Computer Languages:

• Java
• Visual Basic
• .NET
• C, C++
• C# dBASE
• Pascal
• COBOL

Web Technologies:

• ASP
• HTML
• XML
• JavaScript and AJAX
• Adobe Flex and ActionScript
• CSS

Operating Systems:

• Microsoft Windows
• MS DOS
• UNIX (Solaris)
• Linux OpenSUSE, Ubuntu
• .NET
• MainFrame MVS

Mobile Platforms:

• iPhone iPad
• Android phones/tablets

Operating Systems Tools:

• Hummingbird Connectivity® Exceed®
• PuTTY

Databases:

• Microsoft Access
• Microsoft SQL Server
• MySQL
• Oracle 10G, 11G and 12C
• Oracle ERP
• Teradata

Databases Tools:

• SQLYog
• PL/SQL Developer
• Oracle SQL Developer
• Oracle SQL * Plus
• TOAD for Oracle

Source Control Software:

• Mercury IT Governance Center™ (Mercury Project and Portfolio Management Center)
• Atlassian Confluence
• BMC Remedy Mid Tier
• HEAT
• Microsoft Visual SourceSafe
• IBM Rational ClearCase
• Mircrosoft SharePoint
• Hudson
• Subversion

Testing Tools:

• Mercury Quality Center ™ (TestDirector)
• IBM Rational ClearQuest®Web
• Atlassian JIRA with Greenhopper
• Microsoft Visual Studio 2008 Team System Web Access
• Worksoft Certify
• Selenium IDE
• WebDriver
• JMeter
• FlexMonkey
• QTP

Trading Software:

• RoyalBlue® Fidessa™
• Fidessa Data Administrator™
• Aegis Software Inc. ®, Client Simulator™
• Aegis Software Inc. ®, Exchange Simulator™
• FIX Protocol

Warehouse Tools:

• A - DIS
• HighJump 3M™ Warehouse Management System (WMS)
• Intermec CK30 Scanner

Internet Browser:

• Miscrosoft Internet Explorer
• Mozilla FireFox
• Netscape Navigator
• Safari
• Opera
• Google Chrome

PROFESSIONAL EXPERIENCE:

Senior QA Engineer

Responsibilites:

• Raised alarming number of bugs which inspired the SVP of the Marketing and Customer Service to halt all projects across the IT teams to have “Bugs Raid” project
• Exceptional case for 1:7 QA to Developers ratio among 23 IT teams throughout the whole department and abilities to still able to meet projects goals ahead of milestones and project due dates
• Was in charge of approving the two main components of the website deploy ShoppingSite and ShoppingOrderManager, all DB scripts (Modify/Insert/Delete on configuration files), Creative deployments (CSS, JS), and all other related projects, risk factor tickets
• Supervised deployment tickets readiness and completeness, coordinates with other teams for merging codes, testing efforts, and final approvals from NetEngineer/DBA’s
• Provided the one and only QA efforts on Merchandising Development team on Offer Process, Ariba, and MassUpload applications deliver purchasing and item creation process to speedily get SKUs onsite
• Deployed Telescope projects which enable Overstock.com to have the ability to sell other partner’s products, which brings ultimate number of traffics and might double the revenues.
• Deployed Eyeballs projects which enable Overstock.com’s products to be marketed to third party eTailers and Retail Marketplaces, which targeted to generate $300M additional revenues
• Lead the testing efforts for Price By Option projects which requires integration with numerous backend applications such as New Item Creation (Core Items & Consigned Items), Offer Process (Third Party Items), OSCAR, CostUpdate, ItemsToB2C, and ERP.
• Provided the one and only QA efforts on Auctions, Real Estate, and Cars functionality of the websites for Overstock.com
• Completed several major milestone projects for Emerging Business for Auctions Team such as RightNow Upgrade Integration, Cars, and Fixed Prices
• Lead the QA team in the Conversion team by and large focuses on the major component of the website Checkout process. Also took on a leading project which redesigned the original Checkout in Java to Flex Checkout
• Worked on numerous projects involved with communications and coordination with third party products such as: LivePerson, SVS, Tealeaf, QAS, UPS, PayPal, BML, Omniture, Zag, Vast, Commission Junction, RightNow, JumpStart, and Cardinal Commerce.
• Work closely with other internal IT teams and third-party vendor such as SVS, UPS, Commission Junction, LinkShare, PayPal, Omniture, and LivePerson on multiple projects
• Involved heavily in a short emergency project to integrate from old Affiliate Campaign to a new one, which involved coordination with Commission Junction to send/receive feed (Action Feed, Correction Feed) files across the network, and create public/private keys for encryption and decryption of the files
• Responsible for the entire functionality from Home page to Order Complete processes, which requires testing such as Pay Per Click, Omniture Tracking, Cookie verifications, LIVEPerson identifications, gift card/credit card/PayPal/BML, Coupon redemption, and so forth
• Managed solo testing for UPS order tracking, LIVEperson, and various production bug fixes
• Practiced Agile Mythology with all projects with quick deliveries using practices from Scrum, familiar with Agile project life-cycles, iterative processes
• Migrated legacy Java based Checkout process to Flex/Action Script Checkout Process, which utilized Selenium-Flex API and Flex Monkey automation tool to create regression test suites
• Completed Agile/Crystal/ScrumMaster class where participated in-class real-world scenario exercises and exams and received course complete certification

Senior QA Tester/Analyst

• Appointed as the key tester for internationalization test for MayKay websites
• In charge of localization testing and monthly production support for UK and three countries of Latin America region Ecommerce products
• Created, modified, and executed automation processes using record sets in WorkSoft
• Debugged in WorkSoft for the root causes or other issues related to the outcome failure
• Monitored and verified the configuration files in Microsoft Visual Studio 2005 8.0
• Managed and configured services console to start, stop, pause, resume or disable on remote and local computers in Services 5.1
• Coordinated the testing efforts closely in alliance with developers, support team, customers, project managers, and BAs

Senior Applications QA Analyst/Lead

• Selected as the sole QA resource to ensure Fidessa is in compliance with applicable NASDAQ regulations and guidelines through internal and external compliance audits
• Fidessa™ (formally Royal Blue) global equity brokers trading system tester
• Test Lead in on-going OATS Report project for NASDAQ Compliance Rules. Successfully and in a timely manner completed OATS new requirements change required by NASD Regulatory for February 4th, 2008 release
• Lead offshore QA Team and working closely with Project Manager, Business Analyst, Regulatory department to help clarify business and technical requirements
• Effectively participated in Cross Task testing with EASE, PETS, ATE, OM, and FlexTrade tasks for NASD Regulatory for February 4th, 2008 release
• Managed the whole entire QA process, starting from application inception to date of product delivery which included defined Test Objectives, designed Test Plans, Test Cases, and developed Test Procedure as per requirements for modules to check functionality and integration testing
• Developed test cases (with concentration in FIX) to replicate real-world scenarios and prepare production turnover procedures and coordinated FIX connections for test executions throughout the testing cycles
• Used Aegis Client Simulator™ as buy-side client for equities such as interactive testing including cancel/replace request, status request, and varies trading scenarios, none the less, validation, regression, and extensibility test was also performed on FIX Protocol
• Executed extensibility test on FIX Protocol using Aegis Client Simulator™ to customized the FIX tags to perform PINK Drop Copy testing
• Carried out testing using Aegis Exchange Simulator™ to Order Management System (OMS) such as Exchange-Compatibility testing but not limited to Functional, Algorithmic Back testing, and simulation as real market environments such as: BTrade, ECN, INET2, NASDAQ, NYSE, and many more
• Monitored and fixed the inbound and outbound FIX Protocol messages through Exceed for UNIX and Window based environments
• Executed Regression, smoke test for Trade-Management functionality across Front, Middle, and Back-Office
• Demonstrated excellent communication between international offices and domestically in the States, and liaise with Front, Middle, and Back office users in the region.
• Successfully participated in Sector Based Trading project, certified old and new NYSE Compliance Rule 92 without any serious issue impacts Production
• Productively signed off SEC (Securities and Exchange Commission) Short Sell Locate Rule with NO issue concerning Production
• Worked intermittently with Bear Sterns to do full cycle testing
• Hydra On-boarding, liaise with Prime Brokerage clients to bring them on-board
• Knowledge Transferred to other and new members in the team on products, trading rules and regulations by using technology communication methods
• Knowledge of equities trading concepts, industry practices, workflows, most of the NASDAQ regulations reporting and rules, and FIX Protocol
• Ability to handle several concurrent projects with changing priorities and meet relevant deadlines
• Ability to adopt extremely fast-paced environment
• Effectively produced accurate results in exceptionally impossible deadline
• Certified the software production releases and managed and controlled the requirements for compliance rules

Software Quality Assurance Engineer

• Author of Account Setup Process (All the accumulated training materials) that involved several front-end and back-end tools
• Author of training documentation of how to export test cases onto QC in Excel
• Author of Late Night Trade Reject Reporting Test Strategy
• Worked for Fidelity Brokerage Company Technology (FBCT) in Fidelity Brokerage Company (FBC) and supported the FRIAG Brokerage Business and Technology Units
• Exported various Trading Equities test cases from Excel spreadsheets into Quality Center 9.0 for Regression test
• Performed Regression test by execute various types of Equity, Mutual Funds and Options orders using CYCLONE Commerce (secure FTP) as the Direct Third Party transmissions method
• Setup Shared and Alpha Registered Investor Agent (RIA) accounts in Fidelity Distributed Operations Tools (FDOT)
• Maintained Registered Investor Agent (RIA) accounts in Fidelity Advisor CHANNEL™ technology and traded equalities
• Maintained the RIA account and its equalities and balance in Mainframe
• Transmitted equalities purchases as XML using Multiplatform Access Utilities & Interface (MAUI) Business-to-Business (B2B) solution to submit the transactions
• Imported purchase orders using File Delivery as the backend method, which supporting processing multiple trade orders through the Advisor CHANNEL application to validate the purchasing requests
• Attended and completed in-house training such as:

Senior Quality Assurance Analyst

• Praised as the “Shining Star” by the QA Director
• Selected to be the only one resource to represent the whole QA team to work/help/train the clients on their on-site location
• Conducted technical and characteristic interviews for new hires
• Mentored new hires to familiarize them with applications and continue to cultivate their growth
• Performed black-box and gray-box testing for Client/Server and internet-based Point-of-Sale system
• Experienced implementing warehouse management software/WMS including warehouse setup, system parameters, picking methods, user administration, system & operational logs and application testing
• Performed the actual warehouse procedures using wireless RF routers to transfer data interfacing between master and Intermec CK30 scanner
• Implemented HighJump™’s Warehouse Advantage solution (WMS) using PL/SQL Developer to test back end data
• Performed Data Extraction and translation on the encrypted data to actual acceptable data and format
• Supported validation efforts by debugging applications on simulators and diagnostic tools
• Updated, customized, maintained, and wrote SQL scripts in MySQL and Oracle databases
• Identified the discrepancies between actual and expected results
• Performed integration and regression testing for all releases
• Created and executed test cases for a large system with many complex modules, based on functional user operations

Hardware/Software Tester

• Tested ThinkVantage™ Technologies including Rescue and Recovery, Client Security Solutions, System Migration Assistant and Access Connections
• Performed various language translation tests (TVT) for ThinkVantage™ Technologies
• Performed Install/Uninstall testing on OS, applications as part of the End to end testing
• Performed Recovery testing for Rescue and Recovery module, Security testing for Client Security Solutions module, Compatibility testing for System Migration Assistant module
• Manually tested between builds to verify defects reported in previous releases
• Conducted Scalability testing and configured the systems to meet setting requirements before each build
• Used the functional Traceability Matrix to keep track of defects
• Multi tasked by testing 3 machine at a time

Circuit Order Specialist

• Nominated twice as the Best Performance employee for the month
• Tested the capability of the connectivity of online applications
• Able to handle heavy traffic without losing connections
• Performed the GUI tests, UAT and gave feedback to the stakeholders on what the issues were and where they occurred
• Manually tested the online circuit order system
• Mentored other team members on software and procedures
• Processed detailed circuit orders and maintained inventory
• Updated and organized the database

Confidential

Quality Assurance Analyst/Lead

• Recognized by QWEST (client) for the completion of first user acceptance test with 100% accuracy
• Responsible for final approval of telecommunications software releases
• Coordinated the engineering, billing, production and QA departments through final stages of product development
• Directed several onsite / offshore programmers and testers on several large projects
• Supported in the Production and Help Desk when production issue occurred
• Created and maintained revision on User Guide for the Billing and Report applications, and distributed to the internal and external user
• Customized, scheduled, and modified the scripts and programs ran as Scheduled Tasks
• Reported QA team status to executives on several projects
• Developed test cases and test plans from business requirements and functional design specifications
• Performed manual and automated software tests using the Mercury suite 7.0 for large scale (1000+ users) applications
• Completed manual White Box, Black Box and Gray Box testing
• Tested web based online orders and billing systems
• Performed and responsible for regression tests, negative tests, environment tests, GUI tests, UATs, functional tests, data conversion tests and parallel tests
• Reported to programmers using TestDirector
• Used TestDirector as a bug tracking tool to manage and report all defects
• Performed hardware, software and database setups, including operating systems and proprietary hardware, software and drivers
• Analyzed production problems occurring in telecommunications software in the field
• Refined database architecture and standards
• Extracted the binary data to a flat file and translated into non binary data files bases on the requirements
• Migrated batch validation processes from VB to C to resolve performance issues
• Performed peer review of product release documents
• Prepared estimates to establish schedules for analysis, testing, programming and project completion
• Produced documentation to enhance the software development lifecycle
• Integrated and documented support procedures for the product line
• Developed and managed integration programs that promoted inter-departmental cooperation
• Chaired a weekly inter-departmental strategy meeting to aid the director
• Organized and coordinated the semi-annual inter-departmental activities to host over 100 people