Quality Analyst Resume
Portland, OR
OBJECTIVE:
A position where my extensive experience in product development, upgrade and maintenance, focused on quality assurance and customer acceptance/satisfaction lead to the successful delivery of enterprise and IT projects and programs.
SUMMARY
- 10+ years in engineering-oriented SDLC with QA emphasis
- 10+ delivering and upgrading QA work products - Quality/Test Plans, Test Cases, Results Reports, Issue/Defect Management process and work products, General Test Project Reporting
- 10+ years eliciting, documenting, deconstructing Requirements for testing and reporting
- 7+ years in agile and lean teams
- 5+ years in large data set analysis
TECHNICAL - APPLIED EXPERIENCES:
Platform experience: zOS Mainframe, VMS Mini-Computer, Servers -Unix, Windows, Hybrid (Apple)
Operating Systems: Unix/Linux (POSIX), Windows, MacOS
Development: COTS, IS systems, IT application, requirements-based, workflow-based, acceptance test driven (ATDD),
Testing: Thick and thin client applications/systems, OLTP, SSRS and Hyperion data report
Test Management Systems: HP QC/ALM, Rational Quality Manager, MS Studio - TFS
Data: MS SQL Server Manager, Oracle SQL Developer, Eclipse, Psequel, SOAP GUI, Open XML editor, XML Spy, TOAD, SQL Navigator, MS Office Suite (Word, Excel, PowerPoint, Visio, Access, SharePoint)
ECM Systems: MS SharePoint, IBM FileNet (IS and P8), Kofax, RightFax,
Languages: Java(SE), C#, SQL (MS, Oracle, SQLite, Postgres), Python, Ruby, HTML/CSS/JavaScript
RECENT WORK HISTORY:
Confidential, Portland, OR
Quality Analyst
Responsibilites:- Host/facilitate requirements review cycles. Deliver QA work products - Quality Plans, Test Plans, Test Cases/Data.
- Testing: Opportunistic, Integration, Bug/Defect (findings) Reports, Issue Prioritization and resolution, Regression and System Testing, and Acceptance Testing.
Confidential, Beaverton, OR
Sr. Systems Quality Analyst
Responsibilites:- Delivering reverse engineering of core loan processing business system, including desktop, server and enterprise applications, Unix and Windows-based systems for internal and customer-facing applications, and mass ‘sweep’ processes for IBM-internal ASCA certification as senior engineer/ analyst.
- Included in the work was analysis of over 20 in/out data feeds supporting internal IVR, CIS and EIM.
Confidential, Portland, OR
System/Quality Analyst
Responsibilites:- QA Lead, Senior QA Engineer, Test Project portfolio manager for business applications based on COTS and internal development to all major divisions.
- Worked closely with customers, stakeholders, 3rd party providers/customers, as well as internal, external and off-shore project participants in project/program delivery.
- Elicited, prepared and delivered N-Tier requirements, wrote quality and test plans, delivered go-live coordination and
- Delivered testing certification for out-source led upgrade to standard.com.
- Developed Selenium IDE/Webdriver Java framework for existing and future enterprise projects.
- Delivered automation project to off-shore test group including training and mentoring.
Confidential, Lake Oswego, OR
Quality Analyst
Responsibilites:- For client The Standard, provide test lead role activities in the QA effort for a unique customer- business-facing, first-generation OLTP web application.
- Lead small staff in writing test documents for system and acceptance testing based on RUP SDLC.
- Authored and executed Quick Test Pro SOAP interface tests and application regression tests.
- Wrote and executed Load Runner stress scripts for system diagnosis.
Confidential, West Greenwich, RI
Consultant
Responsibilites:- Developed and delivered testing model for instant ticket customer implementation with OLTP system.
- Reduced testing time for new instant ticket products 50%.
Confidential, Waltham, MA
Lead SQA Project Manager
Responsibilites:- Successfully managed WANG mainframe-to-UNIX clustered minicomputer conversion for State Street Bank retirement investment business systems.
- Delivered strategy, process, staffing coordination and interviewing, mentoring and metrics to project, coordinating unit, functional, system and integration processes based on requirements-oriented reverse engineering sub-project.
- Supervised 8-12 integration specialists over term of contract.
- Delivered 12 major systems to production on time and in budget.
