SUMMARY

IT professional with over 14 years of experience in financial and business systems services. He has been effective in a broad range of roles extending from Data Operations and Team/Project Management to Business/Quality Analysis, including ten years as a consultant assigned to the Federal Retirement Thrift Investment Board. He has had numerous other client initiatives, also with notable success. Ronald has hands on experience working on a broad range of OMNI Recordkeeping project initiatives, including planning, data analysis, requirement definition, testing and implementation of solutions in support of business objectives. He has excellent verbal and written communication skills and works effectively independently or as part of a project team. He is a highly motivated self - starter that loves challenges. Ronald is based in Atlanta Georgia.

CORE COMPETENCIES:

• Quality Assurance/Testing Lead
• Business Analysis
• Data Analysis
• Process/Workflow Improvement
• Business Requirements
• Client Engagement System and Integration Testing
• Product Implementation
• Web Page Testing
• Functional Requirements
• Create/Define/Execute Test Matrices
• Project Management
• QA Procedural Documents
• Test Planning User Acceptance Testing
• Document and Workflow Processing Systems
• Project Planning/Analysis

PROFICIENCIES:

Possess a strong business background with proven experience as an analyst with the ability to define and create testing artifacts and work with system development architects to ensure that business needs are met. Ronald’s prior experiences as a Data Operations Supervisor, Business Consultant, and QA Team Leader uniquely qualify him to fill a variety of roles in a broad range of projects.

METHODOLOGIES:

System Development Life Cycle (SDLC), Agile, Scrum, Water Fall, Software Testing Techniques, Test Matrix Creation, Writing Testable Requirements, Testing Automation Trials

APPLICATIONS:

AG, Microsoft Office Suite - Word, Excel, PowerPoint, Access, Project, Outlook, WebEx, DocXPOCR/ICR, QTP (Introduction), EXP Scan, Jira, Visio, SPOE, Synergy, CAIS, Rally, Spira, HTP ALMand WinSCP, Workday and Skype for Business

PROFESSIONAL EXPERIENCE

Birmingham, AL

Software QA Analyst

• Gathering the needed Requirements from OMNI DC for assigned business objects. Documented the action items in the BRD (Business Requirements Document) for future compilation with the additional phases of the implementation. Completed BRD s include:
• Plan Setup and Maintenance Vesting and Forfeitures Default Investments Target Date Funds
• Transfers
• Test matrices and Artifacts creation, execution and tracking following prescribed Test Plan Over 600

Software QA Analyst

• Analyzing Relius - to-Omni data Pre-and Post recon conversions for data integrity and system compliance per plan Groups (22 plans, approximately 40 thousand participants)
• Testing data validation and balancing of Reports and Control Totals for 98% conversion threshold

Software QA Analyst

• Testing the Sponsor and Participant Web Screens for the OMNI Online Solution per the Requirements
• Style Guide - 200+ web pages validated for look and feel to also include Spanish versioning.
• Testing Artifacts created in and outside of Jira for test validation, tracking and defect creation. Over 300
• Jira tickets worked as a team contributor.
• Quality Assurance Analyst

Quality Assurance Analyst/Test Lead

• Liaise with other project departments to coordinate interdependencies and resolve issues.
• Determine and verify pass or fail status of workflow and information system functionality.
• PowerPoint presentations for spec document layouts and project profiles.
• Create and maintain Bug Fixes and Issue Tracking Reports utilizing Excel and Macros spreadsheets.
• Monitor progression changes to coding scripts for target release dates to go live production.
• Daily posting to team QA web thread of detections, modifications and progress of assigned ticket issues and fixes.
• Achieved a Team Quality goal for client (FRTIB) build deliverables with a 97% success rate for 2012 and 2013.
• Achieved a Team Timeliness goal for client (FRTIB) build deliverables with a .14 rate for 2012. The target mark was less than .25 (translation 1 out of every 4 builds is delayed)
• Assisted with defining and creating FDDs (Functional Design Document) and Use Cases
• Working with the technical teams to complete the TDD (Technical Design Document and MTP
• (Master Test Plan)
• Supporting general implementation activities
• Documenting any necessary issues/defects in JIRA
• Documenting issues/defects/differences on client's issue management system

Data Operations Supervisor

Roles:

• Processing of mailings, loans, withdrawals, beneficiary designations, hardship allocations, correspondences, account transfers and death claims as relating to participant accounts.
• Executing financial controls procedures
• Instituting personnel and resource administration (e.g., hiring and disciplinary guidelines, employee performance reviews, and trainings)
• Administering associated business parameters from the Federal Thrift Retirement Investment Board,
• The EEOC and the SBA to best satisfy the contract scope and regulatory governances.
• Issue and defect management procedures including controls, identification and resolution.
• Payroll and Benefits calculation and distribution for 90 employees.
• Intricate in the partnering with sub - contractors for specified services.
• Proficient on KFI (Key from Image) software system and PI (Power Image) to process, monitor and collaborate services using external and internal interfacing through database data retrieval and split screen applications.
• Federal Security Clearance