OBJECTIVE:

Seasoned and highly accredited Software Quality Assurance professional seeks career advancement combining solid skills, training, and proven experience in software and hardware Quality Assurance Engineering and related functions.

PROFESSIONAL PROFILE:

• Offers 16 years of expert industry knowledge, certifications, and training spanning the full cycle of software/systems testing throughout SDLC, Waterfall Method, and Agile/Scrum Methodology
• Highly experienced in testing complex multi - tiered Web-based Application (Enterprise, Point of Sale, E-Commerce, etc), Client-Server Application, Standalone, Mobile and Native App Testing (iOS, Android, Windows), Infrastructure Testing, Network and Systems Testing
• Extensive experience with all phases of SDLC and Scrum/Agile Methodology, including Analysis, Design, Development and Testing; and Six Sigma DMAIC
• Highly experienced in developing and implementing Quality Assurance Methodology, Standards, Best Practices and Processes
• Broad experience in white box and black box testing including functional, integration, regression, systems, acceptance, exploratory, performance, security, browsers compatibility, localization, and stress/load testing, automation development using Selenium Webdriver and Java/Javascript, backend data validation, as well as documentation, defect logging and tracking, business requirement analysis, and the development of diverse Test plans, Software Traceability Matrix , and Test cases. In addition, offer advanced technical skills encompassing a wide range of technology and IT tools
• Multiple Project s delivered and   successfully   rolled out to production on-time as committed with   zero critical defects  
• Participate in Scrum Master training, Six Sigma Black Belt, and PNSQC Conference
• Passionate in Software Quality and Testing. As a QA professional, I am very passionate about what I do. I am passionate enough to take the complexities as well as challenges. Passionate about the product quality and eager to learn the new cutting-edge technologies
• Good communication skills, excellent problem-identification including root cause analysis, problem reporting, and problem solving skills
• Enthusiastic team member, highly energetic, positive attitude and demonstrated commitment to collaboration with colleagues
• Hard-working, team-oriented, devoted, can-do attitude, detailed-oriented, self-starter, self-motivator, multi-tasking, fast-learner, creative, envisioning, imagining, flexible, resourceful, well organized, committed and honest

TECHNICAL SKILLS

.NET, C#, RESTful API Services, JSON, WCF, NServiceBus, Scala, AngularJS, TypeScript, NoteJS, CI/CD, Jenkins, Maven, GIT, TeamCity, Selenium Webdriver/RC, Charles Proxy, JMeter, SOAPUI, NUnit, Ruby, Calabash, Confidential Azure Cloud Services, AWS, MS Visual Studio, CSS, Javascript, XML, XSD, XSLT, XSL, HTML, IIS, TCP/IP, PGP/XCEED, Encryption/Decryption, Rational Robot 7.0, SAP R/3, Confidential DB2, MS Exchange, Oracle 7.0, Oracle 11.5.9 GUI, MS SQL, MySQL, PostgresSQL, EPICOR, Oracle, Windows 2000 Active Directory, Windows 2000 Clustering, VPN, KIOSK, ATM, VMware vSphere, DB2, SAP R/3, NetBackup, HP LoadRunner, WEBLoad, Share Points, TFS, QTP, JIRA, JAMA, Slack, Warden, VPN, Version One, PVCS, Confluence, Confidential Clear Quest, Unix, Linux and Windows OS, MAC OS X.

PROFESSIONAL EXPERIENCE:

Sr. Software QA Engineer

Confidential, Portland, OR 

Responsibilites:

• Authored comprehensive test plan and test cases
• Setup and Configured testing environments
• Performed Mobile Testing on iOS for YieldPoint IQ and Field Journal Applications
• Evaluated Business Marketing Requirement and Technical Specification Documents
• Executed test cases and logged defects using JIRA.
• Wrote Postgres SQL queries to validate back end data
• Supported staging and production release deployments
• Implemented and followed QA Methodologies, QA Best Practices and Processes
• Worked under Agile/Scrum environment
• Communicated and collaborated effectively with QA and Development teams to resolve issues

Environment: C#, ASP.NET, WCF, TypeScript, NoteJS, AngularJS, WPF, AWS Cloud Services, CSS, XML, XSLT, Javascript, MS SQL, MySQL, PostgreSQL, CI/CD, Jenkins, MS Visual Studio, Slack, JIRA, Agile/Scrum Methodology.

Sr. Software QA Engineer

Confidential, Hillsboro, OR 

• Performed Functional, Integration, Regression, End to End, Exploratory Testing for the following Projects:
• RAPIDGate DC: Employees/Company Registration, Employees/Company Purchasing Processing, Background Check, Waivers, Badge Issuance Process, Data Review, Reporting.
• RAPIDGate Program: It is a high assurance identity credentials, PIV-I, customized topographically for government customers (DOD, etc.)
• RAPIDGate RCx Program: Multi credential authentication for enhanced identity management to manage persons holding CAC, TESLIN, TWIC, PIV, PIV-I, DLs, and IDs
• IBERON VMS (Visitor Management System): It provides electronic authentication of State-issued DLs and IDs and US Passport, Authorized sponsorship verification, National Crime Information Center (NCIC) or Interstate Identification Index (III) queries to determine fitness, and issuance of local access credentials for individual requesting unescorted access to DoD installations
• IMESA (Identity Matching Engine for Security and Analysis): The IMESA enables data sharing, including the access enrollment, credential verification/suspension/termination/revocation, authorization, etc. 
• Performed integration testing using required hardware and software: KIOSK, Handheld Barcodes Scanners, WAP (Wireless Access Protocol) and Enforcement Server.
• Authored comprehensive test plans and test cases for the above projects using TFS and QTP
• Evaluated Business Requirement and Technical Specification Documents.
• Executed test cases and submitted defects using TFS and QTP. Verified Defects Fixed and Closed
• Executed Automation Test Suite (C#, JavaScript, NUnit, and Selenium) for RAPIDGate Data Center
• Validated all automated runs Pass/Fail Result and debugged errors in CI/CD Environment with release testing processes
• Configured/Installed Guard Station and Handheld. Deployed Build Releases to testing servers (RAPIDGate DC, Enforcement Server, and Handheld)
• Worked with the 3rd party QA partners (Iberon VMS) and managed test cycles
• Documented how-to articlles about setup/configuration for SCA (Software Communication) with Guard station, Sync and Reset Handhelds, WAP configuration, Test Certificates and Activity Reporting Service, etc
• Used EPICOR and SQL to write queries to validate back end data
• Supported staging and production release deployments
• Setup and Configured VMSphere Stack (VM) for testing environments.
• Worked under Agile/Scrum environment
• Implemented and followed QA Methodologies, QA Best Practices and Processes
• Communicated and collaborated effectively with QA and Development teams to resolve issues

Environment: C#, ASP.NET, .NET 4.0, WCF, Scala, AngularJS, WPF, Confidential Azure Cloud Services, CSS, Webservices, XML, XSLT, Javascript, Selenium automation, NUnit, JSON, AJAX, SVN, TFS, QTP Test Planning, Version One, Octopus Deploy, WAP, Handheld Scanners, KIOSK, MS Visual Studio, Jenkins, CI/CD, TeamCity, Epicor ERP Software, MS SQL, MySQL, PostgreSQL, VMware vSphere, Wiki Confluence, Slack, Agile/Scrum Methodology.

Sr. Software QA Engineer

Confidential, Portland, OR 

• Performed Functional, Integration, Regression, Exploratory, and Mobile testing (Android and iOS); Successfully delivered several releases to production for the following projects: Apps and Activities - a platform for Cigna customers to try new health and wellness apps that may improve their health well-being and security, Customer Digital Engagement Platform, Employer Challenges, Cigna Health Data, Cigna Account Management, Cigna Client Management, and Cigna Health API Support
• Performed Real Time Data Exchange (RTDE) RESTful API Services Testing: Authorize Token Access, Incentives, Terminologies, Survey, Biometrics, etc.
• Authored test plan and test cases for the above projects using JAMA Test Management
• Evaluated Business Requirement Document and Technical Specification for testing
• Executed test cases and submitted defects using JIRA Defect Tracking Tool
• Used MongoDB Client to write queries to validate data back end
• Participated in Production Deployments
• Communicated and collaborate effectively with QA and Development teams to resolve issues
• Worked under Agile/Scrum environment

Environment: C#, ASP.NET, .NET 4.0, Scala, Postman RESTful API services, XML, HTML, CSS, XSLT, Java, Javascript, JSON, WPF, AJAX, SVN, GIT, Maven, MongoDB (NoSQL DB), Android, iOS, JIRA, JAMA, Confluence, Agile/Scrum Methodology, MacBook Pro, Windows PC.

Sr. Software QA Engineer

Confidential, Portland, OR 

• Performed Functional, Integration, Regression, Browsers Compatibility, Exploratory, and Mobile testing (Android and iOS); Successfully delivered several releases to production for the following projects:
• Internal Web Applications: BNX Geo, Seasonal Tools Geo, Make It Real Geo, Brand Bookshelf, Fast File Transfer, Brand API Admin
• Consumer Facing Web Applications: Nike Women Running Marathon, Nike Run Clubs, Golf Recommender, Nike Events Tool, Design To Move, and Golf Corporate Sales
• Performed Postman RESTful API Testing for Make It Real and Brand API Applications
• Performed Localization Testing for different languages: Chinese, Korean, Japanese, Philippines, Singapore, Thai, Brazil, Spanish, France, Italian and more for the Customer Facing Web Applications
• Authored test plan and test cases for the above projects
• Evaluated Business Requirement Document and Technical Specification for testing
• Executed test cases and submitted defects using JIRA Defect Tracking Tool
• Used SQL Query Analyzer to write queries to validate data for Make It Real and Seasonal Tools
• Worked with the 3rd party QA partner (AKQA) and managed test cycles
• Participated in Production Deployments
• Communicated and collaborated effectively with QA and Development teams to resolve issues
• Worked under Agile/Scrum environment
• Automation Training: Selenium IDE and Web-driver, Cucumber, Calabash, Ruby, and Java

Environment: C#, ASP.NET, .NET 4.0, Postman RESTful API Webservices, Charles Proxy, JSON, WCF, WPF, XML, HTML, CSS, XSLT, JAVA, MS SQL 2008, TCP/IP, IIS, .NET Webservice Studio, MS Visual Studio 2010, VMWare Fusion, Beyond Compare, VPN, Android SDK, Windows Phone SDK, Apple iOS, JIRA, Confluence, Agile/Scrum Methodology, MacBook Pro, Windows PC.

Sr. Software QA Engineer 

Confidential, Portland, OR

• Performed Functional, System, Integration, and Regression testing for CIS, NW Natural Online Payment, Mobile Web and IVR Web Application
• Performed Functional, Laboratory, and Interrupt Testing for NW Natural Gas Mobile Web Application on Real devices and Emulators such as iPads, iPhones, Androids, Windows phones
• Authored test plan and test cases for CIS, NW Natural Web, Mobile Web, and IVR Webservices applications
• Executed test cases and submit defects using MS TFS 2012
• Used SQL Query Analyzer to write queries to validate data between CIS and NW Natural Web applications
• Installed different Apple iOS, Android SDK, and Windows phone Emulators for NW Natural Mobile Web application testing
• Deployed different project releases to QA environments for testing and validation
• Participated in both Staging and Production Deployment
• Communicated and collaborated effectively with QA and Development teams to resolve issues

Sr. Software QA Engineer

Confidential, Portland, OR 

• Performed Functional, System, Integration, and Regression testing for VMS and Confidential Connect web-based applications (C#, C++, .NET, Java, HTML)
• Reviewed and evaluated Work stories, Business stories and Tasks for testing
• Authored and modified test cases for VMS and Confidential applications
• Executed test cases and submitted defects using MS TFS
• Used SQL Query Analyzer to write queries to validate data between MightyNurse, VMS and Confidential Connect applications
• Deployed different project releases to QA environments for testing and validation
• Participated in Release Candidate and Production Deployments
• Used Agile/Scrum Methodologies within two week sprints
• Communicated and collaborated effectively with QA and Development teams to resolve issues

Sr. Software QA Engineer

Confidential, Portland, OR 

• Performed Functional, System, Integration, and Regression testing for Confidential Log Center application (C#, C++, .NET, Java)
• Reviewed and evaluated Test plan, BMD and BRD and Technical specifications
• Authored and modified test cases for TLC project
• Documented how to configure different databases such as Events, Firewall, IDS for testing
• Installed and configured MySQL, MSSQL 2008, different Collector and Assets such as Network Collector, WinLog Collector, Oracle Database Collector, Cisco IDS Collector, File Collector and Checkpoint Collector for testing
• Executed test cases using MS Test Manager 2010, and submit defects using TestTrack Pro
• Used Scrum and Agile Methodologies in different releases
• Communicated and collaborated effectively to QA, and Development teams to resolve issues

Sr. Software QA Engineer

Confidential, Beaverton, OR

• Worked on multiple projects: Credit Monitoring, Credit Report, Quarterly Update, Score Tracker, iConnect, CSIdenntity, and IdentityLogic. Performed Integration, Systems and Regression testing for Offline and Online V1/V2 Webservices for Equifax, Experian, TransUnion Credit Report, CreditXPert, Credit Monitoring, Score Monitoring, Quarterly Update using Admin Webservice Tools and Offline processes
• Worked on Back-end projects: Credit Monitoring, Credit Report, CSIdentity and QuarterlyUpdate. Ran offline Batch processes in backend systems for Credit Monitoring, CSIdentity, and QuaterlyUpdate: Manifest, Batch Request, Batch Delivery, ConsMon services, Monitoring Activity and QU processes
• Performed L3, Manual and External Authentication for both Credit Monitoring and Credit Reports
• Worked on Multi-tiered web-based and GUI-based applications: IdentityLogic, iConnect, and Cameo
• Reviewed and Evaluated BMD and BRD and Technical specifications
• Authored test plans and test cases for different projects
• Documented Offline Credit Monitoring, Quarterly Update Processes and trained other team members
• Used SQL Query Analyzer to write queries to validate data between Frontend applications and Backend CreditNET, Membership, Membership Billing, and Membership Content databases
• Executed test cases and logged defects using Confidential ClearQuest and VersionOne - Being a top defect submitter
• Executed regression test and smoke test automation testscripts (.NET based automation framework used for building different nUnit/MbUnit testscripts) for various cross applications and integration applications.
• Deployed different projects’ releases to QA environments for testing and validation
• Participated in both Beta and Production Deployments
• Communicated and collaborated effectively to QA, Technical Support and Development teams to resolve issues
• Used Scrum and Agile Methodologies in various projects
• Completed ScrumMaster Training

Sr. Software QA Engineer

Confidential, Portland, OR 

• Conducted Acceptance, Integration and System testing for the RAS Dispute Management System Web application (C++, Java Scripts, JSP and Java), the Confidential Settlement system settles the electronic funds transfer transactions including Dialup Billing, Network Billing, Cardholder Billing, ATM Billing, Online Adjustment Billing and Billing Summary Report processes
• Participated in the Development and Project phases including Define, Analyze, Design, Produce, Optimize and Implement
• Evaluated the RAS DMS Technical Specification. Develop the test plan and test cases in the Design Phase
• Attended WPR (Work product review) meeting and provide WBS task estimates for the project
• Executed test cases and log defects using HEAT tracking tool

Software QA Engineer

Confidential, Salem, OR 

• Conducted different testing phases for the Client Server, SupraNET (C#. NET, ASP.NET, Java, Visual Basic 6, Web Logic and Soap Server) Real-Estate, Point of Sale application using LeniDB, CMA and Oracle databases back end
• Performed Functional testing, System testing and Integration testing for the following applications: KIM System - the applications which comprise the KIM System including eSync, dSync, KIMWeb, KIMClient, MCS client, and KIMVoice; KIMVoice - An IVR application that allows Real Estate agents to update their keys in order to access a house; KIMWeb - A web-based application which allows Real Estate agents to update their keys, view reports, and configure the KIM System; CMA - Customer Master Application which is designed to take GE/Supra’s customer files and integrate them with Oracle Applications for the purpose of digitizing the billing process
• Participated in the Development Design process including acceptance, integration, functional, systems, regression, performance, load, alpha and beta testing
• Reviewed and evaluated SupraNET Business Rules, Product Requirement, Components Derived Requirement, Systems Design Documents, Acceptance Testing Plan and SQA Test Plan
• Developed SQA Test plan and test cases, and execute test cases. Developed SQA Rational Robot (v7.1) test scripts for SupraNET and run test scripts for regression testing
• Used SQL Query Analyzer and TOAD to run some queries for testing against SQL Server and Oracle Databases
• Validated SupraNET application data such as orders, contracts, billing, invoices, receipts and remittance in Oracle Application 11.5.9 (OM, CS, AR Modules) and CMA (Customer Master Application) using TOAD 8.0 and Putty
• Performed running Batch jobs to transfer data between LeniDB, CMA and Oracle Databases
• Communicated effectively to cross-functional teams to resolve the different issues within the project
• Attend meetings of cross-functional teams and provides input related to the QA issues throughout SDLC
• Completed Six Sigma Green Belt, DMAIC Training (Design, Measure, Analyze, Improve and Control)

Software QA Analyst

Confidential, Hillsboro, OR

• Performed black box testing for the PVCS products: Version Manager and Tracker database in GUI and INET (Java, ASP.NET, Visual Basic) application on Unix, Linux, and Windows based platforms
• Developed Section 508 compliance accessibility test plans and test cases for PVCS products. Performed 508 compliance testing in GUI and INET versions
• Reviewed and updated product test plans / test cases
• Configured hardware, network and installed products requisite for testing
• Developed automated test scripts for PVCS products and ran them using Mercury Win Runner 7.5 and Test Director 7.5
• Tracked and logged defects using PVCS Tracker database; collaborated in code and defect review. Verified bugs fixes and closed them

Systems Test Engineer

Confidential, Beaverton, OR 

• Conducted Systems Integration testing on Confidential x-Series high end Confidential processor based-servers
• Performed stress, performance and load tests using different client-server testing tools on Windows based platform including 64 bit Windows Data center, Unix and Linux platforms.
• Performed installation and configuration of systems & database for client-server testing: SAP R/3, Confidential DB2, MS Exchange 5.5/2000, Oracle 7.0, SQL 2000, Windows 4.0 Domain Controller, Windows 2000 Active Directory, Windows 2000 Clustering, Windows Terminal Services, and Citrix MetaFrame
• Designed, evaluated, revised, and executed test cases per test plan. Evaluated and documented all client-server application testing tools
• Configured hardware/network and installed client-server application testing tools requisite for testing
• Tracked and logged defects using CMVC Tracking database
• Selected to serve on prestigious Consolidation team, analyzing client data and drafting proposals for solutions

Software QA Engineer

Confidential, Hillsboro, OR 

• Performed running the MS Certification for all low/high volume Confidential NICs: Confidential Pro/100+ Server/Management and Advanced Server/Management on all Windows-based platforms
• Performed IP Security testing for Confidential NICs and NDIS Driver on Windows based including Functional, Interop/Compatibility
• Performed cables, hubs and switches setup for performing Stress Test (R/W test), Network Teaming (ALB -Adaptive Load Balancing, AFT- Adaptive Fault Tolerance, FEC-Fast Ether Channel), Cable Connect/Disconnect, Wake On LAN, and Performance Tests
• Compiled extensive documentation including test specifications, product and marketing requirements, test plans, and test cases
• Performed running the SQA test scripts for IP security regression testing. Tracked and logged defects using PVCS Tracker database. Contributed to code and defect review

Confidential

• Led a team in full cycle of testing Confidential Video Phone and Confidential Create & Share for every builds in beta release period during Software Development Life Cycle
• Performed both white box and black box testing throughout product life cycle. Being a top bug-submitter
• Reviewed and evaluated test specifications, product & marketing requirement documents to ensure that the requirement specifications were testable
• Developed test plans and test cases. Tracked and logged defects into PVCS Tracker database
• Authored automated test scripts for Confidential Video Phone and Confidential Create & Share products: QA Partner (Silk Test), and MS Visual Test 4.0

Software QA Engineer

Confidential, Kirkland, WA 

• Performed black box testing for Windows ‘95, Office ‘95 Vietnamese and Chinese Edition including the following product components: GDI, User Interface, Vietnamese Language Pack and Setup
• Reviewed and updated test plans / test cases. Used Tracker Database System to enter in bug reports