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Sr. Quality Engineer Resume

Webster, NY

SPECIFIC EXPERTISE

  • Complete understanding of the Software Development Life Cycle and Defect Management Processes
  • Tested several Web Based Applications for performance, functional, load, regression, black-box, white-box and ad-hoc testing
  • Assisted in Automating and implementing performance tests
  • Interacted with Development, CI, PMO teams on daily basis to verify integration, requirement change or discovered issues/benchmarks.
  • Exposed to all phases of software development life cycle including knowledge of Agile and Scrum.
  • Created Test Strategy, Test Plan, Test Summary Reports, Test metrics, Test Cases, Traceability documents and Test Scripts for Automated and Manual Testing based on the User Requirement Documents and System Requirement documents for the Functional, System, Performance, Integration, Regression, GUI, UAT and Load testing.
  • Worked with clients testing on UAT to get feedback, reproduced issues before submitting tickets on issues.
  • Interacted with several teams to perform RCA (root cause analysis)
  • Worked in coordination with Business Analysts, Project Coordinators, and Project Managers to understand and implement technical specifications according to the business processes
  • Exposure in writing SQL statements to extract data from databases.

PROFESSIONAL EXPERIENCE

Sr. Quality Engineer, Confidential, Webster, NY

Confidential Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Confidential provides the essential back-office support that clears the way for clients to focus on what they do best: their real business.

  • Deal with extremely large amount of data passing through various layers of components for business accuracy of billing the client, device performance, components functionality before data gets stored in databases.
  • Daily duties comprise of setting up environment, executing test cases, monitoring performance, deployment support, defect fix and reporting using Microsoft Visual Studio, Test Manager, SQL Server Management Studio, Oracle Database Express Edition 11g.

Sr. Quality Engineer, Confidential, Webster, NY

Confidential is a leading provider of payroll , human resource , and benefits outsourcing solutions for small- to medium-sized businesses. With headquarters in Rochester , New York , the company has more than 100 offices serving approximately 570,000 payroll clients.

  • As a part of Quality Engineering Team, tested multi-tier outgoing paychex applications using manual techniques for functional and regression testing.
  • All projects were handled and tested based on Agile methodology with daily scrums until the deployment of the app.
  • Created, updated and executed test plans based on business requirements in ALM.
  • The highlight of this project was getting to work using top of the line Rational Tools.

Environments: ALM (Application Lifecycle Management), RTC (Rational Team Concert), PPM (Product Portfolio Management), Quality Center, Service Now

Quality Engineer/Business Analyst, Confidential, Rochester, NY

Confidential is a family-owned U.S. regional supermarket chain and has 81 stores in the mid-Atlantic region, in New York, Pennsylvania, New Jersey, Virginia, Maryland, and Massachusetts. Confidential has appeared on Fortune's annual "100 Best Companies to Work For" list since its inception in 1998, and has ranked among the top 10 for eight consecutive years.

  • Working as embedded resource on multiple projects; supporting Confidential .com site in testing using manual techniques and creating User Acceptance Test Plans, daily regression, build testing on Cert and Prod.
  • Working with Sr. Business Analyst to help translate business requirements into functional requirements documents
  • Performing iterative requirement validation sessions with business users, development, and other project team members.
  • Testing to ensure new software solutions correctly integrating within existing environments

Environments: Sifter, Microsoft Test Manager, Microsoft Vision, Microsoft Project, Microsoft Office, Ominture, Share Point

Quality Engineer/Project Coordinator, Confidential, Buffalo, NY

Synacor is behind the Cloud-based, Multi-Device Platform delivering TV Everywhere, movies, games, music, sports, news, email services, next-gen portals, utilities and more to tens of millions of consumers across multiple connected devices on behalf of cable, satellite, telecom and consumer electronics companies.

  • Worked as embedded resource between Client Deployment, Quality Engineering and Project Management teams to successfully deployment of Web Portals working on several environments from inception phase until hard launched.
  • Tested web portals and product’s compatibility on mobile devices, e.g., Ipad, Toshiba Tablet, Android and Iphones for applications such as HBO Go, Home Media Gateway, and TV Everywhere.
  • Lead 3-resources in an off shore team of 17 on daily basis, distributing, managing and supervising their work.
  • Worked with several SMEs to develop, update and execute test cases to test products or AUT.
  • Performed responsible duties for verifying software developed in a fast paced, dynamic Agile Environment
  • Conducted GAP Analysis, designed, developed and executed detailed test cases
  • Investigated and isolated design problems utilizing technical skill
  • Performed system/load/benchmark/performance/web-based testing in a CI environment
  • Executed automation test frameworks and automation tools - report results
  • Assisted in maintaining current regression framework as well as creating new regression framework
  • Demonstrated ability to work as a part of a team as well as working on an individual level
  • Performed other/additional duties and projects that maybe periodically assigned

Environments: Selenium Automation, Git, Putty, Firebug, Fireshot, Host File Helper, Spiders, Developer’s tool, SAML, DBOs, Omniture, Profile tool, MS Office, MS Project, MS Visio, In-house tool Vault, SharePoint

Quality Engineer, Confidential, Rochester, NY

Confidential is a non-profit health insurance, headquartered in Rochester, NY, is part of a $5 billion family of companies that finances and delivers health care services across upstate New York and long-term care insurance nationwide. Collectively, the enterprise provides health insurance to about 1.8 million people and employs more than 6,000 New Yorkers.

  • Used Quality Center to execute the test plan, track execution against the plan during testing and manage defects from inception to resolution
  • Processed Medical and Hospital claims on Facets, an integrated automation health care software to achieve operational efficiency while supporting enterprise-wide business initiatives.
  • Knowledge of ICD-9 to ICD-10 Gap Analysis
  • Interfaced directly with business units and business users to identify business requirements.
  • Worked within a growing knowledge of HIPAA 837, 835, 834, 820, 270, 271, 276, 275, 277, and 278, EDI, Privacy, Security, and Medicaid
  • Documented and communicated test results.

Environments: Facets, Quality Center, QTP, Lotus Notes, MS Office

Quality Engineer, Client Confidential, Buffalo, NY

  • As a Quality Engineer worked with other quality engineers, developers and project managers to create Synacor's newest generation of products for international market.
  • Updated existing test plan based on new enhancements and requirements.
  • Investigated and isolated design problems utilizing technical skills; verified code using Firebug and developer’s tool.
  • Data validated in MySQL by writing SQL Queries
  • Reported defects in Mantis and JIRA bug tracking tools
  • Worked with automation team to automate Test Plan using Selenium IDE
  • Wrote tests scripts in PHP to run on Selenium IDE

Environments: Selenium Automation, Git, Putty, Firebug, Fireshot, Host File Helper, Spiders, Developer’s tool, Multiple browsers, SAML, MS Suite, MS Project, MS Visio

Hardware & Software Tester, Confidential, Rochester, NY

Harris is an international communications and information technology company serving government and commercial markets in more than 125 countries. Headquartered in Melbourne, Florida, the company has approximately $5.5 billion of annual revenue and about 15,000 employees — including 6,000 engineers and scientists. Harris is dedicated to developing best-in-class assured communications® products, systems, and services.

  • Performed Labview driven automated Blackbox testing on VAAs units level 810, 820, 840
  • Performed automated Hot & Cold testing on Hand-Held Radios and VAA.

Environments: Lab View, MS Office, Multiple Amplifiers Fixtures, Radios

Quality Assurance Analyst, Confidential , Rochester, NY

Confidential Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Confidential provides the essential back-office support that clears the way for clients to focus on what they do best: their real business.

  • Performed various types of manual and automated testing techniques to test Confidential and third party multifunctional devices for load and performance.
  • Created new test cases for new GUI functionalities and component requirements.
  • Interacted closely with Project Manager, Business Users and Development team
  • Utilized Confidential automation TestRunner tool to enhance productivity and performance
  • Reviewed manuals, release notes for technical accuracy

Environments: APIs, ClearQuest, TestRunner, Fireshark, MS Office

TECHNICAL SKILLS

Operating Systems: Windows, Mac, Linux

Web Technologies: HTML, DHTML, XML, CSS, Java Script, PHP

Languages: C++, Java, Java Script, VB Script, MySQL, SQL Query

Modeling Tools: Microsoft Visio, MS Word, Excel, and PowerPoint

Testing Tools: Firebug, Developer’s Tool, Git, Selenium IDE, Selenium RC, Selenium Grid, Web AII Spiders, Wiki, Default User Agent, Host File Helper, Fireshark, Mercury Quality Center, QTP, Load Runner

Defect Tracking Tool: Mantis, JIRA, Sifter

RDBMS: Oracle, MySQL and Microsoft Access

IBM Rational Tool: ALM, RTC, PPM, Quality Center

Health Care Software: Facets

Time Recording & Email: AtTask, Toggle and MS Outlook, Louts Notes

Browsers: Firefox3.6-14, Safari, IE7/8/9, Chrome, Opera,

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