Certified Scrum Master Resume
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PROFESSIONAL PROFILE:
- Project Planning, Scope & LOE
- Test Plans, Cases & Documentation
- Functional Requirements
- SQA Testing & Methodologies
- Mountain Goat Scrum Master Certification
- Scrum Best Practices
- Test Lead, Mentor and Trainer
- UI, Compatibility & Performance Testing
- Agile Process
- SQL Experience
- Defect / Bug Tracking
- Regression & Negative Testing
TECHNOLOGY:
Technology Experience: Rally Agile Software, Microsoft Office, SQA Rational Robot, Lotus Notes, LoadRunner, Mercury QC/Test Director,Team Foundation System, SQL Server Management Studio, Microsoft Visual StudioTesting Environments: Java, Win 7, C Sharp (C#), Delphi, Visual Basic (VB), ASP.Net 3.5 and 4.0, SSIS, SSRS, Taleo, Oracle, SOAP
Testing Methods: Agile, Waterfall, White\black box, Regression, Performance, UAT, Manual\Automated
PROFESSIONAL EXPERIENCE:Confidential
Certified Scrum Master
Responsibilities:- Led 7 successful Production Releases, on time or ahead of schedule and achieved a reputation for never missing a deadline, all released with no show stopper prod-down issues.
- Restructured team meetings to be more effective and streamlined. Tasks are now more cohesive and team focused vs. individualized.
- Iteration Sprint Planning – Meeting to discuss the plan to accomplish iteration goals by defining tasks, estimate hours and velocity. Daily Scrum Stand-Up – Quick meeting to ensure the team is on track, identify roadblocks, burndown metrics and address PO questions. Retrospective – Meeting to discuss team success, improvements, feedback and things to avoid. Backlog Grooming – Technical meeting to discuss priority, estimates, level of effort, point size and scope for future work items.
- Established an informal, open-door relationship for stakeholders. Implemented a new meeting; Stakeholder Demo Planning that occurs after each Iteration is complete to ensure smooth, informative presentations and allows every team member to shine.
- Collaborate with department heads, stakeholders and the Executive team to establish scope, project goals, priorities and timelines.
- Established “One Team” mentality and encourage the team to be more cross-functional.
- Provide leadership and direction for project teams to thrive, become more self-organizing and grow to be successful.
- Expert at identifying impediments, bringing issues to resolution and escalating them as needed.
- Effectively manages and controls project risks and changes to ensure successful product releases.
- Proactively report progress to the Product Owner.
Sr. Quality Assurance Engineer
- Led major SureCheck and RelyID security projects for high profile clients such as: Careerbuilder, Match and eHarmony.
- Entrusted with extremely sensitive criminal data for National, State and Sex Offender database information.
- Led successful testing effort for the calculation of the Veteran Tax Credits, EZ and WOTC (Work Opportunity Tax Credit) tax credits.
- Expert at presenting high level technical demonstrations to senior-level audience.
Confidential
Sr. Quality Assurance Engineer
Responsibilities:- Created functional and regression test plans and test cases.
- Reviewed detailed requirement and design documents.
- Analyzed, documented and verified system change requests.
- Collaborated with development staff to derive test design and specifications.
- Worked with team to recreate problems encountered by users.
- Lead the testing effort for IVR (Interactive Voice Response) Outreach project and coordinated all test plans and test cases.
Confidential
Sr. Tax Software Consultant
Responsibilities:
- Provided resolutions to out of balance tax returns as large as $40 billion dollars.
- Delivered training workshops for clients and colleagues in business\product requirements with classroom size of 15-20 students.
- Facilitated classroom environment, lead hands-on exercises and demonstrated product performance.
- Evaluated proposed product changes and enhancement requests from clients.
- Remained current on latest tax trends, tax law and product development.
Sr. Quality Assurance Engineer
Responsibilities:- Discovered over 30 showstopper inconsistencies in the product before the delivery date, thereby saving Confidential 20% of revenue in client retention.
- Was a top QA Tester recovering over 500 irregularities in 1 year.
- Selected to perform on-site training at a top client site, Exxon Mobil.
- Developed control data and structured test plans for newly implemented features.
- Regularly performed regression\integration testing of assigned projects and assisted product development in problem resolution.
- Built automated smoke test scripts utilizing Rational Robot software.
- Wrote functional specifications and detailed design definitions.
- Lead complete testing of Vision-Scope RS State Taxable Income Workpaper Redesign: State Allocation & Apportionment, State Modifications and consolidated state returns.
- Coordinated the testing of a brand new product, InSource RS which Confidential now utilize for 90% of their client base.
Confidential
Sr. Tax Software Consultant
Responsibilities:- Composed support material, training curriculum and supplemental documentation.
- Trained new team members in tax theory and system knowledge.
- Led a group of 30-35 tax support technicians to resolve escalated and complex inquiries.
