UNIX, AS 400, Edifices, PL/SQL, Informatics, Mainframes, SQL navigator ,TOAD , Webservice,SOAPUI

Client: Confidential

Role: QA Analyst

This project involves mobile banking and telecommunications, involved in web based application.


  • Worked with software development, business analysts and end users to test, document new features and enhancements.
  • Responsible for creating test cases, test planning, test reports, logging software bugs and verifying bug fixes.
  • Involved in all phases of SDLC including business requirement review, design, system testing, user acceptance and post production testing.
  • Developed automated Test Scripts using QTP and automated various Business Flows for the applications.
  • Involved in system testing, integration testing.
  • Identified and logged defects in Quality Center. Defect tracking was done for release to release.
  • Have written Queries in SQL to validate the data in DBMS system using select, joins date etc. queries.
  • Finally have done performance testing for this particular web site

Environment: QTP 9.2, Quality Center, Windows Server 08, SQL Server 2008, .Net Framework, Share Point, ASP.Net.

Client: Confidential Of Indiana, IN

Role: QA Tester

Department of Workforce Development, state of Indiana has implemented a system to automate its Notices generation processes. The Department has to process different types of Notices that are sent out to its Unemployment Beneficiaries.


  • Involved in manual testing.
  • Involved in ‘Module Test Plan’ Preparation and Requirements Streamlining.
  • Preparing Requirement Traceability matrices for new business Module.
  • Involvement in Test Design includes Test Data preparation and Reviews.
  • Develop Test plans, Test Strategy, Test Cases & decided on automation when required.
  • Developed Test Cases for Functional, Integration and Regression Testing.
  • Collected the test data from the central system to validate the test cases.
  • Analysed use case requirements and developed test cases.
  • Driven testing for multiple sets of data.
  • Performed queries to the database using SQL to check the data integrity using PL/SQL
  • Participated in Testing Methodologies like Planning, Execution, Bug Tracking and Analyzing.
  • Created and executed SQL queries to fetch data from the database to validate and compare expected results with those actually obtained.
  • Analyze documented and maintained Test Results and Test Logs.
  • Tested the desktop client application by installing it on windows environment.
  • Used manual testing for Regression testing for each new build under test.
  • Used Rational Clear Quest to log defects and bugs.
  • Performed User Acceptance Testing (UAT).
  • Environment: FileNetP8, Java, J2EE, Oracle10g, Ration Clear Quest, Windows, .NET, db2, Ration Manager.


Confidential, India Role: QA Analyst/Tester


  • Responsible for Manual testing the application.
  • Develop detailed test plans from use cases, detailed specifications.
  • Develop test cases for functional, Integration, System Testing and User Acceptance Testing.
  • Configure test environment for specific test cases, create test data, and execute manual tests, document results, and update defect tracking systems.
  • Analyzed system requirements and developed test plans for Functional and GUI Validation testing.
  • Participated in Testing Methodologies like Planning, Execution, Bug Tracking and Analyzing.
  • Verified the bugs fixed by developers during each phase of testing such as Black Box Testing
  • Performed integration testing, regression testing and System Testing
  • Wrote, reviewed, and developed defect reports.
  • Coordinated, prioritized and executed software re-testing of defects in each release to test consistency.
  • Providing support to technical support and help desk to analyze data and to verify the help desk tickets opened on the request of customers.
  • Maintained and executed test scripts by using Test Director and analyzed the results
  • Testing was done to verify the integration of various modules in the application and if it is accepting only the valid data in various fields.
  • Used tools like TOAD and SQL Plus to run and test SQL queries.
  • Reported the bugs using the bug tracking system in Test Director.
  • Environment: J2EE, Oracle 9i, Mercury Interactive (Quick Test Pro, Load Runner, Test Director 8.0), TOAD.

Hire Now