PROFILE SUMMARY:

• Senior Software QA Analyst with more than 9 years of experience in software development life cycle including milestone deliverables, resource management, test designing, developing and implementing test plans, test cases and test processes across Property and Causality Insurance, Life Insurance, Health Insurance, Manufacturing, Claims and Financial domains
• Involved in software development life cycle through managing a variety of projects successfully testing and releasing software products and websites.
• Experience in successfully coordinating and leading teams of testers at onsite and offshore.
• Proficient at supervising activities, day - to-day tasking, and mentoring medium to large project teams, providing test estimates and resource needs
• Experienced in understanding system design specifications, requirement analysis and designing, generating and enhancing Test Scripts.
• Proficient in manual testing and working knowledge of automation techniques using tools like HP ALM, Test Link, Trac, JIRA, HPSM, CQ and Quick Test Pro
• Tested software applications including Client/Server, Stand-alone, Web based, mobile web and mobile app.
• Ability to thoroughly analyze system functional requirements and break them down into test requirements/test objectives for integration, system and regression testing
• Experience in Business Process Testing, Web based applications testing and Web service testing
• Extensive experience in Responsive web applications testing, mobile app using different browsers and mobile devices
• Extensive experience in mobile testing with different iOS, android smartphones and tablets using different OS and network carriers
• Experience in device testing using Perfecto
• Experience in Mobile app testing with hand held devices and using Perfecto
• Experience in Good for Enterprise testing with Good app
• Experience in writing and executing SQL queries
• Experience in web service testing using Soap UI
• Experience in designing Test Plans, Test Cases, and Test Procedures
• Strong analytical, debugging, troubleshooting skills and quick learning ability
• Able to efficiently multitask, prioritize and effectively meet delivery deadline

TECHNICAL SKILL EXPERTISE:

Testing tools: HP ALM, Quick Test Pro, Test link, SOAP UI, Perfecto Mobile, TOAD, MySQL

Scripting Language: VB scripting

Defect Management Tools: HP ALM, Trac, Jira, HPSM, CQ

Programming Languages: SQL, PL/SQL

RDBMS: Oracle, MS SQL Server, MS Access, DB2

Web Technologies: HTML, XML, J2EE

Source Control: VSS, SVN

Operating System: Windows, Mac OS, Android OS, iOS

MS Office Tool: MS Word, Excel, PowerPoint, MS Visio

Other tools: Snag It, Pdf Comparator, VSS, Splunk

Apps: Oracle Apps

QA Processes/Methodologies: Test Management, Test planning, Test Strategies, Test Cases, Test Procedures, Use Cases, Traceability Matrix, Defect Tracking, SDLC, STLC, Defect Management

Software Methodologies: Waterfall, Agile

PROFESSIONAL WORK EXPERIENCE:

Confidential, Detroit, MI 

QA Test Lead

Responsibilities:

• Managing onsite teams and assigning daily tasks
• Providing test estimates and resource needs
• Creating test strategy, test plans
• Performing mobile app testing in smartphones, tablets using real devices and Perfecto - iOS and android
• Attending daily scrum meeting and provide status on testing
• Presenting application demo to clients after each sprint completion
• Attending sprint planning and providing inputs on resource allocation for user stories, defects
• Attending sprint retrospection and provide feedback on the completed sprint
• Attending sprint grooming sessions on future sprint and provide the information to team on user stories.
• Managing requirements, test cases and execution in excel.
• Uploading test cases in internal web portal
• Understanding the functionality of applications with help of user stories and convey the same to team members.
• Gathering queries from team on requirements and clarifying with business team
• Reviewing the test cases created by team and reviewing with client
• Gathering the test data from data analysts and finding test data using SQL queries.
• Monitoring execution of test cases on daily basis
• Manage testing in different devices
• Defect management in Jira and CQ
• Coordinating with various teams for test data and for defect resolution
• Share test execution, defect reports with scrum master and delivery lead on daily basis
• Coordinating and performing release system testing, QA testing
• Assisting in UAT, Performance and Release testing
• Lead regression testing for releases
• Participating in production implementation and assisting clients for implementation check out

Environment: J2EE, DB2, 

Tools: Jira, CQ, Perfecto, mobile devices, tablets

Confidential, Bloomington, IL

QA Test Lead

Responsibilities:

• Managing offshore and onsite teams and assigning daily tasks
• Providing test estimates and resource needs
• Managing requirements, test cases and execution in Test Link
• Understanding the functionality of applications using requirements and wireframes and convey the same to team members.
• Gathering queries from offshore team on requirements and clarifying with business team
• Reviewing the test cases, traceability matrix created by team and reviewing with client
• Gathering the test data from data analysts.
• Monitoring execution of test cases in test link on daily basis
• Manage testing in different desktop browsers and devices
• Defect management in Trac
• Verifying the application/service errors using Splunk logs and share logs with Triage team
• Verifying the service responses using Soap UI
• Verifying data in data base tables related to agent details queries and comparing that with UI
• Retrieving agent information by writing SQL queries in SAMS pocket tool
• Coordinating with various teams for test data and for defect resolution
• Creating incidents in HPSM
• Share test execution, defect reports and metrics with client
• Assisting in UAT, Performance and Release testing
• Lead regression testing for changes in functionality based on requirement changes
• Lead service pack testing for post -production defects
• Participating in production implementation and assisting clients for implementation check out

Environment: J2EE, DB2, 

Tools: Test link, Trac, HPSM, Good app, Perfecto, Splunk, SAMS Pocket tool

Confidential

QA Analyst

Responsibilities:

• Analyzing various products for the insurance with the help of requirement documents
• And Knowledge given by Business Analyst
• Identifying the manual test cases and data for these test cases
• Creating test cases in excel and uploading them in Quality Center
• Raising defects in Quality Center and JIRA
• Internal review of test cases in the team and final review by Business Analysts
• Performing System Integration Testing and execute the manual test cases in
• Quality Center
• Defect Reporting, re-testing and regression testing.
• Understanding the functional requirement documents & functionality of the application.
• Analyze completeness of manual test cases, identify gaps and verifying the feasibility for automation
• Analyze and define business components for automation
• Identify reusable business components
• Identify new business components to be created.
• placing business components in order as per test case
• Identify and communicate the data requirements to the Technical team.
• Automating the Business Components
• Debugging Scripts Making using QTP
• Executing Testing scripts
• Creating different test status reports and defects reports in Quality Center for status updates

Environment: J2EE, 

Tools: Quick Test Pro, Quality Center, JIRA, Pdf Comparator

Confidential,

QA Analyst

Responsibilities:

• Understanding the functional requirement documents & functionality of the Oracle modules.
• Analyze completeness of manual test cases, identify gaps & Checking Feasibility for automation
• Creating test cases in Quality Center
• Raising defects in Quality Center and JIRA
• Analyze and define business components for automation
• Identify reusable business components
• Identify new business components to be created.
• placing business components in order as per test case
• Identify and communicate the data requirements to the Technical team.
• Automating the Business Components
• Debugging Scripts Making using QTP
• Executing Testing scripts
• Updating Daily Status Report for the defects and test execution status using Quality Center

Environment: Oracle 9i, 

Tools: Quality Center, Quick Test Pro

Confidential

Test Engineer

Responsibilities:

• Understanding the functional requirement documents & functionality of the Payroll module.
• Discussing with Business Analyst on the requirements
• Gathering the test data from data analysts
• Verifying back end data in PL/SQL developer using SQL queries
• Identifying and creating the test cases for the given requirements using QC
• Reviewing the test cases with Business Analyst
• Creating the traceability matrix.
• Uploading the test cases in Quality Center.
• Raising defects using Quality Center and retesting of the fixed defects
• Defect reporting, Re-testing and regression testing

Environment: Oracle 8i, 

Tools: Quality Center, PL/SQL Developer, VSS

Confidential

Test Engineer

Responsibilities:

• Understanding the functional requirement documents & functionality of the Oracle modules.
• Analyze completeness of manual test cases, identify gaps & Checking Feasibility for automation
• Analyze and define business components
• Identify reusable business components from turnkey
• Identify new business components to be created.
• Sequence business components and create test case as per requirements
• Identify and communicate the data requirements to the IR Technical team.
• Automating the Business Components
• Debugging Scripts Making using QTP
• Executing Testing scripts
• Defect reporting in QC and Re-testing

Environment: Oracle 9i, 

Tools: Quality Center, Quick Test Pro Awards & Recognition: