TECHNICAL SKILL:

Apple iOS instrumentation, KIF, Monkey Talk, Appium, See Test, Team City, Test Flight, Hockey App, Selenium web driver & IDE, Jenkins, Visual Studio, Team Foundation Server, Eclipse, Jmeter, GIT, Jira, Confluence, Rally, TestNG, Maven, Mobile simulators & emulators, Octopus, Test Rail

PROFESSIONAL EXPERIENCE:

Director of QA

Confidential

Responsibilites:

• Working with product owners on Acceptance Criteria, Backlog grooming, roadmap and prioritization of stories.
• Identified and implemented additional revenue stream offering.
• Managing 3 diverse product offerings/teams of manual testers & SDETs.
• Working collaboratively and proactively with scrum teams to design and develop effective automation solutions, troubleshoot issues and resolve bugs.
• Building a high - performance QA team by hiring, coaching and mentoring QA engineers.
• Plan, develop and implement the research of new or improved testing methods, process tools and systems.
• Managing and overseeing all QA/UAT environments, and coordination of release schedules.
• Improving Android Google play store rating through quality improvement processes.
• Amplifying team learning with weekly mob testing sessions.

QA Manager

Confidential

• Established and led QA Team, DevOps & Scrum.
• Spearheaded automation initiative using Selenium/Appium open source, increasing code coverage validation and quicker delivery to market.
• Implemented Agile/Scrum process inside engineering.
• Managed $400K budget for offshore resource allocation.
• Led 2 offshore scrum teams; 1 software development extension team, and 1 automation development team.
• Reduced postproduction bugs by 50% year over year.
• Led start to completion 12 major software releases, including .net Back Office, iOS apps, Google Play apps, and internal apk apps.
• Successfully directed the transition from manual build deployments, to fully automated continuous integration of builds including back office and over air distribution of iOS & Android. Reducing downtime team experienced waiting for builds.
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related activities.
• Gathered project metrics; velocity, burn down, burn up, test case pass/fail, bug count and project status for all stakeholders through the implementation of Microsoft Test Manager, providing visibility at all times into test teams activities.
• Instituted scrum of scrum process for multiple apps/projects.

Product Owner

Confidential

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related activities.
• Recommended and implemented cross-organizational tracking tool (slick ticket) and distributed scrum team collaboration tool (urban turtle).
• Drove the collaborative development of agreements and policies relative to the Scrum practice standards and tool usage.
• Tracked and communicated team velocity, sprint/release progress and other critical metrics.
• Responsible for prioritizing and grooming the product backlog.

QA Manager

Confidential

• Created test strategy for the test team on a highly complex Analytics program.
• Researched, implemented and trained engineering team on automated test solution using SQL and MDX cube queries for data validation.
• Worked closely with development manager to ensure proper test coverage of all delivered code.
• Coached direct reports with regular one on one and constant feedback.
• Launched a new Healthcare vertical in the analytics space, created training program for consultants.
• Participated in all cross-functional product planning, giving input and identifying risk areas.

QA Lead

Confidential

• Implemented Agile methodology across which increased quality and sped time to market.
• Trained colleagues on how to find ambiguities in functional requirements.
• Provided budgetary analysis of upcoming projects for the QA effort including software, hardware and resources.
• Provided management with weekly statistical metrics of QA Effort.

SR Quality Analyst

Confidential

Responsibilites:

• Created Unix shell scripts to move data between various Oracle databases and Hyperion EssBase cubes.
• Tested the data migration for AT&T to Cingular Wireless systems.
• Verified Unix control files for automated data import processes.
• Validated data integrity in all stages using SQL scripts and AlphaBloxs.

QA Project Lead

Confidential

Responsibilites:

• Directed a team of 7 quality assurance analysts on more than 20 Flexible Spending Account (FSA) projects.
• Arranged testing strategy, requested hardware, interviewed personnel resources, planned testing timeline, training, executive status reports and allocating work load to team members.
• Project lead for FSA conversion to MasterCard Stored Value Card, which was a complete conversion of all FSA applications over to a new business model and way of processing. This was the largest project ever done in the FSA business unit.
• Formulated a process by which code “hot fixes” for the web were delivered to production by receiving input and winning support from development, production and our staging hosting center.
• Co-developed release procedures for hand-off of builds as they transitioned from QA to Production.
• Responsible for configuration management for FSA, including: Database backup/restore, compiling code, source control, Citrix, Dameware/PC Anywhere and Web Server IIS configuration.
• Led a companywide Interbase migration testing effort, which included 20 testers & 50 UAT testers. The testing effort was completed in 2 weeks including complete regression testing of all FSA applications, Crystal reports & performance testing. The project boosted production performance to enable users to perform daily functions in reasonable time frames and creating more time in the production day for large batch processing.