SUMMARY:

• Several years of experience in testing web and mobile applications in waterfall and agile development processes.
• Estimate, prioritize, plan and coordinate testing activities.
• Experience in preparing test plans, test scripts, test execution, defect analysis and reporting, defect tracking, prioritizing defects and test results analysis.
• Knowledge and strong experience in technical aspects of software solution being tested
• Review functional and design specifications, Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Demo developed and tested application to the business and the stake holders at the end of every sprint.
• Active participation in the development of sprint plan meeting, retrospectives, keys meetings, and project staffing estimates.
• Strong knowledge in Behavior Driven Development (BDD) and experience working with the automation team and writing test scenarios in Gherkin.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Identify any potential quality issues per defined process and escalate the issues immediately to management.
• Coordinates activities with project manager and core project team.
• Provide KT to staff from different teams in specific business knowledge areas or quality management techniques.
• Accept and take on new and challenging opportunities as critical learning and growth experiences.
• Coordinates testing activities across multiple and complex projects
• Experience testing and validating in QA and UAT environments.
• Experience validating production sites not only as a team but also individually for several releases.
• Indepth experience using web service calls like SoapUI, Postman and REST client for validating functional testing.
• Self - starter with proven ability to work independently and as a team member
• Experience testing back-end systems by writing and executing SQL Queries.
• Development and maintenance of test scripts using HP Quick Test Professional 11.5 (QTP).
• Experience working with Mercury Quality Center 9.x and HP ALM 11.0.
• Experience with watir-web driver and executing in Ruby mine.
• Experience publishing and testing Content Management in Tridion(Content Management Tool).
• Experience using Load Runner.

SKILL:

Testing Tool: Mercury Quality Center, HP ALM, SoapUI, Oracle SQL Developer 3.2

Test Automation Tools: HP QTP, Load Runner

Mobile Testing: iPhone, iPad, (OS 6.2), Google Nexus (Android 2.2), Blackberry

Web Technologies and Languages: HTML, XML, Java, JavaScript, VB Script, SQL

Browsers: Internet Explorer, Firefox, Safari and Chrome

Bug Tracking Tools: Jira, Bugzilla

Utility Tools: FileZilla, PuTTY

Methodologies: Agile and Waterfall models

Others: Used SPSS for data analysis

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Software Quality Analyst

• Write detailed test scripts and execute test cases in both Zephyr and in Jira

• Follow SAFe developmental process.
• Actively participate in three amigos, retrospectives, sprint planning meetings and collaborate with the business and the developers to understand the scope of testing and point the stories.
• Identify potential issues and escalate to the team before development begins.
• Write detailed defect reports and work with developers to assist with their trouble shooting, resolution and validation.
• Demo the developed and tested functionality to the team and the stake holders on the last day of the sprint.
• Compile KT documents and post them on confluence page for the other QA members from other teams.
• Tested in different teams: Take new and challenging opportunities as essential learning and growth experiences.
• Tested end to end for Lifelock from SaaS and Stratus level.
• Processing delta file alerts in batch and spring XD and process pinger files for partners using spring batch admin
• Knowledge in Behavior Driven Development (BDD), experience working with automation team and writing Gherkin scripts for both automation and manual testing.
• Review and validate automation scripts to make sure that they meet business requirements.
• Work with the automation team and decide on functionalities that can be automated.
• Run automated regression scripts from Soap UI and Jenkins, compile reports and act on their status
• Use postman to test web service calls to validate functionality.
• Handle code deployment from INT to QA environment.
• Briefly worked on developing automation framework.

Confidential

Sr. Software Quality Analyst

Responsibilites:

• Write detailed test scripts and execute test cases in both Zephyr and Quality Center.

• Use Jira for tracking user stories and defects.
• Test alternate paths by changing database property changes. Ex: pending order, order retry etc.
• Use backend testing for database validation.
• Perform cross-browser web testing and testing in Android and iOS based mobile devices.
• Use postman to test web service calls to validate functionality.
• Take responsibility for sev1 and sev2 bugs and lead as needed to have them fixed, tested and ready for UAT on time for scheduled release.
• Demo the developed and tested functionality to the team and the stake holders on the last day of the sprint.
• Test all applications that are moved to UAT, raise defects and ensure the deliverables meet the functional and business requirement.
• Perform production site verification as a team and also independently during several production releases despite obstacles or uncertainty.

Confidential

QA Test Analyst

Responsibilites:

• Mobile application testing on iOS (iPhone and iPad) and Android devices (Google Nexus).

• System testing to validate message flow among multiple back-end systems.
• Functional testing of mobile client applications on handsets and tablets against requirements.
• Negative testing for error codes verification.
• Regression testing during application enhancement and after new builds.
• Look-and-feel verification of mobile application pages.
• API testing, data verification on database, and server log checking.
• Currently involved in keys meeting of agile testing and documentation of requirements.
• Active participation in pre-IPM (pre-iteration planning meeting) and in providing estimation for test requirements.
• Functional and system testing of the application in an agile environment.
• Responsible for developing test plan, test cases execution, defect management, and issue resolution in collaboration with development team and business analysts.
• Writing and executing SQL queries to validate and identify test data.
• Regression Testing using HP Quick Test Professional 11.5 ( QTP).
• Experience writing Gherkin scripts and watir-web driver and executing in Ruby mine.
• Using browser plug-ins such as Firebug on Firefox and Web Developer on Internet Explorer to help with defect resolution.
• Back-end testing using SoapUI and REST client.
• Additional test validation by checking server logs on Unix systems.
• Publish web pages and test content in Tridion ( Content Management Tool) for Nationwide.com.
• Conducting User Acceptance Testing (UAT) and end-to-end testing with stake holders.
• Performing as a backup test lead: Prepare test strategy, assign tasks, follow-ups and provide required KT sessions to testers.

Confidential

QA Test Analyst

Responsibilites:

• Prepared master test plan and traceability matrix based on the requirements.

• Prepared and executed test cases based on User Requirements Document (URD) and prepared test procedures.
• Performed application testing on iOS (iPhone and iPad) and Android devices (Google Nexus).
• Performed manual web testing extensively on the application by using positive and negative data inputs.
• Performed smoke test and sanity test on new builds.
• Documented test scripts and test plans by linking them back to requirements.
• Developed test scripts and tested using Quick Test Pro (QTP.)
• Identified and tracked defects, issues, risks and action items.
• Additional test validation by checking server logs on Unix systems.
• Used Toad for creating and executing SQL queries.
• Back-end testing using SoapUI
• Reported software defects in Quality Center and interacted/followed up with the developers to resolve the defects.
• Used Load Runner to verify the performance of the application.
• Attended daily status meetings with Project Manager, QA Lead, developers and team members to discuss defect status and resolution.
• Conducted User Acceptance Testing (UAT) and end-to-end testing with business users.

Confidential

Business Application Tester

Responsibilites:

• Participated in end - user testing of Practice Studio on major releases and enhancements.

• Used healthcare application (Practice Studio) to manage patient healthcare records.
• Provided help-desk support to clinic staff in using Practice Studio and Windows applications.