SUMMARY:

Solutions Engineer: Provide discovery, design, and development of complex applications & infrastructures to support both manual and automated QA testing solutions utilizing virtualization topologies.

Software Test Engineer: Primary focus on layer 2 switch protocols with emphasis on TACACS+, RADIUS, VPLS, MPLS, Control Frame Tunneling, RSTP, Multicast Services, SNMP. Extensive experience writing and executing test plans and test cases in highly structured and loosely structured development environments with emphasis on scripting for automation while simulating data flow with various traffic generators. Performing al types of testing (functional, installation, acceptance, browser compatibility, load, stress, performance); several years of experience installing and maintaining software QA programs. Experience writing and executing automated testing scripts (primarily with Fanfare iTest)

Test software: HP Quality Center, HP Performance Center, Fanfare iTest, Jenkins, GIT

Platforms: F5 Load Balancers, Linux, Windows 7, Windows Server 2008/2012

Other software: Subversion, Bugzil a, VMWare, WebLogic, JBoss and Tomcat application servers, Microsoft Exchange, Windows Active Directory, Agile, NetApps, ARCserv, Barracuda, Veeam, MSSQL, MySQL, IIS/SMTP/FTP/WWW configuration, application pools and websites, Microsoft System Center Operations Manager (SCOM) deployments

Network Systems Engineer: Primary focus as the technical lead working closely with management to prioritize business goals and information needs, authorized to evaluate, implement, and manage complex cross functional systems for business requirements. Later, was WWP key person to help integrate into the acquisition topology.

PROFESSIONAL EXPERIENCE:

Confidential, WA

Solutions Engineer

Responsibilites:

• Provide 24/7 support on all the QA automation Tools. Work with Vendors to escalate and resolve any issues.
• Create, manage, and maintain QA automation VM Pools using VMware ESXi. Assign VM pool members to F5 load balancers.
• Create logging scripts (Powershel & BASH) for various backup tracking and archiving. Manage and maintain testing and defect tracking software.
• Fulfil requests from the Automation Test Team. Coordinate with external teams to resolve any network or server related issues.
• Provide 24/7 support on integration with HP ALM.
• Perform regular maintenance activities on all the VM servers and workstations.
• Responsible for coordinating and implementing the upgrades and Patches.
• Responsible for monitoring and managing the License usage Assess infrastructure needs for the tool and work with other teams to acquire the needed resources.
• Establish and fol ow change control process for any production changes.

Senior Network Support Engineer

Confidential, Liberty Lake, WA

• Provide tier 2 customer technical support for the entire F5 product line, including all versions of software code and hardware.

• Remote technical assistance on F5 products to internal and external customers and F5 partners.
• Handle multiple active cases of diverse scope where analysis of data requires evaluation of identifiable factors, and provide daily customer communication via phone and email.
• Networks with senior internal and external personnel in own area of expertise.
• I have strong competence utilizing a number of troubleshooting tools, facilities and equipment in the course of providing resolutions to cases.

Senior Test Engineer

Confidential, Spokane Valley, WA

Responsibilites:

• Participate in requirements and design reviews.

• Collaborate with product managers and developers to stage and estimate work (committing to personal work estimates).
• Plan tests to ensure product requirements are met and there are minimal negative side - effects.
• Install and configure test environments.
• Run manual and automated tests.
• Ensure complete and timely reporting on bugs and test results.
• Work with developers to ensure fixes are properly made to the products.
• Write internal documentation and provide training and support for our support staff.
• Potentially help automate tests.
• Designing test cases based on functional specifications

Confidential, Spokane Valley, WA

Technology Manager

Responsibilities:

• Monitor and manage 68 company servers, including various Linux and Window platforms, Cisco PIX firewalls, NetApp, and five IPSEC tunnel links to satellite offices.

• Data from these various systems are compiled for reporting to executive management. Actively maintain company virus protection. Perform semi - annual security audits using various auditing and scripting tools such as Perl, Implemented the companies SSO (single sign on) environment whereby a single action of user authentication and authorization can permit a user to access all Linux and Windows computers and systems.
• Ensure complete data integrity for over one terabyte of data and managing the secure offsite storage of archive media.
• Manage and maintain over 27 Windows servers and 16 Linux servers.
• Manage and maintain 9 Del and Cisco managed switches with emphasis on VLAN control. Provide end - user application and upgrade support on various software code engineering applications such as Agile, Test Director, MKS and other various software development application tools.
• 24-hour on-cal first response to networking issues such as VPN, routing and remote access, and support to World Wide Packet s international sales and consulting team.
• Responsible for over 250 end user computing systems. Implemented and maintained Avaya VOIP phone network.

Senior Network Engineer/Consultant

Confidential, Spokane, Wa

Responsibilities:

• Develop comprehensive protection strategies that safeguard a network s critical end points.

• Performs system backups and recoveries on internal and external network servers.
• Project management and consulting for the design and implementation of new or upgrading. networks for smal to medium sized companies.
• Delegates tasks to junior members in the course of the project.
• Optimize system performance, instal ed wireless network connectivity, train IS staff, document network topology, and configure user accounts.
• Research and integrate emerging technologies. Back up data, implement antivirus solutions, acquired and maintained software licensing, audited software, and liaised with programmers to develop and maintain applications.
• Generate management reports, coordinated vendor services, supervised communications and tracked order - entry processes. Administered systems, automated job tasks, and maintained data warehouse systems. Develop procedural documentation and report management. PC hardware integration and repair.

Network Administrator

Confidential, Spokane, WA

Responsibilities:

• Responsible for managing users, groups and security settings. Analyze, instal and maintain wireless communication devices and its software in distributed site locations for subscribing clients.

• Provide technical support to all network elements of the business. Wrote Perl, Unix Shel, Microsoft batch, VBScript scripts for maintenance, software delivery and system monitoring