TECHNICAL SKILLS:

• Certified expert in HP tools ALM, UFT, Performance Center (LoadRunner/VUgen)
• ALM Administrator skilled in complex workflow customization & API integration with external tools such as TFS & Jenkins. Also highly experienced in custom reporting, and domain management.
• Certified expert & trainer for Tricentis Testsuite (TOSCA)
• Certified expert & trainer for Worksoft Certify
• Advanced understanding of programming concepts, QA standards, source control tools, and technical disciplines
• Highly educated in development methodologies & the software development lifecycle (Agile & Waterfall)
• Educated in risk based testing & model based testing
• Well versed in programming & programming methodology, particularly object oriented languages
• ISTQB - Certified Tester, Foundations Level (CTFL) - 2005
• Experienced in a large spectrum of industries including Gas & Petrochemical, Insurance, Banking, Retail, & Military/Defense,

EXPERIENCE & ACCOMPLISHMEMTS:

Confidential

Automation Architect / Engagement Manager

Responsibilities:

• Forecast, schedule, track, and provide technical direction for automation specialists & engineers on TOSCA Testsuite implementations
• Determine scope, scale, priorities, and risk for all client engagement activities
• Provide guidance and instruction on infrastructure, architecture, setup & configuration of TOSCA Testsuite
• Provide guidance on process, governance & user management in TOSCA
• Perform invoicing and budget review for implementation projects
• Sole project lead for initiatives at such prestigious clients as: Massachusetts Institute of Technology (MIT), Northwestern University, and Safety Insurance (NASDAQ: SAFT)
• Currently serving as risk assessment lead on the largest and most complex SAP implementation in world (according to SAP Inc) gathering and evaluating requirements for the Exxon-Mobil project.

Confidential

Senior Services Consultant / Delivery Lead

• Led a small team to implement Worksoft Certify at the Costco for testing SAP & Costco’s Ecommerce website.
• Provided product training, designed custom automation frameworks, managed & mentored team.
• Interfaced with developers, architects, security (numerous layers), DBAs, and executive leaders in order to provide a comprehensive and valued solution that will last for many years.
• Assisted in the development of business processes for SAP’s FICO, HCM & CRM modules.
• Assisted in development of test scripts for Costco.com
• Design custom reporting solutions that gather data from multiple source systems for executive leadership.
• Designed and co-developed a custom framework to extract reporting & metrics from ALM (created stored procedures, interfaced with DevOps utilizing SQL, RESTful webservices, OTA, etc.)
• Designed a SQL program to automatically create test cases in Worksoft Certify from XML files extracted from other tools

Confidential

Quality Assurance Manager

• Integrated HP ALM & Microsoft Team Foundation Service (TFS) by developing & coding custom workflows to synchronize the two products (version control, requirements management, test management, defects, etc.)
• Utilized Visual Studio power tools to customize ‘Product Backlog Item’ and ‘Bug’ work item types in TFS for synchronization with HP ALM to show test status and test details in both systems.
• Developed custom API and function library using UFT for both GUI and API (web services) testing
• Organized, prioritized, & managed work for a team of three; providing training & mentorship on automation best practices with a particularity focus on how to implement a function based automation framework.
• Maintained and administered HP ALM (formerly Quality Center)
• Maintained and customized work items and work item types in Team Foundation Server.

Confidential

Principle Automation Engineer

• Maintained banking automation testbed for company flagship Enterprise Payment Systems (EPS) applications.
• Utilized QTP, LoadRunner/VUGen, and HP Service Test scripts with a variety of protocols including HTTP/HTTPS, WPF, SOAP & JSON web services.
• Assisted and mentored fellow QA team members with the test tool installation and training. Provided guidance in automated test execution and development.
• Identified potential impacts from security patches and performed numerous disaster recovery tests monthly.
• Verified production environment after a release or monthly maintenance.
• Contributed significantly to the adoption of Agile (SCRUM) development practices and served as product owner, developer and QA for the automation team.
• Implemented standards & best practices for test creation and execution which decreased execution time, improved fault tolerance and increased reliability. Examples include implementing the use of recovery scenarios and flow control logic as well as disabling smart identification and unnecessary add-in’s.
• Converted existing test scripts from rudimentary & simplistic low-level record/playback scripts that were reliant on hardcoded data and Object Repository data, to a hybrid test suite using much more advanced concepts like descriptive programming & data driving / keyword driving in a function/class based framework.

Confidential

Lead Performance Engineer

• Maintained existing HP LoadRunner testbed for SAP, Hyperion, Deltek, PeopleSoft & all web based applications.
• Advised on new projects and system upgrades where performance testing may be required.
• Provided detailed performance test plan and get signoff from project leadership.
• Planned & executed performance testing for new applications and for upgrades to existing applications.
• Participated in infrastructure planning and advise on performance improvements.
• Interpreted and reported results of performance testing efforts to stakeholders and both technical and non-technical audience.
• Served as the principle load test engineer for the QA Test team.
• Provided feedback and guidance to project managers on viable test strategies and assist in test planning by providing estimates that meet proposed project deadlines and don’t create budgetary constraints.
• Plan, document and communicate test and load test strategies.
• Worked closely with the test leads and developers to develop comprehensive test plans and provide insight on where automation is beneficial and cost justifiable.
• Served as site administrator and a primary POC for HP Quality Center.
• Developed customized workflow and other special requests related to Quality Center as required.
• Provide training and guidance to the test and projects teams as needed on QualityCenter, LoadRunner & QTP.
• Maintained load test servers and served as backup lab administrator responsible for maintaining all equipment.

Confidential

Test Automation Lead

• This was completely hands-on QA position in which I acted as the lead automation & testing consultant. At Hershey I had the opportunity to conceive and implement an automated testing strategy from the ground up for regression testing as well as load, performance and stress testing specifically in an SAP R/3 environment. I supported many projects with their automation requirements in several different environments using Mercury Interactives QuickTest Professional 6.5, LoadRunner 8.0 & TestDirector 8.0. The vast majority of automation was working with SAP in the following modules: Human Resources, Materials Management, Sales & Distribution, and Financials & Recipe Management. I also supported various web based applications such as ESS/MSS (SAP Portal), Siebel, Manugistics & Oracle Sales Analyzer.
• Designed and built the automated regression suite for Human Resources using Mercury Interactive technologies
• Provided formal training to the IS staff on QuickTest Professional and automated testing in SAP R/3.
• Built and maintained a complete Test Lab which utilized all Microsoft operating systems.
• Developed and implemented strategies for regression testing SAP systems in both R/3 and HR environments.
• Supported data creation and conversion in SAP.
• Utilized LoadRunner to develop and implemented strategies for several performance and stress testing projects on several applications including: SAP client/server, SAP Portal, Manugistics & Oracle Sales Analyzer.

Confidential

Automation Consultant

Responsibilities:

• Maintained existing AutoTester script test bed and test cases for various modules of SAP R/3 including but not limited to: Plant Maintenance, Inventory Management and Distribution, Financials, Catalog, Purchasing & Human Resources
• Performed semi-quarterly regression runs and functional testing to support a major global implementation of SAP R/3 - 4.6D with a 4.6C GUI, and to prove existing US functionality
• Created, coordinated and executed regression test set for SAP R/3 and capacity tests for MySAP.com.
• Suggested, co-evaluated, and supported implementation of a new SAP R/3 testing and test management tool that increased productivity more than 80%
• Converted/migrated existing AutoTester scripts and test cases to Mercury QuickTest for R3 and TestDirector
• Supported various groups in mass data loads and automated transaction processes to increase productivity as an alternative to SAP/CATS
• Regularly assisted in Financials module auditing procedures, training exercises, & general ledger reporting in SAP
• Authored and presented a detailed report to project managers, team leads, and key contributors of the Europe/Asia project on the value of automation and testing. The report also outlined standards to be observed in new test case creation for Global functionality.
• Co-authored an extensive document detailing tips, techniques, standards and procedures in using QuickTest, and TestDirector including script creation, TSL commands, excel formulas, requirements coverage, test planning, test set creation and reporting.