Quality Assurance Lead Resume
Phoenix, AZ
SUMMARY:
- 7+ years of experience in software testing in Software Quality Assurance, Database testing, Selenium Automation and QTP Automation in Telecom domain.
- Well exposed to Software Development Life Cycle (SDLC) consisting business needs requirement analysis, development, test and maintenance.
- Strong knowledge on Web protocols like XML, XSD, WSDL, JSON, SOAP
- Modified end points when we worked on different servers and different versions of standard and RESTFUL web services.
- Knowledge on working/implementing Software as a service( SaaS) models
- Proficient in analyzing system & functional specifications, use cases, business requirements, business rules to prepare test schedules.
- Extensive knowledge and experience of Selenium IDE, Selenium RC, Selenium Web driver, Selenium Grid using Core Java and Ruby for developing automation scripts in Eclipse IDE.
- Extensive knowledge and experience of HP UFT (a.k.a QTP)
- Expertise in testing applications in multiple browsers such as IE, Firefox, Opera, Safari, etc.
- Expertise and experience in performing different kinds of testing like Functional Testing, GUI Testing, database Testing, Cross Platform and Cross browser Testing, Retesting, Localization testing, performance Testing, User Interface Testing, Unit Testing.
- Proficient in creating automation scripts from scratch and extensive knowledge of developing different type of framework like Data driven, Page object model, Hybrid framework using TestNG/Junit & Cucumber
- Experience in testing database applications of RDBMS in Oracle, My - SQL and SQLServer by executing SQL Queries.
- Designing the process, developing and implementing for faster conversion ratio of Health Insurance policies.
- Involved in Functional, Integration, security, performance and Interoperability testing for the SOA/Web service based applications.
- Extensive experience with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
- Expertise in Selenium automation using Selenium RC with Junit, Selenium Web-Driver with TestNG.
- Good Experience in AGILE and WATERFALL Models.
- Well versed with various Testing stages/Levels/Phases, Testing types, Testing Techniques and Quality work products.
- Hands on experience in preparing Test plans, Test cases, automated tests and Test data and executing the same.
- Good Experience on Test management tools like Quality Centre, JIRA, IBM clear quest, Bugzilla.
- Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with excellent verbal and written communication skills.
TECHNICAL SKILLS:
Programming Languages: Java, C, C++,Ruby, Python
Web Technologies: HTML, XML, XSD,JSON,SOAP, frameworks
QA Tools: Selenium (WebDriver, IDE, RC), HP UFT (a.ka.QTP), Altova XMLspy
Testing Frameworks: TestNG, JUnit, KDF, DDF (Data Driven Framework), (HDF) hybrid driven framework, Page Object Model, Cucumber
Operating Systems: Windows 7/VISTA/XP/2000/NT/98/95, UNIX, LINUX, MAC
Databases: MS SQL Server 2000/2005/2008/2010 , MY SQL,Oracle9i, 10g
Scripting Languages: JavaScript, VBScript, TSL
Defect tracker tools: Rational Clear Quest, Quality Center, Test Director, Project Studio Bugzilla, GitHub, JIRA
Methodologies: Waterfall, Agile, Cloud computing (ServiceNow)
PROFESSIONAL EXPERIENCE:
Confidential, Phoenix, AZ
Quality Assurance Lead
Responsibilities:
- Advisor Portal - is the application used by the Business Owners and my responsibilities are.
- Analyzed Business and System Requirements of the salesforce Application to create Test Plan
- Profile creations, validations are done for Business owners in Salesforce .
- Extensive Agile Methodology approach followed for Dynamic application Implementation and Testing for various releases on a monthly basis.
- Interoperability testing is involved in the Advisor portal which comprises of many applications.
- Led highly motivated bunch of individuals with Onshore/offshore model to deliver the deliverables.
- Help daily leadership calls to discuss statuses about projects and their progress.
- Performed Smoke , Functional, System, Regression and Integration with Positive, Negative Test cases.
- Extensively involved in Mobile and manual desktop testing across different application roll outs.
- Migrated Legacy applications to new platforms that involved Server changes, Storage, certificate
- Identified the Automation scenarios, Designed Quality Center setup.
- Participated in User Acceptance Testing (UAT), worked with end clients to resolve any issues working
- Execute Browser Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based application
- Conducted Mobile functionality testing using hand held devices that has Android and IOS operating systems
- Tested API driven Confidential portals on Mobile devices.
Environment: Oracle10g, TOAD, windows7, Linux 2.6, IE11, Chrome, Firefox, Quality center, TFS, SharePoint, Android & IOS.
Confidential, Bothell, WA
Selenium Automation tester
Responsibilities:
- Analyzed Business and System Requirements of the Application
- Followed Agile Methodology for application Implementation and Testing
- Participating in sprint daily scrum, planning, Review, meetings and complete SDLC
- Developed Test Plan Document for numerous Releases
- Led a group of Onshore/offshore resources for coordinating test activities.
- Help daily leadership calls to discuss statuses about projects and their progress.
- Performed Smoke , Functional, System, Regression and Integration with Positive, Negative Test cases.
- Extensively used SQL for Back End testing to validate data in the database.
- Documented test results, and sent email communications with test results.
- Identified the Automation scenarios, Designed/Setup the Hybrid framework for SOA architecture, prepared the UI Object Info and test WebServices
- Written and Automated the test cases using Selenium Web driver with JAVA Framework TestNG and Ruby
- Extensively Used HP UTF (QTP) for automating the functional objects of non-web based components, manage Exception Handling, Data Driven testing.
- Performed Gray Box Testing, Regression Testing, Functional Testing, Usability testing
- Involved in User Acceptance Testing (UAT)
- Execute Browser Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based application
- Create and execute End to End Use Cases for User Acceptance Testing
- Responsible for centralizing the testing approaches in various projects.
- Experience working on change management tool like BMC Remedy
- Knowledge working on ServiceNow modules like HR Payroll, self service Portal, CMDB,KB
- Knowledge working on Incident/Request workflow
- Used GitHub for Bug Tracking, task management and Jira for Project related tasks and Agile computing
- Prepared status summary reports with details of executed, passed and failed Test Cases also involved in weekly
Environment: JAVA, Selenium Web driver, Selenium IDE, Eclipse IDE, Testing, SOAP UI Pro, HP UFT 11.5(QTP), SQL Server, Oracle 10g, TOAD, windows 7, Linux 2.6, IE, Chrome, Firefox, Service Now (HR,I/R workflow, KB, CMDB), GitHub, Jira, Quality center, BMC Remedy 7.6
Confidential, Boston MA
Quality Assurance Analyst
Responsibilities:- Developed and documented test scenarios and test cases for a web services Healthcare Information Exchange (HIE/HIX) plan rating engine
- Authored a comprehensive test strategy for a web services Healthcare Insurance Exchange (HIE/HIX) plan rating engine
- Provided functional testing ensuring software met business requirements and technical design
- specifications in SOA environment using SOAP UI
- Conducted back end validation testing by comparing complex SQL query results against front end UI
- rating results
- Documented defects and verified bug fixes via HP Quality Center in a timely manner
- Participated in HP Sprinter training as part of the HP Application Lifecycle Management test suite
Environment: Selenium Web Driver 2, HP Quality Center 10.0, QTP10.0, SOAP UI Pro, VB Script, SQL, Java, Share point and MS Office
Confidential, Redmond, WA
QA Designer/QTP Automation engineer
Responsibilities:
- Reviewed System requirements Specification, Functional Requirements, High Level Design and Application Interface Design (AID) documents to understand the new requirements for every release.
- Expert in preparing High Level Scenarios and Test cases from the High Level Design and AID documents.
- Performed Gap Analysis by Mapping Functional Requirements with High Level Design and AID documents and escalated the impact analysis to Business Analysts.
- Responsible for working with the Business Analysts to review test requirements, develop test plans, test data and expected results necessary to thoroughly test the Functional requirements Rules.
- Attended joint application development (JAD), System requirements, High Level Design sessions and AID with Business Analysts, development teams and BASE users to communicate and clarify new requirements and projects reviews.
- Created and presented the Internal and external reviews for High Level Scenarios and Test sets with all Stake holders.
- Created test sets and mapped the same to Functional Requirements in HP Quality Center. Also created test sets for Change request’s identified for every release.
- Performed testing for handheld version of BASE application with the impacts identified for specific releases on all mobile devices like Blackberry, PALM, and Windows Mobile.
- Performed Regression testing using QTP
- Used QTP for Extensibility, in other words used QTP to extend the application add-in capabilities to support web and java functionalities.
- Used QTP for automating custom UI objects.
- Provided support to all external teams whose is dependent on BASE data and also communicated with other teams when BASE is dependent on their system.
- Communicated with test manager, Release manager and all other teams to identify and baseline the scope of testing to test the interfaces.
- Provided support to test execution team to execute the test cases and clarify questions that arise in the course of testing.
- Worked with the environment support team to resolve issues with the environments before the start and during execution of Test cases.
- Used Eclipse and internal stored procedures to test the interface functionality by simulating the external systems functionality through web services.
- Closely worked with Business analysts, Development team, Environment support team, Data team, Business users to resolve the defects encountered through execution
- Created and presented the mock deployment scenarios to all stake holders.
- Smoke tested the application after every deployment within deployment window and provided test teams input for a go/no go decision to release management
- Created test scripts and supported red hat pre and post deployment testing.
- Performed Environment Shake out test for every code drop to check readiness of application for actual testing.
- Reported status of assigned test tasks and issues and escalated issues and risks to project management and team lead.
- Extensively used TOAD for validate data from databases by retrieving for testing.
- Communicated with developers and analyst to fix the problems and enhancing the application.
Environment: Siebel 7.8, TOAD, Windows XP, Unix, HP Quality Center 10.0, QTP, Eclipse, Altova XMLspy, Rational Clear quest and TOAD.
